Every review we hold for the Lisburn office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHouse Sale
We sold our house using Ms Emma Coote from the Ballyhackamore branch of Templeton in January 2021. Our house sale was particularly challenging because of the actions of a buyer. While all of the dealings we had with the employees of Templeton Robinson were entirely positive, Ms Coote was exceptional. She was professional, hardworking, resilient and discreet. We would have no hesitation in working with her again and would highly recommend her to anyone thinking of using an estate agent in the area.
Richard · 8 January 2021
★★★★★ 5/5
TrustpilotOutstanding service from start to finish
We had a great experience with Templeton Robonson when selling our property. The whole team were friendly, professional, and really easy to deal with from start to finish. Communication was excellent and we always knew what was happening, which made the process far less stressful.
Nicodoogry · 8 January 2026
★★★★★ 5/5
TrustpilotMy elderly mother was selling her…
My elderly mother was selling her house. Nothing was too much trouble for the agents I would highly recommend
Banbridge · 6 July 2026
★★★★★ 5/5
TrustpilotFantastic Service
We recently sold our house through the Lisburn office of Templeton Robinson. From the outset we were impressed with their knowledge of the market which gave us the confidence to instruct them.
Ryan · 31 March 2026
★★★★★ 5/5
TrustpilotGreat customer service from Chris and…
Great customer service from Chris and Patricia at Templeton Robinson. I felt well informed and supported throughout the process. They also helped me find a quick slae at a good price so really matched up to my expectations. I'd really recommend their services.
Lothar73 · 1 December 2025
★★★★★ 5/5
GoogleI had an overwhelmingly positive experience using Templeton Robinson for selling my property. My agent Patricia was in constant communication throughout the process and helped push the project along./
Patricia delicately and proactively managed any issues arising vendor/purchaser side to complete what could've become a fractious process without her help.
Thanks Patricia!
Samuel · 16 June 2023
★★★★★ 5/5
TrustpilotVery professional
Very professional, efficient, friendly service. We were kept updated through every step.
V · 15 July 2026
★★★★★ 5/5
GoogleAmazing service. Quick and efficient in all lines of communication. Emails were answered swiftly, phonecalls were followed up with a quick solution to any problem.
Ashley was very attentive, knowledgeable, professional and helpful throughout the whole process.
Other members of staff I interacted with were very helpful also.
Mikey · 25 March 2023
★★★★★ 5/5
GoogleI’ve used Templeton Robinson twice now and I couldn’t recommend these guys enough. Easy to work with and helpful when in every shape or form. Ross followed up and provided best service possible, gave best advice when needed. Thank you for the hard work selling my house when the market wasn’t at its best.
David · 25 April 2025
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. All members of the TR team were extremely helpful with the smooth sale of my property.
Mr · 19 March 2026
★★★★★ 5/5
GoogleFirst class service from start to finish.
Maureen Moreland was so helpful and supportive throughout the whole process excellent and professional service. I would highly recommend Templeton &Robinson.
Roy · 24 March 2024
★★★★★ 5/5
GoogleVery, very happy with the TR service. The team were great throughout. Stressful time but very much supported by Ashley and the team.
Pete · 24 March 2024
★★★★★ 5/5
TrustpilotI found the whole experience to be…very straightforward
I found the whole experience to be excellent, prompt, good communication, lovely staff.
Marietta · 13 February 2026
★★★★★ 1/5
TrustpilotDodgy dealers !!
Dodgy dealers !!! Avoid at all cost. Tried selling a few months back and a lot of things didn’t add up ! Wasn’t going to put a review as I felt bad but it’s important so I have. Apparently a lot of viewers couldn’t view ! Ridiculous and a lot of time and money wasted :(
Customer · 5 July 2024
★★★★★ 5/5
GoogleMaureen has been more than wonderful in helping us sell our home. She goes over and beyond at every stage to keep us informed and help us through the process. Could not recommend this agency enough. Thank you for all your help.
Bryony · 25 March 2021
★★★★★ 5/5
TrustpilotFantastic service and excellent…
Fantastic service and excellent communications. Really proactive and support from start to finish.
Mr · 26 November 2025
★★★★★ 5/5
TrustpilotTempleton Robinson
Templeton Robinson provided an excellent service from start to finish, highly recommended.
M · 2 December 2025
★★★★★ 5/5
GoogleAshley and his team were great, communicated very well and kept us informed at every step
Dan · 18 November 2023
★★★★★ 5/5
GoogleAshley was very professional from start to finish with the sale and purchase of our properties. I highly recommend Ashley and his branch and I would definitely use them again should we ever decide to sell and purchase again in the future.
Sean · 25 March 2020
★★★★★ 5/5
TrustpilotUpper Croft rd
Had a great experience with Templeton Robinson, would recommend to anyone!
Adrian · 21 November 2025
★★★★★ 2/5
GoogleManipulative and deceptive.
I was bidding on a home with this branch, it was my first time buying. My first bid was to match a top bid already on this home. I was happy to let the home owner choose who they wanted to sell to between the two matching top bids.
I was immediately met with an email telling me I must bid higher and that they'd talk to me again once I've had a chance to re-consider my bid.
I thought this was a bit of a forceful approach, so I spoke to the director of a different estate agents and also consulted the property ombudsman's website, and in fact this is entirely against the code of conduct expected of an estate agent, they can not tell you that you need to bid more, this is untrue.
This is from the property Ombudsman website:
"You should provide a service consistent with fairness, integrity and best practice; and you should not seek business by methods that are dishonest, deceitful, manipulative or involve misrepresentation. You must avoid any course of action that can be construed as aggressive behaviour or harassment."
I decided to contact the owner of this branch, Ashley, to explain what had happened. He was immediately combative and showed no understanding at all, I found this very irritating.
My advice to Ashley would be to listen to your customers, your branch is rated pretty poorly in comparison to other estate agencies in Lisburn and there's a reason for that.
Maybe instead of assuming you're doing everything right, you'll take heed of your customers and consider carefully the feedback you're getting and perhaps your star rating will improve.
A simple acknowledgement and apology would have prevented all of this.NegativeProfessionalism
Aaron · 25 October 2021
★★★★★ 5/5
TrustpilotOutstanding service from start to…
Outstanding service from start to finish!
Cara · 2 December 2025
★★★★★ 1/5
TrustpilotNo interest in customers
I contacted the office to arrange a viewing of a property they had listed for sale, initial call went well and was told viewing would be no issue, house was available, no offers on it and viewings could be any week day morning or after 5pm.
KT · 9 July 2024
★★★★★ 1/5
TrustpilotRepeated requests to be removed from…
Repeated requests to be removed from their mailing list as their UNSUBSCRIBE option is a fake page link, have gone unactioned. Ridiculous attitude and they persist on keeping your email address on their files to spam you with emails.
Paul · 12 October 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
