Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
★★★★★ 3/5
GoogleLettings agents very friendly and professional, however the management division can be rather ineffective. That being said, they released my deposit with little fuss.
Main issues included:
No hot water in 1st floor kitchen for a year, repeated plumber no-shows. When boiler for basement kitchen breaks, management tells us on the phone we'll need to bring someone in after the problem is described. They then tried to charge us for the service they instructed us was needed to fix the hot water.
Felix · 8 October 2025
★★★★★ 5/5
TrustpilotShayan Waziri made my experince a 5*…
Shayan Waziri made my experince a 5* experience, he has helped me with my inquiries and he is extremely professional and helpful. Shayan is a big credit to the company and because of this experience, I am very satisfied with the service and will continue working with Dexters as a tenant.
Mr · 19 July 2023
Agent replied · 22 October 2024
Dear Mr Taha, It’s great to hear that you have had a brilliant experience with Shayan. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleFive stars to the remarkable team at Dexters who sold my property and also my mum's flat. They are efficient, proactive, reliable, great value, friendly, expert and very professional.
My selling journey was quite challenging and they really helped navigate though, including the team at the New Cross Office and Sandra at the Lee office who was helping get the whole chain moving along.
Massive thanks to Dexters, I made a great decision getting them on board for my property sale.
Marc · 26 August 2024
Agent replied · 25 October 2024
Dear Marc, Thank you for taking the time to leave such a great review for Sandra and the New Cross office , your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotI am working with Olivia from the…
I am working with Olivia from the Brentford office and it’s the first time I feel like the property is in truly good hands. She’s very responsive, attentive and empathetic. Long may she continue managing my property.
Jon · 15 September 2026
★★★★★ 5/5
GoogleMichael has been incredibly helpful from start to finish during the process of renting a 1 bedroom apartment in the New Cross area. It's been remarkably stress free especially during these difficult times when the housing market is so chaotic.
Very impressed by the knowledge, attitude and effectiveness of the Peter James Agency Team.
Thank you so much Michael.
Razvan · 26 October 2022
Agent replied · 25 October 2024
Dear Razvan. Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Naomi Murdoch, Customer Relations Team
★★★★★ 5/5
TrustpilotSelling and buying
They kept us up to date with everything on hand to help with any problems.Alistair and Kate made our move go very smoothly and hassle free,Yes we would recommend them to any.
Robert · 24 August 2024
Agent replied · 22 October 2024
Dear Robert, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotMy experience with Dexters was really…
My experience with Dexters was really BAD!First they lied about the property in the ads, mentioned there are free parking, no service charge and only when we received the property report by waiting for 5 month then realised its not the case. On top of that, we were suggested to take incentive from seller offline in order to close the purchase sooner and at the end of the day, we didn't receive the agreed cheque even though it was written in email by seller. After the completion date, agent just said it's betwen you and seller, they cannot do anything and unwilling to provide contact information with us. Agent suppose to protect buyer's right but it apparently was not our case. Be careful with who you are dealing with. My experience was with Dexters Dartmouth Park Estate Agents.
JJ · 23 August 2024
Agent replied · 22 October 2024
Dear JJ L, I am sorry to read your 1* review comments. I understand that our Area Director has already been in touch to discuss this further with you. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotIncompetence writ large
We were recommended to use an agent that had been taken over by Dexter's. Since engaging Dexter's Finchely to let our property we have had numerous issues namely; 35% of monthly payments have been incorrect, over charges on agreed management fees and unauthorized letting board.On every occasion it has taken us to highlight the errors before they were rectified despite repeated (hollow) assurances that the Company highly values it's relationships. Avoid these cowboys at all costs.
Tony · 25 October 2024
Agent replied · 27 December 2024
Dear Tony, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations.
★★★★★ 5/5
Trustpilot5/5 Service
In my opinion, i am surprised on how amazing coming to dexters truly was. The staff are top notch. Khadija and her team, city and east team 3 are recommended by me massively. The work they put in to solve my problems are of high status.
Musa · 15 November 2023
Agent replied · 22 October 2024
Dear Musa, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExceptional client focus
We have terrific experience from the Prime Team at the Chelsea office - Lee and Steven were among the most professional agents I have worked with in 25 years. I could not rate their attentions to detail and their commitment to client satisfaction more highly.
Gitte · 4 December 2023
Agent replied · 22 October 2024
Dear Gitte, Thank you for taking the time to leave a wonderful 5* Google review. Lee and Steven will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotResponsive experience for renters
Dominic has been very responsive in managing my experience in a new flat. Very proactive in communicating with the landlord and getting issues resolved as quickly as possible. Thanks very much!
