Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotReally poor organisation
Really poor organisation around a new tenancy agreement. They were slow to reply, mixed up payments and withheld deposit returns. We are left with an unsigned tenancy agreement despite living in the house for 5 weeks. Utterly useless.
Louis · 18 November 2025
Agent replied · 22 November 2025
Dear Louis, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
TrustpilotDexters Property Management
I have been using the property management services of Dexters (previously Fields) for twelve years now. I have been impressed with the service that I have received, hence still being with them after so many years. I am very happy with the service that I am receiving from Jamilah Al-Sahar who is very responsive to both my tenants and to me. She is pro-active in getting things done in a timely, professional and friendly manner.
Mike · 13 August 2024
Agent replied · 22 October 2024
Dear Mike, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you to Georgina and the team at Dexters
I wanted to say thank you to Georgina McConnell and her team at Dexters for their excellent service over the last few years. It's great to have a team I can rely on to manage my properties while I am living abroad
Garry · 10 October 2023
Agent replied · 22 October 2024
Dear Garry,We really appreciate you taking the time to leave such lovely comments about Georgina. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMark was a great help! Kind, professional, and very attentive. Highly recommend Dexters for anyone looking for a new property who wants an excellent search experience.
Kieza · 26 August 2024
Agent replied · 25 October 2024
Dear Kieza, Thank you for your kind comments regarding Mark and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotResponsive and proactive so far!
Since moving into a new rental property in recent weeks Caitlin and Donalina from the team have been very responsive and proactive in getting in the contractors to assess works needed. Looking forward to hopefully resolving issues speedily from here!
Dariush · 23 November 2023
Agent replied · 22 October 2024
Dear Dariush, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotShout out to Lorelle and Ashley
Shout out to Lorelle and Ashley. Thank you both for helping me to navigate the sometimes perplexing world of rentals. Your professionalism and kindness are a rare and super combination. Keep doing what you do. Couldn’t do it without you. Whoop, whoop!
Bee · 4 October 2023
Agent replied · 22 October 2024
Dear Bee, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleRecent experience with Kayleigh was faultless. She took time to understand my needs and wants. No ask was too much. E.g. arranging second viewing, quick replies during the buying process, open and honest communication. It was refreshing dealing with an estate agent who is both highly professional and authentically friendly. Thanks again Kayleigh for everything!
Charles · 11 October 2024
★★★★★ 5/5
GoogleVery pleased to have worked with Dexter’s New Cross on our recent purchase. Our vendor’s agent, Demi Moore, is excellent: she is insightful, responsive, and great at communication. Very much appreciated her help during the purchase and pleased to recommend her.
Clay · 26 October 2023
Agent replied · 25 October 2024
Dear Clay, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHOWARD COWLER - Dexters
We’ve been looking for a house for over a year. It’s been difficult to find the perfect fit for our family. Most agents just send random emails but Howard at Dexter’s curated the search for exactly our needs. He checked in over the year and understood exactly what we were looking for. He was on top of it and anything that got our profile - he made sure to make us a priority. Howard finally found us the perfect home and the experience we had to close was wonderful. He made it stress free, he was honest, he made us feel secure and confident in our decision right to the end. There are not many agents like him. Howard from Dexter’s is a gem! Would absolutely use him again and again!
Consumer · 7 May 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave a lovely review regarding Howard. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotCould've been homeless without her.
Could've been homeless without her.Nadia is very competent, kind, and has a warm-heart. I was very impressed that she even replied late at night and early in the morning. Thanks to her, I was able to get a good property at a reasonable price
하윤승 · 9 August 2023
Agent replied · 22 October 2024
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexter's management
I recently changed the management of my London flat to Dexter's, under Mohammed Amin at the London Fields office. It's been a brilliant experience with them helping on every aspect of the letting. I can fully recommend Dexter's.
