Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA year ago we purchased our flat through this agency, and although they were acting on behalf of the seller rather than us, we genuinely could not have asked for a better experience; especially as first-time buyers.
From the beginning, communication was consistent, clear, and proactive. Buying a property for the first time can feel overwhelming, but the team ensured we always understood what stage we were at and what to expect next. They were generous with practical advice and helpful tips throughout the process, which made a significant difference to our confidence and peace of mind.
Thomas, in particular, was outstanding. He was consistently friendly, approachable, and highly responsive. What impressed us most was his willingness to go above and beyond his formal remit. Despite representing the seller, he regularly checked in with us, helped chase updates from our solicitors, and looked for ways to reduce delays and ease pressure wherever possible. His professionalism, combined with genuine warmth, made what can often be a stressful process feel far more manageable.
Thank you again to Thomas and the team for helping make our first home purchase such a positive one. Jessica &Sebastian
Jessica · 16 February 2026
Agent replied · 16 April 2026
Hi Jessica and Sebastian,
Thank you both so much for taking the time to write such a thoughtful review, it really does mean a great deal.
Buying your first home is such an important moment and we know it can feel overwhelming at times, so it is lovely to hear that you felt supported and well informed throughout. Even when we are acting for the seller, we always believe everyone involved deserves clear communication and genuine care.
Your kind words about my involvement are truly appreciated. I simply wanted to make sure things progressed as smoothly as possible for you both, and I am so pleased it helped make the experience a more positive one.
It was an absolute pleasure being part of your journey into your first home and we wish you many happy years there. If you ever need any advice or support in the future, we are always here.
Warmest regards,
Integra Estates.
★★★★★ 5/5
GoogleAs a first-time buyer, I couldn’t have asked for a better experience. From start to finish, both Michael and Tom were incredibly friendly, helpful, and supportive, through every step of the process.
Michael communicated brilliantly throughout, which gave me so much confidence. I always felt informed, supported, and able to get hold of the team whenever I needed to.
It was a pleasure working with them, and they made my experience such a positive one.
I highly recommend Integra Estates.
Mia · 16 February 2026
Agent replied · 16 April 2026
Hi Mia,
Thank you so much for your kind words, it really does mean a lot to us.
Buying your first home is such a big moment and we know it can feel overwhelming at times, so it is lovely to hear that you felt supported and confident throughout the process. That is always what we hope to provide.
Your comments about Michael and the way everything was communicated are really appreciated. Keeping things clear and being there when you need us is something we take very seriously.
It was an absolute pleasure working with you and we are so pleased we could help make your first purchase such a positive experience.
Wishing you every happiness in your new home, and if you ever need us in the future, we will always be here.
Warmest regards,
Integra Estates
★★★★★ 5/5
GoogleMichael Baggott has been absolutely outstanding throughout our purchase of Orchard Court.
From day one, he was proactive, transparent, and constantly pushing things forward. When our original solicitors caused significant delays and communication breakdowns, Michael kept everyone aligned, chased relentlessly, and made sure the transaction didn’t fall apart. His persistence genuinely saved the deal.
What I appreciated most was his honesty and straight communication. He didn’t sugarcoat issues, kept us informed at every stage, and worked incredibly hard behind the scenes, even preventing the seller from accepting another full asking price offer while we resolved legal delays.
He was professional, responsive, and clearly invested in getting the sale over the line for all parties. On completion day, after months of stress, it was great to finally receive the call we’d been waiting for.
If you want an estate agent who truly works for both sides and keeps momentum going, I would highly recommend Michael.
Thank you again for all your effort and persistence.
Mehmet · 16 February 2026
Agent replied · 16 April 2026
Hi Mehmet,
Thank you very much for taking the time to leave such a detailed and thoughtful review, it really does mean a great deal.
We know just how challenging things became at times, so I am really pleased Michael was able to step in, keep everything aligned, and ensure the purchase stayed on track. Situations like that require persistence and clear communication, and I am glad that came through.
Your comments about his honesty and approach are especially appreciated. We always believe in being open and straightforward, even when conversations are not the easiest, as it helps everyone move forward with confidence.
