Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery reliable !
Very reliable !Thanks Rachael and Anthony.Rachael Barkley regular call and email follow up make everything very smooth. She is very helpful and professional. She can provide excellent customer service. Hope the rest of the process will be good until completion.
Carmen · 11 January 2021
★★★★★ 5/5
TrustpilotExcellent service and support
It was a great experience to purchase from RWinvest, James and Adam have been really helpful and supportive through sales and customer support, all questions were answered and explained well, highly appreciated.
Jie · 2 November 2023
Agent replied · 22 December 2024
Thank you for your feedback, Jie
★★★★★ 5/5
TrustpilotSite visit No 1 Baltic square…
I have been kept informed of any progress of the build.Met up with Lewis from RW investWho was professional towards me and answered any concerns I put across. I was shown around the site and was happy at what I had seen
Alan · 19 January 2023
Agent replied · 22 December 2024
Hi Alan, thank you very much for your kind comments
★★★★★ 5/5
GoogleFantastic job, he was following the process very closely and offered help before even asking! Great job
Carlos · 26 August 2024
Agent replied · 25 October 2024
Hi Carlos,
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!
All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 5/5
GoogleRachael Barkley has communicated with myself all the way through the process of buying to Exchange today and been extremely helpful at all times. Rachael has gone out of her way to answering questions and checking if I needed any help at each stage with contact between myself and the solicitors all the time. Extremely pleased so far and a pleasure to work alongside.
Chris · 26 October 2023
★★★★★ 5/5
TrustpilotI’m very happy with the help/support I…
I’m very happy with the help/support I received from Kallum Holme. Fantastic company. Thank you
Ms · 17 October 2025
★★★★★ 5/5
TrustpilotExchange of apartment
Chloe and Lee have been fantastic . The experience working with them has been great. Chloe has followed up with the lawyers and made this experience a pleasant one. All the steps leading up to the exchange were thoroughly explained.
Sabrina · 24 February 2023
Agent replied · 22 December 2024
Thank you for your positive feedback, Sabrina.
★★★★★ 5/5
TrustpilotVery friendly and proactive service…
Very friendly and proactive service from Kallum. He made the process smooth and kept me fully informed at every stage to make sure that I was happy. Nothing was too much trouble for him. Many thanks.
Ken · 22 June 2023
Agent replied · 22 December 2024
Thank you for your positive comments
★★★★★ 5/5
GoogleI sold a property through RW and found the process very quick and easy. The staff were helpful and transparent about their process and fees. They found a buyer for the property very quickly which only goes to show that they are well connected and there is no time wasting.
Kallum Holmes guided me through the process. He was very helpful and responsive.
Sana · 26 October 2023
★★★★★ 5/5
TrustpilotAdam Burns demonstrated excellent…
Adam Burns demonstrated excellent understanding of my needs. He was very helpful, supportive and responsive, even outside hours or week ends.
Joseph · 24 May 2024
Agent replied · 22 December 2024
Thank you Joseph! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
TrustpilotGreat experience with Rachael Barkley…
Great experience with Rachael Barkley from RWinvest! She politely answered all of my questions just after a few minutes and made sure I understand the whole process. She has good energy to work and help her clients!
Michael · 19 April 2023
Agent replied · 22 December 2024
Appreciate the kind words
★★★★★ 5/5
GoogleWe had the pleasure of working with Chloe on our recent purchases of two units in Manchester which we have just exchanged on today! The service and attentiveness from Chloe throughout the process has been brilliant and she has been very efficient with any queries we had and any following up that was required. 10/10 customer care from Chloe, would highly recommend!
Katy · 26 October 2023
★★★★★ 5/5
TrustpilotBrilliant company to work with
Brilliant company to work with. Everyone is very efficient and polite and helpful and knowledgeable
Nikki · 20 August 2024
Agent replied · 22 December 2024
Thank you for your feedback Nikki, we appreciate it!
★★★★★ 5/5
TrustpilotHad Chloe assist us for our purchases
Had Chloe assist us for our purchases, she made the process run as smoothly as it possibly could, excellent
Adam · 20 August 2025
★★★★★ 5/5
GoogleChloe was very helpful throughout the exchange process. She was available to answer questions and this being my very 1st purchase, she made it a wonderful experience. Thanks for all your help.
Esther · 9 January 2022
★★★★★ 5/5
TrustpilotExcellent service
I’m not very familiar with the process of home buying in the UK but Kallum Holmes at RW was very helpful in explaining everything to me. He always replies to my emails promptly. I’m very happy with my experience.
Muhammad · 30 January 2023
Agent replied · 22 December 2024
Thank you for your positive comments
★★★★★ 5/5
TrustpilotHad a great experience
Had a great experience, everything was handled efficiently and professionally. Communication was clear throughout, and the process was smooth from start to finish. Would definitely recommend!
Maciej · 21 May 2025
★★★★★ 5/5
TrustpilotI had a very positive experience with…
I had a very positive experience with Kharym and Chloe. They are dedicated, thorough and offered continuous guidance, which was crucial for me to achieve my acquisition from abroad.
Nizar · 7 November 2023
Agent replied · 22 December 2024
Thank you, Nizar
★★★★★ 5/5
TrustpilotRWInvest
A very professional team in helping us to secure our investment property in London. Highly recommended to any prospective buyers.
Jacqueline · 13 May 2024
Agent replied · 22 December 2024
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 5/5
GoogleAdam did a great job. Trustworthy and helpful from start to finish. Many thanks
Arjen · 26 August 2024
Agent replied · 25 October 2024
Thank you for your kind feedback Arjen, we really appreciate it!
★★★★★ 5/5
TrustpilotExcellent service and smooth process…
Excellent service and smooth process throughout. Both from the agent and client care side of things. Dealt with Sebastian and Rachel respectively and everything was handled very professionally and explained well.
Keane · 2 February 2022
★★★★★ 5/5
TrustpilotVery professional service
My Client Relations Manager, Daniel, clearly stated the requirements and conditions for the transaction. He took time to provide me timely updates during the whole process. A very professional support I must say.
Ehi · 11 July 2023
Agent replied · 22 December 2024
Thank you for leaving your kind words
★★★★★ 5/5
GoogleI had a very positive experience buying my first property with RW, all the staff were very helpful and were always available whenever I had a question, they made the experience very simple and straight forward.
I would like to give an honourable mention to Anthony Santos who took me to my viewing and always checked up to make sure everything was running smooth and made me feel at ease.
Also Rachael Barkley who would make sure all paperwork was completed and processed and chased all parties to ensure the deal got over the line as quickly as possible.
Thank you!
Mohamed · 26 October 2021
★★★★★ 5/5
TrustpilotAre quick to follow up with the…
Are quick to follow up with the process, instructions are clear and easy to follow and are very transparent throughout.
Dominic · 24 April 2024
Agent replied · 22 December 2024
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
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