Trusted Agent profile · Lewisham

Winkworth Forest Hill reviews in Lewisham

4.1

★★★★★ Great

1,107 reviews across 2 platforms

9 London Road, Forest Hill, SE23 3TW, Lewisham, SE23 3TW

Winkworth's office in Lewisham, at 9 London Road, is rated 4.1 out of 5 across 1,107 reviews on two platforms, including 214 Google reviews rated 4.8.

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4.8 / 5

214

Reviews on Google

This office

Trustpilot logo

893

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Lewisham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Sale of property

Alex and Faraz handled the sale professionally from start to finish, constantly keeping me informed, even when I was abroad. They went over and above what I expected from an estate agency , recommending solicitors, cleaning lady and removal man, who all pulled out the stops so that the sale could be completed. Nothing more to say, except a big thank you.

Harold · 16 November 2022

Agent replied · 26 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future

5/5

Trustpilot

Excellent lettings service

Alina and her team have been very helpful in finding suitable, high quality tenants for my private rental house.

Susie · 13 April 2022

Agent replied · 26 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Really good selling experience

Really good selling experience. Clear communication from Thomas and team from start to finish.

Kieran · 11 November 2022

Agent replied · 26 October 2024

Thank you for your review, Kieran!

5/5

Google

We sold our flat with Winkworth recently and would wholeheartedly recommend their services. The service was extremely professional and we were guided well throughout. This was our first time selling and we really appreciated all the advice we were given. André managed our sale and was always easy to contact. He went above and beyond to help the process run as smoothly as possible, something we are very grateful for!

S · 26 October 2021

Agent replied · 25 October 2024

Dear Sarah, Many thanks for trusting us with the sale of your property and for taking the time to leave this review. Wishing you the very best in your onward property. Winkworth Forest Hill team.

3/5

Trustpilot

Tighten your ship

Knowledgeable at first and we could have gone with them but frustrating when consistently giving inadequate email replies to important questions and coming across as too relaxed and then petulant when we eventually went with another agent who was more on the ball.

Mh · 4 April 2024

Agent replied · 26 October 2024

Good morning, At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All the Winkworth Offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.Winkworth Client Relations

5/5

Trustpilot

Very helpful and responsive

Nasir Uddin from the Winkworth Clapton Branch was incredibly helpful throughout the process, and was instrumental to helping me secure an offer.

Victoire · 5 July 2024

5/5

Trustpilot

Great service

The two agents I worked with (Zak and Dhruv) were fantastic, kept the process moving as quick as they could and dealt with a lot of demands from our buyer.

Mr · 21 November 2025

5/5

Trustpilot

Responsive and solution-orientated

I found the staff at Winkworth to be responsive and solution-orientated. I had a specific requirements when looking for a rental in the Kensal Rise area and Winkworth did their utmost to accommodate. They were also quick in responding to my questions and pleasant throughout. Thank you Frazer, Stacy, Michael and Aaron!

Priscilla · 1 February 2022

5/5

Trustpilot

Shaun and Aaron took the best part of a…

Shaun and Aaron took the best part of a year trying to find our ideal home, their patience never wavered and they ended up negotiating us all into the most wonderful property that suited not just us but our landlords. I really can’t thank them enough and will be forever grateful x

Hannah · 29 August 2023

Agent replied · 26 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Good team at Winkworth Queens Park

Aaron at Winkworth Queens Park has been a fantastic Lettings Director. He is very professional but also very proactive and intuitive. He cares about both the owner and the tenant.I would not hesitate in recommending working with Aaron for your property.Yanick in Finance and Michael in property management also make up a great lettings team.

Suki · 24 June 2021

5/5

Google

Very pleased with Winkworth's in managing our sale, especially Kyle, very professional and a good overall service received, very happyPositiveResponsiveness, Professionalism

James · 26 October 2021

Agent replied · 25 October 2024

Dear James, We are extremely happy that you were pleased with Kyle's service, and wish you all the best for the future. Winkworth Forest Hill

5/5

Trustpilot

Winkworth letting team are professional…

Winkworth letting team are professional advisors. Fabian helped me to move into a newly renovated house. The property was in perfect condition and the process was pretty easy, thanks to Stanislava. Overall I am very happy about Winkworth and definitely recommend it!

