Every review we hold for the Littlehampton office, from every platform, shown as written. First names only.
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5/5
GoogleThe team at the Rustington Branch were absolutely first class from the first interaction right through to completion. The service was professional throughout and Chris really took care of us and took time to get to know us and help to get everyone in the chain pulling in the same direction. We sold our property through a different agent and didn't receive a fraction of the comms that we did from Chris, James and Sarah. I'd definitely recommend Cooper Adams to anyone looking to sell their house. We really can't speak highly enough of Chris, and he is an absolute credit to Cooper Adams!
Martin Β· 14 June 2023
Agent replied Β· 13 June 2024
Thank you for your wonderful words - receiving recognition for our service is always music to our ears. We are so glad to have helped you in your move.
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5/5
GoogleFrom the time of our first interaction with Cooper Adamβs to the point of the purchase of our new home, we received a friendly and helpful experience, all the staff we dealt with were very polite and accommodating. They helped to speed the process along when solicitors were dragging their feet and also helped us with extra viewings to help get our young son used to the new house. Would highly recommend. Special thanks to Sarah and Scarlett who dealt with us, they were fantastic.
Jonathan Β· 14 June 2023
Agent replied Β· 13 June 2024
Thank you so much Jonathan for taking the time to leave your kind words.
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5/5
GoogleProfessional service from start to finish. Chris was patient, supportive and kept in regular contact. A potentially stressful experience made manageable because of the time and attention afforded to us. Couldn't recommend more highly! Very happy customer π β¦
Michelle Β· 12 May 2025
Agent replied Β· 9 September 2025
Thank you Michelle for your kind review, Chris is a superstar
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5/5
TrustpilotGreat Service from Cooper Adams
Having been aware of Cooper Adams for some time, I always think there photography and marketing is spot-on. It has made them stand out from the crowd of other agents. So I decided to use the Angmering office and the service from Debi Harrison and her team was first class. The back up from Charlotte was also impressive. The process to sell seems long winded from the legal aspect, but the team kept my wife and I updated and in the picture on a regular basis. Thanks and we will use you again if we ever move in the future.
Paul Β· 10 January 2023
Agent replied Β· 25 September 2026
Thank you for a lovely review
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5/5
GoogleFrom my first meeting with Peter who came to value the property, I felt like nothing was too much trouble for the Cooper Adams team. I was kept informed at every step, with feedback on viewings and they made it very easy for me dealing with the sale as an executor who doesnβt live locally. I particularly commend Scarlett and team for your perseverance in chasing up queries, liaising between myself, buyer and solicitors, and dealing with the challenges that were thrown up along the way.PositiveResponsiveness, Quality, Professionalism
Katherine Β· 24 October 2022
Agent replied Β· 13 June 2024
Thank you Katherine for your super awesome words. Our aim is to Deliver a World Class Service. If we can.
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5/5
GoogleAll the team at Cooper Adamβs are fab but with our recent house purchase Sarah was our main point of contact and she has been absolutely fantastic. From checking in with us to answering all our questions that weβve had during the process. Nice to have an estate agent that has a personally touch and genuinely feels invested in helping you find the right property. Canβt thank her enough, sheβs great!
Simon Β· 14 June 2023
Agent replied Β· 13 June 2024
Thank you Simon, Sarah and the team love getting good feedback. Communication is paramount when moving as times can be stressful.
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5/5
FacebookWe feel that Copper Adams and particularly Steve Magee went above and beyond to ensure the sale of our current property and purchase of our new went smoothly for all parties concerned. We are very happy with their service and would highly recommend Cooper Adams and Steve to anyone wishing to buy or sell in the area. Steve is very friendly and personable, making you feel comfortable that nothing is too much to ask or expect.
Toni Β· 25 November 2024
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5/5
GoogleThe staff at Cooper Adams Rustington were always very helpful, professional and friendly at all times. I could not recommend a better Estate Agent to purchase and/or sell your property through.
Gerty Β· 12 May 2025
Agent replied Β· 9 September 2025
Thank you for your kind review and recommendation. πππ β¦
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5/5
GoogleI would like to thank Peter and his excellent team for their tireless and faultless efforts through what was a difficult and eventful experience in selling my motherβs flat. They worked hard, with two buyers having broken chains before the sale eventually completed. They always get feedback on viewing and always relay this promptly and kept in touch throughout the whole process. I dealt with Peter, Scarlet, Sarah and Turner and they were all really friendly and able to give any assistance required. I am so glad that I chose them to have my best interest at heart. Thank you so much Rustington Branch, I really appreciate it.PositiveResponsiveness, Quality, Professionalism, Value
Mark Β· 14 June 2022
Agent replied Β· 13 June 2024
Thank you so much Mark for taking the time and leaving us such a glowing review.