I know how much work went on behind the scenes to protect the transaction, so it is great to hear that it made a real difference and helped get everything over the line for you.
It was a pleasure being involved in your purchase and we hope you are very happy in your new home. If you ever need anything in the future, we are always here to help.
Warmest regards,
Integra Estates
★★★★★ 5/5
GoogleI honestly can't recommend Integra highly enough. We were pretty nervous putting our house on the market and you hear horror stories about estate agents, but Tom and Michael were absolutely superb from start to finish. They were professional, helpful right from the listing process, and then throughout as our sale progressed - answering our (many!) questions promptly and helping move things along with our solicitors who were, frankly, not very good. I genuinely believe the sale would have fallen through if it wasn't for Tom's persistence. Above all, Tom and Michael are just lovely people - so friendly and kind. Absolutely exceptional service. If you're thinking of selling and don't know which agent to go with, then please do consider Integra - you won't regret it.
Emma · 16 January 2026
Agent replied · 16 April 2026
Hi Emma Thank you so much for taking the time to leave such a kind and thoughtful review. It genuinely means a great deal to us.
We completely understand how daunting it can feel putting your home on the market, especially with so many mixed stories out there, so we are really pleased that we were able to put you at ease and support you throughout the process. From the very first listing right through to completion, it was a real privilege to act for you.
Above all, thank you for trusting Integra Estates to handle such an important chapter for you.
We wish you every happiness in the next stage ahead and please do not hesitate to reach out if we can ever help in the future.
★★★★★ 5/5
GoogleOur experience with Integra Estates, and Thomas, was nothing short of exceptional
From the first point of contact we knew were in the hands of an estate agent / individual, who truly cared about the sale of our home, and would guide us through the process of buying / moving, into a new property
The images and 360 videos Thomas captured of our property were stunning, and from the point of going 'live' we were kept regularly updated on the number of viewings, and feedback from each potential buyer - we had accepted an offer on our home after only a week of viewings
Thomas has total dedication and a true passion for what he does, and it shows in his professionalism and lengths he goes to to help his buyers / sellers
We thank you Thomas for moving us to the next stage of our family life
We give the highest recommendation to Integra Estates, for anyone looking to buy or sell a property
C · 11 January 2026
Agent replied · 16 April 2026
Dear Carly Thank you so much for such a generous and heartfelt review. It truly means a great deal to read feedback like this.
From our very first conversation it was clear how much your home and your next move meant to you, and it was an absolute privilege to be trusted with the sale. Guiding you through both the selling and moving process and making sure you felt supported and informed at every stage is exactly what we strive to do.
I am really pleased you were happy with the marketing, from the photography through to the 360 tours, and that the regular updates and feedback gave you confidence as the viewings progressed. Securing a strong offer so quickly was a fantastic result and a real credit to your home.
Thank you for recognising the care, dedication and passion that goes into our work. Helping you move into the next chapter of your family life is incredibly rewarding, and I am genuinely grateful that you chose to trust Integra Estates.
Wishing you every happiness in your new home, and please know we are always here should you ever need us in the future.
★★★★★ 5/5
GoogleI couldn't recommend integra-estates highly enough. From the moment we viewed the house through to completion, Michael kept us updated every week, which made the whole process so much less stressful. He was always friendly, approachable, and happy to answer any questions we had. His knowledge of the property was excellent, and he was always able to provide clear and helpful information. We really appreciated his professionalism, communication, and support throughout the purchase. Rumour has it that buying a house is one of the most stressful times of your life, but on this occasion I have to disagree! Thank you Michael for making our house-buying experience such a positive one.
Serena · 11 July 2026
★★★★★ 5/5
GoogleWe didn’t realise estate agents like Integra Estates existed, the level of service was exceptional.
Michael and Tom are reliable, trustworthy and approachable, nothing ever felt like too much trouble. They kept us well informed throughout the entire process, and were always available whenever we needed them, responding quickly every time.
