Trusted Agent profile · Lewisham
★★★★★
2,168 reviews across 3 platforms
256 New Cross Road, London, SE14 5PL, Lewisham, SE14 5PL
Dexters New Cross's office in Lewisham, at 256 New Cross Road, is rated 4.4 out of 5 across 2,168 reviews on three platforms, including 375 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
375
Reviews on Google
This office
3
Reviews on Facebook
Business-wide
1,790
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Dexters New Cross, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
5/5
TrustpilotDaniel Norman from lettings is a star
Daniel Norman from lettings is a star. Calm and collective and knows how to handle the stressful lettings process like a pro!!
Thank you for leaving a lovely 5 star review. The team really appreciated your feedback. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotHighly recommended …
Very helpful and made the whole experience easy.
Dear John, Thank you for your lovely words and wonderful 5 star review. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExcellent Service and Highly…
Excellent Service and Highly reccommended and in future would like to build a good client relationship for future projects
Dear Mohammad, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExcellent service
Excellent service from Donalina
Dear Richard, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotHarley at Twickenham branch
Harley at Twickenham branch has been incredibly helpful and very quick at responding to my emails. Highly recommended!
Dear Iakab, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat experience and even better…
Great experience and even better service, very helpful !
Dear Aaron, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotCold called me Again!
Cold called me. Again! Must be desperate for new business, I guess.
I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you and have your details removed. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotWest Hampstead Property Sale
We just sold our house through Dexters in West Hampstead.Honest and trustworthy communication throughout. All in all a very smooth process.Can highly recommend.
Dear Amie, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
4/5
TrustpilotVery positive experience
Very positive experience, great communication and very refreshing to see progress for once after so many let downs with previous companies.Will be recommending.
Dear Jamie, thank you for leaving us such a positive review. We wish you all the best going forward. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotThey offer very good service and look…
They offer very good service and look very well after their old clients
Dear Wieam,We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe were impressed with Linda's professional and friendly approach along with detailed local knowledge. Super friendly support from Phillippa all along the way, kept us informed and in touch. We really appreciated her help. We had a competitive rate for the house sale but with a top notch service. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotExcellent Service: James Mcwhinney
James provided excellent service. I would recommend Dexters.
Dear Amina, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotRepair management
Quick, efficient service.
Dear Robert, Thank you for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDorian in lettings has been amazing…
Dorian in lettings has been amazing with our search, always on hand to help and a pleasure to deal with!
Dear Rob, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotAmazing Service
Lauren from the Richmond office has been very helpful and professional with my search. I would defiantly recommend Dexters.
Dear Harry, It’s great to hear that you have had a brilliant experience with our Richmond office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExcellent service from competent and…
Excellent service from competent and knowledgeable agents.
Dear Kj, Thank you for your wonderful review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat experience & very professional…
Great experience with Will Fowler in Dexters Chelsea Harbour… answered all my questions and was very professional. Highly recommend.
Dear Charlotte, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotAmazing help from Hollie Jasmine
Thank you for all the help from Hollie Jasmine! Really great advice and made the whole process easy! 🙏🏼
Dear Poppy, Thank you for leaving a 5 star review. Hollie will be so pleased to read your positive feedback. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotEfficient prompt courteous service
Efficient prompt courteous service. Easy to contact and approachable.
Dear BM, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotReceived a Dexters Ealing advertising…
Received a Dexters Ealing advertising leaflet through my letterbox despite clear sign saying no leaflets or advertising.
Dear Robin, I am sorry to hear you have received leaflets you have not wanted. If you could send your address to us at customerrelations@dexters.co.uk we can look into this matter further. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat Onboarding
excellent onboarding care so far.
Dear Martin, Thank you for your lovely words and for leaving a 5* review. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotFriendly and efficient
Super easy to deal with, really helpful and efficient in my hunt for a flat! Couldn’t recommend more
Dear Georgia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters is a professional management…
Dexters is a professional management company and have good team to follow up my enquiry. I would like to thank my property manager Donalina who has actively followed up my different enquiries even after closure. Appreciate Dexters team to support my UK life
5/5
TrustpilotDexters West Hampstead Sales
Excellent professional and friendly service from Felix, Meron, Chris & Zack in marketing and selling our house. The team advised us on preparing the house for viewing and then arranged and managed a large number of visits from potential buyers resulting in multiple offers. Overall a very easy and stress free experience.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters New Cross, Lewisham won Gold.
