Every review we hold for the Littlehampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCooper Adams acted as estate agent on the sale of our house. Throughout the process they were extremely attentive and communicative.
Scarlett, the agent who handled our sale, helped to speed the process along at every stage, from handling the viewings to ensuring, once an offer was accepted, that we moved toward contract as quickly as possible.
We received regular email and phone updates, and at least a once-weekly call to inform us of process up and down the chain. I could not recommend the estate agent more highly, and the experience showed the immense value of having a skilled and dedicated agent in smoothing the often stressful process of moving home.
Gozaimas · 14 June 2020
Agent replied · 13 June 2024
Thank you for entrusting us in the sale of your home.
★★★★★ 5/5
GoogleGreat service!
The team were very proactive and always kept me informed every step of the way. Very happy.
Jennifer · 20 May 2025
Agent replied · 16 April 2026
Thank you Jennifer for our review
★★★★★ 5/5
TrustpilotGood experience from start to finish
Katie · 25 September 2025
Agent replied · 25 September 2026
Thank you Kate
★★★★★ 5/5
GoogleHaving heard about the 'help to buy' scheme but not sure exactly what it was, popped into the Rustington Branch of Cooper Adams for advice. Entered and was greeted by the extremely friendly staff of Peter, Jade and Scarlett. Together they explained in easily digestible terminology, the history of the 'help to buy' scheme, who was eligible and its pros / cons. I left the office with much clearer understanding and the confidence to make a decision that I would not regret at a later date. Thank you, three for being so helpful.
P · 15 June 2019
Agent replied · 13 June 2024
Thank you for leaving us such a glowing review. If you ever need any more help or advice please pop in again.
★★★★★ 5/5
GoogleCooper Adams were not our agent selling our house but the agent we were buying from. I didn’t expect to have a great deal of communication with but it turned out we did. Our own agents were amazing but equally Cooper Adams were to. Very professional and keeping us up to date at all times. Working own our behalf as much as their sellers. Can’t thank you enough for sorting out the issues of others! you have down an outstanding job.
Stuart · 15 June 2019
Agent replied · 13 June 2024
Thank you for your five star review on us, everyone is important to us.
★★★★★ 5/5
GoogleWe recently purchased a property through Cooper Adams Rustington. It was a stressful purchase due to the chain but thankfully we had Turner, Sarah and Peter to manage it through. We found them to be professional, polite and friendly throughout the negotiations answering our queries and keeping us informed. We would have no hesitation in recommending them. Thank you for our moving in gift, a really lovely gesture. Thank you guys! MaggiePositiveProfessionalism
Maggie · 14 June 2021
Agent replied · 13 June 2024
Thank you so much Maggie for your kind words
★★★★★ 5/5
GoogleWe cannot praise too highly the staff who were always considerate, helpful, charming and a delight to deal with. At every stage and especially during a difficult and prolonged exchange of contracts we learned more from Cooper Adams than from our own solicitor or estate agent. Well done!
John · 16 December 2023
Agent replied · 13 June 2024
Dear John,
Thank you sincerely for your kind words and positive feedback regarding your experience with Cooper Adams estate agents in Rustington.
We're delighted to hear that our staff's considerate, helpful, and charming approach made your dealings with us a true delight. It's especially rewarding to know that, even during a challenging and extended exchange of contracts, you found our team to be informative.
We appreciate your recognition and are pleased to have exceeded your expectations. Should you require any further assistance or have future property needs, please feel free to get in touch. Once again, thank you for choosing Cooper Adams.
Best regards,
The Cooper Adams Rustington Team
★★★★★ 5/5
TrustpilotAbsolutely no hesitation
Absolutely no hesitation in recommending Shaun and the team at Cooper Adams, a thoroughly professional and friendly Estate Agency who are 100% focused on achieving the best results for their clients.
Ben
Ben · 11 March 2018
Agent replied · 25 September 2026
Thank you for a lovely review
★★★★★ 5/5
TrustpilotRustington
All the staff in the Rustington office, were very professional and courteous in selling my late father’s property.
EH · 17 March 2025
Agent replied · 25 January 2026
Thank you so much for your lovely review
★★★★★ 5/5
GoogleOver and above the call of duty!
Not only were we delighted to have recently bought (from CA) our wonderful new home within 3” walk to the sea in this gem of an area in West Sussex but, when we later had an urgent need to scan important documents for our (Australian abiding granddaughter’s first passport to visit us in our new home), CA came to the rescue! Quite exceptional after-sales service .......
Sue · 14 June 2020
Agent replied · 13 June 2024
Thank you Sue, your satisfaction is our goal.
★★★★★ 5/5
GoogleIn a world of adverts selling your house for free, this is a timely reminder that it's not just getting the sale, it's getting it to completion - Cooper Adams certainly earned their money on our chain and is a reminder that with a good agent you will probably recoup the cost.
Teresa · 14 June 2023
Agent replied · 13 June 2024
Thank you Teresa, we agree completely, an estate agent should always be worth their value. Moving home is not cheap. Any good service needs to benefit the client in many ways. Hope all goes well for you in your new home.
★★★★★ 5/5
TrustpilotProfessional and responsive to our…
Professional and responsive to our requests all along the property buying process
Eric · 22 May 2025
Agent replied · 25 January 2026
Thank you so much for your kind words. We're really pleased to hear you found us professional and responsive throughout your buying journey. It was a pleasure to support you, and we hope you enjoy your new home. If you ever need anything in the future, we’re just a call away!
