1/5
TrustpilotAbsolute shambles of a company.
Even their complaints department can't investigate the right complaint. Need I say more? Stay clear of absolutely every department!
Trusted Agent profile · Lincoln
William H Brown Lincoln reviews
★★★★★
1,543 reviews across 2 platforms
35-36 Silver Street, Lincoln, LN2 1EW, LN2 1EW
William H Brown's office in Lincoln, at 35-36 Silver Street, is rated 2.6 out of 5 across 1,543 reviews on two platforms, including 345 Google reviews rated 4.2.
Reviews
Every review we hold for the Lincoln office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotWorst company I have ever had to deal…
Worst company I have ever had to deal with. Never again. If I could I would give 0 stars.
1/5
TrustpilotNot sure how is how is this possible
Not sure how is how is this possible. Them listing properties with some offers already.
2/5
TrustpilotVery slow to respond to requests to…
Very slow to respond to requests to have changes to the tenancy agreement and not interested at all in tenants interests
5/5
TrustpilotThank you luke at the nottingham branch…
Thank you luke at the nottingham branch for helping me and my mum get the house we wanted!! Really appreciated 😁
1/5
TrustpilotVerd bad service
1/5
TrustpilotAbsolute clowns of a company
Absolute clowns of a company! Stay well clear ! Strike all the way
1/5
TrustpilotWilliam H Brown estate agents Rainham branch
Avoid this estate agent at all costs.. totally unprofessional from start to finish.. I rest my case!!!
2/5
TrustpilotTried looking up a property on their…
Tried looking up a property on their site and it doesn't even recognise the name of the town! I.wont bother.
5/5
TrustpilotExcellent service
Excellent service, first class
1/5
TrustpilotHorrible horrible service
Horrible horrible service! Do not recommend.
5/5
GooglePete the mortgage broker is a good guy and really helpful all the estate agent staff were impeccably hospitable
1/5
TrustpilotWorst estate agents ever
Worst estate agents ever. All they care about is sales; not their customers. Slowest estate agent in the chain.
1/5
TrustpilotUtterly dreadful
Utterly dreadful. Suppose to be moving a tenant in today but William H Brown has failed to get the paperwork sorted out
1/5
TrustpilotDo not use at all
Do not use at all - they are useless !
5/5
GoogleHelpfull and polite.
5/5
TrustpilotI find the staff and service they…
I find the staff and service they provide wonderful. Titans goes over and above to help you.
1/5
TrustpilotFailed to turn up for valuation…
Failed to turn up for valuation appointment, waste of time and energy
1/5
TrustpilotAwful communication
Awful communication. Have to chase for any news. Just an awful organisation. Had to deal with Mildenhall branch, Gwen.
5/5
GoogleRating only, no written review.
Agent replied · 22 November 2025
We’re so happy to hear you had a fantastic experience. Thank you for letting us know! If you have any comments to make these are valuable in helping us ensure all customers have the best possible experience!
1/5
TrustpilotSwaffham branch
Swaffham branch. No feedback. Unprofessional. Unhelpful. No thankyou or contact on completion. Disappointing. Buyer beware.
5/5
TrustpilotSuccessful purchase
All good although communication could have been more effective at times.
1/5
TrustpilotDidn’t pay our money back totally…
Didn’t pay our money back totally unsatisfied
1/5
TrustpilotSara Nelson hate foreign
The person from company Sara Nelson Treat foreign tenants as animalsShe hate foreignEvery time she lie.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about William H Brown Lincoln
How many reviews does William H Brown Lincoln have?
William H Brown's Lincoln office has 1,543 reviews across two platforms: 345 on Google, 1,198 on Trustpilot (across the whole business).
What is William H Brown Lincoln's rating?
William H Brown Lincoln is rated 2.6 out of 5 across all 1,543 reviews, and 4.2 out of 5 on Google from 345 reviews.
Where is William H Brown's Lincoln office?
William H Brown Lincoln, 35-36 Silver Street, Lincoln, LN2 1EW, LN2 1EW.
