Trusted Agent profile

McClelland Salter reviews

★★★★★ Excellent

262 reviews across 2 platforms

12 Bachelors Walk, Lisburn BT28 1XJ

McClelland Salter's Lisburn office at 12 Bachelors Walk is rated 4.9 out of 5 across 262 reviews on two platforms, including 252 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.9 / 5

252

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for McClelland Salter. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Lisburn office, from every platform, shown as written. First names only.

5/5

Google

What a great estate agent, from first contact we found them really helpful and friendly but with an obvious professional attitude and knowledge. Property transactions have a tendency to be tricky at times, there are many things which can go wrong, but we were steered through any hiccups and our sincere thanks to Julie who really pulled out all the stops to keep things moving. Thanks also to Angela who really helped too. Fully recommend McClellands, a great local firm.

Garry · 16 October 2025

Agent replied · 16 April 2026

Thank you for your kind words Gary, selling property can be tricky as you found out! So pleased to reach a successful conclusion and for all your patience, hope the new hinge is still working. LOL

5/5

Google

I’ve rented from McClelland Salter when I first got married in 2012 and have used other agents since and I can honestly say that they standout as the best in the business. You and the property are well looked after. I recently purchased the property we were renting with them and they were very helpful throughout the process. Could not speak highly enough of Matthew and the team. Thanks folks!

David · 16 October 2025

Agent replied · 16 April 2026

Thank you for being such good tenant and purchaser. It was a pleasure working with you over the last 13 years.

5/5

Google

I couldnt recommend McClelland Salter enough - particularly Matthew. I was purchasing a house via McClelland Salter - it was a tricky sale and I can say that Matthew and the team went above and beyond to navigate the many challenges and help get it across the line. Matthew was highly responsive throughout the process.

CRAIG · 16 February 2026

Agent replied · 16 April 2026

Was definitely worth hanging in there Craig what fantastic house. We wish you and Jessica many happy years in your fabulous new home.

5/5

Google

Having previously bought my home through McClelland Salter and seeing first hand the work they do from the buyers end, I wanted them to be the ones to sell my home. Angela and Matthew were great throughout the whole process, always responsive and quick to act and follow up when issues arose through the process. Highly recommend!

James · 16 October 2025

Agent replied · 16 April 2026

We really appreciate you selling with us as well as purchasing, hopefully we can do further business in the future. Best wishes

5/5

Google

The experience of selling with McClelland Salter is second too none. Matthew was very professional, efficient and kept in contact continuously during the process. I would highly recommend McClelland Salter if you are selling or purchasing a property.

Paula · 16 March 2026

Agent replied · 16 April 2026

Thank you Paula we do work hard on providing the best service we can many thanks for your review.

5/5

Google

We had such a brilliant and helpful experience from McClelland Salter when we were buying our new home. Angela was brilliant and went above and beyond for us with any queries we had and helped to keep things moving. We would highly recommend them and they were a pleasure to deal with. Tracey McCluskey

Blake · 16 September 2025

Agent replied · 16 April 2026

We are delighted you bought such a beautiful home, Angela is hoping for an invite to your fabolous outdoor kitchen LOL. Best wishes

5/5

Google

I can't recommend McClelland Salter highly enough. After learning the hard way just how important it is to have a professional and trustworthy estate agent, I knew it was time to make a change following a disappointing experience with another agency in Lisburn. From my first conversation with Angela and Julie, I knew I had made the right choice. Julie provided a realistic price range for my home and explained the reasoning behind it, unlike my previous agent, who inflated the price just to win my business. Angela and Julie were honest, transparent, and handled everything with exceptional professionalism, even though I wasn’t always the easiest client to work with. Thanks to Ian’s expertise in showcasing the key features of my home, without being overbearing, my house sold within a month. Rather than just letting people wander through, he took the time to actively highlight the property’s strengths. McClelland Salter also ensured that every potential buyer was either ready to purchase or had their own homes listed, saving me from wasting time on non-serious viewers. In conclusion, I can’t thank the team at McClelland Salter enough. A special thanks to Julie, Angela, Ian, Matthew, and Zoe for all their incredible hard work in selling my house. Thank you! 😊

K · 3 October 2024

Agent replied · 24 December 2024

Thank you for the lovely review John, we really enjoyed working with you and helping to restore you faith in estate agents. Good luck in your new home

5/5

Google

I used this company both for letting a property and then finally selling the same property. I can't rate them enough for both aspects. They kept me informed along the way at every stage of the selling process and both Julie and Angela were amazing. They both knew the market so well locally and wouldn't hesitate in recommending them! I think I was quite a 'needy' customer at times but their patience and commitment in responding to telephone calls was exceptional. Thanks again!

