5/5
I sold my aunts house in January this…
I sold my aunts house in January this year after a long process and having lost a couple of buyers it was rather stressful.

Trusted Agent profile · Lewisham
★★★★★
2,303 reviews across 2 platforms
430-432 Lee High Road, Lee, London, SE12 8RW, Lewisham, SE12 8RW
Dexters Lee's office in Lewisham, at 430-432 Lee High Road, is rated 4.3 out of 5 across 2,303 reviews on two platforms, including 313 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
5/5
I sold my aunts house in January this…
I sold my aunts house in January this year after a long process and having lost a couple of buyers it was rather stressful.
5/5
Alistair was a pleasure to work with…
Alistair was a pleasure to work with and would highly recommend to anyone!
Dear M. Hughes, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
1/5
I only put 1 star because 0 wasn’t an…
I only put 1 star because 0 wasn’t an option.I tried to buy a property through Dexters Kensington and it was a nightmare!The agent Manon pressured and harassed me to deposit a 200K non refundable deposit knowing well that the seller was ready to close the deal with another buyer...She let me waste my money and time , arranging surveys ( that she initially said I didn’t need ) , luckily i insisted and got one anyway ... and after nearly a monthly of stressing me daily she didn’t even bother calling to tell me that the flat had been sold .So I was left with thousands of £ in bills to pay .I will never deal with Dexters again and I will make sure to inform everyone I know !
Dear Amanda, I am sorry to read your 1 star review. I have passed your comments on to the Office and someone shall be in touch with you. Please do not hesitate to contact us again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Services provided to us have been great
Services provided to us have been excellent and we couldn't be happier. Hannah, Alistair and Alex have been cooperative helping us at every turn making sure we were informed all the way. They've been professional and patient the whole time, simply couldn't ask for more
Dear Regina, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
Dexters Clerkenwell
Great team at Dexters - especially Zelda, Bailey and James. Very efficient and diligent in their work.
Dear Dawn, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
I had a property agent from Dexter named Tullula Williams. Her service was amazing because she’s very confident and professional. Provided more than two options that will possibly suits my budget. Very pleased with her service, communication skills and very thorough.Thank you m.
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
You don’t know you have a bad agent
You don’t know you have a bad agent, until a good one takes over. Our flat was on the market for 3 years with another agency in tooting, a frustrating time with little info or plan shared. We were blown away by Alice, Gaz, Esta, Elliot, Margaux, and Michael. They were tenacious experts who brought new ideas and approach to the table… we sold within 6 weeks. I particularly want to highlight the support offered post-offer. Their sales support was exceptional.Thank you to the whole team!
Dear Ashton, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Tooting office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Rasel has been a wonderful help with…
Rasel has been a wonderful help with the process of renewal, it was handled professionally and smoothly therefore I highly recommend.
Dear Sofie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Best for rentals and property management
I have dealt with Dexters for years and have been mostly happy overall. To be honest, the quality of service always depends on the individual. Other than a couple of notable exceptions, nobody,does it better for rentals and property management.Buying, selling and renting out property (particularly the latter) are all extremely stressful activities and so it is important to have reliability, peace of mind, and trust. Lindsey BH on the property management team is second to none and we are so please to have her managing one of our properties: she manages to be super responsive, pre-emptive, efficient and caring , an all with professionalism and a smile.Definitely recommend Dexters overall for property management and rentals.
Dear David, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Tullula seamlessly assisted me with finding the ideal flat that fulfilled all of my requirements. I appreciate her consistent level of communication to keep me informed about properties and her friendly manner while viewing. Highly recommend and I would happily use her expertise again in future.
Dear Aileen, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
2/5
Dexters don't care about your time
Dexters has a lot of great property listings on their website, zoopla and other places. I called in to check on a few and to my surprise, out of 6 listings 5 of them were off the market. They don't seem to bother to take out good properties, probably to get you to call them.Once I got on the phone, a very nice lady chatted with me about their available listings and send a comprehensive follow up email. Within an hour, I've booked a viewing for next day in the afternoon and I receive a confirmation email. I turn up to the property the next day and since there's no one around, I give them a call. After quite a bit of waiting time they end up telling me the property is off the market since the morning and they forgot to cancel my viewing. I've wasted a good hour on the tube and took time off work for this. But don't worry dear reader, I've got another hour of tube on the way back to write this review for you. Definitely not a serious letting agency in my opinion and won't be dealing with them in the future.
Dear Paul, we are disappointed to read your 2 star review. I have forwarded your comment to our Office Director to be review with the team. Please do not hesitate to contact us again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Jadasa Andjadiumi has been extremely…
Jadasa Andjadiumi has been extremely helpful and responsive getting all of our issues fixed. Thank you!
