Dexters Lee Lewisham reviews

★★★★★ 5/5

Trustpilot

I believe Rasel was the name of the…

I believe Rasel was the name of the employee that assisted me if I remember correctly. He was very clear and professional. Covered all my enquiries. Very helpful and respectful.

Amanda · 14 July 2023

★★★★★ 5/5

Trustpilot

Excellent service!

Excellent service! Thank you Sabiya Virmani

Mary · 11 November 2024

★★★★★ 5/5

Trustpilot

Positive experience

Amazing agency and Vicky Branecka is an amazing agent.I am sure if you will have to deal with this agency you won’t be disappointed.

Ylenia · 13 December 2023

★★★★★ 1/5

Trustpilot

Steer clear

Steer clear - they don’t allow you dispute any charges against the deposit (and even suggested that more charges ‘might be added on’ if we were to pursue any kind of appeal against them). They suggested they had done us a favour for not allowing the landlord to add illegal charges as a reason not to appeal the others. We had multiple experiences of rude and/or aggressive phone calls, in one case angry that we had underpaid on our final rent - only to find out it was their mistake and they had forgotten to invoice us weeks before. They also had no idea about our move out date (calling us to confirm move out with dates that were 2 weeks early, multiple times). Overall, it’s been a really stressful time consuming experience - don’t use them if you value your time.

M · 15 May 2023

★★★★★ 5/5

Trustpilot

Alistair was extremely helpful during…

Alistair was extremely helpful during the transaction and his co-operative work between all parties assisted with the eventual exchange of contracts.

Laurence · 15 February 2024

★★★★★ 5/5

Trustpilot

Brilliant service

Brilliant service! Indre has been amazing, very helpful and good communication. I would highly recommend Dexters services thanks to the help we have received from Indre

Ellie · 24 October 2023

★★★★★ 5/5

Trustpilot

A genuinely excellent agent

Pro-active, professional, friendly and interested in doing a good job. Jo from Dexters is all of these things. A true breath of fresh air and a delight to deal with. She can’t perform magic, no-one can, but she lets you know what she can do and how that’s going. She also gets an awful lot done too. Great liaison between landlord and managing agent. Excellent communication. I’ll stop now.

PAUL · 14 February 2024

★★★★★ 1/5

Trustpilot

Agent phoned to cancel a viewing 15…

Agent phoned to cancel a viewing 15 minutes before it was scheduled. I had to travel an hour to get there. He told me to improve my offer or not to bother with the viewing. Then he tried to push other viewings, which I had never indicated any interest in. I told him I was not interested in those other properties, and he demanded, I think quite rudely, to know how I could be not interested when I hadn't seen them. Dude, I saw them on Rightmove. They suck. That's why I'm not interested in them and never was.All in all the experience left a nasty taste in my mouth.

Richard · 10 May 2023

★★★★★ 5/5

Google

Conor helped me make informed choices, arranged viewings and found a buyer quickly and the process was seamless. Highly recommended.

Ellie · 10 December 2025

★★★★★ 5/5

Trustpilot

Danny was a big help

Danny was excellent in swiftly resolving two minor issues with our property.

Oliver · 2 August 2024

★★★★★ 5/5

Trustpilot

Ibrahim is a great property manager

Ibrahim is a great property manager. He is both attentive and proactive with a great eye for detail. We feel safe working with him and clearly operates as a true professional. Thank you Ibrahim and Dexters.

Mark · 6 December 2024

★★★★★ 4/5

Google

Special thanks to two of the lettings agents from the Lee branch , Hadrick and James who went above and beyond to help us find the right place of our choice to rent. Although we didn't rent an apartment through them eventually , but they were extremely polite from the day we met them and guided us well about the proceedings, answering all our questions patiently and offering valuable solutions to our problems.

Pooja · 11 November 2023

★★★★★ 5/5

Trustpilot

A big thank you to Charlie and the team…

A big thank you to Charlie and the team for their help in purchasing a flat in Kensington. All the team were responsive, professional and ensured the process was completed in a timely manner. I look forward to working with you again in the future!

Rav · 25 October 2021

★★★★★ 5/5

Trustpilot

Great and professional service

Great and professional service. In parricular Erjon Bejtullahi was very helpful and enthusiastic agent who continuously helped through the whole renting process. Super happy with the service provided.

