Trusted Agent profile · Lewisham

Winkworth New Cross reviews in Lewisham

4.2

★★★★★ Great

351 reviews across 3 platforms

157 New Cross Road, New Cross, SE14 5DG, Lewisham, SE14 5DG

Winkworth's office in Lewisham, at 157 New Cross Road, is rated 4.2 out of 5 across 351 reviews on three platforms, including 221 Google reviews rated 4.4.

Google logo

4.4 / 5

221

Reviews on Google

This office

Yell logo

4.5 / 5

4

Reviews on Yell

Business-wide

Trustpilot logo

126

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Lewisham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Really recommend Winkworth- they are…

Really recommend Winkworth- they are incredibly well informed, happy to help and have really strong communication.

Amy · 2 October 2025

3/5

Yell

Change of management

Used to rent from them, for several years. Things were great. Service was friendly, quick and reliable. After a management change staff were replaced and the service was not as good anymore, so I left them. I hope things are better now.

Katinka · 6 May 2011

1/5

Google

Unfortunately the most unreliable, unkind and unprofessional people I've ever had the displeasure of working with. Crooks to the core. Avoid at all costs.

Georgia · 23 October 2023

Agent replied · 22 October 2024

Hi Georgia, We can't seem to find your details on our system unfortunately. We always strive to deliver the best customer service possible and would appreciate if you could email us directly detailing your experience. We look forward to hearing from you

1/5

Trustpilot

Worst experience ever with Winkworth…worst experience

Worst experience ever with Winkworth estate agent to sell my flat.

Aaa · 13 September 2025

5/5

Google

Sadie and phoebe thank you for helping us get our rental house I am wonderful and attentive staff

Remigio · 25 February 2024

Agent replied · 22 October 2024

Hi Remigo, Thanks for leaving such a lovely review. We are happy to help with all your future real estate needs. Do keep in touch

5/5

Google

I've had a good experience with them so far - really happy I chose a property they manage

Ade · 10 January 2024

Agent replied · 9 January 2025

Hi Deji, Thanks for your honest review, please do not hesitate to keep in touch with us as we are always happy to assist with your real estate needs. Winkworth New Cross

5/5

Google

Staff at Winkworth New Cross achieved a fantastic result for us. They understood the market well and got the best purchase price possible. Creative when finding potential buyers, they also managed viewings in a sensitive way. They kept in touch with all members in the chain at all stages and when issues emerged, they quickly found solutions. I would recommend Winkworth New Cross as they are exactly the kind of professionals you need to get you through the stresses of selling your home.

Farhana · 24 October 2019

5/5

Google

Walked in for a quick enquiry, was quite nervous, first time experience. Walked out feeling rather happy and well informed. I would highly recommend them. And if needed, I will be going back to them in the future. Very friendly staff, amazing service, especially from the one that helped me.

Davina · 24 October 2017

Agent replied · 22 October 2024

Dear Davina Thank you for your visit, We appreciate your kind feedback and look forward to seeing you again. Kind Regards Abdallah

5/5

Google

I've had a good experience with them so far - really happy I chose a property they manage

Deji · 27 November 2023

Agent replied · 22 October 2024

Hi Deji, Thanks for your honest review, please do not hesitate to keep in touch with us as we are always happy to assist with your real estate needs. Winkworth New Cross

5/5

Google

I was very satisfied with all aspects of the service from this branch of Winkworths. Always keen to help and a great job at managing the property.PositiveResponsiveness, Quality, Professionalism

Nuns · 23 October 2022

Agent replied · 22 October 2024

Dear Nuns, Many thanks for your review and kind words. It was always a pleasure to deal with you and we are going to miss you. Best of luck with your new investment. Carolina,, Ursula & New Cross team.

5/5

Google

We have rented a home using this agency. We sorted out all the questions swiftly and thoroughly. We worked with an agent - Kwesi. Recommended.

Igor · 2 December 2024

5/5

Google

I am very happy with Kwesi Mensah, who helped me throughout the process of our new house. Thankyou Kwesi for Guidance and support. All the best for your future!

Lijo · 22 September 2024

5/5

Google

I recently rented a property through Winkworth, and Donovan, the agent, was very helpful and easy to communicate with. He responded to my queries quickly and acted promptly.

Irakli · 1 October 2024

5/5

Google

I had a lovely smooth letting process. I highly recommend it for everyone.

Ahmed · 23 October 2023

Agent replied · 22 October 2024

Hi Ahmed, Thanks for sharing your experience with us. We really appreciate it! - Winkworth New Cross

5/5

Google

We have been working with Winkworth Newcross for a few months now. We have found all the team to be polite and extremely helpful. When visiting the office, meeting the 2 office dogs makes the place a pleasant atmosphere. Keep up the great work.

Tyrone · 23 October 2023

5/5

Google

I am very happy with the services ushered to me by Kwasi Mensah when I was looking for the accommodation. Well done for good services given to me

Alex · 23 August 2024

1/5

Google

DO NOT trust them please they try to take your money.

Jame · 23 October 2023

Agent replied · 22 October 2024

Hi Jame, Thanks for taking the time to leave us a review. Unfortunately we were unable to find your details on our system and believe this review is untrue. Kind Regards, Winkworth New Cross

5/5

Google

Charlene Garcia Marin is extremely professional agent, open to questions, listening and understanding our needs, well prepared and has very kind attitude.

Beata · 24 October 2019

5/5

Google

They are very good 💯 …

Fifi · 26 January 2024

Agent replied · 22 October 2024

Hi Fifi, thanks for sharing your experience with our office. Glad we were able to secure the property for you. Kind Regards, Winkworth New Cross

4/5

Google

Came in last week to make an enquiry about selling my apartment in the New Cross area. The staff were very professional and knowledgeable. Their agency rates are very competitive when compared with the rates in the local area.

Arun · 24 October 2017

Agent replied · 22 October 2024

Dear Arun Thank you very much for your review. I am so pleased to hear you were looked after and we appreciate your custom. Kind Regards Abdallah

5/5

Google

Polite, courteous and professional staff. Keep you up-to-date every step of the way. I would highly recommend Winkworths

Elaine · 24 October 2019

5/5

Yell

Top Estate Agents

Top marks for Winkworth New Cross. Always enjoy talking to the friendly, knowledgeable members of the team there. Highly recommended for any of your property needs.

SimonaM-27 · 16 May 2024

3/5

Google

A good all-round service with friendly and prompt communication. It could have been better on on the sales progression side of things, but we were generally happy.

Shanka · 23 October 2020

Agent replied · 22 October 2024

Dear Shanka, Thanks for your review and glad you had an overall good experience. Winkworth New Cross

5/5

Google

Phoebe has done a fantastic job finding a buyer. Always responsive, helpful and pleasant to deal with.

Emmanouil · 23 August 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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