Trusted Agent profile · Liverpool
★★★★★
1,930 reviews across 1 platform
24b North John Street, Liverpool, L2 9RP, L2 9RP
Part of Reeds Rains Favsco 23, see every office.
Reeds Rains's office in Liverpool, at 24b North John Street, is rated 3.7 out of 5 across 1,930 reviews on 1 platform.
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
5/5
TrustpilotStockton on Tees branch/ Middlesbrough.
Stockton-on-Tees/Middlesbrough branch.Definitely would use my local Stockton on Tees branch again so informative kept me updated, no matter how trivial including Middlesbrough branch, very impressed.Darren Hughff.
Hi Darren - Thank you for the excellent review, we will be sure to pass this on to the branch in Stockton, we're so happy you've had a great experience with us! Many thanks,Reeds Rains
5/5
TrustpilotSusan and the team were very helpful…
Susan and the team were very helpful from the start. Very professional
5/5
TrustpilotReeds Rains in Shevington - An excellent service from start to finish.
An excellent service from start to finish. The team worked tirelessly to give me the best service. Special mention for Janet who went above and beyond in helping me through what was a very emotional purchase for me. Nothing was ever too much trouble and she took as much stress from me as she could. I would recommend them highly.
5/5
TrustpilotWe have used Reed Rains several times…
We have used Reed Rains several times and each time we have had excellent service
5/5
TrustpilotVery quick sale
My house hasn't been up many weeks and already sold for full asking!David and the girls have been very professional from the off.Friendly, helpful and always call back if you leave a message.Excellent service upto now.
4/5
TrustpilotImprovement in communication with…
Improvement in communication with clients would take you up to 5 stars,
Thank you very much for the feedback. I will pass on to the branch.
5/5
TrustpilotReeds Rains were my first choice
Reeds Rains were my first choice after years of experience of using them in my capacity as a landlord and finally as a property seller.The marketing of my property was quick and efficient, resulting in a quick sale at a sensible price with good advice at every stage of the process.
5/5
TrustpilotReliable
Good team and customer relations is top notch also nice properties
5/5
TrustpilotExcellent service from reeds rain…
Excellent service from reeds rain Steven and the girls are brilliant thank you
5/5
TrustpilotWow definitely 5 out 5
Wow definitely 5 out 5 I had Alison Bullock from chapel house branch out yesterday. Her time keeping was spot on, her local knowledge was superb, her manners and enthusiasm was amazing. As a sales negotiator she really was the best sales person I have seen for a long time. And I should know!
5/5
TrustpilotHi the sale team in my local branch is…
Hi the sale team in my local branch is very good they worked very hard to sell my property and kept me updated all the time I will definitely recommend them
5/5
TrustpilotReview
Throughout the process the staff have been extremely helpful and supportive.
Great to hear. Thanks for the review.
5/5
TrustpilotPleasant and helpful staff
Pleasant and helpful staff. Always keep me updated
Great to hear, thank you!
1/5
TrustpilotDO NOT USE REEDS RAINS LETTINGS IF YOU…
DO NOT USE REEDS RAINS LETTINGS IF YOU ARE A LANDLORD!The reeds rains letting centre is there not to do any work just to siphon off money
We're sorry you're unhappy with the service received Debdeep Dey. We're not aware of any current issues outstanding. We would really like the opportunity to put this right, and would be grateful if you would contact us on rrcustomerrelations@reedsrains.co.uk to provide more details.Many thanksReeds Rains
5/5
TrustpilotHad a great experience with Reeds…
Had a great experience with Reeds Rains. Easy to get a hold of, prompt in their replies and superb customer service. Was working with Tyreece from the Catford branch who was extremely helpful along each step of the process, ask for him if you end up going with Reeds Rains! 5/5RegardsAdam
1/5
TrustpilotNever go here
Not even worth a 1 star never been so let down to lack of service. Will get more communication out of a brick wall
Hello Dorris - We are sorry to hear about the communication difficulties. Could you please let me know which branch it is you have dealings with?Kind regards,Reeds Rains
5/5
TrustpilotAbsolutely first class service
Absolutely first class service, upfront and transparent with everything they provide. Great communication and friendly staff.
1/5
TrustpilotNot worthy even of one star
Not worthy even of one star. They sent out contract for renewal tenancy and failed to pick up that statutory notice periods have changed twice during Covid. They are still advising that it’s two months when in fact it was extended to three and now six months. An absolute joke of a service.
5/5
TrustpilotMatt the adviser was very professional…
Matt the adviser was very professional at all times, he clearly knew his products and found me the best deal that was available. Between him and his assistant Sam they dealt with everything for us and kept us fully informed all the way through. I cannot thank them enough for making this process easy and would highly recommend
5/5
TrustpilotExcellent service
Excellent service, kept well informed at all points of the sale & purchase.
5/5
TrustpilotOutstanding service
Outstanding service, very punctual and extremely helpful when we came to purchase any property we enquired about.In one day our house was visited, photographed and advertised via their we site. We even recieved offers and multiple viewings on the first day of selling process and this continued throughout.Would definitively recommend.
5/5
TrustpilotHelpful
Helpful. Been looking for a property a while. Kept me up to date.
5/5
TrustpilotReliable and professional
I have used Reeds and Rains before and know that they are reliable and professional
5/5
TrustpilotWonderful service and very helpfull im…
Wonderful service and very helpfull im a single mum and was desperately after a property to rent after a relationship break up, sarah who dealt with everything was very helpful and kept me up to date with everything im so grateful for all there help in finding me a home for me and my daughter :)
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