Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would like to say a Big thank you to Integra-Estates for all the help and great service in selling my parents home.
A very big thank you to Michael who went above and beyond to help us .
Thank you again Michael
I would definitely recommend this company.
Mandy · 11 October 2025
Agent replied · 11 October 2026
Dear Mandy,
Thank you so much for your heartfelt review. It truly means a lot to us that we could support you through the sale of your parents’ home. Selling a family home is never just about bricks and mortar, it’s about memories, and we’re so grateful you trusted us with such an important journey.
Michael will be especially pleased to hear your kind words. He is always dedicated to going above and beyond, and knowing that his efforts made a difference to you is incredibly rewarding.
Wishing you all the best, and if we can ever assist you again in the future, we’re always here to help.
Best regards,
Tom, Michael & The Integra Estates Team
★★★★★ 5/5
GoogleI've dealt with a lot of different estate and letting agents in and around London, and have had some truly nightmarish experiences. But, this company is different. From start to finish, Thomas Bailey and his team were a pleasure to work with. This was a first purchase for us, and Thomas was communicative, helpful and attentive, going above and beyond at every stage to make sure we were kept in the loop and understood the process. If you're thinking of selling, or even buying, I would forget about the high street estate agents and pick up the phone to these guys. Working with them made the experience of moving so much less stressful than it could have been. 5 stars!
D · 24 July 2024
Agent replied · 22 October 2024
Dear Dandy,
Thank you so much for your wonderful review. We are truly delighted to hear about your positive experience with our team. At Integra Estates, we strive to put our clients first, ensuring each individual feels supported and informed throughout their journey.
It brings us great joy to know that your first property purchase was a pleasant and smooth experience. We hope your new home is filled with great memories and fun times.
Thank you again for your kind words we are always here if we can be of assistance now or in the future.
★★★★★ 5/5
GoogleThomas and Michael at Interga Estates have given me a first class service. The sale of the propert has been a refreshing and very enjoyable journey from start to finish despite a few challenges along the way. Their communication is excellent and the effort and service level they deliver is top rate. I highly recommend them and will certainly work with them again for any future property agency matters. Huge thanks to Intergra!
Chris · 11 October 2024
Agent replied · 22 October 2024
Dear Chris
Thank you so much for your glowing review! We're thrilled to hear that your experience with Integra Estates was positive. We take great pride in our communication and service, so your feedback truly means a lot to us. We’re honoured by your recommendation and look forward to working with you again in the future. Thank you for entrusting us with your family home, from our point of view, it has been noting but a pleasure.
★★★★★ 5/5
GoogleThomas sold a flat for us. It was a long, complicated sale. At every turn, Thomas kept us informed. He was what you want in an estate agent, timely communication, persistence, innovative ideas and solutions and someone who 'fights' in your corner.
100% recommended.
Anne · 11 June 2026
★★★★★ 5/5
GoogleWhere do I begin…
Integra came recommended to us by a friend and I can safely say wow what a recommendation.
From our first meeting with Integra - we were greeted by a very warm bubbly Tom, who was beyond helpful and put all our worries and apprehensions to ease.
Tom gave some fantastic advice and guidance, we have sold a house before using a local highstreet chain and I was a little nervous originally about using an internet based Estate Agents. But of course looking back I now realise this is the way forward. The world we live in highly depends on digital interactions. Integra offer fantastic online marketing and use a range of platforms to market properties, I was pleasantly surprised!
Fast forward to our viewings and selling of our house the communication and feedback was 5* there was never a moment where I was unable to contact a member of staff from Integra.
Michael and Tom managed our viewing at our house which took away a lot of stress especially as we have a young family and two dogs, we were able to walk away and leave them to all the viewings. We had no hesitations and knew we were in safe hands.
Integra and the team found us our buyers and have been 100% involved from the start to the finish line. They really eased the stress of selling our house and I am beyond grateful to them.
