Dexters New Cross Lewisham reviews

★★★★★ 5/5

Trustpilot

Big thanks to Nathan at Dexters…

Big thanks to Nathan at Dexters Kennington who was really helpful & flexible in showing us a property (we eventually bought) at short notice...twice. He was very knowledgeable but willing to ask the sellers anything he wasn't 100% sure on. Would recommend very highly!

Sam · 27 June 2023

★★★★★ 5/5

Trustpilot

The Team made it extremely easy to move…

The Team made it extremely easy to move in. They addressed all of our concerns quickly and efficiently. Petros was always on hand to talk and he listened with ease.

Rohan · 16 May 2024

★★★★★ 5/5

Trustpilot

Rachel in NW London responds quickly…

Rachel in NW London responds quickly and practically to any issues arising in managing my flat. She is available to tenant and landlord alike. She respects my interests while recognising that the property is the tenant's home. Thank you Rachel.

Sarah · 11 October 2023

★★★★★ 5/5

Trustpilot

I have immense gratitude for Jadasa…

I have immense gratitude for Jadasa Andjadiumi as she's helped me so much during my time with Dexters. Jadasa was always kind and professional with me. She was invested in finding solutions to my problems. Thank you so much!

Alis · 30 October 2023

★★★★★ 5/5

Trustpilot

I submitted an issue in my flat and…

I submitted an issue in my flat and they get back to me promptly! Petros was really helpful and ensured that my concern will be resolved asap.

Mohammad · 5 July 2024

★★★★★ 1/5

Trustpilot

BAD EXPERIENCE WITH BUYING FLAT

Purchased our first flat from Dexters, they delayed giving us the key by ten days to give them enough time to paint and clean flat. After 10 days we received a filthy flat, with furniture left behind, not even one surface was clean. No paint either. They blamed it on 'third party'.Horrible experience. Would not recommend to work with them to buy property. We had the worst experience buying our first flat with them. AVOID AVOID AVOID

AQ · 29 May 2024

★★★★★ 5/5

Trustpilot

Ella from Dexters

Ella, as always is a great Representative for Dexters. Always polite, knowledgeable and helpful.

Steve · 20 May 2026

★★★★★ 5/5

Google

Demi Moore is a very professional, honest and clear estate agent. She's always on call to help, has your best interests at heart and is a joy to be around. Highly recommended.

Lemonben · 29 March 2024

★★★★★ 5/5

Google

I have been renting our flat out since about 2011 and I can attest to the efficiency in Dexters (previously Peter James) with getting tenants back to back between tenancies or within just a few weeks at best when empty. The Estate agents at Dexters are all professional, friendly, fair and balanced between tenants and landlords. Both landlords and tenants can trust to have their needs full filled. I have known Jack since about 2015 and he and his team have always been on top of their game with the fulfillment of tenancies. The speed in which Jack has had tenancies or a choice of tenants to choose has been helpful in ensuring no voids at best. Not surprised to learn he is now the Director at Dexters previously Peter James. Not only one massive congratulations to Jack Dixon but both tenants and landlords will not be disappointed with Dexters previously Peter James, Jack or his team @ Dexters.

L · 29 March 2024

★★★★★ 5/5

Trustpilot

Alistair Maclean was a pleasure too…

Alistair Maclean was a pleasure too work with form a conveyancers point of view - willing to help but also willing to let us do our work and keep the parties happy and informed.

DB · 16 February 2024

★★★★★ 5/5

Trustpilot

Excellent Service. Many Thanks to Mia

I assume everybody knows how difficult to rent a flat in the Uk for a first time…However I would say many thanks to Mia for making this happened for me. She’s been there anytime I need a help. She even answered my silly questions, guided me and helped me to get a beautiful flat. Many thanks.Kerem

Kerem · 9 March 2022

★★★★★ 2/5

Trustpilot

Took 10 months not to sell my flat

Dexters tried to sell a flat for me. The branch manager won my business by proposing a high valuation which in the end turned out to be unrealistic. However, I then received an offer quickly and accepted it. Then, in spite of my doubts about the buyer and several conversations with the guy at Dexters who was supposed to chase the buyer, 6 months later the buyer pulled out. Dexters put the flat back on the market and claimed to have found buyers who turned out to be false leads. After 10 months I gave up and used another, more realistic agent who isn't with a large chain of pushy salespeople. He gave good advice about pricing (and then about reducing the price), got an offer and has now taken the sale to completion. This positive experience has made me realise what a mistake it was to use Dexters in the first place.

Philip · 28 March 2024

★★★★★ 5/5

Trustpilot

Very good service

Thanks to Donalina from Dexters for recently solving some issues we had with the heating at our rented property in Richmond. Thanks also to Tara from maintenance who assisted.The service was quick and the issue resolved successfully.Best wishes,Robert

Mr · 15 November 2023

★★★★★ 5/5

Trustpilot

Victoria Nugent has been a great help

Victoria Nugent has been a great help throughout my move out process and further assistance on making this much more smoother. Thank you very much for all your support and constant updates for each stages.Wish you best luck!Kind regards,Nikhil.

