1/5
Concerned Family Perspective
Concerned Family Perspective, Please Read Before Investing
Trusted Agent profile · Liverpool
★★★★★
956 reviews across 2 platforms
Suite 101, The Tea Factory, 82 Wood Street, Liverpool, L1 4DQ, L1 4DQ
RWinvest's office in Liverpool, at Suite 101, is rated 4.8 out of 5 across 956 reviews on two platforms, including 299 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. RWinvest Liverpool hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Liverpool.
The Trusted Agent 2026 results for RWinvest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
1/5
Concerned Family Perspective
Concerned Family Perspective, Please Read Before Investing
5/5
Wonderful, Responsive Service
Wonderful, responsive follow up in particular by Chloe Walker and Micheal Brailsford. I live and work overseas, the UK property market and all the rules and checks was an enigma to, but Chloe and Micheal followed up and saw me across the line.
Thank you
5/5
Adam burns has been so fantastic
Adam burns has been so fantastic. He is efficient and all round fantastic. My first investment journey has been made so smooth thanks to him. Highly recommend!
Hi Maddie,Thank you for sharing your experience with Adam! We're thrilled to hear that he made your first investment journey smooth and enjoyable. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out.
5/5
Chloe made the whole process easy. Fully supporting us from our initial purchase deposit until the moment we legally signed for the property. This was over a number of weeks.
5/5
Adam at RW was extremely attentive in guiding us through our purchase of a property in Manchester, and was there to provide solutions to any hiccups along the way, despite being overseas and juggling multiple timezones. Recommended, would definitely use again.
We appreciate the positive feedback
5/5
Resale
Good afternoon, I am very impressed with kallum. We have had buyers that have messed us around but instead of giving up. Kallum took my contents on board and changed the way his department done things. This resulted in me getting more money from a different buyer and completed in 20 days, happy customer.
We appreciate the kind words
5/5
A big thanks to Daniel
Daniel Stewart is very helpful. He walked me through the whole process from start to end. I think it's especially important for most of the oversea investors like me who has little experience and knowledge in buy to let investment. Thanks for his excellent work that made my investment an enjoyable one.
5/5
Excellent support throughout the process
I was well supported for the process starting from sales and then client care including exchange of contracts. Dean from Sales team and Rachael from Client Care team were perfect, very helpful and speed up the process. I can highly recommend them and I will update my comments based on the progress of the development later.
Thank you for your feedback, Gurhan
5/5
Purchase
From start to finish excellent handling , Kharym Rasool brilliant advice and assistance setting up deal and then smoothly handled by Adam Burns organising the process up to exchange.
Thank you Mr Brownrings! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
Buy to let purchase
The experience of purchasing my buy to let property via RWinvest was pretty smooth. In particular, Heather Wilson from Client relations team was a great help and was able articulate clearly what was required at the various stages of the process.
We appreciate you taking the time to leave your experience for others to see.
5/5
Adam Burns was an exemplar client care executive. He delivered promptly and accurately without fail. I look forward to the opportunity to work with Adam again in the future.
5/5
The whole experience dealing with RW…
The whole experience dealing with RW starting from James in sales, to Chloe in client care management was smooth and professional with the outmost support and understanding. A big thank you for all the hard work.
Hello Ashraf, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
We are very happy with the service Rachael and Kharym provided us. Always responded back to us in a short period of time and they gave us all of the information we needed. Many thanks to the RWinvest team.
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on! All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
5/5
Great communication. Joshua worked hard to ensure a smooth completion of sale and went above and beyond to get things sorted. Genuinely cared about us and the outcomes for us. Thankyou.
Hello Patricia, thank you for your review! We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
Very helpful and Polite
Very helpful and polite. Patiently explained everything and kept me updated on what to expect at every step of the way. Made the whole buying process very easy to navigate.
Hello, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
Our experience with the sales agent who facilitated our apartment rental was exceptional. Their professionalism and dedication ensured a seamless transition into our new home. From the first viewing to signing the lease, their attention to detail and prompt communication made the entire process stress-free. It’s evident that they genuinely care about their clients and strive to provide the best service possible. this sales agent is the one to choose. Highly recommended!
5/5
There are many uncertainties for the overseas buyers but we are pleased that the speedy responds from Ms. Rachael Barkley are definite and helpful. A wonderful experience throughout the purchase process. Highly recommanded for the first time buyer.
Hello Michael, Our team has years of experience working with all kinds of investors across nationalities and cultures. We understand that there are extra considerations when investing from abroad, and ensuring that our investors feel assured wherever they are based is always our priority. We are so pleased that we were able to provide a great service for you, and we hope to hear from you again!
5/5
I had a really pleasant and smooth experience courtesy of Rachael, Cheryl and the team. All my questions were answered promptly and appropriately. They also proactively reached out to me regularly to ensure everything related to my transaction was going well and according to plan. Kudos!
5/5
I had a fantastic experience visiting…
I had a fantastic experience visiting the real estate property. The person assisting me was incredibly knowledgeable and had a friendly demeanor. Their expertise and approachable nature made the entire process enjoyable. I highly recommend their services for anyone looking for a positive and professional real estate experience.
Thank you for sharing your experience
1/5
Be extremely careful with these guys
Be extremely careful with these guys. I am currently dealing with a purchase where information and contracts were manipulated, kept hidden and misconstrued in a way to benefit RWInvest, and their Developers whom they work closely with.
Dear N B,Thank you for your feedback. Whilst we regret to hear of your frustration, we must stress that the contents of your review are inaccurate. Before entering in to any purchase, draft contracts are made available to view via your legal representatives as we always want to ensure that any investor is happy and 100% comfortable with the contents of the agreements before proceeding.Once signed, contracts are binding not only for the investor, but for the developer as well, meaning that they cannot be manipulated as your feedback suggests.If any issues arise following exchange, our Post-Exchange team are available to speak with and we are aware that you have been in communication with them regarding the issues you refer to in your feedback. We would recommend liaising with our post-exchange team directly if you wish to discuss these matters further.RWinvest.
5/5
Hannah Joy helped me viewing the completed flat yesterday. It's a very smooth and enjoyable experience. I am glad RWinvest takes well care of me and make the buy to let process unpainful.
Hello Patrick, Thank you for your review! We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
Everything explained fully
Everything explained fully, all my questions and queries quickly answered. Replied quickly to all emails and there was plenty of calls too. Saj and Adam have been excellent throughout, quite daunting investing so much money but the help they gave made it easier
Thank you , Ryan
5/5
Great Team to Work With
I've worked with Chloe (Walker) before and she has proved to be very efficient and prompt with her responses.Kallum Holmes has also proved to be a pleasure to work with and has consistently clarified my queries regarding the resale of one of my apartments.
5/5
Highly recommanded for the first time buyer!
There are many uncertainties for the overseas buyers but we are pleased that the speedy responds from Ms. Rachael Barkley are definite and helpful. A wonderful experience throughout the purchase process. Highly recommanded for the first time buyer
Hello Michael,Our team has years of experience working with all kinds of investors across nationalities and cultures. We understand that there are extra considerations when investing from abroad, and ensuring that our investors feel assured wherever they are based is always our priority.We are so pleased that we were able to provide a great service for you, and we hope to hear from you again!
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Yes. In The Trusted Agent 2026 awards: RWinvest, Liverpool won Trusted Agent.
Tell us what you need and we'll put you in touch. RWinvest Liverpool hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Liverpool.