Mikheil · 21 February 2023

4/5

Trustpilot

Rented for 2+ years in Kensal Green

We rented for a bit over two years in the Kensal Green area. Although there were some issues with the flat itself, everything was handled promptly and professionally by Michael, the property manager.The team are friendly and their processes work well from a tenant’s perspective.

Tom · 31 January 2024

Agent replied · 26 October 2024

Thank you so much for taking the time to leave a great rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Nothing but praise

We really enjoyed working together with Andrew C from the Kensal Rise office on the house we just bought. He was the agent for the sellers but helped us a lot as well in making sure the transaction went smoothly and everything staid on track. As first time buyers the whole process can be quite overwhelming so we really appreciated his open and honest advice.

Marthe · 12 April 2022

Agent replied · 26 October 2024

Thank you so much for your kind words, Marthe. We really appreciate you taking the time out to share your experience with us, and we agree, Andrew is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Google

Really happy with Kyle and the team at Winkworth. Sold my house in record speed for a great price.PositiveQuality

Rose · 26 December 2021

Agent replied · 25 December 2024

Thank you for this kind review, The Winkworth team wish you all the best with your new ventures! Winkworth Forest Hill

5/5

Google

I am very pleased with the agent (Donovan)that dealt with me,he gave me all the necessary support to make my rental process seamless.more grace to elbow Donovan.Thanks

Bisi · 27 November 2024

Agent replied · 11 December 2024

Dear Bisi, Thank you for your kind words! We're thrilled to hear that Donovan provided the support you needed to make your rental process seamless. We wish you all the best in your new home! Best regards, Winkworth Forest Hill

5/5

Trustpilot

My journey to re-let our flat through Winkworth

The staff at Winkworth were highly professional at all levels. Fast to respond to queries, assisted with all logistics needed for a tenancy turnover. Quick to get potential tenants to view. In essence they took all the time consuming heavy lifting aawy from me so was a stress free process, for which I am very grateful and would highly recommend Winkworth as letting agents.

Sean · 9 September 2024

5/5

Trustpilot

Nishi Shah has been very really helpful…

Nishi Shah has been very really helpful in renewing my tenancy agreement I high recommend the winkworth hendon branch.

Haroon · 17 July 2024

5/5

Trustpilot

Excellent service

I b ought a flat through Winkworths - and they then let and managed it for me. They were polite and efficient and friendly throughout our nine-year association.

Samantha · 18 November 2025

5/5

Google

After Katerina worked so hard to get us an offer, George the sales progressor worked tirelessly on a very complicated sale. He was responsive, patient and did a lot of chasing of solicitors - we certainly would not have exchanged contracts without him. Thank you!

Laura · 30 December 2023

Agent replied · 25 October 2024

Hi Laura, Thanks for your review, so happy to hear you're satisfied with our work. Winkworth Forest Hill

5/5

Trustpilot

Highly recommend

We had a wonderful experience dealing with Aaron and his team at Winkworth Kensal Rise as a first-time landlord and also as tenants. Aaron is professional, knowledgeable, and proficient, and was always prompt and helpful in answering our queries. We would highly recommend him and his team to prospective landlords and tenants.

Vivienne · 15 September 2021

1/5

Trustpilot

Bad customer service

hello , it is a pity that you can't even answer your customers' questions, since you look so high quality. And this discrimination you have done is very bad, those who receive dss and ask you some questions you don't even care, I mean, if we get help, we can't rent a house? And won't we get an answer ? Is this your customer service?

Mine · 16 February 2022

Agent replied · 26 October 2024

At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All of the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.

5/5

Trustpilot

Aaron and Shaun did a great job renting…

Aaron and Shaun did a great job renting out my property. I would highly recommend the team at Winkworths. They were always on hand to offer advice and provide assistance.

Andy · 24 September 2024

Agent replied · 26 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

1/5

Trustpilot

Avoid, Winkworth do not return deposits

I rented with Winkworth for three years and then ended my tenancy. As soon as I requested my deposit, my letting manager stopped responding to me and I have not heard anything in a month since I moved out despite constant chasing and have started a formal complaint process.

Urban · 6 September 2023

Agent replied · 26 October 2024

At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.

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