They really are an outstanding company and even helped us find a reputable Solcitor where we have had no hiccups or delays.
I now recommend Integra to anyone I know
Selling a property and hope from reading this you too will have the confidence we had in this amazing team.
I look forward to using Integra in the future and wish them all the very best!
Sarah · 11 December 2025
Agent replied · 16 April 2026
Hi Sarah Thank you so much for taking the time to share such a fantastic review. Reading this truly means a great deal to all of us.
Being recommended by a friend is something we never take lightly, so it is wonderful to hear that from your very first meeting you felt welcomed, supported and put at ease. Selling a home can feel overwhelming, especially when you have had previous experiences that left you feeling unsure, so I am really pleased we were able to guide you with clear advice and reassurance from the outset.
It is lovely to hear how much you appreciated the digital marketing and online exposure we provide. We firmly believe that strong presentation and modern marketing play a huge role in achieving the right result, and it is great to know this exceeded your expectations.
Thank you also for highlighting the communication and hands on support throughout viewings and the wider sales process. With a young family and pets, having the confidence to step away and know everything was taken care of is exactly the peace of mind we aim to give. We were proud to support you right through to the finish line and help reduce the stress wherever possible.
Your kind words and recommendation mean more than you know. Thank you for trusting Integra Estates with such an important move, and we genuinely look forward to helping you again in the future. Wishing you every happiness in the next chapter ahead.
★★★★★ 5/5
GoogleOur experience with Michael & Tom from Integra Estates has been absolutely brilliant. From our initial consultation with Michael we felt like we were in safe hands & this followed through all the way to the end of our sale. Their communication was brilliant, they were always available to talk and they were constantly keeping us updated. They personally pushed the process through quicker by keeping in contact with the solicitors in the chain, as well as the other estate agents.
They clearly pride themselves in the quality of their work, from the photos and videos they took of the property. We would highly recommend them!
Lauren · 11 November 2025
Agent replied · 16 April 2026
Dear Lauren Thank you so much for taking the time to leave such a wonderful review. We really do appreciate it.
From your very first consultation, it was a pleasure to be trusted with the sale of your home, and we are so pleased that you felt in safe hands throughout. Clear, consistent communication is something we place huge importance on, so it is great to hear that you felt informed and supported at every stage.
Thank you for recognising the work that goes on behind the scenes, particularly in keeping close contact with solicitors and other agents to help move the process along. We know how important momentum is during a sale and we always do everything we can to keep things progressing.
We are also delighted that you were pleased with the photography and video marketing. Presenting a property properly is key, and it is lovely to know this was appreciated.
Thank you again for your trust and recommendation. Should you ever need us in the future, we would be very happy to help.
★★★★★ 5/5
GoogleWe recently purchased a property in Little Common, Bexhill on Sea, East Sussex, where the selling agent was Integra Estates. The chain involved five properties and we can’t thank Tom enough for his assistance throughout the negotiations. He was always professional, combined with a friendly manner. Without his tenacity I doubt we would have achieved a successful result. Our experience of dealing with Integra Estates was one of confidence and reliability, showing the benefit of dealing with an organisation where customer service is a priority.
Alan · 27 December 2023
Agent replied · 22 October 2024
Dear Alan,
I appreciate your generous words. Being involved in multi-entity chains with various purchasers and solicitors can indeed pose challenges. However, we embrace the complexity to ensure that everyone's move is smooth and as stress-free as possible.
Your new home is beautiful, nestled in such a lovely location. I'm confident you'll enjoy many happy years there. Should you ever require assistance with anything related to any property matters, feel free to reach out to us anytime.
Wishing you continued joy and happiness in your new home. from all of us at Integra-Estates
★★★★★ 5/5
GoogleThe knowledge and professionalism that Tom brings to the house buying process really shows through.... From the informative video he produced on buying a house to the 3D tours of properties, the whole process was made so easy. For someone like myself who knows very little, I can tell you Tom and the team really helped put my worries to bed. Now we are in our beautiful forever home I can, whole heartedly recommend Integra-Estates to anyone looking for the personal, knowledgable and professional service that Tom and the Team gave us.
