Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe are so pleased that we chose Integra- Estates to sell our property. Tom has guided us through the minefield of selling and buying our properties. When we first met him he was friendly and professional, he had good knowledge and understanding of the value of our property, knowing the area.
Whenever we have needed advice or support Integra-Estates have been there to give it. Tom has kept us updated throughout the whole process, especially when it got difficult. Even when he went on holiday he said we could contact him, which I wouldn’t do but it was a lovely offer.
We can’t recommend Integra-estates highly enough, especially if you want an Estate Agent that puts you first.
Emma and Julius
Emma · 4 March 2025
Agent replied · 27 July 2025
Dear Emma and Julius,
Thank you so much for your kind words and for taking the time to share your experience. It was an absolute pleasure assisting you on your property journey, and we are delighted to hear that the team were able to provide the support and guidance you needed throughout the process.
At Integra-Estates, we pride ourselves on delivering not only outstanding results but also a truly customer-focused approach, so knowing that you felt valued and well taken care of means the world to us. Selling and buying can be a complex journey, and we’re so pleased that we could help make the experience smoother for you.
We are incredibly grateful that you entrusted us with your sale, and should you ever need any further assistance in the future, please don’t hesitate to reach out. Wishing you all the best in your new home!
Best regards,
The Integra-Estates Team
★★★★★ 5/5
GoogleNot enough words to describe how brilliant Tom has been from start to finish. Don't know what id had done without him.
So professional but equally so personable, a true gem and it has been a privilege to have trusted him with the sale of my property. Can't thank him enough. wish there were more stars to rate him!
Adele · 27 November 2023
Agent replied · 22 October 2024
Dear Adele,
Thank you for your glowing review. We understand and fully appreciate that selling your late relative's property is a bittersweet moment, We are pleased to hear that you felt the attention, care, and service we aim to provide. It was genuinely a pleasure for all of us at Integra-Estates to work with you throughout the entire process whilst delivering the results you desired. Thank your for entrusting us with your property sale.
★★★★★ 5/5
GoogleMichael has been brilliant and has turned our first home purchase into a stress free and enjoyable experience. I would genuinely recommend him and his team. Our emails and queries were looked into and dealt with very quickly. Thank you!
Katie · 11 October 2024
Agent replied · 9 November 2024
Dear Katie,
Thank you so much for your kind review! We’re thrilled to hear that Michael and the team were able to make your first home purchase smooth and enjoyable. It means a lot to us that you felt supported and that your questions were handled promptly.
Congratulations on your new home! We’re truly grateful for your trust in us, and thank you for the recommendation, it’s been a pleasure, I'm sure you will turn your new home into a dream home in no time at all.
★★★★★ 5/5
GoogleTom at Intergra was fantastic in helping us purchase the property we wanted. Always kept in touch would highly recommend buying or selling from.
Rob · 13 May 2025
Agent replied · 11 October 2026
Hi Rob,
Thank you so much for your generous review. We’re delighted Tom could help you secure the home you wanted and keep you fully updated throughout. On behalf of all of us at Integra Estates, we truly appreciate your recommendation. If we can help with anything else, now or in future, please just let us know. Wishing you many happy years in your new home.
★★★★★ 5/5
GoogleA huge shout out to Integra Estate Agents. Tom and Michael have been amazing for the sale and purchase of our properties. Kind, patient, honest and enthusiastic! They worked so hard to help us complete before 1st April and really helped alleviate the stress with their excellent communication. They couldnt have done more. If you are looking for an agent to sell your home you won't be disappointed with these guys I promise you!
Lucy · 4 April 2025
Agent replied · 13 June 2025
Dear Lucy,
Thank you so much for your kind words, it truly means the world to us. It was an absolute pleasure to support you through the sale and purchase of your properties.
We're so glad we could help ease the process and keep everything on track for your completion before 1st April and the stamp duty change. Your trust, patience and positivity throughout made all the difference, and we’re genuinely grateful to have been part of your journey.
From all of us, especially Tom and Michael, thank you again for choosing Integra Estates. We’re always here if you need anything in the future, and we wish you all the happiness in your new home.
Warmest regards,
The Integra Estates Team
★★★★★ 5/5
GoogleSimply could not have asked for better service. Tom was kind, understanding and always communicative. My parents are both in their late eighties so needed some TLC and guidance and Tom was excellent at both. He really went the extra mile with the personal touch. Would highly recommend using Integra for your next move.
