Trusted Agent profile · Liverpool

Reeds Rains Liverpool reviews

3.7

★★★★★ Good

1,919 reviews across 1 platform

24b North John Street, Liverpool, L2 9RP, L2 9RP

Part of Reeds Rains Favsco 23, see every office.

Reeds Rains's office in Liverpool, at 24b North John Street, is rated 3.7 out of 5 across 1,919 reviews on 1 platform.

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1,919

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Liverpool office, from every platform, shown as written. First names only.

1/5

Trustpilot

Lazy and useless will never use again .

Rating only, no written review.

Tracy · 17 December 2021

Agent replied · 23 October 2024

Hello Tracy and Paul,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains

1/5

Trustpilot

Awful awful letting agent.

Rating only, no written review.

Bev · 29 September 2021

1/5

Trustpilot

dont use them no help

Rating only, no written review.

David · 4 August 2021

Agent replied · 23 October 2024

Hi David,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains

5/5

Trustpilot

Excellent service and customer care

Rating only, no written review.

Ms · 3 June 2021

5/5

Trustpilot

Works well on my behalf.

Rating only, no written review.

Mr · 3 June 2021

1/5

Trustpilot

Not recommend .

Rating only, no written review.

Hunter · 8 March 2021

Agent replied · 23 October 2024

Hi Hunter,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please could you let us know some more details about your experience? Kind regards,Reeds Rains

5/5

Trustpilot

Excellent service

Rating only, no written review.

Josh · 25 February 2021

5/5

Trustpilot

excellent and very professional

Rating only, no written review.

Customer · 24 February 2021

1/5

Trustpilot

Do not rent off these people.

Rating only, no written review.

Vicky · 23 December 2019

Agent replied · 23 October 2024

Hello Vicky,We are very sorry to read your review. Please can you let me know which branch you had dealings with?Kind Regards,Reeds Rains

5/5

Trustpilot

Great service

Rating only, no written review.

Catherine · 19 November 2019

5/5

Trustpilot

Very professional and friendly

Rating only, no written review.

Julie moore · 15 November 2019

5/5

Trustpilot

great service.

Rating only, no written review.

Yitzi · 25 July 2019

1/5

Trustpilot

Very slow and disappointing service.

Rating only, no written review.

SD · 18 June 2018

Agent replied · 23 October 2024

We're sorry you weren't happy with your experience. We'd really like to know more. Please contact our Customer Relations Department on salescomplaint@reedsrains.co.uk and we can try and address the issues. Thank you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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