Simon · 27 December 2023
Agent replied · 22 October 2024
Simon, truly, it was an absolute delight. knowing that your new home is your forever home brings us immense joy. Helping you to achieve your property goals was a genuine pleasure. The entire team at Integra-Estates wishes you many happy years in your home.
★★★★★ 5/5
GoogleWe went on a rather extraordinary year-long journey with Integra-Estates! They were the agent for the house we can now happily call home. It had been a particularly challenging purchase - a probate property with an exceptionally uncooperative and difficult solicitor on the sellers side. However Tom’s perseverance with the solicitor, efforts to keep us updated and helpfulness, made all the difference during the uncertain times (of which we had many!). His warm, personable yet straightforward approach was not only refreshing for an estate agent, but really helped everyone to come together when we were against the clock during the last leg of our purchase. We hope that we’ll not have to move again any time soon (!) but we would highly recommend Tom and Integra Estates. Their friendly, pro-active style and eye on the process gave us much comfort in a difficult purchase like we had!
Elise · 27 December 2023
Agent replied · 22 October 2024
Dear Elise,
We extend our sincere gratitude for your positive feedback. We have never encountered as many challenging hurdles as we did during this process. The primary obstacle was, of course, the significant wait for the grant of probate from HMRC. Although us at Integra-Estates miss our regular updates, the progress-chasing routine, and revisiting the property with you, it brings us immense joy that these challenges culminated in a successful purchase for you and David.
While the journey was undeniably challenging, we are confident that you and David will transform the property into something truly special. We eagerly anticipate receiving photos of the wonderful improvements you have planned for the home.
May your new home be filled with great success, joyous moments, and exceptional memories. On behalf of the entire team at Integra-Estates, we wish you all the best in this new chapter of your lives.
★★★★★ 5/5
GoogleMichael and the team helped me through every step of the process keeping me well informed of developments and smoothing out problems along the way. A big thank you to you all for your polite and friendly, excellent service.
Brian · 18 August 2025
Agent replied · 11 October 2026
Dear Brian. Thank you very much for taking the time to leave such a kind review. We truly appreciate it.
We are delighted that Michael and the wider team were able to support you through every step of the process and keep you well informed along the way. Helping to smooth out any challenges and making the journey as straightforward as possible is something we take great pride in.
Thank you for trusting Integra Estates and for your lovely words about our service. Should we ever be able to assist you again in the future, we would be very happy to help.
★★★★★ 5/5
GoogleWe have just completed today on our first ever home & I am so grateful to both Michael and Tom at Integra. We had a relatively smooth process but with a couple of bumps they were incredibly helpful and made sure that the entire process was as stress free as possible. Very personal and considerate people, we would love to use them again (although we do not intend to move again for a long time!)
Alexandra · 11 December 2025
Agent replied · 16 April 2026
Hi Alexandra. Congratulations on completing on your first home, that is such a special milestone. Thank you so much for taking the time to leave such a kind review.
We are delighted that we were able to support you through the process and help keep everything as smooth and stress free as possible, even when a few bumps appeared along the way. Buying your first home can feel overwhelming at times, so it really means a lot to know that our guidance and support helped make the experience a positive one.
Thank you for trusting Integra Estates and for your lovely words about us personally. We truly enjoyed being part of such an important moment for you.
Wishing you every happiness as you settle into your new home, and although we hope you stay put for many years, we would of course be delighted to help again whenever the time comes.
★★★★★ 5/5
GoogleWe recently used Integra for the sale of our property, and we couldn’t be happier with the service we received from start to finish.
Their sales and negotiation skills were absolutely outstanding. They worked tirelessly to secure the best possible outcome for us, handling every stage of the process with confidence, professionalism, and expertise. Their ability to negotiate effectively while keeping all parties engaged and moving forward was truly impressive.