★★★★★ 5/5
GoogleOutstanding service and 'hand-holding' from all at the Rustington Cooper-Adams office, good old-fashioned professionalism from the get-go to completion, truly made the property sale as stress free an experience as it is possible, thank you so much.
Michael · 15 March 2024
Agent replied · 13 June 2024
Hi Michael,
Thank you for your 5-star review, we are all over the moon that you found our service to be outstanding, and we are delighted to hear that we made your journey a little less stressful. As a team we strive to make the sale process as simple and secure as possible with the help of the Reservation Agreement.
★★★★★ 5/5
Googlevery professional dealing with the sale of my house keeping in regular contact all the way highly recomended
Rosalind · 16 January 2025
Agent replied · 23 January 2025
Thank you Rosalind for your lovely review
★★★★★ 5/5
GoogleHave worked with Cooper Adams recently and have had an amazing experience for our mutual clients. So nice to see an agency rolling up their sleeves and making it happen! Well done everyone, my clients and my team had a great process from start to finish!
SACHA · 14 June 2023
Agent replied · 13 June 2024
Thank you for your lovely words
★★★★★ 5/5
GoogleCannot recommend Peter and the team enough. very professional and extremely helpful throughout.PositiveQuality
Bryan · 14 June 2021
Agent replied · 13 June 2024
Thank you Bryan for your five star review
★★★★★ 5/5
GoogleCooper Adams have been amazing over the past 18months with our move. Scarlet particularly has been so ‘on it’, keeping in touch every step of the way. We would highly recommend copper Adams and would use them again without a doubt! Thank you all.
Katie · 14 June 2023
Agent replied · 13 June 2024
Thank you Katie for your glowing review
★★★★★ 5/5
GoogleChris at the Rustington branch, has been a star! Keeping me updated with every step in selling my parents house. Thank you very much for your help
Karen · 14 May 2024
Agent replied · 13 June 2024
Thank you for your 5-star review, I really appreciate it, we are so pleased you felt the updates were helpful, honest and open. Communication is something we pride ourselves on. If we can be of assistance in the future, please do let me know. Chris.
★★★★★ 5/5
GoogleMy purchase through Cooper Adams was seamless and remarkably easy, regular updates of progress leading to a satisfactory and well timed completeion. Thank you to all involved.
Andrew · 14 May 2024
Agent replied · 13 June 2024
Dear Andrew,
Thank you for taking the time to write us a review. It was a pleasure meeting you on our first viewing and then proceeding with your offer through to exchange and completion. We know the conveyancing process can be a little tricky sometimes, but we always try to be helpful and update you regularly. I am so glad to hear you are all settled in your new home and should you require anything from us in the future please don’t hesitate to get in touch.
★★★★★ 5/5
GoogleAs first time buyers Peter Batts helped us find our family home and put us in touch with a great mortgage advisor. We’ve been in our lovely home coming up four years in May and we are now looking to develop our property and we wouldnt be in this position if it wasn’t for the help, support and advice we received when first purchasing our property.
Chris · 15 June 2018
Agent replied · 13 June 2024
Thank you Chris for your kind words
★★★★★ 5/5
GoogleHaving recently completed our sale and purchase through Cooper Adams I can honestly say it has been the absolute pleasure. Peter and Scarlett from the Rustington Branch acted very professionally with due care and diligence keeping us upto date throughout the process. Very approachable and contactable when needed.
I would highley recommend Cooper Adams estate agents and wish them every success in the future.
Stephen · 15 June 2019
Agent replied · 13 June 2024
Hi Stephen, Thank you for this lovely review. It was a pleasure dealing with you and we wish you well in your new home.
★★★★★ 5/5
GoogleI recently purchased a property through Cooper Adams Rustington. I found Peter, Sarah & Turner to all be very friendly & professional without being pushy. They were very helpful, queries were dealt with swiftly & they kept me updated throughout. Their new home gift was very kind, thoughtful & personal & very much appreciated. Thank you! 😊PositiveProfessionalism
Sarah · 14 June 2021
Agent replied · 13 June 2024
Thank you Sarah for your glowing review
★★★★★ 5/5
GoogleScarlett is so passionate about what she does and is always eager to help or give advice
Hannah · 15 June 2018
Agent replied · 13 June 2024
Thank you Hannah
★★★★★ 1/5
TrustpilotDO NOT USE COOPER ADAMS RUSTINGTON
DO NOT USE COOPER ADAMS RUSTINGTON very poor communication and service when you really need understanding at the very stressful time of moving house. They are not helpful and don’t make you feel they are working for you with your best interest as a seller despite the fact you are the one playing them money.
Ian · 23 August 2021
Agent replied · 25 September 2026
Dear Ian,
I’m sorry to read this. Selling a home is stressful enough without feeling that communication or support has fallen short.
We always want our sellers to feel that we are working hard for them, keeping them informed and giving clear advice throughout the sale. I’m disappointed that this was not how you felt about your experience with our Rustington office.
We have continued to improve the way we communicate with sellers and how closely we monitor sales once they are agreed.
Thank you for taking the time to leave your feedback. I am sorry that on this occasion your experience did not meet the standard we aim to provide.
Kind regards,
Shaun Adams
Managing Director
Cooper Adams
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