ChrisD · 25 August 2024

Agent replied · 24 October 2024

Delighted we came to a successful conclusion Chris its always been a pleasure working with you. x

5/5

Google

We recently purchased a property for sale through McClelland & Salter and were really happy with the communication and efficiency of the team. Julie went over and above to ensure we were updated throughout the process in a timely manner and was so lovely and approachable! Would highly recommend.

Emma · 16 September 2025

Agent replied · 16 April 2026

Thank you for your comments Emma. We hope you are loving your new home and your new baby is settling well. XX

5/5

Google

I have been dealing with McClelland Salter over the past year or so in relation to rental of a property and then the subsequent sale. I have nothing but praise for their expertise and professionalism in both the rental and sale markets. I mostly dealt with Sarah and then Matthew and both were exceptionally helpful and friendly guiding me through the process seamlessly. Would definitely recommend this Estate Agent 👍🥇

David · 9 November 2024

Agent replied · 24 December 2024

Thank you David, managing a family home is never easy for those involved so we were glad that we could take a little stress out of the situation

5/5

Google

I would highly recommend McClelland Salter Estate Agents. My house went up for sale and went sale agreed almost immediately, however it took a long time to find somewhere else as I kept getting outbid! Julie and the team were amazing …

Alison · 16 September 2025

Agent replied · 8 September 2025

Moving house can be stressful so we are glad we were able to take a little of the pressure off you and help solve some of the issues thrown at us. We are so pleased that you and your son can now enjoy your beautiful new home best wishes

5/5

Google

Highly recommend McClelland Salter. Julie Gibson was fantastic and guided me through the whole process, keeping me informed and updated every step of the way.

Chris · 16 February 2026

Agent replied · 16 April 2026

Delighted you got such a fantastic property good luck xx

5/5

Google

Absolutely thrilled with the outstanding service we received from McClelland Salter throughout our journey as first-time buyers. Out of the 20 houses we viewed, three were managed by McClelland Salter, and their service was leaps and bounds above the rest. Angela was an absolute gem, consistently available and incredibly kind throughout the entire process. Thanks to her and the team, Tierna and I are now happily settled in our new home. We wholeheartedly recommend doing business with McClelland Salter, they truly go above and beyond!

Noah · 28 March 2024

Agent replied · 24 October 2024

You bought a fabulous home Noah and we were delighted to help you and Tiernan throughout the process, we obviously aren't bias but have to agree Angela is an absolute gem!

5/5

Google

Mclleland Salter estate agents helped me sell my late fathers house and can honestly say Julie and the team were fantastic.Great communication and made the whole process as painless as possible, I couldn't recommend them highly enough and wouldn't hesitate to use them again.

Paul · 7 August 2025

Agent replied · 16 April 2026

Thank you for your review Paul and best wishes in your new home too!!

5/5

Google

McClelland Salter sold my late mothers home, Julie and the team couldn't have been more professional and helpful, they were there to always update me as to its progress and when I had any queries. I can't rate them highly enough so if you …

Graeme · 16 July 2025

Agent replied · 8 September 2025

Thank you for such a lovely review Graeme, your mum had a beautiful home and it has sold to a wonderful lady who will no doubt enjoy it as much as your mum did.

5/5

Google

In a stressful time in trying to find the right apartment rental, and being disappointed in the lack of customer service elsewhere, I called McClelland Salter regarding a listing. It had already gone! .... But their agent Sarah Spence remembered our very short conversation and as I applied for another opportunity, she remembered my requirements and let me know that a perfect apartment had become available. I was treated with real and sincere, personal customer service and guided through the entire process of finding my new home. I would highly recommend. Richard Hunston.

Richard · 16 November 2025

Agent replied · 16 April 2026

Thank you Richard, it is really important to us to provide the best service we can. so pleased we could help you through the process, hope you are enjoying the apartment.

