5/5
GoogleHolly and her team at Lightwater Chancellors have been exemplary. The sale is completed. Thank you all.
Trusted Agent profile · Lightwater
Chancellors Lightwater reviews
★★★★★
148 reviews across 1 platform
76 Guildford Road, Lightwater, GU18 5ST
Chancellors's office in Lightwater, at 76 Guildford Road, is rated 4.4 out of 5 across 148 reviews on 1 platform, including 148 Google reviews rated 4.4.
Reviews
Every review we hold for the Lightwater office, from every platform, shown as written. First names only.
Google5/5
GoogleHard working, persistent, polite, diligent, analytical. Achieved the sale.
Agent replied · 16 June 2024
Hi Tim, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleWell through a very stressful point in selling a house, Lisa and Hollie at chancellors lightwater helped me through it. There knowledge and calm-fullness brought me through this time. Very polite and professional all all times which made it possible for me to think about the things that I had to. If I could give you a score out of ten it would be ten.
5/5
GoogleExcellent customer service. Well designed website with just the right amount of details on each property.
Agent replied · 16 June 2024
Thank you Shirley for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleI have both sold and bought through Chancellors in Lightwater. Ben and Holly have both been extremely helpful and have made the process as simple and straightforward as possible. I can not praise and thank them enough for their kindness and helpfulness. If I was ever to need an estate agent again I would not hesitate in using Chancellors.
5/5
GooglePeople have told me that Estate Agents can be a nightmare but Chancellors were great! Toby Gosher, Holly Valentine, Philip Dyason (to name a few) were amazing. Chancellors will be the first place I think of if/when I come to move again.
5/5
GoogleGreat guys and very helpful all the way through to completion. Will definetely use them again and again. They always go the extra mile to ensure all is ok and constantly provide you with updates. Thanks! Regards, Mariana Vieira
5/5
GoogleAlthough I have not bought a property through you, the service you provided far exceeds other agency groups I have encountered. You have been regularly in contact and proactive in helping us find a property. I really appreciate it.
5/5
GoogleExcellent service, kept us informed at all times, Richard carpenter very helpful as the agent who showed us around.thankyou also Karen and Holly for all your assistance at such a trying time.
5/5
GoogleAll the staff are very helpful and polite with nothing being too much trouble. The updates from Holly and Phillip during the sales process were extremely helpful- overall a pleasant polite team.
5/5
GoogleI sold my property through Chancellors in Lightwater. They are a great team and kept me up to date every wekk and with every development, many thanks.
5/5
GoogleI found the staff at Chancellors Lightwater very friendly and helpful. They kept in contact and kept myself and my partner upto date all the way through the process.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you so much for taking the time to give us a 5-star review! We truly appreciate your feedback and are thrilled that you had a positive experience with Chancellors Estate Agents. We hope to work with you again in the future!
5/5
GoogleFantastic service all round before, during and after buying/ selling. Good follow up and communication throughout. Would highly recommend.
5/5
GoogleReally pleased with the service provided by Chancellors. Always kept me informed with the progress of the sale of my house.
3/5
GoogleCommunication could be better, nice people
3/5
GoogleCommunication could be better, nice people
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 16 June 2024
Hello Neil, we are disappointed that you have rated us only one star with no explanation as to the reason. We always seek to deliver a quality service as our overall scores and many 5* ratings on Google and other review sites demonstrate. Please contact reece.norman@chancellors.co.uk if you have any questions we can assist with. Many thanks.
3/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 16 June 2024
Hello Thierry, we are disappointed that you have rated us only one star with no explanation as to the reason. We always seek to deliver a quality service as our overall scores and many 5* ratings on Google and other review sites demonstrate. Please contact Caitlin at caitlin.greaves@chancellors.co.uk if you have any questions we can assist with. Many thanks.
2/5
GoogleRating only, no written review.
Agent replied · 16 June 2024
Hello Clare, we are disappointed that you have rated us only two star with no explanation as to the reason. We always seek to deliver a quality service as our overall scores and many 5* ratings on Google and other review sites demonstrate. Please contact chris.gray@chancellors.co.uk if you have any questions we can assist with. Many thanks.
4/5
GoogleRating only, no written review.
Agent replied · 16 June 2024
Thank you Leanna for this five star review. We are pleased that you had such a positive experience with us.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