Mike · 2 January 2024
Agent replied · 22 October 2024
Dear Mike, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHad a lovely experience with Felicity from the New Cross team. Quick at responding, amazing at accommodating our wishes and found me and my friend a beautiful flat that were very excited to move into! Generally great service and smooth experience:)
Camilla · 15 October 2025
Agent replied · 22 October 2025
Dear Camilla, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
TrustpilotI would like to say huge thank you to…
I would like to say huge thank you to Dexter’s , Especially Khadija & her east team 3. I would highly recommend this company as they are extremely helpful, friendly and provide a amazing service. You won’t be disappointed x
Masuma · 15 November 2023
Agent replied · 22 October 2024
Dear Masuma, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent Estate agency
Excellent Estate agency. I want to thank Josep, he was very polite and helped us a lot. I definitely recommend this agency.
Ricardo · 22 October 2024
Agent replied · 27 December 2024
Dear Ricardo, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
TrustpilotNabil Subhani help with 43 Gothic building works
I would like to write a thank you to Nabil Subhani for his assistance in helping during renovations to my property he was a great help in communication with my tenant and was also very prompt in dealing with my calls to him . He has a good approach to his work .
Ray · 5 November 2024
★★★★★ 5/5
GoogleWe brought a property last years and Peter James were the sellers agent. We dealt with Phillippa all the way through and had a very good experience - she was amazing. She showed us the property initially and supported all the way through to the sale. Wished we had put our previous property on the market with them as well.
Mille · 26 October 2021
Agent replied · 25 October 2024
Thank you Mille for taking the time out of your busy schedule to write such a great review of your experience, we will pass on your kind words to Phillippa and hope to see you again in the future. We wish you all the best in your new home.
★★★★★ 5/5
TrustpilotDexter's property management did a…
Dexter's property management did a great job. Huseyin helped me navigate a couple of repairs and issues. He was super helpful and communicative throughout the process. Thanks!
Anon · 17 February 2026
Agent replied · 22 February 2026
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotHighly recommend Dexters
Dexters are an exceptional estate agents, who put their tenants and future tenants first and are rapid with responses and getting things done. We would like to say a big thanks to Paul (Hendon) who was extremely excellent at getting us our lovely home.
SA · 29 July 2023
Agent replied · 22 October 2024
Dear SA, It’s great to hear that you have had a brilliant experience with our Hendon office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotRachelle Cambell has been an awesome…
Rachelle Cambell has been an awesome support getting a new property, making it easy and quick. She was so professional and kind. Really appreciate her good job and been such a great person .I would highly recommend Rachelle to anyone. Thank you
Alexander · 19 September 2023
Agent replied · 22 October 2024
Dear Alexander, It’s great to hear that you have had a brilliant experience with Rachelle. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI've been looking for properties to…
I've been looking for properties to rent for a few weeks and calling up multiple estate agents can be very stressful and tiring, however I had a great experience with Dexters today. Lewis Elliot was incredibly friendly & helpful over the phone, top tier experience!
Dami · 30 June 2023
Agent replied · 22 October 2024
Dear Dami, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotStraightforward and efficient
Bailey has been super helpful with all things when it comes to managing the property I was renting. She's straightforward and gets things done which is always appreciated it. Easy to communicate with and efficient.
Marina · 26 February 2024
Agent replied · 22 October 2024
Dear Marina, Thank you for taking the time to leave a lovely review regarding Bailey. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI've dealt with Daniel Brogan from the team almost exclusivity, he was very helpful during the viewing, guided me clearly throughout the whole onboarding process and kept in close communication. Can't recommend them/him enough.
Christopher · 16 March 2024
Agent replied · 11 November 2024
Dear Christopher, Thank you for your kind comments regarding Daniel and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
TrustpilotAs a contractor, GSP Property Maintenance
As a contractor, I highly recommend Donalina Gargrupe‘a services. She is very professional and knowledgeable. Always helpful and friendly, when it comes to handling difficult situations she handles the situation very well, managing the communication between both parties, super friendly.
Nadeesha · 31 October 2023
Agent replied · 22 October 2024
Dear Steven, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Donalina will be thrilled to read this. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHuge thanks to Will for all of his brilliant help in our house purchase - would definitely recommend Will and the team and Dexters generally
Roisin · 26 August 2024
Agent replied · 25 October 2024
Dear Roisin, Thank you for your kind comments regarding Will and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
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