Hannells Littleover reviews

Hi Julie, thanks for taking some time to leave some feedback. Generally, once we've been to value a property, we leave it in the hands of the sellers whether they decide to go ahead or not - as we're not fans of regular, pushy sales calls which we know a lot of our customer's aren't either. We can assure you that Lauren and the Littleover team are incredibly good at what they do, by far the best in the area, so if you would like some more advice, or you'd like to go ahead and get the property are on the market, give them a call or pop in and they'll be more than happy to get you up and running and get you sold! Thanks for inviting us out to provide you with a valuation and thanks again for the feedback. And regardless of whether you become an ACTUAL customer of Hannells (where you'll experience nothing but a top-notch service!) or not - we wish you the best of luck with the sale of your property. All the best, Hannells ❤🏡

Hi Matthew! Thank you so much for taking the time to write such a brilliant review of the Littleover team. Alex and the rest of the team will be chuffed, it really makes their day to see positive feedback like this! Thank you for your custom and we hope that we can be of service to you again in the future. Enjoy your new home! Regards Hannells

Hi Samad, Thank you for taking the time to leave your feedback. We're sorry to hear that your experience with the Littleover team didn't meet your expectations. Due to strict anti-money laundering regulations, we are required by law to request certain documents from potential purchasers. This is not only a legal obligation but a standard practice across all reputable estate agencies. We understand that gathering these documents can sometimes feel like a nuisance, but it’s essential to ensure a secure and compliant process for everyone involved. While we’re disappointed that you feel this way, we genuinely hope you find success in your property search moving forward. All the best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience..

Hi Sally! Thank you for your review of your moving experience with Lauren and the Littleover team. We're pleased to see that everyone you had contact with was friendly and helpful. The tam pride themselves on delivering a top service and will be delighted to see your comments. On behalf of everyone here at Hannells, thanks again for your positive feedback and we hope we can be of service to you again in the future. Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Effy! Thank you for your review of your moving experience with Lauren and the Littleover team. We're pleased to see that you found them to be professional and a pleasure to deal with. The team pride themselves on delivering a top service and will be delighted to see your comments. On behalf of everyone here at Hannells, thanks again for your positive feedback and we hope we can be of service to you again! Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Rubena! Wow! 😍 What amazing comments. Thank you so much for taking the time to leave such a wonderful review of your moving experience with Emma and the Littleover team! 🙌 We're delighted that you were highly satisfied by the service provided by the team and Emma in particular prides herself on be professional and knowledgeable, but friendly and extremely helpful at the same time so to see this highlighted in your comments will really mean a lot to her! On behalf of the whole team here at Hannells, thank you for your custom. We hope you create many happy memories in your new home and look forward to being of service to you again in the future when it's time for your next move! 😉 All the very best, Benjamin Brain Area Director Hannells - A Moving Experience...

Hi Rubena! Wow! 😍 What amazing comments. Thank you so much for taking the time to leave such a wonderful review of your moving experience with Emma and the Littleover team! 🙌 We're delighted that you were highly satisfied by the service provided by the team and Emma in particular prides herself on be professional and knowledgeable, but friendly and extremely helpful at the same time so to see this highlighted in your comments will really mean a lot to her! On behalf of the whole team here at Hannells, thank you for your custom. We hope you create many happy memories in your new home and look forward to being of service to you again in the future when it's time for your next move! 😉 All the very best, Benjamin Brain Area Director Hannells - A Moving Experience...

Hi Sean! Thanks for taking the time to leave a 5-star review of your moving experience … More

Hi Lisa! Thank you for your amazing feedback of your moving experience with Lauren and the Littleover team! We’re so pleased to hear that your experience was so positive, from the valuation right through to selling your house in just 10 days! It’s great to know that the team was always available, polite, and helpful whenever you had questions - and they'll be delighted to see your comments. On behalf of the whole team here, thank you for trusting Hannells with the sale of your property and we look forward to being of service to you again in the future when it's time for your next move! All the best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Rani! Thank you for your wonderful review of your moving experience with Trisha and the Littleover team! We’re delighted to hear that Trisha made your viewing experience comfortable and informative, allowing you plenty of time to explore the property. It’s also good to know that our office team provided you with fast and helpful service. Your appreciation means a lot to us! On behalf of everyone at Hannells, thank your kind words and we wish you all the best in your search for a new home! All the very best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Wow Alexandra! What an amazing review 😊 Thank you so much for taking the time to leave such brilliant feedback on your moving experience with the team at Littleover. The whole team there really pride themselves on their customer service, and just being friendly! They'll be really pleased when they see your comments. On behalf of the whole team here at Hannells, thank you for trusting us with the sale of your property and we hope we can be of service to you again in the future! All the best, Hannells ❤🏡