Their dedication and attention to detail made everything run smoothly when we sold our house. We can’t recommend Michael and Tom highly enough to anyone looking for a reliable, knowledgeable, and professional estate agency team that delivers a first class service!
Thank you Integra Estates
Mich · 11 July 2026
★★★★★ 5/5
GoogleMichael at Integra Estates has been incredible from the first time we met him on viewing the property to collecting the keys on completion.
There was no question or query that he wasn’t able to help us with. The communication from Michael was incredible, I never felt in the dark about anything - he also recommended what to do at each stage (movers, solicitors etc) which help us so much as first time buyers.
I couldn’t recommend an agent more than Michael - thank you so much for making this process so smooth!
Chloe · 11 October 2025
Agent replied · 16 April 2026
Dear Chloe. Thank you so much for taking the time to leave such a lovely review. It really does mean a great deal.
From that very first viewing right through to collecting the keys, it was a pleasure to support you through such an important milestone. Buying your first home can feel daunting at times, so I am delighted that you felt informed, reassured and guided at every stage.
Clear communication and practical advice are incredibly important to us, and it is wonderful to hear that the recommendations along the way helped make the process feel smoother and less overwhelming.
Thank you for placing your trust in Michael and Integra Estates, and for such a kind recommendation. Wishing you every happiness as you settle into your new home, and please do not hesitate to get in touch if we can ever help in the future.
★★★★★ 5/5
GoogleExcellent service from Integra Estates overseeing the sale of a late family friend's property. Michael kept us regularly updated throughout the sales process, managed negotiations with buyers and solicitors and advised on pricing. We were also sent regular reports on the empty property to comply with insurance requirements. Michael managed the whole process through to successful completion in a professional and proactive way and I'm happy to recommend Integra to other sellers.
Matt · 11 December 2025
Agent replied · 16 April 2026
Dear Matt Thank you very much for taking the time to leave such a fantastic review. We truly appreciate it.
Handling the sale of a late family friend’s property is never straightforward, and we understand the responsibility and care that is required in these situations. It means a great deal that you trusted Integra Estates to oversee the process on your behalf.
I am really pleased to hear that Michael’s regular communication, advice on pricing and proactive management of negotiations helped make things clearer and less stressful. Providing ongoing reports for the empty property to meet insurance requirements is an important part of safeguarding a home, and it is reassuring to know this support was valued.
Thank you again for your trust and for recommending Integra Estates to others. Should we ever be able to assist you in the future, please know we would be very happy to help.
★★★★★ 5/5
GoogleWe couldn't be happier with the service we received from Integra Estates. Michael was friendly, knowledgeable, and supportive throughout the entire process. As first-time buyers, we had lots of questions and uncertainties, but he always took the time to explain things clearly and offer helpful advice.
The weekly updates were a real highlight, keeping us informed and giving us confidence that everything was progressing as it should. We felt genuinely looked after from start to finish.
Thank you to Michael and the team at Integra Estates! We would highly recommend them to anyone looking to buy or sell a home.
Alexis · 11 June 2026
★★★★★ 5/5
GoogleIntegra Estates recently handled the sale of my parents’ home and I honestly cannot praise them enough. The communication, care, and ability to manage the entire process from start to finish was exceptional.
During their onward purchase, my parents discovered the property they were buying (via another agent) had spray foam insulation in the loft. Tom personally took the time to visit them, explained the potential implications, and advised that a specialist roof survey was essential to assess whether the roof timbers had been affected. Unfortunately, the survey revealed the roof needed to be completely removed and reinstated due to its poor condition.
Tom went above and beyond, He was our selling agent, but he quickly assisted with their ongoing purchase and found them alternative properties, and in the end, they secured their dream home. My parents were understandably worried they would lose their buyers after two months lost on the original property, but Tom liaised directly with his recommended solicitors, arranged surveys, and drove the second sale forward, amazingly, they exchanged and completed just five weeks later.
His willingness to go the extra mile, his regular communication, and his honest, straightforward approach set him apart from the rest. I genuinely believe Tom saved my parents from what could have been a huge financial burden, instead helping them move into the perfect home. We are so grateful for everything he has done.