Dear Alexander, Thank you for taking the time to leave a lovely review regarding Jadasa. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Quick process / Got just what I was hoping for
Quick process / Got just what I was hoping forJoe Read and his staff at Dexters Broadway Market worked at incredible speed to get viewings organised and found me ideal tenants. This was my first experience letting my flat and Joe patiently explained every step of the process. I wouldn't hesitate to engage their services again in the future.
Dear Carl, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
1/5
Dexters Clapham absolute nightmare!
Dexters Clapham - absolute nightmare! I should of heeded the warning signs at the beginning, they failed to give the tenant end of tenancy which meant the tenant had to stay an extra month then refused to pay for that months rent; Dexters have taken no responsibility for this, their communication is poor to non-existent. I paid for a check-out but had no response after 3 emails; the 4th email I advised them to cancel at 10am and I would do the check-out myself however, they still went ahead at 1pm and did the check-out. The tenant moved out on 4th May 2022 and I'm still waiting for a refund for the check-out. I have tried to contact them numerous times by phone and get nowhere, I even go into the branch and get fobbed off. I do not recommend them whatsoever... too many excuses and no one taking control and resolving the issue.
Dear Mark, I am sorry to hear your experience with us was not as expected. I have forwarded your comments to our Area Director and Directors of Property Management. Kind regards, Asma Chughtai, Customer Relations Team
1/5
I wish I could give them no stars
I wish I could give them no stars. Dexter's literally left us homeless. They showed us a wonderful flat, we were approved and paid eye-watering amounts of deposit to secure the letting. Once we had signed the agreement they called us the day before the move to tell us that actually, the landlord never signed the agreement. We had broken our lease that was due to end just 2 weeks after we moved into the new flat. The landlord would not extend, so we had less than 2 weeks to find a place to live and move. We lost significant sums to booked removal services and so much more. Dexters did almost nothing to help us. All they had to do is get the landlord to sign the agreement when they told us we were approved -- and they didn't. They took absolutely no accountability. Never ever trust them.
Dear Beth, I am disappointed to read your 1 star review. I understand the Director of the office has been in contact with you to discuss this matter. All feedback is very important to us and appreciate you bringing this to our attention. Kind regards Asma Chughtai Customer Relations Team
5/5
Amazing estate agent!
If you're looking to buy or sell in Hampstead I would highly recommend George Calderara. He has been excellent and will be using him in the future when looking to sell or buy again.
Dear Rebecca, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
George Calderara
George Calderara was fantastic in advising me about buying a house. Being a first time buyer, I needed to speak to an agent who was knowledgeable so I am so glad I found George!
Dear Steve, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Aarati has been so great and helpful
Aarati has been so great and helpful, always keeping me informed with updates and any information I needed.Highly recommend this agency!
Dear Grace, Aarati will be so pleased to read your kind comments. Thank you for taking the time to leave a wonderful 5 star review. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
Jacqueline was a very responsive estate agent who was always on top of the latest situation. She helped keep the purchase/sale on track and we would recommend her.
Dear Alvaro, It’s great to hear that you have had a brilliant experience with our Lee office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Naomi Murdoch, Customer Relations Team
5/5
We had Mark and his team help us rent out our property. Very professional service and tenants found with a very quick and smooth process. Would highly recommend
Dear George, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Naomi Murdoch, Customer Relations Team
5/5
Flat purchase experience
We recently purchased a flat via Dexters in Muswell Hill and were very happy with the service we received. Our contact Roland responded promptly to all our enquiries and requests and generally maintained communication and liaised with the seller for us throughout the process which definitely reduced the stress of our purchasing experience
Dear Jane, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
Dexters do a great job managing my…
Dexters do a great job managing my property, particularly Donalina, who is very efficient and very friendly
Dear Gary, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Donalina has been really helpful…
Donalina has been really helpful managing tenants in our rental flat in Kingston. She is professional and knowledgeable, we are very happy with the service.
Dear Emma, Thank you for taking the time to leave a wonderful 5 star Google review. Donalina will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
I cannot praise the team at Dexters at…
I cannot praise the team at Dexters at London Bridge enough. I approached them as my then tenants were due to move out just after the first covid lockdown and the market was suffering. My other estate agency could not find tenants for me. Dexters were working in the office and after office hours whilst my other agency were only coming into the office only once a week and doing virtual viewings. After I made the switch, Dexters found me tenants very quickly, and I only ended up with a 1 week void. Every member of staff that I have spoken to has been really helpful and friendly. This year my current tenants are due to move out soon. Dexters have new tenants ready to move in right away for me. Very impressed with the service. Wish I had found them years ago. Would highly recommend. Thanks especially to Bobby, Alex, Tony and Ida whom I have dealt with on a regular basis.
Dear Julia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
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The Trusted Agent 2026 results for Dexters Lee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Dexters Lee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lewisham.
Yes. Dexters Lee won Trusted Agent in The Trusted Agent 2026 awards.