Trusted Agent profile · Lewisham

Dexters New Cross Lewisham reviews

★★★★★ Great

2,175 reviews across 3 platforms

256 New Cross Road, London, SE14 5PL, Lewisham, SE14 5PL

Dexters New Cross's office in Lewisham, at 256 New Cross Road, is rated 4.4 out of 5 across 2,175 reviews on three platforms, including 375 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

375

Reviews on Google

This office

Facebook logo

3.7 / 5

3

Reviews on Facebook

Business-wide

Trustpilot logo

1,797

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Dexters New Cross, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Lewisham office, from every platform, shown as written. First names only.

5/5

Trustpilot

I been with Sonia de abru in kingston…

I been with Sonia de abru in kingston branch for a long time she is excellent and very helpful very good customer service thank u Sonia for every thing

Hala · 17 October 2022

5/5

Trustpilot

Excellent service

Dexters have been very proactive throughout the sales process, communicating well with all parties in the chain and supporting both buyers and sellers. Overall an excellent service.

Kel · 1 December 2022

4/5

Trustpilot

All good

..............................

Craig · 16 January 2022

Agent replied · 22 October 2024

Dear Craig, thank you for your 5* review. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Rating only, no written review.

Ashley · 3 October 2026

4/5

Trustpilot

Constructive

Mahrun · 12 September 2026

1/5

Trustpilot

Shoreditch branch is awful

Shoreditch branch is awful. As soon as they have you hooked they stop replying. They lied about processing our deposit and took ages. Would not go with this company again, con artists.

Verity · 19 October 2021

5/5

Trustpilot

Hampton Lettings

As a landlord of a property managed by Dexters, I have always been impressed with the service from Tobi who patiently resolves all matters arising. This helps to make the tenancy a successful one for me and for the tenants.

Hampton · 29 August 2019

1/5

Google

Rude.

Max · 10 September 2026

5/5

Trustpilot

From a Solicitor's point of view

From a Solicitor's point of view, rather than chase, chase, chase, Dexters were helpful and assisted when requested.

Bryan · 19 April 2023

5/5

Trustpilot

House sale

Professional, considerate and had excellent understanding of the trials of house moves and the difficulties of sellers & buyers fixing dates.

Silvi · 2 December 2022

5/5

Trustpilot

Fantastic Service

We work with Dexters a lot and always a fantastic help to keep the transaction moving.Pleasure working with you.Kind regards

Natalie · 13 October 2022

5/5

Trustpilot

Alistair it’s amazing.

Alistair it’s amazing. He always do his best to make the process quicker and easier. Thank you!

Eugen · 14 December 2022

1/5

Trustpilot

Late customer service!

Rating only, no written review.

Cia · 14 May 2026

Agent replied · 25 May 2026

Dear Cia, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations

5/5

Trustpilot

Dexters has gone above and beyond

Dexters has gone above and beyond! Couldn’t recommend them more! Thank you

Mr · 13 December 2022

1/5

Trustpilot

SPAMMERS

They keep sending letters and letters EVERY SINGLE month offering their services or properties. They just generate more waste!

Felipe · 27 October 2021

1/5

Trustpilot

Oh my god

Oh my god, so very very unprofessional. I’d lick a stinging nettle rather than work with them again.

Melvin · 7 October 2021

1/5

Trustpilot

Very third class service they don't…

Very third class service they don't know how to speak to there clients and assault them

Shubham · 6 October 2021

5/5

Trustpilot

I deal with Sonia - professional, effective and friendly

I deal with Sonia and it has been a pleasure. Professional, effective and friendly - can't ask for more.Keep up the good work.

Costas · 22 July 2019

1/5

Trustpilot

Absolutely atrocious customer service

Absolutely atrocious customer service. The staff becomes extremely unhelpful the second you sign the tenancy agreement.

Sayyada · 1 June 2020

5/5

Trustpilot

Excellent service from Georgina and…

Excellent service from Georgina and Sheikh. Any problems are dealt with promptly. would highly recommend them.

MR · 14 August 2019

5/5

Facebook

Great service. Fast and reliable.

Adam · 26 February 2015

5/5

Trustpilot

Excellent service and response timing! Sabiya

Rating only, no written review.

Mary · 21 November 2024

Agent replied · 27 December 2024

Dear Mary, Thank you for leaving a wonderful 5* review. Kind regards, Asma

5/5

Trustpilot

Thank you Petros !

Rating only, no written review.

Lucia · 11 June 2024

Agent replied · 22 October 2024

Dear Lucia, Thank you fo much for your 5* review and kind comments. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent service from Donalina

Rating only, no written review.

Richard · 16 May 2024

Agent replied · 22 October 2024

Dear Richard, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters New Cross's Google reviewsLeave Dexters New Cross a review

Questions about Dexters New Cross Lewisham

Has Dexters New Cross won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters New Cross, Lewisham won Gold.

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Tell us what you need and we'll put you in touch. Dexters New Cross hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lewisham.

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