Trusted Agent profile Β· Lisburn

Henry Graham Estate Agents Lisburn reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

136 reviews across 2 platforms

58-60 Bachelors Walk, Lisburn, BT28 1XN

Henry Graham Estate Agents's office in Lisburn, at 58-60 Bachelors Walk, is rated 4.7 out of 5 across 136 reviews on two platforms, including 131 Google reviews rated 4.7.

Google logo

4.7 / 5

131

Reviews on Google

This office

Facebook logo

5.0 / 5

5

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lisburn office, from every platform, shown as written. First names only.

5/5

Google

Very pleased to recommend Henry Graham. Our sale was handled by the Lisburn Office and from the very outset when we met Simon who impressed us with his professional friendly approach and local knowledge based valuation, excellent sales particulars of our property and early agreed sale with regular contact and updates from Gail, Jody and the team in the office. Also received a follow up call from Henry asking how the move went and thanking us for instructing them. We appreciate all your assistance during the sale through to completion. Thank You.

Debi Β· 24 October 2020

Agent replied Β· 23 October 2024

Hi Peter and Debbie, Thank you so much for your excellent review and kind comments, we were delighted to handle the sale of your property and you were pleased with the service we provided. Best wishes for your onward move.

5/5

Google

I just wanted to thank Henry Graham and in particular Danielle for selling out house and helping us purchase our new home. Danielle handled the sale of our house and she was an absolute star from start to finish, I really can't thank her enough for all her help .. highly recommend πŸ‘Œ …

Annalee Β· 11 October 2023

Agent replied Β· 23 October 2024

Hi Annalee, many thanks for your fantastic 5 star review and kind comments. We were delighted to handle the sale of your property and very pleased that your purchase went ahead as planned. Best wishes and good luck in your new home.

5/5

Google

We sold our house with Henry Graham Estate Agents in March - we received a full asking price offer within 48hours. Henry Graham & Danielle were both excellent throughout the process of selling our house - we would highly recommend them!

Hannah Β· 28 June 2024

Agent replied Β· 23 October 2024

Hi Hannah, Many thanks for your excellent 5 star review and kind comments, we were delighted to handle the sale and that all went well for you. good luck and best wishes in your new home

5/5

Google

I cannot recommend Henry Graham Estate agents enough. Following having a difficult encounter with another estate agent I contacted Henry. Henry listened completely to my concerns and offered advice. Initial advice was to give more time with other agent and make them aware I was in contact with other agents and then recontact. This I thought shown great integrity and not your usual "cut throat" approach what can been seen within this industry to try to get clients. Upon meeting Henry he communicated very well spoke about what features should be highlighted on the sale of my house. Throughout the whole process I had regular communication via email and phone with staff in the office, especially Gail. I was kept informed throughout. I really can not recommend Henry Graham Estate agents enough. My only regret is not using them first! Thank you for everything Kerri-Marie

Kerri-Marie Β· 25 October 2019

Agent replied Β· 23 October 2024

Thank you so much for for your excellent review and kind comments. We were delighted to sell your house and wish you every happiness and good luck in your new home.

5/5

Google

Great friendly service from all the staff from the valuation right through. Highly recommend to anyone selling or buying.

Nat Β· 11 June 2026

Agent replied Β· 11 October 2026

Hi Natalie, many thanks for your excellent review and kind comments, many thanks for trusting us with the sale of your property, we were delighted to be of service.

5/5

Google

I was more than happy with the advice and service from the team at Henry Graham's. I would highly recommend them to anyone in the area.

Emma Β· 2 April 2026

Agent replied Β· 16 April 2026

Hi Emma, many thanks for your excellent review and kind comments, we were delighted to handle the sale for you and glad all went well.

5/5

Google

Professional team always kept me informed of the progress of the sale plus I also purchased my new property through Henry Graham the added bonus of there work they chased up solicitors and kept the sale and purchase on track I would like to thank the team and especially Gail I would highly recommend Henry Graham for your house sale m BallardPositiveProfessionalism

Mark Β· 24 October 2021

Agent replied Β· 23 October 2024

Hi Mark. Many thanks for your excellent review and kind comments. We were delighted to handle your sale and onward purchase. Best wishes and good luck in your new home.

5/5

Facebook

From start to finish it was a great experience with Henry Grahams’ estate agency. Can recommend them πŸ’― percent. Great people very good at what they do, helpful and friendly. Rebecca kept on top of everything throughout my sale. The best company I have dealt with and I’ve sold and bought a fair few houses.

Heather Β· 28 July 2022

Agent replied Β· 25 July 2025

Hi Heather. Many thanks for your fantastic review and kind comments. We were delighted to handle the sale of your beautiful home. We wish you all the best for the future and good luck with your onward move.

