Trusted Agent profile · Liverpool
★★★★★
1,930 reviews across 1 platform
24b North John Street, Liverpool, L2 9RP, L2 9RP
Part of Reeds Rains Favsco 23, see every office.
Reeds Rains's office in Liverpool, at 24b North John Street, is rated 3.7 out of 5 across 1,930 reviews on 1 platform.
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
5/5
TrustpilotA big that’s to Lisa and les on the…
A big that’s to Lisa and les on the Grimsby branch for a smooth move into Grimsby because of work they have been helpful on the phone as I had to work away so everything was done and dusted by the time I was back thank you guys 👌🏻👌🏻
4/5
TrustpilotThought you dealt with everything well…
Thought you dealt with everything well apart from lack of staff in your sales team to answer phone or queries, and didn't ring back as promised because of this, otherwise very happy so far .
5/5
Trustpilotwhatever question or query I've had the…
whatever question or query I've had the staff have been really helpful
5/5
Trustpilotthe staff are very friendly and…
the staff are very friendly and helpful. and advised me .
5/5
TrustpilotVery helpful towards everything you ask…
Very helpful towards everything you ask or need , always quick with the replies.
5/5
TrustpilotKept informed with any progress from…
Kept informed with any progress from viewings to offer and hopefully moving on to sale
5/5
TrustpilotVery pleased with the service and…
Very pleased with the service and staying in contact with updates etc. Would recommend to anyone looking to sell their house with Reeds Rains.
5/5
TrustpilotPleasant and knowledgeable staff.kept…
Pleasant and knowledgeable staff.kept me informed of progress regarding sale of property.well satisfied
5/5
TrustpilotThe experience I received from Ben at…
The experience I received from Ben at reeds rains was 5 star. The service he gave was amazing and I would highly recommend him and reeds rains because of this service. Thank you for helping with my new house Ben, you are a legend.
5/5
TrustpilotExcellent service
Excellent service Friendly and kept us informed with progress
5/5
TrustpilotRealistic on price
Realistic on price, efficient and supportive. This company have really gone the extra mile for us and are making our selling experience less stressful than it might have been. Thank you, Reeds Rains
5/5
TrustpilotSecond sale with this agent.
This is the second house we have sold with Reeds Rains in 4 years and the service both times has been spot on. This second time was all rush but everything went smoothly and we got a sale in under 24hrs.
1/5
TrustpilotThis company employs complete…
This company employs complete imbasiles. In my opinion, avoid like the plague.
Hello Graham,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
5/5
TrustpilotAmazing service and great communication…
Amazing service and great communication all the way through the sale.This was the second agent we used to sell the property and we were thoroughly impressed with how quickly and efficiently the sale went through.The staff here are really customer focused and go above and beyond!Definitely would use them again!.Kind RegardsLaura CordwellKingscrown Properties ltd.
5/5
TrustpilotAbsolutely amazing company
Absolutely amazing company, kalim one their colleagues was such help with getting a mortgage and was very knowledgeable in properties sales.
5/5
TrustpilotLovely staff very helpful and go out of…
Lovely staff very helpful and go out of their way to keep you informed
5/5
TrustpilotAlison and Rebecca.
FAO Alison and Rebecca.Have to say I’ve had a great experience with Reeds Rains recently. Having bought a property, they’ve constantly been in touch with updates and I’ve had confidence with them since the start! They’ve been very friendly and would definitely recommend to anyone.Many thanksKarl
5/5
TrustpilotWas very helpful and had amazing…
Was very helpful and had amazing communication between me and them
4/5
TrustpilotTHANK YOU RR CLEVEDON
Brilliant communication, everyone in the clevedon branch were absolutely brilliant, the only thing I would not recommend is going for the solicitors they recommend (absolutely awful - PPL). But to Reeds Rains Clevedon, thank you for making our first house purchase so brilliant!!!! :)))
5/5
TrustpilotGuisborough Branch , Very Helpful Girls
From start to finish Girls at Guisborough helped me and my partner massively. Understand everything that was going on being a new time buyer was a bit daunting , But after having a call with the ladies in the office just settled the nerves . Highly recommend ✨
1/5
TrustpilotWorst service ever
Worst service ever. Absolute lack of response and not answering my questions..
Hello Carol,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
5/5
TrustpilotThe team in Chester le Street have been…fantastic best service ever
The team in Chester le Street have been amazing. They keep in touch constantly with updates and advice. I really feel like part of the family. Vicki and Janet have always gone the extra mile and have always been at the end of the phone. Don’t go anywhere else these guys are the best there is.
1/5
Trustpilotdont pick up the phone
dont pick up the phone. been 1h already!
Hi Matthew - I've sent you a request for information so I can see which branch you are trying to get hold of, thanks
5/5
TrustpilotTop team
Very responsive team. Excellent with follow up activities and supporting client
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Reeds Rains Liverpool hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Liverpool.
