5/5
GoogleVery helpful Agents . Excellent service All good no dramas . Job done
Trusted Agent profile · Lincoln
Pygott & Crone Lincoln reviews
★★★★★
267 reviews across 3 platforms
36 A Silver Street, Lincoln, LN2 1EW, LN2 1EW
Pygott & Crone's office in Lincoln, at 36 A Silver Street, is rated 3.7 out of 5 across 267 reviews on three platforms, including 168 Google reviews rated 4.2.
Reviews
Every review we hold for the Lincoln office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent service from this local Agent throughout whilst selling a property, nothing too much trouble and proactive with communications, well done all involved.
Agent replied · 23 November 2024
Thank you for your review, it's good to hear that we were proactive in keeping you updated throughout the process.
5/5
GoogleI had been impressed from the beginning to the end. Your services are top notch. Your promptness to all request. Charlotte and Alisha helped alot. …
5/5
GoogleHuge thanks to Steve and Francesca at Pygott & Crone for helping us get our dream house. As the buyer yhey worked tirelessly for us to get the deal done quickly and efficiently, and helped deal with solicitors and the chain. I would highly recommend them for there work, professionalism, dedication and attitude.
1/5
TrustpilotHorrific experience Pygott andCrone and…
Horrific experience Pygott andCrone and KMRE. Do not buy any properties from them including Hindle House Nottingham. Very lengthy process, service provided was absolutely abysmal prioritising the seller.They give empty promises, ignored any issues but quick to grab money from you. They also hire a bunch of people to give themselves positive feedbackKMRE build terrible apartments with cheapest quality material but exorbitant price. 2 bedroom apartment for 250k?? What a scandalous developer bet they make 100k profit. Things go haywire numerous problems but they never reply
1/5
TrustpilotTerrible,worst company
It is with great regret that I must express my disappointment with the team at Pygott and crone and KMRE. From the moment of our first encounter, there was a lack of interest in responding to emails or addressing issues that arose. The cost of the 2 bedroom apartments outside London, which were priced at a staggering 250k, suggested that this organisation may prioritise profit and the developer over customer satisfaction.The customer service provided by this organisation was absolutely atrocious. Even when speaking with the manager about the numerous issues encountered, it seemed as though there was a complete lack of interest in resolving the situation. Zero communication, absolutely bunch of liars. It is simply unacceptable to treat customers in this manner, especially when such a significant investment is involved.The quality of the apartments is nothing short of terrible, with poor heat and noise insulation. It appears that there is no intention to rectify these issues, which is deeply concerning. It is disheartening to realise, in hindsight, that I should have researched the reviews of others before committing to such an unscrupulous bunch.I implore the organisation to reevaluate its priorities and invest in providing exceptional customer service. It is not only ethical but also essential for the long-term success of the organisation
4/5
GooglePygott and Crone team in Lincoln have been helpful in finding our new home and offering help and support as needed - especially when you do not know the area. We would also like to say the communication has been great and enabled us to complete quickly. Would recommend.
5/5
Googlealisha and her team were very professional and offered a personal touch. i felt i was well informed. thank you
Agent replied · 23 November 2024
Thank you for your review, we are pleased to hear that we were able to meet your expectations
5/5
GoogleWe used Pygott to sell our property. First class service. Kept well informed of progress throughout from all staff. Special mention to Noni who went above and beyond the call of duty. Thank you!
5/5
Googlevery proficient, escorted all viewings with each viewing advised prior to visit. All staff extremely friendly and helpful
Agent replied · 23 November 2024
Thanks for your review, we have three dedicated members of staff who conduct viewings and we have passed your kind comments on to them
5/5
GoogleFantastic . went the extra mile all ways on the end of the phone when needed and very professional
1/5
TrustpilotWorse house selling company ever
Worse house selling company ever. Had mothers property for sale with them over 5 months now and not ONE single viewing. Quite clearly absolutely no marketing of this property. Just stuck on internet doing zero. Definitely use someone else but these frauds.
5/5
GoogleExcellent service, help and advice from Ed. Made the sale of our property very easy and straightforward. All the team have been friendly and helpful from marketing the property to in house mortgage advice. Would recommend
1/5
GoogleShocking. Was going to let the poor communication go because property completed and I no longer needed to deal with them. I am missing keys so I have contacted… apparently I have lost them! No responsibility taken for anything! Should this review get a response I expect it will contain further justification for their poor customer service and accusations of inaccuracies rather than solutions.