Hi Rakhveer! Thank you for a brilliant review of your moving experience with Lauren and the … More

Wow Kushal! 🤩 What an amazing review! Thank you SO much for leaving such brilliant feedback on your moving experience with Lauren, Emma and the rest of the team at Littleover. They pride themselves on their customer service so they'll be really happy to read your comments and see that it is most definitely noticed! 🙌 On behalf of the whole team here at Hannells, thank you for your custom and we hope that we can be of service to you again in the future! All the best, Hannells ❤🏡

Hi Jabad! Thank you for your 5-star review of your moving experience with Lauren and the Littleover team. We're please to see that you received a very good service from all of the team there. They pride themselves on delivering a top service and will be delighted to see your comments. On behalf of everyone here at Hannells, thanks again for your positive feedback and we look forward to being of service to you again in the future when it's time for your next move! Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Amanda, Thank you for taking the time to leave your feedback. With regards to the valuation situation, we apologise as it would appear that we did get this wrong to begin with. The person that provided you with the original valuation is no longer with the business and we felt that rather than continue at what was clearly the wrong price, it would be far more professional to re-assess the property. With regards to your comments about the service from that point onwards, we're sorry that you feel disappointed in the service and it's certainly not the usual standard of service that the team are so renowned for - as evidenced by many of the other reviews here and on allgents. We're disappointed that on this occasion, we were unsuccessful in finding a buyer for you and would like to wish you the best of luck in getting your property sold. We can only hope that your next experience with Hannells is far more positive! Kind regards, Hannells.

Hi Steve! Thank you so much for taking the time to leave such a brilliant review of your moving experience with Lauren and the Littleover team. We're really pleased to see that you felt the team were professional and were able to make the whole process easy to understand and less stressful. The team there pride themselves on their customer service so they'll be delighted to see your comments. On behalf of the whole team here, thank you for trusting Hannells with the sale of your property and we look forward to being of service to you again in the future when it's time for your next move! All the very best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Gurwinder! Thank you for your 5-star review of your moving experience with Trisha and the Littleover team. We're pleased to see that you found Trisha to be kind and helpful. The team there pride themselves on delivering a top service and Trisha in particular will be delighted to see your comments. On behalf of everyone here at Hannells, thanks again for your positive review and we wish you all the best with your property search! Kind Regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Eshan! Thank you for your 5-star review of your moving experience with Lauren and the Littleover team. They pride themselves on delivering a top service and will be delighted to see that you've awarded them full marks. On behalf of everyone here at Hannells, thanks again for your review and we look forward to being of service to you again in the future when it's time for your next move. All the best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Chelsea, as per the same review you've left for several of our sale branches - despite it being our lettings branch that you dealt with, we'd like to address some of the points you've made as it would appear that you haven't been given the full story from the person that this is in relation to. It's common practice for letting agents to take a deposit from a tenant (in our case it's the equivalent of 1 week's rent) in order to secure a property and take it off the market. Once all the referencing etc. is complete, this deposit is then deducted in full from the first month's rent. When providing us with their information, we make it quite clear to tenants that if they have any adverse credit history or financial penalties and don't tell us about it, they're likely to lose their deposit as they'll fail our referencing process, we'll have to put the property back on the market and the Landlord loses the equivalent number of days in potential rental income. The person that applied for this property told us they had no adverse credit. However, our referencing showed that this was not the case - with not just one, but two serious financial penalties showing up on file. Had we been made aware of this at the point of making the application, we would have advised them not to continue knowing full well that they wouldn't have passed the reference checks - but they chose not to disclose this information. So, whilst we appreciate that without knowing the full story, this may have warranted the review that you've written - actually, the person in question had every chance to tell us about their credit history and avoid losing out on the deposit. We hope that this makes sense and that the person in question is able to find suitable accommodation. Regards Hannells

Hi Fawad! Thank you for your 5-star review of your moving experience with Lauren and the Littleover team. We're pleased to see that you had a great experience. The team there pride themselves on delivering an excellent service and will be delighted to see your comments. On behalf of everyone here at Hannells, thank you for your positive feedback and we look forward to being of service to you again in the future when it's time for your next move! All the best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Emma! Thank you so much for your kind words about your moving experience with the Littleover team! We're delighted to hear that you had a positive experience with Lauren and the team there. They all work hard to ensure a smooth and efficient process, from taking photos to listing properties and scheduling viewings. It's wonderful to know that you felt well-informed and supported throughout the process. Providing excellent customer service is a top priority for us, and your feedback is truly appreciated. If you ever need any further assistance or have any questions in the future, please don't hesitate to reach out! All the very best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...