JF · 2 September 2024
Agent replied · 22 October 2024
Dear JF, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotFull manged letting service
We have used Dexters for many years for a fully managed letting service and have never had any problems with there service
Mr · 15 May 2026
Agent replied · 25 May 2026
Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
TrustpilotThe whole team in Dexter is super…
The whole team in Dexter is super helpful and always very attentive to our needs. Daragh, in a particular moment of challenge, was very thoughtful and thorough. Thank you so much for taking care of us!
Carlotta · 5 June 2024
Agent replied · 22 October 2024
Dear Carlotta, Thank you for taking the time to leave a wonderful 5* review. Daragh will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters North Property Management Team…
Dexters North Property Management Team are great and have sorted out any issues for me within a reasonable amount of time of me moving in.Petros Giorganios has been extremely helpful and polite and I would definitely recommend him to anyone that wish to uses Dexters Property Management.
Rekha · 11 October 2023
Agent replied · 22 October 2024
Dear Rekha, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotZen in Battersea
I would like to commend Zen Sinclair at the Battersea office for the excellent service she provided to us in securing an apartment in Theatre street. She was efficient, quick to respond and very attentive and her assistance since we moved in has been huge. Thanks Zen!
Rosie2009 · 11 October 2023
Agent replied · 22 October 2024
Dear Rosie, It’s great to hear that you have had a brilliant experience with our Battersea office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience with Dexters Islington
Great experience with Dexters Islington, very prompt answers, helpful to find solution / professional to fix issues with the flat, and most importantly, no bad surprises during the tenancy journey. A special thank you to Jude and Jamie from the renting team, and to Karen from the selling one, her advices have always been very precious, she knows the area very well.
Walid · 20 May 2022
Agent replied · 27 December 2024
Dear Walid, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGeorge Calderara manager of the Hendon…
George Calderara manager of the Hendon agency and Daniel Grossman were supper efficient in makin the sale process progress so quickly. Our offer was made on the 6th November and we exchanged on the 19th December. Thank you to the team. We are delighted
Joe · 21 December 2023
Agent replied · 22 October 2024
Dear Joe, Thank you for taking the time to leave a wonderful 5* review. George and Daniel will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJoe has been very friendly and has…
Joe has been very friendly and has great knowledge of the rental sector in our area. He is approachable and very positive, efficient and effective. He communicates well and keeps us informed at all stages . We could thoroughly recommend Joe for all rental needs.
Laura · 28 November 2023
Agent replied · 22 October 2024
Dear Laura, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAlistair Maclean was superb
Alistair Maclean was superb - he ensured we were fully informed throughout the house purchase process and kept us up to date with every piece of information during a complex scenario and answered all queries promptly - Kudos to him and our thanks ! Simon
Simon · 27 November 2023
Agent replied · 22 October 2024
Dear Simon, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDealt with Linda Callaghan and the team at the New Cross office. Excellent service from start to finish. I was kept upto date with all offers and the team worked hard to achieve the best sale price for me. Everything was dealt with in good time, and I would happily use the services of Peter James Estates again.
Joe · 26 October 2022
Agent replied · 25 October 2024
Dear Joe, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Naomi Murdoch, Customer Relations Team
★★★★★ 5/5
TrustpilotJessica is simply the best
I recently had the renewal of contract with the help of Jessica Carson at Dexters.Jessica was very efficient and professional in negotiating with the landlord. The deal was closed in one day with a satisfactory outcome. I am very happy with Dexters and Jessica is just brilliant. Thank you for all.
A · 16 June 2023
Agent replied · 22 October 2024
Thank you for taking the time to leave a wonderful 5 star review. Jessica will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotOverall we have had a good experience…
Overall we have had a good experience selling our house with Dexters. I can recommend Peter Gobey whose straightforward and positive approach got us there in the end. He was not over bearing, but courteous and helpful. We were reassured by his professional experience and attention to detail. As well as Peter, we would like thank Paul Samuels, both for their dedication and professional practice.
Lucy · 15 November 2021
Agent replied · 27 December 2024
Dear Lucy, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat communication
Great communication. The communication with Nabeel has been excellent. He is really helpful, and always came back to us so quickly. We are happy that we can reach him for any problem or question that we have.
Manuela · 3 May 2024
Agent replied · 22 October 2024
Dear Manuela, Thank you for taking the time to leave a wonderful 5* review. Nabeel will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI worked with Kayleigh Burrett who was incredibly knowledgeable about the area, and property in general, as well as being very personable. She made what can be a somewhat daunting and stressful experience enjoyable.
Folarin · 27 June 2024
Agent replied · 25 October 2024
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