On a personal note, I will also be instructing Tom and Integra Estates to sell my own property when I move. They truly aren’t like other agents, they marketed my parents’ property to a very high standard, achieved a swift sale, and instead of simply taking commission and not caring about the ongoing purchase, they put my parents first and made sure my parents were fully informed at every stage. It was an incredible service and one I will forever be thankful for.
I cannot recommend Integra Estates highly enough
Vicki · 26 August 2025
Agent replied · 11 October 2026
Dear Vicki. Thank you so much for taking the time to leave such an incredibly thoughtful and detailed review. It truly means a great deal to read this.
Handling the sale of your parents’ home and supporting them through what became a very challenging onward purchase was a responsibility we took extremely seriously. Situations like the one you described can be worrying and stressful, so I am really glad that taking the time to explain everything clearly and honestly helped your parents make the right decision and avoid what could have been a significant financial burden.
Although we were appointed to sell their property, supporting them through the wider move and helping them find an alternative home was simply the right thing to do. Keeping communication clear, liaising closely with solicitors and surveys, and driving the process forward was all about protecting your parents and keeping their best interests at the heart of every decision.
Thank you for recognising the care, persistence and honesty that went into helping them secure their dream home, especially after such a difficult setback. Knowing they felt informed, supported and reassured throughout means more than you know.
We are incredibly grateful for your trust and your recommendation, and it will be a real pleasure to support you personally when the time comes to sell your own property. Thank you again for your kind words and for placing such confidence in Integra Estates.
★★★★★ 5/5
GoogleA massive thank you to Thomas Bailey at Integra. Thomas worked tirelessly and knowledgeably to enable us to meet our timeframe to move into our new home. I was kept updated at all times and felt confident that I was in safe hands throughout the whole process. Thomas liaised effectively with all parties involved and went over and above to ensure a swift completion. I couldn’t be more impressed and I would 100% recommend Thomas, and Integra, to anyone looking to move house.
Tracy · 12 August 2025
Agent replied · 9 September 2025
Hi Tracy,
Thank you so much for your wonderful review. We’re truly delighted to hear how happy you are with the service Thomas provided. His dedication, clear communication, and determination to meet your timeframe are exactly the standards we strive for at Integra Estates. Knowing you felt in safe hands throughout means the world to us. We’re overjoyed you’re now settled into your new home, and we greatly appreciate your kind recommendation. Wishing you every happiness in the years ahead.
★★★★★ 5/5
GoogleHi Folks!
Well this post is coming from one happy camper here in the USA. As you can imagine it’s not easy to sell a property while living in another country.
I had a disappointing ride with an agent from another company and after a year with them discovered Integra Estates.
I was a bit nervous going with a lesser known company but soon realised the upside of that. The attention to detail and the communication was STELLAR! Every step of the way I felt that they were pro active as far as getting me a buyer. Many companies will sign properties just to have numbers in their books and then leave you hanging but that’s not the case with Integra Estates.
Michael was my agent, a super great guy that worked so hard to sell my bungalow. The location was tricky so he had his work cut out but found great buyers for me.
I highly recommend Integra Estates and would use them over a high street agency any day of the week!
Alison · 11 April 2026
★★★★★ 5/5
GoogleIntegra-Estates, a top notch Estate Agents that fulfils its values in abundance. From the very first meeting with Thomas, I knew this was the agents I needed to engage to sell my late father’s property, and I was not wrong. The entire process was personalised, professionally organised and to the highest standard. The marketing, photos, 3D tours were incredible and all put together efficiently within the stated timeframe. Thomas was exceptionally professional, friendly and honest and went above and beyond, no question or request was too much. Thomas had a superb breadth of knowledge and communicated effectively throughout the sale which was complex and had many challenges. He was proactive with all parties involved and made things happen ! The Integra-Estates values were demonstrated and lived out throughout the process, with the personal touches that made you feel valued. Great customer service which is a comfort these days ! This is a heartfelt review to publicly thank Thomas and Integra-Estates and to praise this high quality business that ‘does what it says on the tin’ I have awarded 5 stars and would give so many more if I were able to because this business needs to be recognised for what it does so well in such a difficult industry. I have already recommended Integra-Estates to people I know. I will continue doing so and would use them again without hesitation. Thank you Thomas. There is a lot that other Estate Agents can learn from you and your team. If you are looking to buy or sell and need a reliable, honest and professional Estate Agency, look no further. Integra-Estates all the way! I highly recommend and guarantee you will receive exceptional service and great value for money.