1/5
YellShocking
Shocking. Was going to let the poor communication go because property completed and I no longer needed to deal with them. I am missing keys so I have contacted… apparently I have lost them! No responsibility taken for anything! Should this review get a response I expect it will contain further justification for their poor customer service and accusations of inaccuracies rather than solutions
5/5
GoogleThanks to Ed and Charlotte in Pygott Lincoln office for exceptional customer service and support in my purchase of one of their houses
5/5
TrustpilotNoni Hammond is fantastic and we…
Noni Hammond is fantastic and we couldn’t have sold our property without her help and guidance, a true asset to the company
1/5
TrustpilotDO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY BUYER or SELLER. Horrendous experience from start to finish, i used the Nottingham branch. I am a first-time buyer and the whole experience has put me off altogether. i went to view a property in which I decided to put in an offer- this offer was the asking price. 4 days had passed, and after numerous amounts of phone calls I still wasn't clear as to whether the offer had been accepted or not, all i was told is the venders are very happy with the offer but need further details. At this point i had emailed numerous amounts of documents all proving i had the deposit, how the mortgage was being funded, evidence i was able to get the mortgage. Yet they continued to push for more documents bearing in mind the offer hadn’t even been accepted at this point. I would not be surprised if this company hadn't even made the owners aware of my offer in hope they were going to receive a higher one as it was all very odd. I was pushed into having what they described as ‘Free financial advice’ phone call. I agreed and she called me. She was extremely rude to me and very pushy when I told her numerous amounts of times I had already sorted out the mortgage side of things. She then went on to demand I sent over the evidence after I had told her 5 times I had a meeting later that afternoon with the bank manager so couldn’t in fact do anything until then. After a few days of waiting the guy i was dealing with assured me he would be in touch Friday, to let me know whether the offer had been accepted. It turns out he was on Annual leave so i had a call from the 'branch manager’ I am a 23 year old woman and I can honestly say I have never been spoken the way he spoke to me, he was very belittling and patronizing. I am absolutely disgusted with the way I was treated and I certainly will not be using this company again
5/5
TrustpilotExcellent service throughout
Excellent service throughout. We have found Pygott and Crone extremely good at marketing, advertising and communicating with ourselves. Pre sale all the way through to completion has been seemless. Particular thanks go to Fiona Hodgkiss for her expediency, clarity adn friendliness throguhout and Aiden Turner for his advice and photo skills whilst putting the brochure together.
5/5
GoogleVery good, staff were very polite and helpful from the start till the end.
Agent replied · 23 November 2024
We're glad to hear that our Lincoln team provided a very good service, thank you for taking the time to leave us a review
5/5
GoogleExcellent service, responsive and kept us well informed. Made the buying process for first timers easy to understand and painless.
1/5
TrustpilotBy far the worst experience I have had with any estate agent!
Inefficient and incompetent! These agents do not care about the customer they undervalued the property this was evident upon survey being completed. Failed to carry out the most basic checks causing the first sale to fall through literally at the completion stage! After 8 months they were still unable to facilitate a sale on the property despite being told its immaculate and marketing it as a featured property.Then having decided to withdraw the property from the market because of the awful service they provided I was told they will land me a £300 withdrawal fee.Greedy and disgusting I am surprised they are still in business!Shame I can’t give zero stars 1 seems too generous.
5/5
TrustpilotGreat service
Great service, everything was very good and professional.Demi was very helpful ,thank you very much!
1/5
TrustpilotAs a buyer who has bought a house with…
As a buyer who has bought a house with them, Im only giving 1 star. Here are some of the reasons why:1. So greedy, they sometime dont even tell the seller when you've given a counter offer, but kept pushing you to give better offers.2. They would give you stupid reasons to push you accepting ridiculous prices, remember to do a lot of viewings with the others before dealing with them.3. They would help the seller to promise a lot of things, but they wont make sure that the seller actually fulfill any of them. When the seller failed to fulfill any of the promises, or even failed to fulfill the contract (leaving rubbish and mess and unwanted furniture behind, missing paperwork, promised work not done, etc.) Pygott & Crone dont care and will only say its not their job to make sure any of that. This is REALLY serious matter, and very immoral. They wouldnt even offer to contact the seller for you at the first place.If you are buying a house through them, BEWARE.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Pygott & Crone Lincoln hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lincoln.