Jackie · 27 December 2023
Agent replied · 22 October 2024
Dear Jackie,
It has truly been a joy assisting your parents throughout the process of selling and purchasing their next property. Despite the complexities inherent in buying and selling, absorbing the stresses and challenges along the way, making the process smoother for them was a pleasure. With the exchange now successfully achieved, we eagerly anticipate the upcoming completion day when we can share in the joy of handing them the keys to their new home.
Thank you for placing your trust in us to oversee the sale of your parents' property and for allowing us to guide them through a successful property journey
★★★★★ 5/5
GoogleWe found these guys lovely to work with. Very pleasant personally and most helpful and competent when dealing with unforeseen hiccups which can always present themselves. They were always on hand for advice and were flexible, and worked hard to make our sale go smoothly and quickly. Very diligent and good value for money. Thanks Integra.
Matthew · 11 October 2025
Agent replied · 9 November 2024
Dear Matthew,
Thank you so much for your kind words, it was truly a pleasure to assist with the sale of your property in Blackheath. With two highly efficient solicitors and our dedicated sales progression, achieving an exceptional five-week offer-to-completion timeframe was fantastic! Keeping you informed and supporting you every step of the way has been a privilege. From sitting together in the lounge with a cup of tea (while your incredible garden was in full bloom) to calling you with the news of completion, the entire journey has been such a joy for all of us at Integra Estates.
Please remember, we’re here to help whenever you need us in the future.
★★★★★ 5/5
GoogleI recently purchased a property via Integra-Estates and they were excellent from my first viewing to completion. They were always easy to get hold of and very helpful in answering my questions and keeping the transaction on track. I have no hesitation in recommending them.
Hilary · 11 September 2026
★★★★★ 5/5
GoogleMichael and Tom both delivered exceptional service to me as the buyer. They kept me up to date, they clearly had worked closely with their clients and I couldn’t have wished for a better agent to help with this transaction. Thank you so much!
Catherine · 11 September 2026
★★★★★ 5/5
GoogleThank you Michael for all your help and professionalism with the purchase of my new home. Smooth and informative throughout
Nadia · 12 May 2025
Agent replied · 11 October 2026
Thank you so much for your kind words. It was a real pleasure helping you with your purchase, and we’re delighted to hear the process felt smooth and informative throughout. At Integra Estates, we always aim to make such an important journey as straightforward and reassuring as possible. Wishing you many happy years ahead in your new home!
★★★★★ 5/5
GoogleToday marks the culmination of almost 18 months of ongoing trauma but the sale is complete. Honestly, having Thomas Bailey in my corner proved to be an absolute God-send. Navigating the sales process with myriad of solicitors, management companies and erratic buyers was beyond draining (and soul-destroying!), but Thomas remained focused and optimistic in bringing this sale to a successful conclusion. A true professional, he's the kind of guy you need in your corner for such a stressful engagement, who will definitely get you across the finish line.
Claudette · 11 October 2024
Agent replied · 11 October 2026
Dear Claudette
Thank you for your heartfelt review! We’re truly grateful for your kind words and are so pleased to hear our dedication and positivity made a difference throughout this process. Indeed the sale faced several difficulties beyond our control, but we are committed to never giving up and always maintaining a can-do attitude. We’re thrilled that we could help navigate the complexities and achieve a successful outcome.
Thank you for choosing Integra Estates and for trusting us with your property sale. We’re here for you should you need any assistance in the future. Congratulations from the entire team at Integra-Estates.
★★★★★ 5/5
GoogleIf I could give more stars I would. It has been my pleasure to deal with Thomas Bailey while purchasing a property.
Thomas kept me informed every step of the way and he acted with professionalism and integrity throughout.
I fully recommend Thomas Bailey of Integra Estates.
Kristine · 27 November 2023
Agent replied · 22 October 2024
Dear Kristine,
We appreciate your gracious words. It was truly a delightful experience assisting you with the purchase of your new home. Your infectious charm brought joy to the entire team at Integra-Estates, it was a genuine pleasure to be part of this process with you. Your new home is lovely, We wish you many years filled with laughter, good times and cherished memories. Should you ever require assistance, now or in the future, please don't hesitate to reach out to us.
Warm regards,
Integra-Estates.