Beverley · 14 April 2025
Agent replied · 27 July 2025
Dear Beverley
Thank you so much for your heartfelt and incredibly kind words. It truly means the world to us that you took the time to share your experience in such detail.
It was a genuine privilege to support you through the sale of your late father’s property. We understand how emotional and challenging that process can be, and we're so pleased to hear that you felt supported, valued, and in safe hands throughout.
Your praise for the marketing, communication and personal service, especially during what was a complex sale, is deeply appreciated. At Integra-Estates, we take great pride in delivering a service that is both professional and personal, always guided by our values of honesty, care and commitment to our clients.
We work with great passion and integrity, and feedback like yours is a reminder of why we do what we do.
Thank you also for your recommendations, they mean more to us than we can say. If we can ever support you or those close to you in the future, please don’t hesitate to get in touch.
With heartfelt thanks,
The Integra-Estates Team
★★★★★ 5/5
Google5 Star ++++++
I cannot recommend Thomas Bailey , Michael Baggot and the team at Integra-Estates more highly, they were outstanding! Thomas is the nicest estate agent I’ve ever encountered. He was friendly, super professional but always honest and transparent and offered very experienced advice when needed. You really get the feeling they genuinely want the best for the client and the right sale rather than just chasing a commission which is extremely rare from my experience of Estate agents in the past.
Thomas really went above and beyond to support the sale of my property as I had already moved in with my partner and was no longer living in the area. He coordinated all viewings and even popped in to put the heating on to make viewing more ambient and prevent any issues with heating in the cold weather. The communication from Integra estates was impeccable I always felt informed and updated but the team were never pushy or pressurising in any way. Thomas and the team worked tirelessly to manage the sale process with my solicitors to ensure the sale completed within the purchasers quick timeframe. The whole process was incredibly smooth and that’s thanks to Thomas and team. If you are selling your property I highly recommend the team at Integra. It was a pleasure to work with Thomas, Michael and team
Hannah · 6 April 2025
Agent replied · 25 April 2025
Dear Hannah,
Thank you so much for your kind words and glowing 5-star review, it truly means the world to us.
We're absolutely delighted to hear that your experience with the team at Integra-Estates was such a positive one. We always aim to offer a service that is not only professional, but also genuine, caring and transparent, so knowing that this came across to you is incredibly rewarding.
It was a real pleasure supporting you through the sale, and we’re so pleased we could help ensure everything ran smoothly and within your buyer’s timeframe.
Thank you again for taking the time to share your experience and for your recommendation, it truly means everything to us. Wishing you every happiness in your new chapter.
Warmest regards,
The Integra-Estates Team
★★★★★ 5/5
GoogleWe had a great experience with Integra-Estates as first-time buyers. Michael was patient, friendly and extremely helpful throughout, making the whole process feel smooth and stress-free. His professionalism and genuine care really make a difference! We would happily recommend him to anyone looking for a property.
Mia · 16 February 2026
Agent replied · 16 April 2026
Hi Mia,
Thank you so much for your kind review, it really does mean a lot to us.
Buying your first home is such an important step, so it is lovely to hear that the experience felt smooth and as stress free as possible. That is always what we aim for.
Your words about Michael are really appreciated. He genuinely cares about every client he works with and always takes the time to support people properly, so I know your feedback will mean a great deal to him.
It was a real pleasure helping you on your journey and we are so pleased we could be part of such an important moment.
Thank you again for your recommendation, and if you ever need us in the future, we will always be here.