5/5

Google

Superb from start to finish. Hassle free and very professional. Kept well up to date with proceedings. Special mention to Jodie who dealt with us she was absolute brilliant

David Β· 16 April 2024

Agent replied Β· 23 October 2024

Hi David, many thanks for your 5 star review and kind comments. We were delighted to handle the sale of your property and all went well. Good luck and best wishes in your new home.

5/5

Google

Recently sold my house with Henry Graham and the service was faultless. Megan was a pleasure to deal with, her personable approach put me at ease throughout with her knowledge and friendly attitude. I would highly recommend Henry Graham to anyone selling everyone was fantastic and the marketing was top notch. Thanks to allπŸ‘PositiveResponsiveness, Quality, Professionalism

Julie Β· 24 October 2021

Agent replied Β· 23 October 2024

Hi Julie. Many thanks for your excellent 5 star review and kind comments. Best wishes for the future

5/5

Google

I dealt with Megan during the sale of my property and found her and the whole team extremely professional, responsive to emails and calls and really friendly. Nothing was ever a hassle and the sales of my property was completed. Many thanks for all of the help and I would highly recommend to anyone.PositiveProfessionalism

MATTHEW Β· 24 October 2021

Agent replied Β· 23 October 2024

Hi Matthew, many thanks for your excellent review and kind comments, we were delighted to handle the sale and hope all goes well with your onward move. Best wishes and good luck.

5/5

Google

Professional, friendly and all round great service. The team at Henry Graham were a pleasure to deal with. A special thanks to Jodie who kept me informed every step of the way. Highly recommend.

Catherine Β· 11 October 2023

Agent replied Β· 23 October 2024

Hi Catherine, Many thanks for your excellent google review and kind comments. We were delighted to handle the sale for you and glad everything went well. Good luck and best wishes in your new home.

5/5

Google

Henry Graham Estate Agents handled the sale of our property in Maghaberry in a truly professional manner from the initial valuation right through every step of the process to the closure of the sale. Simon conducted the site visit, his valuation was spot-on and he produced an excellent brochure in printed copy and online. The Lisburn office team were fantastic, very helpful and kept us fully informed every step of the way, whilst conducting the accompanied house viewings. Thank you (again) to Danielle, Jodie, Rachael and Megan for all your help and first class advice. I have absolutely no hesitation in recommending Henry Graham Estate Agents to any prospective seller.

Stephen Β· 11 October 2023

Agent replied Β· 23 October 2024

Hi Stephen, many thanks for your excellent 5 star review and kind comments, very much appreciated by us all. Thanks you for trusting us with the sale and best wishes and good luck in your new home

5/5

Google

From Start to Finish, Henry Graham's Estate Agency professional services was suburb. I can 100% recommend them. They provided clear & concise information every step of the way which all helped with a very smooth transaction. Danielle our contact was an absolute delight to work with and is a credit to the company. Thank you to all the team!

Lynsey Β· 11 October 2024

Agent replied Β· 23 October 2024

Hi Lynsey, many thanks for your excellent 5 star review and kind comments. We were delighted to handle the sale for you and hope all goes well in your new home.

2/5

Google

It would be difficult for me to recommend Henry Graham estate agents. When things are going well they're professional and excellent. If a problem arises... I found them to change significantly which was disappointing.

Bob Β· 18 August 2025

Agent replied Β· 16 April 2026

Hi Bob, we are disappointed to read your review comments and as with all our reviews, we would like to respond, however, we are unable to find any record of you or your transaction. If you do have a genuine issue or complaint regarding any of our services please contact us directly so that we can have opportunity to resolve any issue you may have rather than making unfounded and unfair comments on Google

5/5

Google

Excellent work from start to finish, always on the end of the phone. May I add Jodie went over and beyond to keep everything moving!! Will definitely return again.

Martin Β· 11 October 2023

Agent replied Β· 23 October 2024

Hi Martin, many thanks for your excellent 5 star review and kind comments, we were delighted to handle the sale for you and look forward to being of assistance in the future.

5/5

Google

Thoroughly professional service from all at Henry Graham Estate Agents, who we dealt with for a simultaneous house purchase and sale transaction - would definitely recommend.

Gareth Β· 16 October 2025

Agent replied Β· 16 April 2026

Hi Gareth, many thanks for your excellent 5 star review and kind comments. We were delighted to handle your sale and purchase and wish you every happiness in your new home.

1/5

Google

Shared my personal information with other agencies in a clear breach of GDPR. I be would avoid this agency.