★★★★★ 5/5
GoogleToday marks the culmination of almost 18 months of ongoing trauma but the sale is complete. Honestly, having Thomas Bailey in my corner proved to be an absolute God-send. Navigating the sales process with myriad of solicitors, management companies and erratic buyers was beyond draining (and soul-destroying!), but Thomas remained focused and optimistic in bringing this sale to a successful conclusion. A true professional, he's the kind of guy you need in your corner for such a stressful engagement, who will definitely get you across the finish line.
Claudette · 23 August 2024
Agent replied · 22 October 2024
Dear Claudette
Thank you for your heartfelt review! We’re truly grateful for your kind words and are so pleased to hear our dedication and positivity made a difference throughout this process. Indeed the sale faced several difficulties beyond our control, but we are committed to never giving up and always maintaining a can-do attitude. We’re thrilled that we could help navigate the complexities and achieve a successful outcome.
Thank you for choosing Integra Estates and for trusting us with your property sale. We’re here for you should you need any assistance in the future. Congratulations from the entire team at Integra-Estates.
★★★★★ 5/5
GoogleMichael has been a pleasure to work with and made us buying our home a great experience. Always helped where possible and kept us updated throughout. Would recommend!
Brett · 1 October 2024
Agent replied · 9 November 2024
Dear Brett,
Thank you so much for your kind review! We’re delighted that Michael could help make your home-buying experience such a positive one. Keeping you updated and offering support wherever possible is exactly the kind of service we strive for, so it’s wonderful to hear that it made a difference for you.
We truly appreciate your recommendation and wish you all the best in your new home!
★★★★★ 5/5
GoogleI’m happy to report my experience of Integra was very positive despite a difficult market. They provided me with a “boutique” service meaning they understood my needs, provided sound advice and were there to support me quite literally at all times. Communication was easy, instant, open and honest. I’ve previously had dealings with larger more well known agencies and by comparison Integra wins in every respect. Unlike with bigger estate agents I felt I was dealing with professionals who fully grasped the potential on offer and were willing to go the extra mile to achieve success. The difference was exceptional. Highly recommended and great value for money.
Philip · 25 April 2024
Agent replied · 22 October 2024
Dear Philip
Thank you so much for your glowing review! We're truly grateful for your kind words and thrilled to hear about your positive experience with Integra Estates. Providing you with a boutique service tailored to your needs was our pleasure, and we're delighted that you found our advice sound and our support unwavering throughout the process. It was an absolute joy to handle the sale of both properties for you Philip, and we'll certainly miss our frequent WhatsApp voice notes with updates on the sales progress.
Communication is paramount to us, and we're glad that you found it easy, instant, and transparent. Your comparison to larger agencies and your endorsement of our professionalism mean the world to us. Rest assured, we're always here to assist you in any way we can, and we'll continue to go the extra mile to ensure your success. Thank you for recommending us and for recognising the value we strive to provide. We look forward to serving you again in the future!
★★★★★ 5/5
GoogleMy experience using integra has been nothing short of outstanding. Nothing was too much trouble, Michael continually goes above and beyond, keeping us always informed while ensuring everything progressed smoothly at all stages of our house sale.
Shirley · 11 October 2025
Agent replied · 11 October 2026
Dear Shirley,
Thank you so much for your kind words! We’re absolutely delighted to hear that you had such a positive experience with Integra Estates. Michael is truly dedicated to going the extra mile, and it’s fantastic to know that his efforts made your house sale journey smooth and stress-free.
Your trust in us means everything, and we’re grateful to have been part of such an important milestone for you. Wishing you all the best in your new chapter, and if you ever need anything in the future, we’re always here to help!
Best wishes,
Tom, Michael & The Integra Estates Team
★★★★★ 5/5
GoogleI cannot recommend these guys enough! From the moment we met Michael, he has gone over and above to help through the whole process. He’s the best of the best and unlike your usual pushy estate agent. His personal approach made the whole process so easy and enjoyable. If you are thinking of selling or buyer a property I would look no further than Integra estates!
Amanda · 11 October 2024
Agent replied · 22 October 2024
Dear Amanda,
It was truly a pleasure to assist you with your purchase. Michael’s exceptional service reflects our core belief in always putting our clients first. He consistently goes above and beyond to ensure outstanding results. Thank you for your kind words and for taking the time to provide us with such a glowing review. We hope you enjoy every moment in your new home.