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5/5
GoogleCooper Adams, Rustington are an exceptional team of estate agents. Their marketing strategy is tailor made, focused and extremely effective. They kept me informed at every stage and continually gave feedback during the period of viewings. Once a sale had been agreed, then the relationship between Scarlett and the solicitors was most impressive. They worked closely together and again, I was always kept up to date.
I have no hesitation in highly recommending the Branch Manager Peter and his team at Cooper Adams.PositiveResponsiveness, Quality, Professionalism, Value
Elaine Β· 14 June 2022
Agent replied Β· 13 June 2024
Thank you Elaine for you very kind words about Peter and the team, reviews like this fill us with joy.
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5/5
GoogleVery helpful and easy to work with. Really quick to get backs to emails and calls and happy to spend the time answering any questions and if they don't have the answers straight away, they're willing to go out of their way to find them for you. Sarah and Chris were especially great with myself.
Vinnie Β· 14 May 2024
Agent replied Β· 13 June 2024
Thank you Vinnie for your review. It was lovely to meet you both and show you around one of our properties. We appreciate your kind words as itβs always nice to know we have helped, and that the information provided has been useful.
We wish you all the best with your onward search and hope that you find a property soon.
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5/5
GoogleHighly recommend. Sophie was brilliant all the way through from start to finish.
Katie Β· 29 October 2025
Agent replied Β· 12 November 2025
Thanks Katie for the 5 star review :)
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5/5
TrustpilotWe have just completed on a purchase ofβ¦
We have just completed on a purchase of a property in Rustington. The service we received has been amazing. Chris has kept us updated all the way through the process and spent time to chase the chain to ensure it all went through as smoothly and quickly as possible. Great service. Thanks so much Chris.
Sue Β· 6 April 2024
Agent replied Β· 25 September 2026
Thank you for a lovely review
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5/5
GoogleGreat experience from start to finish with help from James, Chris and Sophie in the Rustington office. They were all approachable and willing to sort out any issues quickly. Very speedy process from valuing the property to completion. Their recommendations for solicitors and house clearance people were excellent as well.
Mark Β· 16 January 2026
Agent replied Β· 16 April 2026
Mark, thank you, this is a really kind review.
Iβm so pleased you had a great experience from start to finish, and Iβll make sure James, Chris and Sophie see this, theyβll really appreciate it. Being approachable and dealing with things quickly is exactly how we try to work, so itβs great to hear that came through.
Iβm also glad our recommendations proved helpful and that the whole process moved along smoothly. Thanks again for taking the time to leave such positive feedback.
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1/5
TrustpilotResevation agreement is a scam
Resevation agreement is a scam, it is supposed to protect both the seller and buyer, but that hasnt been my experience. When the survey shows a lot of expensive problems, you can't pull out of the agreement, with out incurring extra costs for a house that you are no longer going to buy.
Chris Β· 5 December 2025
Agent replied Β· 25 September 2026
Hi Chris,
Iβm sorry you were disappointed with the reservation agreement and I understand why concerns raised by a survey can be stressful.
The purpose of the agreement is to give both buyer and seller greater certainty, while still allowing genuine problems with the property to be investigated properly.
In this case, the concern raised related to the roof. We helped arrange for a roofer to inspect it and the conclusion was that minor works were required rather than a full roof replacement. The seller then agreed to pay for those works in full.
We therefore did everything we could to investigate the concern and find a practical solution that protected you as the buyer. Once the seller had agreed to rectify the identified issue, there was no unresolved defect preventing the purchase from continuing.
A reservation agreement does involve commitment from both sides, which is precisely its purpose. Without that commitment, a buyer or seller can withdraw after the other party has spent considerable time and money on the transaction.
I appreciate that you remain unhappy with the outcome, but I do not believe it is fair to describe the agreement as a scam. The terms were provided before signing and, when your survey raised a concern, we helped investigate it and secured agreement from the seller to put the issue right.
We genuinely wanted the purchase to proceed successfully for both you and the seller.
Shaun Adams
Managing Director
Cooper Adams
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5/5
TrustpilotSarah was amazing from start to finish
Sarah was amazing from start to finish. She cared and always wanted to do her best for me. She kept in touch the whole way through to make my purchase as smooth as possible. Thank you Sarah for helping me buy my dream forever home!
Miss Β· 26 July 2024
Agent replied Β· 25 January 2026
Thank you for a lovely review
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5/5
GoogleThe Rustington Cooper Adams team were fantastic throughout the selling process. Plenty of viewings arranged, great communication throughout with regular updates and Sarah was brilliant in liaising with all parties concerned at the end which ensured a timely completion. I would not hesitate to recommend Cooper Adams and would definitely use them again in the future. What a great team!
Linda Β· 17 September 2023
Agent replied Β· 13 June 2024
Thank you Linda, we are so happy for you.