Robert Β· 16 December 2025

Agent replied Β· 16 April 2026

Dear Robert I have checked our records and we do not hold any details for you so it would be impossible for us to share your information with anyone. Either way, as members of ICO, we are very well aware of our obligations regarding the holding of client information and GDPR regulations, so I can assure you and anyone else that we will not share any client information with any other person or company. Needless to say, if you still have an issue, do please contact us with more information so that we can investigate respond accordingly and in a fair environment.

5/5

Google

Megan and the team where amazing! We were first time buyers with not a clue where to start and they were very helpful and supportive in any which way they could! Couldn’t recommend Henry Graham estate agents enough! Thank yous all for everything!PositiveResponsiveness, Professionalism

Lisa Β· 24 October 2021

Agent replied Β· 23 October 2024

Hi Lisa, thank you so much for your excellent review and kind comments. We wish you every happiness and good luck in your first home.

5/5

Google

We’re do I even start! From the very start, the staff at Henry Graham have been amazing. Simon came out to value our house and he was brilliant. I had been dealing with Jodie in the Lisburn office were do I even start! She is honestly brilliant I can not recommend Henry Graham enough. She really took the pressure of selling our house. Five stars wouldn’t even be enough! Thanks guys :)

Sian Β· 11 October 2023

Agent replied Β· 23 October 2024

Hi Sian Many thanks for your excellent google review and kind comments. We were delighted to handle the sale for you and hope all goes well with your onward move. Best wishes and good luck in your new home.

5/5

Google

Could not recommend this Estate Agency enough, helped us to sell the house with no stress or complications. Megan was very easy talk to and helpful, nothing’s too much hassle. Definitely one of the top Agencies around πŸ‘Œ Thanks AgainPositiveResponsiveness, Quality, Professionalism, Value

Svajunas Β· 24 October 2021

Agent replied Β· 23 October 2024

Hi Svajumas. Many thanks for leaving us an excellent 5 star review and kind comments about Megan. It’s very much appreciated. We were delighted to handle your sale and wish you every happiness and good luck in your new home.

5/5

Google

We recently sold our home with Henry Graham. We were delighted with the valuation from Simon. Viewings were easily coordinated at convenient times and queries were answered quickly. Megan kept the sale on track and was amazing throught the process.

Patricia Β· 24 October 2021

Agent replied Β· 23 October 2024

Hi Patricia. Many thanks for your 5 star review and kind comments. We were delighted to handle the sale for you and wish you all the best in your new home.

5/5

Google

Henry Graham Estate Agents handled the sale of my rental property. The service was absolutely top quality both from the team of estate agents but also from Henry himself who handled the evaluation personally. Once we had decided to sell, HG had a high quality brochure produced and the property on the market in record time. Throughout the whole process they kept in constant communication including sending email updates each time a viewing was booked or an offer received. Henry also provided good advice about changes to be made to the property to maximize the resell value. The property sold at a higher price that what we expected and in record time. I would certainly use Henry Graham again and would recommend them to anyone.

Graeme Β· 24 October 2022

Agent replied Β· 23 October 2024

Hi Graeme many thanks for your excellent 5 star review and kind comments. We were delighted to handle the sale for you. Best wishes.

1/5

Google

Agreed on Saturday to a house which id been after for quite a while, finally my offer was accepted me and my little kids were delighted, short lived tho as less than 2 hours later I got a call back to say sorry you can't have it now as a last min offer came in after we agreed it to you.... we were devastated to say the least, found it weird that on a sat afternoon at 2pm when they closed at 12'30pm that they rang me with this news! I understand we all need as much as possible but that was pretty low, and it wasn't even the lady that accepted my offer let me no it was her husband, would I trust these agents? No....... certainly they were in no way communicating with each other as this should never have happened! In 2 hours we had our dream home only be be told sorry you actually cant have it, all just didn't feel right and was a very distressing time time for my little family! Cheers guys.....

Jennylee Β· 11 October 2022

Agent replied Β· 23 October 2024

Dear Jenny Lee Tollerton You are correct in saying that we close at 12.30 on a Saturday however, given the circumstances, I decided it would be better to deal with it at the time rather than prolonging the situation until we re-opened on Monday morning. I gave you a full and honest account of all the events leading up to the other offer being made and whilst I agree no one wants to lose out or be let down, we do have a legal obligation to report to our seller client, all offers that are made until contracts are exchanged and I explained this to you at the time. Furthermore, we did not agree the sale to the other party without giving you ample opportunity to make a counter offer, as is best practice in these situations. I do apologise that on this occasion you have been unsuccessful and I do hope you can secure another suitable property soon.

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