★★★★★ 5/5
GoogleUsing Integra-estates was nothing but a pleasure. I approached Integra after a friend recommended them as I was having a difficult time with another agent. The difference between the two agents was incredible. Tom and his team ensured I was looked after from day one and I can't thank them enough. Everyone at integra estates were always there to make the process that little bit less stressful. Great agents and great people. This is how estate agents should be…No pressure.
Peter · 23 October 2022
★★★★★ 5/5
GoogleIntegra-Estates and Michael in particular were fantastic. Throughout the sale of our property we felt that Integra had our interests at heart. The process was quick and easy and all done in a professional way. I will use Integra again
Paul · 19 August 2025
Agent replied · 9 September 2025
Hi Paul,
Thank you so much for your kind words. We’re delighted to hear that you felt supported and that the whole process was smooth and professional from start to finish. Knowing our clients feel their best interests are at the heart of everything we do is exactly what we strive for at Integra. It was a real pleasure working with you, and we’d be honoured to assist you again in the future. Wishing you all the very best.
★★★★★ 5/5
GoogleDealing with Tom and the team has been nothing but a pleasure they have really helped me with my property journey. I cannot thank them enough for their hard work, patience and commitment.
S · 23 October 2023
Agent replied · 22 October 2024
Dear Ms. Jeffery,
Appreciate your positive feedback. We take great pride in providing the level of service you experienced. The entire Integra-Estates team thoroughly enjoyed our interactions with you. Despite the somewhat antiquated system, together we navigated and overcame all those challenging hurdles. We're truly glad to have assisted you on your property journey.
★★★★★ 5/5
GoogleI had bought and sold 2 houses previously through the High Street route of using estate agents and it was always only OK, Integra Estates were recommended to me by a friend due to the experience they'd had, telling me what fantastic service they had received from Tom and Michael and they weren't wrong. Such a positive experience mainly down to the communication and regular updates that I had from the guys. I would recommend them in a heartbeat to anyone. Thank you both for making a usually stressful experience much much easier.
Darren · 23 October 2023
Agent replied · 22 October 2024
Dear Darren,
Thank you for your thoughtful words. It brings us immense joy to hear about your positive experiences. Working with you was truly a pleasure. Please don't hesitate to reach out anytime you have property-related enquiries. Thank you for your kind feedback, the team here at Integra-Estates very much appreciates it.
★★★★★ 5/5
GoogleHad a great experience with these guys.good communication always happy to speak ,advise and listen. Felt very supported .Michael was particularly helpful and very knowledgeable. Highly recommend using Integra Estate agents.
Suna · 23 October 2023
Agent replied · 22 October 2024
Dear Suna,
Your kind words mean a lot to us. Michael was thrilled to receive your feedback on the service he provided. We take immense pride in delivering great customer care, it's truly rewarding to receive such positive feedback.
Thank you,
★★★★★ 5/5
GoogleAmazing estate agents, on the ball friendly and knowledgeable about their areas. Cannot speak more highly about Michael as an agent, moved the whole process along smoothly. Would recommend
Kayleigh · 11 October 2025
Agent replied · 9 November 2024
Dear Kayleigh,
Thank you so much for your wonderful review. We're truly grateful for your kind words! It’s fantastic to hear that you felt well-supported throughout the process, and we’re delighted that Michael could help make everything run smoothly. Your recommendation means a lot to us and reinforces our commitment to providing knowledgeable, friendly service that clients like you can trust.
Thank you once again for choosing Integra Estates, it’s been a pleasure to sell your beautiful home.
★★★★★ 5/5
GoogleAmazing service from Tom & Michael, cannot recommend them highly enough. From the 1st meeting they showed genuine interest in the house and our family.
Brilliant communication throughout the process, they went above and beyond at all times. Tom did an excellent job at moving the sale forward to completion.
Property marketing content was outstanding.
Helen · 11 October 2024
Agent replied · 22 October 2024
Dear Helen,
Thank you so much for your positive review. I have to admit, your sale had its complexities within the chain, but we managed to overcome the hurdles. I am thrilled for you and John with the successful outcome. It was clearly a well-loved family home filled with wonderful memories. I’m delighted we were able to achieve such a positive result for both of you.
From all of us at integra-estates, thank you for entrusting us with your property and once again congratulations with the sale.
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