Communication throughout the entire sale was excellent. We were kept informed at every step, and any questions or concerns were dealt with quickly and efficiently. The level of coordination between all parties involved made what can often be a stressful process feel smooth and manageable.
Beyond their professional abilities, Tom and Michael are genuinely two of the friendliest and most approachable people we have had the pleasure of dealing with. Their interpersonal skills, honesty, and commitment to their clients set them apart from other estate agents.
We would highly recommend them to anyone looking to buy or sell a property. They exceeded our expectations in every way, and after this experience, we genuinely wouldn’t use anyone else ever again.
Thank you, Tom and Michael, for your exceptional service and for helping make our sale such a success. We wish you all the best.
Lloyd · 11 July 2026
★★★★★ 5/5
GoogleWe used Integra Estates after they were recommended to us by a friend. I’ve got to say from the moment we spoke to Tom it just felt different to other estate agents we had dealt with in the past. Tom was friendly, helpful, knowledgeable and his customer service was exceptional. We received regular correspondence and were kept well up to date with progress resulting in a fast and easy sale of our home. Tom we cannot thank you enough and won’t hesitate to use you in the future.
Louise · 23 October 2023
Agent replied · 22 October 2024
Dear Louise,
We sincerely appreciate your feedback, we take great pride in our commitment to effective communication. It's truly fantastic to learn that you have experienced the service that aligns with our utmost dedication and values. Your kind words means a lot, we extend our heartfelt gratitude to you.
from all the team at Integra-Estates Thank you very much.
★★★★★ 5/5
GoogleWorking with Michael and Thomas from Integra Estates has been a great experience from start to finish! They helped us buy our home, where we officially moved in on July 19th, and I can genuinely say they’re the best estate agency I’ve ever dealt with.
Our purchase process was quite complex, involving probate, and the seller required significant support to keep things moving forward. Integra was incredibly reliable, honest, and proactive throughout the entire process. They managed the complex situation with professionalism and were always on top of communication, ensuring that both sides had the guidance needed to get to completion.
Anastasia · 11 October 2025
Agent replied · 11 October 2026
Dear Anastasia,
Thank you so much for your wonderful review! We’re absolutely delighted to hear that your experience with Integra Estates was such a positive one. Buying a home is always a significant journey, and with the added complexities of probate, we know how important it was to have the right support along the way.
It was truly a pleasure working with you, and we’re so pleased we could help navigate the process smoothly and get you into your new home. Your kind words about our reliability, honesty, and proactive approach mean the world to us.
We hope you’re settling in beautifully, and if you ever need anything in the future, we’re always here for you. Wishing you all the happiness in your new home!
Best wishes,
Thomas, Michael & The Integra Estates Team
★★★★★ 5/5
GoogleI had an exceptional experience working with Integra Estates throughout the purchase process. From the very first interaction during viewing, they demonstrated professionalism, deep market knowledge, and a genuine commitment to helping me complete the purchase.
Their communication was prompt and clear, and they went above and beyond to ensure every detail was handled smoothly.
What truly stood out was their honesty, patience, and personal touch. They offered thoughtful advice at every stage. I felt supported and confident knowing I had someone so reliable in our corner.
I highly recommend Integra Estates to anyone looking to buy, sell, or rent a property. Their dedication and expertise are second to none!
Ayodeji · 11 October 2025
Agent replied · 16 April 2026
Dear Ayodeji Thank you so much for taking the time to leave such a wonderful review. It truly means a great deal to us.
From your very first viewing, it was a pleasure to support you through the purchase, and we are delighted that you felt guided and looked after at every stage. Clear communication, honest advice and careful attention to detail are all incredibly important to us, so it is wonderful to hear that this came across throughout the process.
Thank you for recognising the care, patience and personal approach we bring to our work. Buying a property is a significant commitment, and knowing that you felt confident and supported along the way is exactly what we aim for.
