Dexters Lee Lewisham reviews

★★★★★ 5/5

Trustpilot

Dexter's management

I recently changed the management of my London flat to Dexter's, under Mohammed Amin at the London Fields office. It's been a brilliant experience with them helping on every aspect of the letting. I can fully recommend Dexter's.

Mike · 2 January 2024

★★★★★ 5/5

Trustpilot

I would like to say huge thank you to…

I would like to say huge thank you to Dexter’s , Especially Khadija & her east team 3. I would highly recommend this company as they are extremely helpful, friendly and provide a amazing service. You won’t be disappointed x

Masuma · 15 November 2023

★★★★★ 5/5

Trustpilot

Excellent Estate agency

Excellent Estate agency. I want to thank Josep, he was very polite and helped us a lot. I definitely recommend this agency.

Ricardo · 22 October 2024

★★★★★ 5/5

Trustpilot

Nabil Subhani help with 43 Gothic building works

I would like to write a thank you to Nabil Subhani for his assistance in helping during renovations to my property he was a great help in communication with my tenant and was also very prompt in dealing with my calls to him . He has a good approach to his work .

Ray · 5 November 2024

★★★★★ 5/5

Google

Hadrick has been really helpful since I first contacted him. After a first viewing, he notified me early on another property that was available. He provided feedback on how to make an stronger application, he was friendly and trustworthy.Highly recommend.

Alejandra · 11 November 2023

★★★★★ 5/5

Trustpilot

Highly recommend Dexters

Dexters are an exceptional estate agents, who put their tenants and future tenants first and are rapid with responses and getting things done. We would like to say a big thanks to Paul (Hendon) who was extremely excellent at getting us our lovely home.

SA · 29 July 2023

★★★★★ 5/5

Trustpilot

Rachelle Cambell has been an awesome…

Rachelle Cambell has been an awesome support getting a new property, making it easy and quick. She was so professional and kind. Really appreciate her good job and been such a great person .I would highly recommend Rachelle to anyone. Thank you

Alexander · 19 September 2023

★★★★★ 5/5

Trustpilot

I've been looking for properties to…

I've been looking for properties to rent for a few weeks and calling up multiple estate agents can be very stressful and tiring, however I had a great experience with Dexters today. Lewis Elliot was incredibly friendly & helpful over the phone, top tier experience!

Dami · 30 June 2023

★★★★★ 5/5

Google

Had an amazing experience with the Dexters Lee estate agent. Very helpful and happy with the service. Special thanks to Tullula!!

Pratima · 3 November 2024

★★★★★ 5/5

Trustpilot

Straightforward and efficient

Bailey has been super helpful with all things when it comes to managing the property I was renting. She's straightforward and gets things done which is always appreciated it. Easy to communicate with and efficient.

Marina · 26 February 2024

★★★★★ 5/5

Trustpilot

As a contractor, GSP Property Maintenance

As a contractor, I highly recommend Donalina Gargrupe‘a services. She is very professional and knowledgeable. Always helpful and friendly, when it comes to handling difficult situations she handles the situation very well, managing the communication between both parties, super friendly.

Nadeesha · 31 October 2023

★★★★★ 1/5

Trustpilot

Letting with Dexters -- oh dear

I have let with Dexters for several years in the Notting Hill area in London. However, their costs were increasing without evidence of their services improving. Rather a declining service with office personnel who were constantly changing and seemingly had very little experience of the services needed. When one tenant left, the flat had been allowed to degenerate so far that I had an estimate for £42,000 to repair, restore and redecorate. On the strength of that neglected tenancy, I chose to find another agent. Since then Dexters have pursued me for sums of money I owe for services I can no longer believe they had provided. This continued to the point of threatening legal action. The company seems to have got out of hand and is more or less unmanaged now, so far as I can tell!

Bob · 25 July 2025

★★★★★ 5/5

Trustpilot

Thanks Natasha and team

We have been renting the same property for the past five years and since the beginning, Natasha Bedenik and her team have always been very kind, polite, helpful and efficient. Thank you Natasha, Saad, Indrit and others. MD & KP.

MD · 24 October 2023

★★★★★ 5/5

Trustpilot

Joe was really helpful throughout the…

Joe was really helpful throughout the entire renting process, keeping in contact with updates regularly. He was direct and honest with his thoughts and turned around the listing in a speedy fashion. I'd definitely recommend.

David · 15 February 2024

★★★★★ 5/5

Trustpilot

excellent service

I would highly highly recommend coming to dexters, the staff here are incredible especially Khadija in the city and east team 3, she gave excellent service and helped answer all my enquiries and now all my issues are solved!

Sameeya · 15 November 2023

★★★★★ 5/5

Google

Angel was very helpful and informative during the whole process. She made everything seem very easy and we managed to complete the whole process very quickly and efficiently thanks to her help.

