Trusted Agent profile · Lewisham
★★★★★
2,303 reviews across 2 platforms
44, Ladywell Road, Lewisham, London, SE13 7PZ, SE13 7PZ
Dexters's office in Lewisham, at 44, is rated 4.3 out of 5 across 2,303 reviews on two platforms, including 241 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
5/5
TrustpilotOutstanding
I was supported by Tyler Dennis and he went above and beyond to support us. I will return as they were outstanding. Couldn't have asked for better support. Thank you.
Dear Claudia, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotA good estate agent is good for everyone
A good estate agent is good for everyone. Dexters are. When standards are dropping, it is wonderful to find a company that cares
Dear Mr Alan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat Experience
The St. John’s Wood office was incredibly helpful in assisting with buying my property. Extremely friendly, diligent & helpful. Came away very grateful I came across the St John’s Wood office. Couldn’t recommend them more!
Dear Serag, thank you for your 5* review. We are pleased to read that you have had a great experience with our St John's Wood office and hope we can be of assistance in the future. Kind Regards Asma Chughtai Customer Relations Team
5/5
TrustpilotDexters Rob Curtis in Lettings looks after my…
Rob Curtis in Lettings looks after my flat beautifully, very reliable and thorough. Highly recommend.
Dear Simon, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotNightmare
My nightmare and my daily struggle for almost a month. It's just impossible to deal with the agency. They keep delaying responses and adding new people to the conversation causing it to be extended to almost a month. I've spent so many hours and money with solicitors for something that is simple. I would give less than 1 star if I could. It's just extremely disappointing.
5/5
TrustpilotKarishma AMIN
Karishma approah to business was no nonsense approach - was breathe of fresh airvery helpful and penty of resources
Dear Mr M Radia, Thank you for taking the time to leave a wonderful 5 star Google review. Karishma will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters take customer service…
Dexters take customer service seriously! ….and it pays to do so in the short, medium and long term.
Dear Customer, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleQuality customer service from Joshua. Looking forward to a wonderful experience with the team.
Dear Ridwan, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotStarted bad but getting better
Started badly but they were responsive and so I am changing my rating in the hopes that this turn around continues.
Dear Rajan, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI want to thank both Dexters and dear…
I want to thank both Dexters and dear Mia Hicks for the great experience I had while getting my new place to live. Everyone was so helpful about everything. Many thanks
Dear Ali, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotA big 'thank you' to George at Hendon…
A big 'thank you' to George at Hendon for all his help with the sale of our property.
Dear Peter, We appreciate you taking the time to leave a great review regarding your experience with George, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotPoppy 🙌🏻👏🏻
Poppy stands out through her professionalism, diplomacy and promptness. Poppy has a quick and knowledgeable turnaround of any enquiry one may have.
5/5
TrustpilotJadasa helpful in multiple situations
Jadasa helpful in multiple situations - prompt answer and always follows up
Dear Francesco, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotResponsive
Responsive, proactive, helpful, decent and pleasant to deal with. Thank you especially to James Christie.
Dear Alison, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExcellent service and very good fees
Excellent service and very good fees. Thanks
Dear Jayne, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotEffective Sales Progression
Excellent communication enabled a tricky job to get over the line
Dear Tom, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotPrompt Response to query
I received a very prompt, thorough and polite response to a query.
Dear Judith Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotAmazing customer service
Amazing customer service, property managers are more than helpful and act very fast
Dear Aga, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotMyra
MyraThank you for always dealing with issues or updates in a caring way.
Dear Ellis, We really appreciate you taking the time to leave such lovely comments about Myra. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotI would not trust Dexters with…
I would not trust Dexters with anything.They are playing games behind your back and lie.Experience with Jack in Battersea office is so bad and shameless.Dont believe the good reviews they are not genuine.
Dear Simon, I am sorry to read your review in regards to your recent experience with our Battersea team. As we have been unable to locate your details, please can you contact me at customerrelations@dexters.co.uk with further information. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotI have an amazing experience with Ida…
I have an amazing experience with Ida Curiac! She is very responsible and patient to my questions. Thank you for helping me find a best place to live!
Dear Ailin, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotThe Dexters team were great
The Dexters team were great, from start to finish they were always on hand to help where they could to help progress the process.
Dear Joe,Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotSuper helpful and great communication
Super helpful and great communication. Very happy with all the help from Shayan Waziri, thank you!
Dear Isabella, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotTo go agency
Very helpful people. Seems like they know what you need and work with suggestions around your expectations.
Dear Akos, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Lewisham won Gold; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.
