PYGOTT and CRONE COMMERCIAL Lincoln reviews

★★★★★ 1/5

Google

Possibly the worst experience you could have! Had my mortgage withdrawn as P&C thought they were selling me a Freehold and the house was actually Leasehold! To add insult to injury, there was no way I could have got a mortgage on the property unless the lease was extended... by me! This farce went on for 9 months before I lost my patience. To credit them, they did refund me for the Searches and various fees I had paid but to put it in perspective, I bought with Purple Bricks and did a full renovation in the same amount of time as P&C took to mess me about on an almost unsaleable house. Not good.

Amy · 19 June 2019

★★★★★ 5/5

Trustpilot

Absolutely fantastic service…

Absolutely fantastic service throughout. All staff have been amazing and are so friendly and helpful. Our sale/purchase was completed very swiftly, thanks to these guys. If we ever move again, we would definitely use Pygott and Crone again. Very highly recommend.

Sarah · 6 June 2024

★★★★★ 1/5

Trustpilot

the worst real estate company in all of…

the worst real estate company in all of england, I had the viewing in Cotgrave-Nottingham for 12:30am on 05/01/2022 but not address for the property, no text message or email literally nothing at all, I spoke twice with them and they promised to send all the details in 20 minutes, but nothing again! If you are invited in property’s like me, please avoid this company if there is any possibility!

Persiyan · 5 January 2022

★★★★★ 1/5

Trustpilot

Unprofessional and Uncommunicative Service

We recently tried to buy a house listed with P&C. The agents were highly unprofessional, and, frankly, edged us out of a possible sale because we were not cooperative (we refused to apply for a mortgage with them because we already had a DIP from a lender). We made an offer and then waited without updates for 5 days. When we enquired as to why we'd had no updates, they told us they had tried to contact us the day prior to see but couldn't get a hold of us, and then that the vendor didn't want to wait. We didn't have messages on either mobile or landline, so there's no evidence that they tried to reach us. Nor did they email us (which they had done previously when unable to reach us by phone). Frankly, we think they purposely failed to update us in order to push us out in favour of another buyer because we didn't want to apply for a mortgage with them.

Eenerdraw · 15 March 2019

★★★★★ 1/5

Trustpilot

Unprofessional

Awful experience selling my property through Pygott & Crone. Very lengthy process and the soliciting firm they recommended (Stonebow Law) were absolutely abysmal.My property was empty with no chain, direct to a first time buyer. Whole process took over 25 weeks from sale. In retrospect earlier in the year I purchased a property with a chain in less than 3 weeks with another provider.Avoid Pygott & Crone, you can do better.

Mark · 19 October 2021

★★★★★ 1/5

Trustpilot

Parasites!!

Parasites!!This company sent me an unsolicited letter......this is deemed as a service provided by the company as per Trustpilot guidelines.You can show that you used the services - you haven't bought or ordered anything, but you can otherwise document your use of the business or company's services. This might be by showing correspondence with the company or documenting some other interaction.This company search the property portals looking at properties that come to the market with another agent.They then try to find out the vendor's address. They then send unsolicited post to sell all their other add ons like, relocation services, mortgages, conveyancing, land and new homes. This is where they make a fortune.They finish the letter by stating, ' To opt out of any further communications from us please write or email usThis clearly breaks the new GDPR code on privacy protection. This estate agent will do everything possible to gain business so be warned.I hope that the High street estate agents disappear sooner rather than later. Rip Off businesses who charge a fortune for marketing a property.Update: They have now reported me as I have never used their services. You could not make it up. Unprofessional parasite of a company. Avoid at all cost......

Gary · 10 August 2018

★★★★★ 1/5

Trustpilot

Another bad review but they don’t care, avoid!

One star company, I dealt with the Grantham branch and can only comment on them.The ladies that work there are ok, the male team is shockingly bad. No communication, no care. Prepared to sit back and demand the 1% commission and not do a thing for it.Don’t expect phone calls, don’t expect any help from this lot, go elsewhere!

Man · 17 February 2023

★★★★★ 1/5

Trustpilot

Horrendous valuation service

I recently had a property valuation carried out by this company for mortgage purposes - it came back £000's below two other agents! Frustratingly, the lender would only work from this companies survey and thanks to this, my mortgage application has now been refused. In the past I've alway found agents are within 5% of each other when carrying out a valuation; don't know what on earth was going on with Pygott & Crone's valuer, but their incorrect valuation has sabotaged my application and cost me time, money and stress.