Marco · 24 August 2023

★★★★★ 5/5

Trustpilot

Dexters have managed properties for me…

Dexters have managed properties for me for a number of years. All of the team are helpful and in particular Narayan the manager at the Chiswick office has sorted out many issues very promptly and efficiently. He is always very positive and friendly.

John · 14 February 2022

★★★★★ 5/5

Trustpilot

Helpful, Friendly, Attentive

Hope Jones has been super friendly and helpful in mine and my sister’s search for a property to rent, always quick to respond and attentive to our needs, would recommend!

Annabel · 29 June 2023

★★★★★ 1/5

Trustpilot

Avoid this agency

They kept trying to push a 3 year contract on us, after a lot of back and forth we got it down to 2years and 3 months (still not ideal), we were also told the flat was unfurnished and then when we put our offer in they told us it was fully furnished which turned out to include an array of random items and ornaments, an old rusty meat grinder (I'm not even joking) none of which were mentioned before signing anything and they tried very hard to get us to keep the old, lumpy and stained mattress, which luckily after a lot and back and forth, we manged to get them to remove. When we moved in the flat was filthy and the garden was a tip.We had multiple problems during our stay, all of which took far too long to get resolved, one of which was a gas leak that Cadence had to come around to investigate and then turn our gas off, we informed dexters about this and then a few days after asked them again when someone would be getting sent out to fix the issue and they acted like it was the first time hearing about this.At the end of our tenancy they tried to charge us £300 for the garden and £120 for a "top up" clean even after showing proof we hired professional cleaners and evidence of how much cleaner and neater everything was now compared to how it was left to us. We obviously disagreed with them but they kept saying if we went to the TDS we would lose so there would be no point in trying but luckily we didn't listen to them and went to the TDS who fully agreed with us and we got our full deposit back which was great but a lot of effort to go through and a long wait just to get our deposit back.If you're looking to rent, then avoid dexters at all costs and if you're currently unlucky enough to be renting from them, then make sure to go to the TDS when they try to steal your deposit after your tenancy is up.

Andy · 1 May 2023

★★★★★ 5/5

Google

I recently rented a property through Peter James estates and I am very pleased with the service I received. They were very accommodating, professional and helpful. Thank you to Mark, Kirlon and Alicia, excellent communication and service!

Patricia · 11 November 2022

★★★★★ 5/5

Google

I have rented a place through Peter James and our agent Kirlon has been great through the whole process. He has been very helpful and proactive with giving us information, keeping us well informed. Would definitely recommend!

Hannah · 11 November 2022

★★★★★ 5/5

Google

Alicia in Peter James is a great agent. Her determination and stubbornness allowed me and my family to live in a dream part of London. Professional quick contact and action deserves special recognition. Thank you 100% Alicia!

Bartosz · 11 November 2022

★★★★★ 1/5

Trustpilot

Dexters: Terrible agency, steer clear

We've been looking for properties to rent and buy in London for over 4 months and we have dealt with Dexters East, West, South and North of the river on over 13 occasions. Apart from 2 occasions, they have always been late. They also have cancelled properties within the same 30mins on 3 occasions (and when you travel 1h to get there, it sucks). Once they'd even forgotten our booking. And on all but 2 occasions, they had no idea about the details of the flat and were last minute fill-ins to show the flat so didn't know about the flats' features. With regards to renting, they kept pushing us to put down a 3 years contract and to increase the price: and the worst bit was that when we did it, we actually lost the flat because the owner actually wanted a short term 1 year contract! On another rental in Pimlico, they told us to offer at least a 3 year contract or not to even bother apply. An appalling company, avoid at all cost.

S.D · 29 April 2023

★★★★★ 5/5

Trustpilot

Extremely Professional

Matt was extremely professional in all his interactions and really helped facilitate meaningful discussions with the sellers. It was a pleasure to work with him to find our next home.

SB · 26 June 2023

★★★★★ 5/5

Trustpilot

Good customer service

Donalina is very helpful and always prompt response as our property manager. Many thanks.

Willow · 21 June 2024

★★★★★ 5/5

Google

Big thank to Angel, who was very helpful and provided best service to us to find our new home.

Teodor · 16 March 2024