5/5

Google

I became a landlord approximately 18 years ago when I had to let 2 family properties. I went to McClelland Salter and have continued to use them for the management of the houses. I recently sold the 2nd property. Matthew and the team all over the years have been a tower of strength, helping me with all aspects of being a landlord and of selling the property. I would definitely recommend the team for lettings and sales and want to thank them for all their help. Glynis Jess

Glynis · 29 November 2023

Agent replied · 24 October 2024

We have always enjoyed working with you, please keep in touch.

5/5

Google

Staff at McClelland Salter have been extremely helpful with selling my house. A prompt and efficient service from start to finish. Many thanks to Matthew and staff for making a difficult time stress free. I would highly recommend them.

Sydney · 9 August 2025

Agent replied · 8 September 2025

Thank you for asking us to sell for you Sydney the pleasure was all ours.

5/5

Google

After the death of my father, the family was left with a house to sell. Not being from the area I spoke with a number of people with regards their experiences of local estate agents. The majority of people recommended McClelland Salter. With my hand on heart I can truthfully say we made the correct choice by selecting Matthew and team. Their knowledge, professionalism and dedication was outstanding. At all times from first walk through right up to exchange of keys, both him and his team kept the family updated every step and were very helpful with any questions or enquiries we had. I would recommend to anyone in the area to contact Matthew and his team at McClelland and Salters. Thank you for all your help and support during what was a difficult time. Thanks Thomas Anderson

Ivan · 25 October 2023

Agent replied · 24 October 2024

Thank you for selling with us Ivan, sorry it was under such difficult times. Best wishes.

5/5

Google

All the staff were excellent but in particular Julie and Angela were brilliant. They coordinated both my sale and purchase and they made the whole process run smoothly. Phone calls and emails were responded to immediately and all my …

Tracey · 16 July 2025

Agent replied · 8 September 2025

We really enjoyed working with you Tracey and wish you every happiness in your new home.

5/5

Google

Highly recommend McClelland Salter. Matthew and Angela were brilliant throughout and communicated with us at every step of the process when selling our house.

Pauline · 16 December 2025

Agent replied · 16 April 2026

Thank you for selling with us Pauline and for your very kind review.

5/5

Google

McClelland Salter were great to deal with, in particular Julie Gibson who was amazing. From the first moment she inspired confidence and enthusiasm in selling our property in Woodland Avenue which has been on the market for almost 2 yrs. Julie had it sale agreed weeks. She was in constant contact with us giving us updates and feedback. She is an expert as she's from the area. Highly recommended for anyone in the greater Lisburn area looking a personal professional service. 5 Stars for Julie!

Michael · 17 March 2025

5/5

Google

Absolute pleasure from start to finish, Julie was so helpful from our viewing to all of the follow ups after and making sure everything went smoothly, and Sarah has been so amazing at telling us what we need to do for our rental property, we have never felt so looked after by anyone, cannot recommend McClelland Salter enough, literally have the home of our dreams.

Tom · 26 June 2024

Agent replied · 24 October 2024

Delighted we were able to help you through the process. X

5/5

Google

Absolutely fabulous! Julie, Angela, Ian and the rest of the team have been amazing. It has been nice to have an estate agent that cares about you as a person, instead of a component in a sale. I am thrilled to be moving into our first home but when (if) I move again they’ll be the first people I ring! Highly recommend.

Zoë · 16 February 2026

Agent replied · 16 April 2026

Thank you for your review Zoe. Good luck in your gorgeous new home. xx

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read McClelland Salter's Google reviews

Questions about McClelland Salter

How many reviews does McClelland Salter have?

McClelland Salter's Lisburn office has 262 reviews across two platforms: 252 on Google, 10 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is McClelland Salter's rating?

McClelland Salter is rated 4.9 out of 5 across all 262 reviews, and 4.9 out of 5 on Google from 252 reviews, checked 9 October 2026.

Has McClelland Salter won any awards?

Yes. In The Trusted Agent 2026 awards: McClelland Salter, Lisburn won Trusted Agent.

Where is McClelland Salter's Lisburn office?

McClelland Salter, 12 Bachelors Walk, Lisburn BT28 1XJ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.