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5/5
GoogleI must congratulate the team at Rustington and especially Turner and Sarah for their assistance in our purchase on a property that they were offering recently. We viewed the bungalow as soon as it came up and made an offer immediately. This was all dealt with in a most professional manor and we were kept informed of every step of the way - unlike my own selling agent whom I never heard from since they secured the sale, of which I did the viewings myself!
Turner helped by keeping me informed and talking to solicitors and ensuring the sale went through as soon as possible due to our vendors particular circumstances. To top it all I was so pleased with the wonderful welcome I got when going to the office to pick up my keys and was handed a Cooper Adams carrier complete with Prosecco, champagne glasses and a commemorative frame with details of relevant dates throughout our purchase. Well done Cooper Adams, a great estate agent and one I will highly recommend in future. Thank you
Patricia Β· 14 June 2021
Agent replied Β· 13 June 2024
Thank you Patricia for your kind words.
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5/5
GoogleWe had been trying to move for nearly two years when we met Scarlett to view what is now our house, and it's safe to say we were pretty jaded with everything to do with trying to move. Scarlett is such a kind and friendly person that we instantly felt we could trust her to do her best for us and the vendor. She was always proactive with passing on information and a pleasure to deal with. She made the process as easy as it could be for us - we'd definitely recommend!
Laura Β· 14 June 2020
Agent replied Β· 13 June 2024
Thank you Laura, we love helping people.
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5/5
GoogleWe have just moved house in what might be close to record time in the current market, due in no small part to the exceptional service from Peter and Scarlett in the Cooper Adams Rustington office.
The initial valuation meeting with Peter was very professional and straightforward. The firm had obviously sold a number of properties similar to ours in the recent past, so Peter was able to offer first-hand advice on the likely selling price. This was followed up with a quality marketing brochure with excellent photos.
We instructed Cooper Adams on a Thursday, the property went live on line the following day, first viewing Saturday, second viewing Monday morning, and offer of the full asking price Monday afternoon about 30 minutes after the For Sale board went up!
From then on we dealt mainly with Scarlett who was totally professional and very tenacious in ensuring all parties got the deal over the line with minimal delay.
I cannot rate the service from Cooper Adams highly enough. There is clearly a huge advantage in having a local and engaged team pushing the sale through from start to finish. Having experienced during our buying process the chequered service offered by certain on-line-only agents, I'd recommend a high street agent every time.
DB & JB Rustington
David Β· 14 June 2020
Agent replied Β· 13 June 2024
Thank you David for such a wonderful review, it makes us so happy.
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5/5
GoogleHaving used the Cooper Adams East Preston office before, it was an easy decision to use the Rustington office to sell my late fatherβs property. Iβd always found them professional, thorough & courteous. Once again I was not disappointed with my choice. Peter & Scarlett kept my sister & I in the picture at all times and guided us gently through the emotional journey of selling our dads house. Every viewing was accompanied & feed-back both good and bad was followed up swiftly. I would not hesitate in recommending Cooper Adams to anyone making a move. They had always offered excellent service, now I would class them as exceptional.
Angela Β· 14 June 2020
Agent replied Β· 13 June 2024
Thank you so much Angela for trusting us to sell your late father's home. Your words are so kind.
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5/5
GoogleMy late mother, who had worked in house sales for many years, gave me an instruction that when selling her house, to only use Cooper Adams.
She was absolutely right. It's all made as painless as possible by people who know what they're doing.
Neil Β· 16 January 2026
Agent replied Β· 16 April 2026
Neil, this is such a lovely review, thank you.
We were genuinely honoured to be asked to carry out your motherβs wishes, especially given her background in house sales. That trust really does mean a great deal to us.
Iβm pleased we could make the process as smooth as possible for you, and thank you again for choosing Cooper Adams and for taking the time to share your experience.
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5/5
GoogleMy husband and I have to say thank you so much to the amazing Sophie Rutter who has kept the whole chain moving, keeping everybody updated and going beyond "the call of duty". Without her enthusiasm, efforts and positivity our chain could've become stagnant and who knows what would've happen during this stressful time! Cooper Adams: you have a real asset on Sophie, we cannot recommend her enough.
Roxy Β· 12 May 2025
Agent replied Β· 9 September 2025
Thank you, Sophie is a superstar!
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5/5
GoogleI have to say a massive thank you to this company for the most professional service second to none. The quality of their approach gives you such satisfaction to leave your property in their hands. We met 4 of the team who were all lovely and each gave us peace of mind when dealing with our journey especially Peter selling our property his friendly knowledgeable expertise shines through. Best in the area. Thank you.
Sally Β· 14 June 2021
Agent replied Β· 13 June 2024
Thank you Sally it was an absolute pleasure helping you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.