Nikhil · 20 October 2023

★★★★★ 5/5

Trustpilot

Great Assistance from Mohammed Amin

I've been trying to get some work arranged in my property for several months without much success. However, Mohammed Amin was a great help and stepped in to get the access arranged as quickly as possible. Thanks Mohammed!

Mathew · 13 November 2023

★★★★★ 5/5

Google

Dexters honestly made moving house such a less stressful experience. Michael has been fantastic, he’s been so approachable this entire process, I can't recommend them enough! Thankyou

Cameron · 27 June 2024

★★★★★ 5/5

Google

attentive! angel just showed us around a property and was incredibly knowledgeable and friendly - she knew the EPC rating! thanks angel x

Emma · 21 October 2026

★★★★★ 5/5

Trustpilot

Dexters was super helpful with my move…

Dexters was super helpful with my move out. I have heard a lot of horror stories and am please to say i did not have any such experience. My contact was Elisabeth Blair from the Hampton Branch, very pleasant to talk to, with a solution to every problem. When i had issued with a last minute cancellation by a cleaning company called Surrey Clean Queens, Elisabeth got me a cleaning company on the last date of tenancy within a matter of minutes.Truly thankful for making this as smooth at it could be, would recommend Dexters a hundred percent!

Maria · 22 March 2024

★★★★★ 5/5

Google

Would like to say we can thoroughly recommend Peter James of New Cross gate to sell your house. Their team is amazing, and thanks to all the hard work and enthusiasm of Sandra Pearson our house sold St. In a week. Sandra The service received from Sandra throughout the process was impeccable and everything progressed very smoothly.PositiveResponsiveness, Professionalism

Sooey · 26 October 2021

★★★★★ 5/5

Trustpilot

Best letting agents

Their service is second to non . They are prompt and quick to resolve issues. Many thanks to Lorraine in the maintenance team kingston. Fantastic and hardworking lady

Henry · 6 June 2024

★★★★★ 1/5

Trustpilot

Terrible Experience with Dexter Ealing House Viewing Service - Avoid at All Costs!

I had an incredibly disappointing and frustrating experience with Dexter House Viewing Service in London, and I feel compelled to share my experience to warn others about their incompetence and lack of professionalism. I strongly advise potential clients to steer clear of this service.My appointment was originally scheduled for 5:30 PM, the agent called me in the afternoon and requested that we meet earlier, at 5:15 PM. I arrived promptly at 5:10 PM, only to find myself caught in a downpour with no nearby shelter available. I had to endure the rain until 5:25 PM when the agent finally called and informed me that she needed an additional 10 minutes. My companion and I had to resort to renting a zip car to seek refuge from the rain. To make matters worse, the agent arrived at 5:50 PM, a staggering 35 minutes late!When I expressed my dissatisfaction and inconvenience caused by the delay, the agent showed no remorse or willingness to make amends. She callously stated that there was nothing she could do to waive the cost of the zip car, further highlighting the company's lack of accountability and customer care. Our appointment was scheduled to view a total of five properties. The agent did provide all properties address and detailed in our email communication. However, from the very beginning, it was evident that the agent had little regard for our requirements. She first brought us to a one-bedroom flat, despite our explicit request for a two-bedroom unit. Instead of acknowledging her mistake, she attempted to convince us that the living room was spacious enough to compensate for the lack of an additional bedroom. This blatant disregard for our preferences was extremely unprofessional and disrespectful.Reluctantly, we proceeded to the next property, which required an 18-minute drive. To our utter disbelief, the agent struggled for more than 10 minutes to open the door, fumbling with numerous keys to no avail. Eventually, she admitted defeat and apologized, claiming that this was the last property available for viewing. We were astounded that after enduring the delays and the agent's lack of professionalism, we were only able to view one flat, and to make matters worse, it wasn't even the type of property we were interested in. The agent claimed that “because the rental market is very hot”.Overall, my experience with Dexter House Viewing Service was a complete nightmare. Their lack of punctuality, disregard for client requirements, and failure to take responsibility for their mistakes demonstrate a complete lack of professionalism and respect for customers. I strongly urge anyone considering using their services to look elsewhere for a reliable and competent house viewing service in London.

Lup · 17 March 2024

★★★★★ 1/5

Trustpilot

Not reliable service

The property management team responded very slowly, no updates and very little progress is made. Issues are dragging on and takes forever to be solved.When we first moved in our balcony lock was broken and it took in total 5 months to solved. The property was also very dirty and bugs were found.We were also left without hot water for 2 weeks which could have been solved much quicker if the team is more responsible.They takes a lot of time to get things solved even though they always promised to do it asap. We dont find the service reliable at all.

Tra · 15 March 2024

★★★★★ 5/5

Google

5 star experience. Daniel Brogan, probably the best estate agent I’ve ever dealt with, he was professional and really wanted to help us find a place. We were let down last minute by the estate agents we were dealing with and subsequently our house fell through. Totally gutted we reached out to Daniel and he found us our perfect rental property that same day. An asset to Dexter’s! Thanks again Daniel.

Harry · 26 August 2024

★★★★★ 5/5

Trustpilot

Dexters Hampton

Throughout our tenancy in Hampton, Ella Maynard from Dexters was so lovely to work with. She always responded to our needs promptly and professionally, was easy to converse with and we felt that she did an excellent job.

Madison · 17 October 2025