We are genuinely grateful for your recommendation and for trusting Integra Estates to be part of your journey. Wishing you every happiness moving forward, and please do not hesitate to reach out if we can ever assist you again in the future.
★★★★★ 5/5
GoogleWe had an excellent experience selling with Integra-Estates. Thomas had very good local knowledge and contacts and helped us through the process every step of the way. The communication was superb, Thomas went above and beyond chasing things up for us. We highly recommend Integra-Estates and would definitely use them again.
Frances · 27 February 2025
Agent replied · 11 August 2025
Thank you so much for your kind words and for sharing your experience with Integra-Estates. We're delighted to hear that our local knowledge, dedication, and communication made the selling process smooth for you. Going the extra mile to support our clients is at the heart of what we do, so it truly means a lot to receive your recommendation. If you ever need our services again in the future, we would be more than happy to assist. Wishing you all the best from all of us at Integra-Estates
★★★★★ 5/5
GoogleIf I could give Tom and Michael 100 stars, I would. The most hard working, honest, friendly, extremely professional agents I've ever had the pleasure working with.
You will never have an agency/client relationship as incredible as this one with anyone else. They go above and beyond!!
After using 3 agencies before, Integra were a breath of fresh air.
To say I would recommend these guys to everyone would be an understatement.
You won't regret it!
Maii · 11 October 2025
Agent replied · 11 October 2026
Dear Maii,
Wow! Your kind words truly mean the world to us. Thank you for taking the time to share your experience, it was an absolute pleasure working with you.
We know how challenging the process can be, especially after your experiences with other agencies, and we’re so grateful you trusted us to help you navigate it. Knowing that we could achieve a successful outcome for you makes all the hard work worthwhile!
We wish you all the best with your ongoing property journey and hope this new chapter brings you happiness and success. If you ever need anything in the future, we’re always here for you.
Warmest regards,
Tom, Michael & The Integra Team
★★★★★ 5/5
GoogleMichael at Integra has been truly exceptional chasing solicitors to responding to enquiries while a family member has been buying a property sold by Integra.
He went above and beyond any estate agents to make sure the sale completed especially when the solicitors were slow in obtaining final documents.
He kept us up to date during the purchase and always responded to emails the same day.
We cannot thank him enough for all his hard work from purchase to completion.
Thank you
Colleen · 19 August 2025
Agent replied · 9 September 2025
Hi Colleen,
Thank you so much for your lovely review. We’re delighted to hear how well Michael supported you and your family throughout the purchase. It’s always our priority to keep things moving, especially when delays arise, and to make sure our clients feel informed and cared for at every stage. Your kind words mean a great deal to us, and we’re thrilled we could help you achieve a smooth completion. Wishing your family every happiness in the new home!
★★★★★ 5/5
GoogleWe were delighted to deal with Michael and Tom, who made a purchase of our dream house happened! They were both accessible if any questions or requests, Michael helped to chase the solicitors from both sites regularly and Tom enormously helped on our exchange date, making the mission possible against all odds! We are happy to recommend Integra-Estate agency to our family and friends!
Tatyana · 11 September 2026
★★★★★ 5/5
GoogleI had a fantastic experience with Michael. From the very first meeting, he was professional, approachable, and genuinely cared about helping me find the right property. Communication was excellent throughout, he kept me informed at every stage and was always happy to answer my questions promptly. His local knowledge and personal touch really set them apart from bigger agencies, and I always felt like I was in safe hands. I would not hesitate to recommend them to anyone buying or selling a home.
Els · 12 August 2025
Agent replied · 9 September 2025
Thank you so much for sharing such a thoughtful review. We’re delighted to hear how well Michael supported you from start to finish, professionalism, clear communication, and genuine care are exactly what we strive to deliver every time. Your kind words about our local knowledge and personal approach mean a great deal to us, as we truly believe that building trust and offering dedicated service sets us apart. We’re so pleased you felt in safe hands throughout, and we’re grateful for your recommendation. Wishing you every happiness in your new home!
