Trusted Agent profile · Little Venice, Greater London

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Marsh & Parsons reviews in Little Venice

★★★★★ Excellent

290 reviews across 2 platforms

35 Maida Vale, Little Venice, Greater London, W9 1TP

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Marsh's office in Little Venice, Greater London, at 35 Maida Vale, is rated 4.8 out of 5 across 290 reviews on two platforms, including 284 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards Marsh won in 2026.

Google logo

4.8 / 5

284

Reviews on Google

This office

Facebook logo

5.0 / 5

6

Reviews on Facebook

This office

Reviews may appear on more than one platform.

About Marsh Little Venice

Situated on the edge of the West End, nestled between St John's Wood and Notting Hill, our Little Venice Estate Agents Office is located on Maida Vale itself, moments from the Grand Union Canal and Warwick Avenue. As one of London's prime residential areas, Maida Vale and Little Venice offer everything from beautiful period buildings, including striking white stucco fronted houses and imposing red brick mansion blocks, to the pretty house boats that adorn the banks of the canal. With attractive tree lined streets and hidden, secret gardens surrounding the impressive Victorian and Edwardian buildings, Little Venice and Maida Vale have a rich history including being home to the renowned Maida Vale Studios and London's oldest garden centre while offering an escape from the city via the lush areas surrounding the Grand Union Canal and Little Venice. With numerous well loved cafes, restaurants and boutique shops, Maida Vale also offers convenient access to the M40 via the A40 and good routes to the West End and the City. Additional transport links include London Underground services on the Bakerloo Line and nearby Paddington Station provides easy access to Heathrow Airport via the Heathrow Express.

Awards

The Trusted Agent 2026 results for Marsh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Little Venice office, from every platform, shown as written. First names only.

5/5

Google

I highly recommend working with Ibby from the Little Venice office.

Kemal · 22 May 2024

Agent replied · 21 June 2024

Dear Kemal, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team

5/5

Google

Excellent experience with both the sales and lettings team. Extremely professional and knowledgeable...nothing was too much trouble. Would recommend to everyone in the area.

Paul · 27 July 2023

Agent replied · 21 June 2024

Dear Pablo, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Excellent experience with both the sales and lettings team. Extremely professional and knowledgeable...nothing was too much trouble. Would recommend to everyone in the area.

Pablo · 16 July 2023

Agent replied · 30 July 2023

Dear Pablo, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very good experience with Kellan. He was helpful, responsive and had a good knowledge of the viewed property

Marcin · 31 October 2023

Agent replied · 30 December 2023

Dear Marcin, Thank you for leaving a wonderful 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Excellent selection of properties and a genuine desire to match tenants with properties - had a thoroughly excellent memorable experience with Ibby

Sopho · 16 July 2023

Agent replied · 30 July 2023

Dear Sopho, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

I recently had the pleasure of making the acquaintance of Mr Birju Panchmatia while looking for accommodation in London. Upon our first contact via email, he was very polite and eloquent, and he made a client-oriented impression. For instance, he mentioned having arranged for a viewing of five properties, but he afterwards made the effort of looking up some more possibilities and we wound up seeing another two properties. During all this time, he was very sociable, asking about what me and my partner were looking for in our future property, and talking about other pleasant subjects. I got the feeling that he understood quickly what it was we wanted, and he adapted to this very well. He was able to point out the interesting features of the properties we visited, even though he had just started at the agency. He also admitted to not yet knowing the area too well, but he said that he was spending a lot of his free time to catch up on this (e.g. studying maps, walking around in the area and trying local restaurants). The day after our viewings, he followed up and called to see what my partner and me thought, and a few days later he sent an email to see how we wanted to make further arrangements. Unfortunately, by that time, we had already found another property, something I was not too eager to admit, given all his time and effort. However, he congratulated us and wished us the best of luck. All in all, I had a very nice experience with mister Panchmatia, and if my partner and me were to relocate in the future, I wouldn’t hesitate to contact him again.

Barbcas · 31 July 2016

5/5

Google

Having just assisted a client in buying a property through Marsh & Parsons, I was impressed with their speed and efficiency, which turned out to be vital to the success of this transaction. The property my client purchased is arguably on one of the most sort after streets in the area and being listed with two other reputable agents, there was already a bid in through one of the other agents when we made our offer. Despite this, Tom Snook and Rose Holden at Marsh & Parsons managed to secure the property for us and provided transparent communication throughout, until the purchase was complete.

Francesca · 1 August 2015

1/5

Google

Do NOT use them as an a gent. You will make 0 profit and they are terrible and never come come back to you. Horrendous people who lure you in. I have been tricked three times and I am out of pocket, but I’m glad for marsh and parsons as they proposed on my behalf #thievingagents

Nadia · 14 January 2023

5/5

Google

Selling property is always stressful so you need an expert to help you through the process

Felicity · 20 August 2023

Agent replied · 30 September 2023

Dear Felicity, Thank you for leaving a wonderful 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Excellent experience. Interacted with Will Bishop - highly recommend. Responsive, honest, and polite. Hard to find.

