Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
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5/5
TrustpilotDorian in lettings has been amazingβ¦
Dorian in lettings has been amazing with our search, always on hand to help and a pleasure to deal with!
Rob Β· 16 February 2022
Agent replied Β· 23 October 2024
Dear Rob, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team
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2/5
TrustpilotNot great
Not great. Didn't make their charges clear to us and forgot to inform us about another council related charge until the last minute.
B Β· 4 August 2021
Agent replied Β· 23 October 2024
Dear Sir/Madam, I would very much appreciate it if you could contact me directly at customerrelations@dexters.co.uk with regard to your review. We would like to look into this with the office concerned in order to discuss further with the team. I look forward to hearing from you. Kind regards Evie Fisher Customer Relations Team
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5/5
TrustpilotExcellent service from competent andβ¦
Excellent service from competent and knowledgeable agents.
KJ Β· 7 June 2023
Agent replied Β· 23 October 2024
Dear Kj, Thank you for your wonderful review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotAmazing help from Hollie Jasmine
Thank you for all the help from Hollie Jasmine! Really great advice and made the whole process easy! ππΌ
Poppy Β· 14 February 2022
Agent replied Β· 23 October 2024
Dear Poppy, Thank you for leaving a 5 star review. Hollie will be so pleased to read your positive feedback. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotEfficient prompt courteous service
Efficient prompt courteous service. Easy to contact and approachable.
BM Β· 18 March 2023
Agent replied Β· 23 October 2024
Dear BM, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotGreat Onboarding
excellent onboarding care so far.
Martin Β· 4 July 2023
Agent replied Β· 23 October 2024
Dear Martin, Thank you for your lovely words and for leaving a 5* review. Kind Regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotFriendly and efficient
Super easy to deal with, really helpful and efficient in my hunt for a flat! Couldnβt recommend more
Georgia Β· 11 February 2022
Agent replied Β· 23 October 2024
Dear Georgia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotDexters is a professional managementβ¦
Dexters is a professional management company and have good team to follow up my enquiry. I would like to thank my property manager Donalina who has actively followed up my different enquiries even after closure. Appreciate Dexters team to support my UK life
Alex Β· 7 December 2022
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5/5
TrustpilotSimple and easy to do
Simple and easy to do, so all OK
Jeff Β· 21 February 2023
Agent replied Β· 23 October 2024
Dear Jeff, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotThe team in Dexters is very efficientβ¦
The team in Dexters is very efficient and considerate. We rely on their expertise and support.
Hanwei Β· 9 March 2022
Agent replied Β· 23 October 2024
Dear Hanwei, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotProfessional Service with a personal touch. First class service in both selling andβ¦
First class service in both selling and buying. Always very helpful and personal attention to detail. Our transactions were long and drawn out (not due to Dexters) and we found them patient and diligent. Would recommend them to friends.
Eileen Β· 1 March 2023
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5/5
TrustpilotMark from Dexters assisted me withβ¦
Mark from Dexters assisted me with letting my property. The whole process ran smoothly and was very professional.
Damian Β· 24 September 2021
Agent replied Β· 23 October 2024
Dear Damian. We are thrilled to read that Mark in our Wimbledon office delivered great service. We hope to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
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5/5
TrustpilotGreat and efficient service fromβ¦
Great and efficient service from Donalina my property manager
HH Β· 25 November 2022
Agent replied Β· 23 October 2024
Dear HH, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotDexters Estate Agents
Great team, good all the way though to completion of sale
Glen Β· 6 September 2022
Agent replied Β· 23 October 2024
Dear Glen, Thank you for leaving a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotDexters Review
Dexters have been excellent throughout our house purchase process. Very easy to be contacted, proactive and would recommend!
Scott Β· 17 September 2021
Agent replied Β· 23 October 2024
Dear Scott, thank you for leaving your 5* review. We are pleased to read this and wish you the best of luck in your new home. Kind Regards Asma Chughtai Customer Relations Team
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5/5
TrustpilotEstate agent was always on time
Estate agent was always on time, very helpful and she was happy to answer any questions I had!
Becca Β· 16 September 2021
Agent replied Β· 23 October 2024
Dear Becca, we are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind regards Asma Chughtai Customer Relations Team
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5/5
TrustpilotGreat professional advice from Tallulah Keating from Dexter's
Tallulah Keating gave me great advice and sorted the issues promptly.
LT Β· 5 September 2022
Agent replied Β· 23 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotGreat staff
Great staff, specially Property Manager Donalina Gargrupe
Valentin Β· 16 January 2023
Agent replied Β· 23 October 2024
Dear Valentin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotExcellent estate Agent
Most helpful..great communication to help get the deal done.
Nick Β· 4 November 2022
Agent replied Β· 23 October 2024
Dear Nick, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotGood sales team
Good sales teamV pro-active sales team, v keen, destroyed the competition, good job.
Rupert Β· 17 May 2022
Agent replied Β· 23 October 2024
Dear Rupert, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
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1/5
TrustpilotConsistent poor communication by Estateβ¦
Consistent poor communication by Estate Agents who just donβt seem to care.
Aran Β· 4 June 2022
Agent replied Β· 23 October 2024
Dear Aran, I am disappointed to read your 1 star review. I have forwarded your comments on to the office Director to review your comments with the team. Kind regards, Asma Chughtai, Customer Relations Team
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1/5
TrustpilotTruly awful
Truly awful - do not do business with these cowboys
SpncR Β· 25 August 2022
Agent replied Β· 23 October 2024
I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for you. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotHappy tenant!
I have recently had occasion to deal with Dexterβs as a tenant on two separate matters. Both Ian Sepion and Sheikh Mohsin have responded quickly and both matters were dealt with in an approachable and friendly manner. I have now been a client for 5 years and can honestly say that Iβve always had excellent service.
Sharon Β· 23 July 2019
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1/5
TrustpilotBombarded with aggressive marketing asβ¦
Bombarded with aggressive marketing as soon as I instructed a different agent.
Gabriel Β· 3 May 2022
Agent replied Β· 23 October 2024
Dear Gabriel, I am sorry to hear you have been receiving marketing you have not wanted. If you could send us the email address that is receiving this marketing to customerrelations@dexters.co.uk. We can look into this for you. Thank you. Kind regards, Asma Chughati, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.