★★★★★ 5/5
GoogleA great experience, professional and responsive through out but with genuine personalised customer service and a desire to achieve the best outcome for both seller and purchaser. So nice to speak to the same people and be kept in the loop through out without having to ask for updates. We completed our purchase within 5 weeks of viewing thanks to Integra proactively coordinating the whole process. A refreshingly great experience and would recommend.
Nick · 11 October 2025
Agent replied · 9 November 2024
Dear Nick and Rebecca,
Thank you so much for your kind words. It was truly a pleasure working with you both, and we’re thrilled to have made the process smooth and enjoyable. At Integra Estates, we genuinely believe in personalised, honest care for each client, and it’s wonderful to hear that our commitment to keeping you informed and supporting you throughout came through.
Your feedback is deeply appreciated, and it motivates us to continue providing this level of care to everyone who trusts us with such an important journey. Thank you, it means the world! Wishing you all the best in your new home, we cant wait to see all the improvements you intend to make!
★★★★★ 5/5
GoogleA positive experience buying our home via Integra Estates. The whole process was managed professionally by Michael and Tom. They gave good advice and information which made for a smooth process. The service from the onset was professional and reassuring. We were updated promptly during each step of the process and their support throughout was consistent. Always available and responded promptly to any queries. For this we're immensely grateful.
We would like to thank you both for your help in securing the property; your support throughout the process is truly appreciated.
We would have no hesitation in recommending Integra Estates to anyone buying/selling property or using their service again should the need arise.
An outstanding agent and outstanding service. We're happy to give a well deserved five star rating.
And a big thank you, to you both.
Regards
Gloria and Chayce
Gloria · 11 May 2026
★★★★★ 5/5
GoogleThomas is unbelievable, he looks into every fine detail of the job making life a lot easier for me.
I was using another agency before who dragged their feet and, as a result, I wasn't getting in enough viewings. As soon I joined
Integra-Estates I was informed daily of the amount of views I was having online, as well as an up-to-date viewing list.
The virtual tour was out of this world, very professional.
I had to go abroad in the summer and I was more than comfortable in giving a set of keys to Thomas to continue with the viewings. He kept me in the loop with outstanding feedback and eventually told me what decorating/improvements I would need to do. I would actually say that the company went above and beyond what was required in order for me to achieve my target.
There were even times when I contacted Thomas, out of office times, as I was confused about something but he never hesitated to settle my nerves and anxiety.
Top ratings for a top company. I strongly recommend them.
Lennie · 23 October 2022
Agent replied · 22 October 2024
Dear Lennie,
We sincerely appreciate your kind words. Understanding that your previous experience with another agent wasn't the most enjoyable, and recognising our difference means a lot. Our goal is to change people's perceptions of estate agents and provide a service that stands out. It's truly touching to see that we are achieving the level of service we aspire to.
We genuinely hope that you are finding joy in your new home. It was nothing but a pleasure assisting you with your property journey.
★★★★★ 5/5
GoogleTom and the team were absolutely amazing from start to finish. I was fully informed throughout the process, they were so professional and committed. Nothing was ever too much trouble. I will definitely recommend and should I move again would only use Integra Estates. Thank you so much for all your hard work, you deserve every success.
Kate · 25 May 2024
Agent replied · 22 October 2024
Dear Kate,
We deeply appreciate your kind words. Handling such a complex chain was truly an experience! It demanded unwavering focus, dedication, and relentless effort to reach our goals. While navigating through the myriad challenges presented by other parties in the chain certainly added a few more grey hairs to the team, the sheer joy of knowing you've settled into your dream home by the coast made every bit of effort worthwhile.
Your trust in Integra-Estates for your property move means the world to us. Should you ever require assistance, please feel free to reach out to us anytime.
It was genuinely our pleasure to assist you and achieve successful results for your property goals
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