Melanie · 29 August 2017

★★★★★ 5/5

Trustpilot

Very pleased with the service

Very pleased with the service and kept me up to date!..they bent over backwards to make it work for me!..Would recommend

Sean · 5 March 2025

★★★★★ 1/5

Trustpilot

Very poor performance

Very poor performance! Can't recommend them. They had my property on the market for a year and consistently sent the wrong people to view it. They found a 'buyer' but didn't investigate their claim that they were cash buyers which proved false and the withdrew their offer just before exchange of contracts. This company gives estate agents a bad name!

David · 26 November 2022

★★★★★ 5/5

Trustpilot

We cannot thank them enough.

We had Thomas Osborne all through our property purchase. We cannot thank him enough for all the help and support he gave us to get this purchase over the line in what has been a long road.

Linda · 1 May 2024

★★★★★ 1/5

Google

We found our entire purchase process with Pygott and Crone incredibly frustrating and stressful. Communication was painful and more of a hindrance than helpful. Our purchase agent was, for the most part, rude and condescending. We will never again buy with, sell through or recommend Pygott and Crone, Lincoln.NegativeProfessionalism

Alex · 18 June 2023

★★★★★ 1/5

Trustpilot

R Soles

R Soles. Avoid. They will degrade you, insult you. They will lie to you cheat you, take your money before all legal docs are signed. They will strongly deny this as they are above all us minions.Young kids, unprofessional, not a clue.Probably the worst company I have come across in all my years.Should be closed down

Cliff · 28 September 2022

★★★★★ 1/5

Trustpilot

Wrote to who I believe was their CEO a…

Wrote to who I believe was their CEO a T Downing concerning an issue about disability discrimination.I received no acknowledgement from him at all, nor did he reply to my concerns about a blatant discrimination act. To me if they will not take this seriously, what else will they ignore - racial discrimination, gender discrimination. On that basis people should not use this company

Stephen · 10 May 2021

★★★★★ 1/5

Trustpilot

Shocking

Shocking. Was going to let the poor communication go because property completed and I no longer needed to deal with them.I am missing keys so I have contacted… apparently I have lost them! No responsibility taken for anything!

Joel · 16 November 2023

★★★★★ 1/5

Trustpilot

Disappointed and poor service

Disappointed and poor service. Property wasn’t pushed, no feedback given from viewings, sometimes weren’t even informed or viewings. When I collected the keys to go with a new agent they gave me the wrong keys!

Shane · 18 January 2024

★★★★★ 5/5

Trustpilot

Very good service

Very good service, always kept me in the picture regarding process. Coral who dealt with my sale/purchase kept me well informed and couldn't have been more helpful.

Stuart · 17 May 2024

★★★★★ 5/5

Google

Excellent service from beginning to end. Good communication and very professional. All members of staff most helpful. Cannot fault them and would thoroughly recommend their services for selling a property…

Judith · 19 March 2024

★★★★★ 1/5

Trustpilot

Do not engage with this company

Do not engage with this company, there is a £300.00 fee whether they sell or not, and as they take on everything they can, this is how their money is made!!

Harvey · 22 December 2023

★★★★★ 1/5

Google

There have been a number of examples of lack of communication with the Lincoln branch. This is the only estate agent that doesn't communicate with the buyer or with their internal staff professionally. If you are selling a property I would urge you not to go with Pygott and Crone - Lincoln.NegativeResponsiveness, Professionalism

Melanie · 24 October 2021

★★★★★ 1/5

Trustpilot

This company cannot get enough of…

This company cannot get enough of marketing unsolicited mail.....After receiving email confirmation from director Paul Wood, that I would not receive any more marketing by post, I have since received two more items.PLEASE READ THE NEGATIVE FEEDBACK ON THIS SITE TO SEE WHAT THEY ARE REALLY LIKE. Appalling company who will do anything to make money, and I mean anything.....

Gary · 19 July 2019

★★★★★ 5/5

Trustpilot

Very friendly team, they kept us well informed at each stage

I have been very pleased with the care and attention Pygott and Crone showed us during the process of our purchase. they kept us well informed and nothing was too much trouble for them. A very friendly team

Jennifer · 10 May 2023

★★★★★ 5/5

Google

Excellent and professional service from start to finish. We went under offer very quick (twice, due to one buyer pulling out) and the whole process was smooth and very well organised. I think we achieved a very fair price for both us and the buyers, Highly recommend Pygott & Crone.PositiveResponsiveness, Quality, Professionalism, Value

Robert · 18 June 2021

★★★★★ 5/5

Google

I can highly recommend JamieThorpe. He was always on hand to answer our queries and questions however trivial and always kept us up to date on every part of the lease. We felt Jamie worked really hard for us and helped the process to run smoothly. Thank youPositiveResponsiveness, Quality, Professionalism, Value

Krisztina · 24 October 2021