Trusted Agent profile · Liverpool
★★★★★
1,665 reviews across 2 platforms
Unit 101, Tea Factory, 82 Wood Street, Liverpool, L1 4DQ
Part of RW Invest, see every office.
RW Invest's office in Liverpool, at Unit 101, is rated 4.7 out of 5 across 1,665 reviews on two platforms, including 701 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
5/5
GoogleEmma (Client Care Manager) provided a very professional and efficient first rate service. I had a positive experience interacting with very knowledgeable and informative team of consultants; that answered all our queries proficiently and without any delays. Emma facilitated a transparent and seamless on-boarding process and we felt reassured through her constant communication. I would not hesitate to recommend RW Invest to any friends.
5/5
TrustpilotExcellent Service from Kallum
Very happy with their service, particularly with Kallum who is top notch.
Thank you for your feedback, Amit
5/5
GoogleI enjoyed working with this company so much, I'm looking into a further investment. The staff are friendly, service-oriented and efficient. It comes across clearly that they have their customer's needs in mind, so it was a seamless process.
5/5
TrustpilotSo helpful and kind
So helpful and kind, happy for dealing with them
Thank you
5/5
GoogleInexperienced as I am I was helped through every stage of the process to make it as simple as possible for me to complete. Timely reminders and and adjustments made to suit my needs, they were there to make the transaction as easy as possible. Can't recommend them enough.
5/5
TrustpilotGood service
Quick in replies, helpful in explaining the process!
We appreciate the feedback
5/5
TrustpilotGreat customer service experience
Great customer service experience. The team was always available and very helpfull
Thank you for your feedback
5/5
TrustpilotAppreciation for Excellence Service
I like to express my appreciation for Rachael. She has been regularly following up on my purchase and briefed me on the steps needed for me to complete my exchange. She follow up by call and will call me to update me on the status. i am impressed by her excellent service. Laura Lim
5/5
TrustpilotGood communication
Good communication, quick response to queries and friendly customer care staff.
Thank you
1/5
GoogleIf I could give less than 1 star I would, simply for the fact that this company associates itself with Legacie Developments who is full of jobsworth employees. What a disgusting lettings agency, RW Invest should do better.
4/5
GoogleLewis McKibbin has been extremely patient and helpful in the finalization stage of our purchase at Baltic One. His communications are comprehensive and precise, and we were both impressed with his customer care ethic. Paul & Marisol Boardman
5/5
GoogleAmazing customer service and a great and cozy place to live, the view is amazing and the communal areas are always clean (vending machines are also always stocked)
5/5
GoogleSo far, it has been a very positive experience. Have had no issues and even when there has been one, it’s has promptly been resolved and dealt with.
5/5
GooglePeter Sinclair at RW Invest recently facilitated a site visit to the Summit, Liverpool. He was punctual, accommodating and informative, and provided the necessary safety equipment for us. In all my dealings with him he has been immensely responsive and communicative. I have greatly enjoyed dealing with him.
5/5
TrustpilotGreat experience
Great professionals, I had a good experience and I highly recommend.
Thank you for your kind feedback, Carmen
5/5
GoogleRW invest were faultless in the process of moving in to my studio flat at element the quarter. The Staff were very helpful during the contracting process.
5/5
GoogleLewis McKibbin showed me around a flat in Parliament Square in Liverpool today for RW . He was very helpful in answering all my questions . He was very knowledgeable about the block and the area of Liverpool. Very punctual for the viewing. Highly recommended. Thanks M
5/5
TrustpilotPerfect
Perfect, easy to communicate.
Thank you for sharing your experience
4/5
GoogleI did buy a Purpose built student accommodation through RW invest in June 2020. The entire process of initial contact, explanation and hand holding was done quite seamlessly by Esther Morgan and Daniel Stewart.They answered all my queries to my satisfaction and I would recommend RW invest to anyone considering investing in property.
5/5
TrustpilotExcellent service
Excellent service. Fantastic team. Very friendly and professional.
Appreciate the positivity
4/5
TrustpilotExcellent and efficient service from…
Excellent and efficient service from Heather Wilson and the RW Invest team
Hi Gez. Thank you for your feedback. Great to hear that you are happy with the service you have received.
5/5
TrustpilotThey provide professional services with…
They provide professional services with prompt response.
Thank you
5/5
GoogleThis is a very professional company with extremely helpful staff. They will answer any questions and queries you ask the promptly and to a professional standard.
5/5
GoogleVery professional company to deal with. Every staff member we spoke to made everything feel a lot easier than expected and the overall experience was 10/10
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for RW Invest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. RW Invest hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Liverpool.
Yes. RW Invest won Trusted Agent in The Trusted Agent 2026 awards.