Nicholas · 20 August 2023

Agent replied · 30 September 2023

Dear Nicholas, We really appreciate you taking the time to leave such lovely comments about Will. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Spencer is wonderful! Always so pleasant to talk to, and goes above and beyond to help his clients. Thanks for your help today, Spencer!

Lulu · 3 December 2019

5/5

Google

Exceptional service received by Roy Khan who facilitated a very smooth transition between tenants.

Costas · 13 August 2023

Agent replied · 27 August 2023

Dear Costas, Thank you for taking the time to leave a wonderful 5 star Google review. Roy will be thrilled to read your kind comments. Kind regards, Marilyn Plews, Customer Relations Team

5/5

Google

Thanks to the Little Venice team

Kellan · 24 January 2024

Agent replied · 24 March 2024

Dear Kellan, Thank you for taking the time to leave a wonderful 5 star Google review. The Team will be thrilled to read your kind comments. Kind regards, Lesley, Customer Relations Team.

5/5

Google

Great customer service given by Mason Keane, definitely an asset to the team.

Jack · 28 July 2023

Agent replied · 27 August 2023

Dear Jack, We are delighted you had a great experience with Mason. Kind regards, Lesley Alford, Customer Relations

5/5

Google

Looked after by Holly Darby. Great communication, very professional, smooth process overall!

Ben · 9 March 2025

5/5

Google

Good, professional service.

Balint · 23 February 2024

Agent replied · 24 March 2024

Dear Balint, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team.

5/5

Google

I had a very good experience selling my flat with the Little Venice branch of Marsh and Parsons. Dan Martin gave me an excellent valuation, sharing his knowledge of the local property market. Ross Boyd handled the viewings and final sale in a very professional and friendly manner, and was particularly helpful resolving issues that were delaying exchange of contracts. I would highly recommend selling your property with this branch.

Bella · 3 December 2017

5/5

Google

Dear William Bishop. Thank you for your service! Perfect and very professional! 👌👍👏 Rostislav and Lukas …

JARO · 30 December 2022

Agent replied · 30 December 2023

Hi, thank you so much for taking the time to leave this positive review! We're delighted that you are happy with your experience with us, and we will be sure to pass your feedback onto William and the rest of our team in Little Venice. All the best, Marsh & Parsons

5/5

Google

Excellent Service, honesty, effective communication, and outstanding support. Highly recommended

EBEA · 28 July 2023

Agent replied · 27 August 2023

We aim to offer a 5* service to our clients and customers and we are delighted that we have achieved this for you. Thank you for taking the time to write a review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Ross Boyd was so helpful, enthusiastic and extremely efficient and professional. He took care of every little detail and a smile.

Amelia · 3 December 2017

5/5

Google

Extremely kind and very professional, can't thank them enough!

Hannah · 23 August 2023

Agent replied · 27 August 2023

Dear Hannah, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Dear William Bishop. Thank you for your service! Perfect and very professional! 👌👍👏 Rostislav and Lukas …

JARO · 2 November 2022

Agent replied · 30 July 2023

Hi, thank you so much for taking the time to leave this positive review! We're delighted that you are happy with your experience with us, and we will be sure to pass your feedback onto William and the rest of our team in Little Venice. All the best, Marsh & Parsons

5/5

Google

Dear William Bishop. Thank you for your service! Perfect and very professional! 👌👍👏 Rostislav and Lukas …

JARO · 16 October 2022

Agent replied

Hi, thank you so much for taking the time to leave this positive review! We're delighted that you are happy with your experience with us, and we will be sure to pass your feedback onto William and the rest of our team in Little Venice. All the best, Marsh & Parsons

5/5

Google

Very professional, great customer service.

Mandana · 13 August 2023

Agent replied · 27 August 2023

Dear Mandana, Thank you for leaving a wonderful 5 star Google review. Kind regards, Marilyn Plews, Customer Relations Team

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Questions about Marsh & Parsons

How many reviews does Marsh & Parsons have?

Marsh's Little Venice office has 290 reviews across two platforms: 284 on Google, 6 on Facebook.

What is Marsh & Parsons's rating?

Marsh & Parsons is rated 4.8 out of 5 across all 290 reviews, and 4.8 out of 5 on Google from 284 reviews.

Has Marsh won any awards?

Yes. In The Trusted Agent 2026 awards: Marsh, Little Venice won Gold; Marsh, Balham won Gold.

Where is Marsh's Little Venice office?

Marsh & Parsons, 35 Maida Vale, Little Venice, Greater London, W9 1TP.

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