Warmest regards,
Integra Estates
★★★★★ 5/5
GoogleAfter several failed purchases and the dubious behaviour of some individuals Integra estates were a breath of fresh air. Honest, helpful, reliable and courteous. i couldn’t have hoped for a better service than that provided by Michael and his team
Jez · 26 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words, they truly mean a lot to us.
We are really sorry to hear about your previous experiences, as buying and selling should never feel that way. It is incredibly important to us that our clients feel they are being treated with honesty, respect, and genuine care throughout.
I am so pleased that Michael and the team were able to restore some confidence and provide the level of service you deserved. Your trust means everything to us.
It was a real pleasure working with you, and if you ever need anything in the future, we will always be here to help.
Warmest regards,
Integra Estates
★★★★★ 5/5
GoogleThomas was excellent from start to finish. Kind, caring and professional. Great communication throughout the process. He certainly went above and beyond. On the rare occasion that he was unavailable his colleagues were very helpful. I cannot recommend them highly enough to anyone wishing to use Integra Estates.
Sandra · 19 December 2025
Agent replied · 16 April 2026
Dear Sandra Thank you so much for taking the time to leave such a lovely review. Your kind words are genuinely appreciated.
It was an absolute pleasure to act for you and your mother, and I am really pleased that you felt supported from start to finish. Clear communication, care and professionalism are incredibly important to us, so it is wonderful to hear that this came across throughout the process.
Going the extra mile for our clients is something we truly believe in, and I am also grateful for your recognition of the wider team who were on hand to help whenever needed.
Thank you for trusting Integra Estates and for such a strong recommendation. Wishing you all the very best, and please do not hesitate to get in touch if we can ever assist you again in the future.
★★★★★ 5/5
GoogleAs a first-time buyer, I had an excellent experience with Michael and his team at Integra Estate. They were extremely professional and went above and beyond to answer all my questions and guide me through the process. I’m very grateful for their support and would highly recommend them to anyone looking to buy a home.
Phuong · 13 October 2025
Agent replied · 16 April 2026
Dear Phuong. Thank you so much for taking the time to leave such a kind review. We really do appreciate it.
It was a pleasure to support you through your first purchase, and we understand how many questions can come with being a first time buyer. We are delighted that you felt guided, reassured and well supported throughout the process, as helping buyers feel confident and informed is incredibly important to us.
Thank you for trusting Michael and the wider Integra Estates team and for your lovely recommendation. We wish you every happiness as you settle into your new home, and please do not hesitate to get in touch if we can ever help you in the future.
★★★★★ 5/5
GoogleI cannot recommend Integra-Estates highly enough! Their communication, care, attention to detail and kindness were exceptional throughout a long and tumultuous sales process. They held my hand through the whole thing, were endlessly patient with all my questions and frustrations, answered every call and message promptly and always went the extra mile to ensure the sale of my property was successful. They are consummate professionals and all-around 'Good Guys', which is a joy to encounter in any business these days. I felt like a 'treasured customer' to them, not just another property on their books, and will definitely choose Integra again in the future when the need arises!
Lauren · 9 April 2026
Agent replied · 16 April 2026
Hi Lauren,
Thank you so much for such a kind and thoughtful review. It genuinely means a great deal to us.
We know how difficult and drawn out the process can feel at times, so hearing that you felt supported and looked after throughout is incredibly important. We always try to be there when it matters most, so it is lovely to know that came across.
Your words about our communication and care really do mean everything. We never take the trust our clients place in us lightly, and we are so pleased you felt valued every step of the way.
It was an absolute pleasure working with you Lauren, and we are delighted we could help you reach a successful outcome. If you ever need us again, we will always be here.
Thank you again for your trust and support.
★★★★★ 5/5
GoogleWe had a brilliant experience selling our flat with Michael and Thomas at Integra. After a really frustrating period with another estate agent; where our flat in Blackheath just wasn’t getting the right viewings and things had completely stagnated, Integra were a breath of fresh air.
From the start, they gave clear, honest advice and completely repositioned how the property was presented. The virtual tour they created was excellent and made a huge difference in attracting the right buyers. Very quickly, we had strong interest and multiple offers within a matter of weeks.