Nick · 14 April 2024

★★★★★ 5/5

Google

I had really great service with the team at Dexters. Collins was hands on throughout and helpful throughout the maze of rentals in the uk. Well done. I highly recommend this team

Pabara · 14 April 2024

★★★★★ 5/5

Trustpilot

We had a window in our flat…

We had a window in our flat unexpectedly shatter this week, which ended up being more stressful than we anticipated due to delays and confusion around getting it repaired. Throughout the whole situation, Ryan Campbell, the property manager was absolutely fantastic. He took the time to listen to both me and my housemate, offered clear and practical advice, and made sure we felt genuinely supported.

Rose · 19 December 2025

★★★★★ 5/5

Trustpilot

A big thank you to Rai Gega, our Tenancy Manager

He was helpul and supportive during our recent tenancy renewal in Hanwell and also managed a quick turn-around, so that our tenancy was renewed in less than a month.

Loredana · 18 September 2026

★★★★★ 1/5

Trustpilot

Stay away & don’t fall for their tricks

Dexters is one of the worst lettings agencies I had the misfortune of dealing with. Here are the list of just few of things that happened while renting one of their properties in Kensington.- on moving in: pizza was found behind radiator. Hair everywhere. They admitted to only having spot cleaned the property- front lock was not working and got stuck in the property multiple times having had to climb out of the window. Would not immediately deal with the issue- had to have the flat professionally cleaned- all the cupboards were broken, toilet leaking, boiler (in the bedroom) rattling- front window on a ground floor flat not lockable (little bit of a security hazard)- impossible to get hold of anyone- no insulation, had a 2 year case with the council as the property below was a student accommodation and the noise / cigarette smoke was unbearable in the bedroom. Dexters didn’t acknowledge - no maintenance was every carried out- boiler had to be shut down as it was a safety hazard and a danger to tenants. Not hot water or heating in the middle of winter for weeks- during viewings to relet the property, there was never a 24 hour notification that strangers would enter my property / sometimes was not notified at all. They broke a lamp and caused other issues during each viewing of which I didn’t know about happening - they did not admit to breaking into my property so had to open a case against them- did not respond or take any of the legal issues seriously- tried to cover up the breach of contract with a £150 John Lewis voucher- never heard from a property manager - went in to ask for the spare set of keys in their office and they just handed it out without confirming who I was- they tried to blame the owner of the property and made them pay for breaking the law- they turned around and said that I addressed the complaints to the owner when in fact it was dexters - they will always try to do check outs at the property when you are not available. Make sure you find out who is doing the property check out and do it on the phone together. Record it.Anyone who is in similar situation please don’t give up. What worked for me is to 1) complain to the director at the branch who will insult you with shutting the conversation down, probably a £50 compensation and say they are not responsible. 2) take this further and even if you don’t have one say you have a solicitor and are reaching out to the Managing Director. 3) write and official complaint to the MD. They will tell you that the branch director will reopen a case at the branch. 4) they will offer you something higher, always ask for it in a written format and not the phone 5) if you are unhappy then take it to the (free) legal complaints body (usually The Ombudsman) 6) don’t give up, push through and hold them accountable so that they stop taking advantage of tenants and ruining the renting experiences and temporarily their lives

CST · 10 April 2024

★★★★★ 5/5

Trustpilot

I've previously been a Dexters tenant…

I've previously been a Dexters tenant since 2022 and whilst I have concluded my tenancy with them, I'd like to give Olivia Singham a big shout out for being so helpful in processing the end of my tenancy. She is very proactive and responsive, very flexible in terms of the demands from both the tenant and landlord side. Great job all around and many thanks!

Cristhel · 17 December 2025

★★★★★ 5/5

Trustpilot

Olivia Singam was really helpful upon…

Olivia Singam was really helpful upon our move in! All queries were dealt with promptly and efficiently!

Charles · 17 December 2025

★★★★★ 1/5

Trustpilot

Disappointed !

Ed******. One of the sneakiest agent.He harassed us to let people do some works and we found out that they have been using utilities and had us pay for it. Hundreds of pounds...He just kept ignoring phone calls and emails and randomly replying to say that he is discussing with the company to get us paid back.I wouldn't trust dexters agents. They will lie to you and make you believe that you're having a good deal (e.g. asking to not discuss rent with neighbours, which I did obviously and literally had a group chat) then harass you to leave them a review on-line. SMH.And if the review is not positive, they will try to get it removed!

Ff · 8 April 2024

★★★★★ 1/5

Trustpilot

Horrible - avoid

Awful experience with Dexters, in particular with the Chiswick branch. Since day 1 moving into a rental property managed by Dexters, we’ve had countless issues that they have taken ages to resolve, some of them still unresolved. The property was dirty with terribly stained toilets and mould in the fridge and a dishwasher covered in black mould. Showers don’t work, heating doesn’t work, there’s a leak in the kitchen tap, not even the mailbox had a key nor could be closed. I’ve had to chase them time and time again to get issues resolved, yet they take weeks before doing anything, and have refused to replace the dishwasher. 4 months later we are still having to chase to get issues resolved that we reported on our moving day. We absolutely do not recommend letting a property that is managed by Dexters, they will take your money and do nothing to resolve your issues.

Natalia · 8 April 2024