Trusted Agent profile · Liverpool
★★★★★
528 reviews across 2 platforms
21, Allerton Road, Mossley Hill, Liverpool, L18 1LG
Move Residential's office in Liverpool, at 21, is rated 4.1 out of 5 across 528 reviews on two platforms, including 124 Google reviews rated 3.4.
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
5/5
TrustpilotSale of our house
Jen Mitchel in the Allerton Road Sales office was fab. Professional, friendly, prompt at responding and just generally really helpful!
Hello Jessica,Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future!Kind regards,Team Move Residential
1/5
GoogleTaken over a year plus to get an issue sorted still ongoing. Dont answer emails physically have to drive to agency
1/5
TrustpilotWould give 0 stars if possible.
Would give 0 stars if possible.Made offer of full asking price. Dont hear anything for a week. Even asking for an update you get nothing. Then suddenly a call, "house is sold. Did you not receive email? Sorry we must have forgotten to email you". Seriously unprofessional
1/5
GoogleI called them to ask one of the house that on the market for sale as soon as I tell the street name that house located they hang up the phone and If I call back haven't answered. I also e-mail them no response.NegativeResponsiveness, Quality, Professionalism
5/5
TrustpilotI received good aftercare from a guy…
I received good aftercare from a guy called Lee, who works at the Allerton road branch. A nice guy who did his best to resolve a problem.
5/5
TrustpilotHelped us find a house nice and quickly…
Helped us find a house nice and quickly but that's where the support or help stopped. No reply when messaged.
Hi Olwen, Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future! Kind regards,Team Move Residential
5/5
TrustpilotAlways Contactable
used Move Residential for our purchase. staff were very helpful, contactable, and were instrumental in pushing the sale forward.
Hi Mr. Bates,Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future!Kind regards,Team Move Residential
5/5
GoogleWe have today commissioned Move Residential to rent out our property. Charlie met with us, he was extremely knowledgeable, professional and polite. he was empethetic to our individual needs in ensuring we understood the processes of renting giving us the best options available. thank you.
5/5
TrustpilotExcellent Service!
Excellent Service!Very professional and kind!Highly recommended! Thank you very much!
5/5
TrustpilotExcellent service from the whole team
Excellent service from the whole team. House sold within a couple of weeks at a price I was happy with.
Hi Rachel, Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future! Kind regards,Team Move Residential
5/5
Trustpilothouse sale
Efficient and prompt in getting the Photos done and house advertised with good advice and good communication.
Dear David,Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future!Kind regards,Team Move Residential
5/5
GoogleVery professional, helpful and friendly staff. I have been a landlord for many years with Move Residential. Highly recommend wouldn’t trust anyone else to manage my properties!!
5/5
TrustpilotQuick Sale
Easy to deal with. Brought the right type of clients to the house. Quick and easy sale.
Hello RML,Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future!Kind regards,Team Move Residential
5/5
Trustpilotexcellent service
Nothing is too much trouble with Jennie. She helped me from start to finish. Would definitely recommend.
5/5
TrustpilotTop team!
Top team of friendly, experienced and knowledgeable staff who are fast to reply and always reliable.
Hello Mrs Martin,Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future!Kind regards,Team Move Residential
5/5
TrustpilotProfessional sale service from start to finish
Professional service from listing our house right through to completion. I would certainly recommend Move Residential if you are looking to sell your house.
5/5
TrustpilotGreat service
Great service, always on the ball. would highly recommend to buy or sell with.
Hello,Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future!Kind regards,Team Move Residential
5/5
TrustpilotStaff were very profesional and helpful
I had a very good experience.Staff were very profesionsl and helpful
Hi Maria,Thank you very much for taking the time to write a review and for your excellent comments on our staff. We really appreciate your feedback and wish you all the best in the future!Kind regards,Move Residential
5/5
TrustpilotJennie in the sales progression team…
Jennie in the sales progression team was so helpful throughout! Great service
Hi Cheryl, Thank you so much for taking the time to review us. We really appreciate your fantastic feedback, the team and Jennie wish you all the best in the future!Kind regards,Team Move Residential
5/5
TrustpilotVery efficient
Very efficient, always available and even provided personal mobile numbers during pandemic.
Hello,Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future!Kind regards,Team Move Residential
5/5
TrustpilotVery helpful
Very helpful, professional, efficient team. Would highly recommend. Thank you
Hi Diana,Thank you so much for taking the time to write a review and for your fantastic comments. We really appreciate your feedback and wish you all the best in the future!Kind regards,Move Residential
1/5
TrustpilotI had a poor experience with this…
I had a poor experience with this agent. I felt that the practice was unscrupulous.
Dear Sam,We’re sorry to hear you had a poor experience, but we really appreciate you bringing this issue to our attention.We wish you all the best in the future. Kind regards,Move Residential.
5/5
TrustpilotMove residential have been very…
Move residential have been very friendly, helpful and professional, i would definately recommend them .
Hi Lisa, Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future! Kind regards,Team Move Residential
5/5
GoogleMove Residential Lettings have been really helpful in finding us a quality rental at a reasonable price in the area we wanted. They were efficient in helping resolve any issues that we had. We found the staff to be very professional in our dealings with them.
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