Michael in particular was fantastic throughout the sale process. He was proactive, supportive and really helped keep things moving; especially during some trickier moments where his calm persistence made all the difference.
What really stood out is that they genuinely live up to their name -bringing integrity, transparency and care to what can often be a stressful process.
I can’t recommend them highly enough.
Stephanie · 2 April 2026
Agent replied · 16 April 2026
Hi Stephanie,
Thank you so much for such a thoughtful review, it genuinely means a great deal to us.
We know how frustrating it must have been when things were not progressing as they should, so we are really pleased we were able to step in, reset the approach, and get your property moving in the right direction. Seeing strong interest come through so quickly was exactly what we had hoped for.
It is lovely to hear your kind words about Michael as well. He really does put everything into supporting our clients and keeping things on track, especially when challenges arise, so I know he will really appreciate that.
Most importantly, thank you for recognising the way we try to work. Being open, honest, and truly caring about the outcome is at the heart of everything we do.
It was an absolute pleasure helping you with your sale and we are so pleased we could achieve the result you deserved. If you ever need us again, we will always be here.
★★★★★ 5/5
GoogleI've dealt with a lot of different estate and letting agents in and around London, and have had some truly nightmarish experiences. But, this company is different. From start to finish, Thomas Bailey and his team were a pleasure to work with. This was a first purchase for us, and Thomas was communicative, helpful and attentive, going above and beyond at every stage to make sure we were kept in the loop and understood the process. If you're thinking of selling, or even buying, I would forget about the high street estate agents and pick up the phone to these guys. Working with them made the experience of moving so much less stressful than it could have been. 5 stars!
Dae · 11 October 2024
Agent replied · 11 October 2026
Dear Dandy,
Thank you so much for your wonderful review. We are truly delighted to hear about your positive experience with our team. At Integra Estates, we strive to put our clients first, ensuring each individual feels supported and informed throughout their journey.
It brings us great joy to know that your first property purchase was a pleasant and smooth experience. We hope your new home is filled with great memories and fun times.
Thank you again for your kind words we are always here if we can be of assistance now or in the future.
★★★★★ 5/5
GoogleI need to tell everyone how hard Thomas worked to sell my mixed use property. The buyers were particular challenging. He reassured me all the way when I thought the sale was falling apart. Thomas kept me informed at every point and really pushed the solicitors too. Absolutely excellent service.
Judy · 11 October 2025
Agent replied · 11 October 2026
Dear Judy,
Thank you so much for your kind words! It was an absolute pleasure assisting you with the sale of your mixed-use property. We know how complex and challenging the process can be, especially with difficult buyers, and we’re so pleased that we could provide the reassurance and persistence needed to see it through.
Your trust and patience throughout made all the difference, and we’re thrilled that we could achieve a successful outcome for you. If you ever need anything in the future, we’re always here to help!
Wishing you all the best,
Thomas & The Integra Estates Team
★★★★★ 5/5
GoogleJust completed on the sale of our flat in Bromley through Integra-Estates. Market conditions meant selling was not easy but Integra were consistently very supportive throughout the whole sales process keeping us fully informed of progress. Our flat was empty and they regularly visited it to check on any issues and reporting back. We always felt our property was important to them. The fact they are smaller and independent meant we were not just one of many, many clients and I think their service reflected this. No hesitation in recommending them.
Patrick · 19 March 2026
Agent replied · 16 April 2026
Hi Patrick,
Thank you very much for taking the time to leave such a thoughtful review, it really is appreciated.
We know the market has not been the easiest, so we are really pleased we were able to support you throughout and keep everything moving in the right direction. Making sure you felt informed and reassured at every stage is always a priority for us.
With the property being empty, it was important to us that it was looked after properly, so I am glad that gave you peace of mind. Every home we are trusted with matters to us, and it is lovely to hear that came across.
Your comments about our size and approach mean a great deal. We always aim to offer a more personal service where every client feels valued and never just a number.
It was a pleasure working with you and we are so pleased we could help bring everything to a successful completion. Thank you again for your recommendation, it means a lot.
Warmest regards,
Integra Estates
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