Trusted Agent profile · Liverpool
★★★★★
955 reviews across 2 platforms
Suite 101, The Tea Factory, 82 Wood Street, Liverpool, L1 4DQ, L1 4DQ
RWinvest's office in Liverpool, at Suite 101, is rated 4.8 out of 5 across 955 reviews on two platforms, including 299 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for RWinvest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
4/5
TrustpilotRW is very engaging with the customer…
RW is very engaging with the customer during all phases. Especially pleased with the way RW teams handle sales and after sales promptly whenever needed by customer.
Thank you very much, Aaron
4/5
TrustpilotGreat communication
I've recently exchanged contracts on a flat in Liverpool and have had great communication from Rachel, Alexio and Dan so far. Really appreciated the time Dan took to show me around the development in Baltic Square and am happy with the way things have progressed so far. Would highly recommend them.
5/5
TrustpilotRWinvest have been brilliant
RWinvest have been brilliant! From the very start, they have been consistently friendly and helpful with this, my first investment purchase. Even though my purchase is very small scale, I have been made to feel as valued as the big investors, and Jennifer and Charlotte have gone out of their way to reassure me and support me through the whole process, arranging visits to the site and answering all my questions. Thank you very much RWinvest!
5/5
TrustpilotGreat service from Racheal B
Great service from Racheal B, following up on when she said she would and sorted out issues I was having with the solicitors.
Thank you very much
5/5
TrustpilotHappy with everything so far
Happy with everything so far. Quick to respond, friendly and helpful
Hi Mike,Thank you for your positive comments. We are glad everything is meeting your expectations so far and we will aim to maintain this moving forward.
5/5
TrustpilotVery professional and proactive
Thank you, Gurav!
5/5
TrustpilotVery helpful
Very helpful. Lewis McKibbin explained everything to us. Guided through the viewing. It was pleasant to deal with Lewis
Glad you are satisfied with our service
4/5
Trustpilotsorry my english is not so good and I…
sorry my english is not so good and I miss many things
Thank you
5/5
TrustpilotChloe Walker regularly got into contact…
Chloe Walker regularly got into contact with me proactively to ask if I needed assistance or if I had any questions.Very customer oriented and friendly
Thank you Martijn!
5/5
TrustpilotProactive Communications
Positive communication and constant updates throughout purchase process
Hello Iain, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
GoogleSaj and Phoebe has provided an excellent service throughout the process from the beginning to exchanging contract. They have helped me choose the best possible invest for my need! Looking forward to work with them for my next investment very soon. Thank you 😊 …
5/5
GoogleI really appreciated the support I had from Client Care Executive, Chloe who chased up on actions needed for a timely exchange of contracts, without projecting any sense of pressure. She was also really responsive to my requests for documentation. It’s comforting to know there’s a ‘go-to’ person to keep things on track when buying a property.
5/5
GoogleEverything explained fully, all my questions and queries quickly answered. Replied quickly to all emails and there was plenty of calls too. Saj and Adam have been excellent throughout, quite daunting investing so much money but the help they gave made it easier.
5/5
GoogleDaniel Stewart, has assisted me every step of the way. This is my first property purchase and so took Daniel up on his offer to guide me through every step no matter how small. I felt comforted to have his assistance in documents I needed to both understand and sign. Couldn't be happier with the help and customer care I have received so far.
5/5
TrustpilotGood support with resale
Kallum Holmes provided great support and kept the communication lines open and eventually helped to complete our resale.
Thank you
5/5
TrustpilotWell supported along the way with…
Well supported along the way with frequent updates and always available on the phone to discuss the investment and all aspects of it.
Thank you, George
5/5
GoogleResiding at Element, I confidently affirm it's a worthwhile investment. The infrastructure and amenities are brilliantly crafted, catering seamlessly to the needs of both students and residents. Services are top-notch, and the building consistently maintains a high level of hygiene.
5/5
TrustpilotAdam gave excellent service also all…
Adam gave excellent service also all the team at RWinvest. Well done
Thank you for your feedback, Neil
5/5
TrustpilotVery responsive team
Very responsive teamClear explanations provided when required, no sales harssment. Open to face to face meetings which increases confidence.
Thank you for leaving your feedback
5/5
TrustpilotFantastic customer service
Emma has provided me with an outstanding service. All my questions are followed up very quickly and she updated me with the progress. Thanks Emma!
5/5
GoogleExcellent Service I’m not very familiar with the process of home buying in the UK but Kallum Holmes at RW was very helpful in explaining everything to me. He always replies to my emails promptly. I’m very happy with my experience.
5/5
TrustpilotFeedback on James and Chloe
I found both James and Chloe very helpful at all times during the purchase process.
Thank you, David
5/5
GoogleOverall very good service at RWInvest. They have very supportive contact support service, especially and have been very helpful throughout the sales process of moving into Element The Quarter. I would highly recommend to all family and friends!!
5/5
TrustpilotHelpful Heather
Heather Wilson answered most of our queries.After almost four years of uncertainty with this investment Heather's explanations were helpful.
Thank you for leaving your feedback
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: RWinvest, Liverpool won Trusted Agent.
