Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotConstant spam via post.
Constant spam via post.If you're a tenant in a property, looking around the market, Dexters will take the information they demand off you before they'll even discuss a property and then use this for their own marketing.Sending repeated and constant letters to the address, despite you still living there.The last one today is so ignorant."By now you will have received a number of letters from me, which I hope demonstrates my proactive approach".No, Bobby, it demonstrates that you don't get the message and your letters go straight in the bin. "I am surprised that a property like yours is still on the market [..]"Wrong again, Bobby, it is not on the market.Completely and utterly clueless and borders on harassment. Not a good advertisement for your business. Not just the letters, the assumptions made but also using data provided for another purpose to be used for this reason.This is in relation to your branch covering SE10.
My · 17 July 2024
Agent replied · 23 October 2024
Thank you for your feedback, we’re sorry to hear your experience wasn’t as we would have expected it to be. All feedback is very important to us and we appreciate you bringing this to our attention. We have requested for Marketing to remove your property from receiving letters going forward. If you would kindly contact me at customerrelations@dexters.co.uk if there are any further issues. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotNEVER choose the Blackheath Office of this Firm
It was 7 1/2 months of utter hell. It all started with the marketing period. Challenging would be a "nice way of saying it." A buyer was found on the last day of the contract. I managed the progression for at 80% of the time on my own, learning about conveyancing law, chartered surveying, lender underwriting conditions, national real estate law, ombudsman processes, and more that I should have never had to learn. Almost 1000 emails, many of which remain unanswered, underscore the difficulty they had in communications. Their selection of mortgage broker and buyers solicitor form made the entire process even worse.If I knew then what I know now I would have done the whole thing on my own. It was a complete waste of money. If you're considering selling, my recommendation (based upon my experience) is to not include them in your short list of possible agencies.I couldn't be happier to see the back of this experience and each one of the actors in this farce. I wouldn't wish this upon anyone.
Dale · 16 July 2024
Agent replied · 23 October 2024
Hi, I have passed this on to the Area Director to review. Thanks, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotExceptional Support in a Time of Crisis
I don’t have enough words to say about Monika Piszczyk. Even though I am a stranger to her, she treated me as if I were family. When I experienced a scary visit from our rodent friends in the middle of the night, I understandably woke up in a panic. What followed was a series of events that, without Monika’s support, I wouldn’t have managed.Monika got on the phone with me to calm me down and liaised with the landlady to get my expenses approved, even though I didn’t follow the standard method by getting a contractor outside of the agency. She could have easily stuck to procedural components, but instead, she saw past that and empathized with me as a human being. Her kindness and efficiency resolved an incredibly stressful situation and for that I can’t thank her enough!
Joanna · 15 July 2024
Agent replied · 23 October 2024
Dear Joanna, I am delighted to hear that you have had a brilliant experience with Monika and the Property Management team. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
TrustpilotDexters Tooting 5*
We have recently completed on our purchase of our house in Tooting. The property was going through probate and the sellers were only willing to proceed if we moved quickly.Michael took us through the process from the initial viewing on Day 1 up to completion 10 weeks later. We had an issue with our conveyancer leaving the business and Michael assisted in chasing and closing out a lot complications caused by this, ultimately allowing us to exchange on the original target date.Post purchase Michael has provided further advice and I would recommend thoroughly recommend using Michael and Dexters for any sale or purchase.
Mark · 15 July 2024
Agent replied · 23 October 2024
Dear Mark, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotProperty inspection with Huseyin Tas
Had an inspection with Huseyin Tas. He arrived on time, was thorough, and finished quickly. Smooth experience overall, no issues.
Jaswinder · 13 May 2026
Agent replied · 25 May 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
Trustpilot18 years managing my properties - Satistied landlord.
Dexters has been managing 2 properties for me since 2008. I am very satisfied with their service. They have always found me reliable tenants who pay their rent on time and respect my properties.
Sylvie · 14 September 2026
★★★★★ 5/5
GoogleI have recently moved to a flat through Peter Jame Estates Lee. Kirlon Sanches helped me with the move. I would highly recommend him. He was very professional and was easy to speak to. Coming from another country, he was very patient in explaining the requirements of housing process in UK. Thanks Kirlon for your help!
Katherine · 11 November 2022
Agent replied · 10 November 2024
Dear Katherine, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Lee office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Naomi Murdoch, Customer Relations Team
★★★★★ 4/5
TrustpilotAfter a rough start with the agents we…
After a rough start with the agents we were able to found some common grounds as we have issues with our Landlord. Dexter's did put a big effort to get this resolved, and it was a relief for us. Thank you Sheikh, James and Tallulah.
Nancy · 11 October 2023
Agent replied · 23 October 2024
Dear Nancy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotDexters Teddington
Me & my partner have rented with dexters for coming up to 6 years now, we have always found them to be efficient and happy to help. Any issues we’ve had with the property’s we’ve rented has been with the landlord not the agents.
Ryan · 17 October 2025
Agent replied · 22 October 2025
Dear Ryan, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 5/5
TrustpilotThank You to the lovely Busra…
Thank You to the lovely Busra Karacan....Busra has been amazing at giving me the best advice with regards to tenants and renting out my property. Always on hand to take my calls and questions. I really appreciate her help and the overall service from Dexters.
Katherine · 6 October 2023
Agent replied · 23 October 2024
Dear Katherine, Thank you for taking the time to leave a wonderful 5 star review. Busra will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI've had a really good experience…
I've had a really good experience looking for a property with Ida and the team at London Bridge. Bermondsey has a lot of agents in the area but nothing has ever been too much with Ida, she even recommended places to visit around the area! It's been a welcome human touch to what's usually a really stressful experience. Thank you!!
Tom · 16 May 2022
Agent replied · 23 October 2024
Dear Tom, Thank you for your review, and mentioning your experience with Ida in our London Bridge office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotA professional helpful team
Natasha Bedenik is a reliable and professional member of the Dexters team who works well with landlords and tenants. I have found any problems or queries are dealt with in a timely manner and both she and her team respond quickly to issues raised.
Janice · 30 October 2023
Agent replied · 23 October 2024
Dear Janice, Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPaul Ford is a pleasure to work with…
Paul Ford is a pleasure to work with and also answers my queries in a timely fashion. I always know what to expect next and I never have to ask twice. I would highly recommend using dexters as a letting and managing agent.
Abosede · 22 November 2023
Agent replied · 23 October 2024
Dear Abosede, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team.
★★★★★ 5/5
TrustpilotSuper Management Office
I will only entrust Dexters at Ealing to manage our properties. Special mention to the Head of Management, Christian Pengelly. He is hands on, and always answers our emails or phone calls promptly
Roshi · 18 September 2026
★★★★★ 5/5
TrustpilotGeorgia was extremely helpful and…
Georgia was extremely helpful and gracious, they sure do know how to follow-up on a deal, looking forward to using how they manage a property
COLLINS · 25 October 2024
Agent replied · 23 December 2024
Dear Collins, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
★★★★★ 5/5
TrustpilotGood service
Good service. There were some initial hiccups with moving into our rental property however these were rectified in good time - aided by Neil Plit who has been very helpful.
Marco · 5 August 2024
Agent replied · 23 October 2024
Dear Marco, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotI am far happier with the service…
I am far happier with the service received since Sophie Sheppard took over as property manager. She is organised, professional and responds quickly by email, addressing any queries/questions I may have. Thank you
Rhodri · 17 September 2026
★★★★★ 5/5
TrustpilotRenting through Dexters
I have rented through Dexters with Natasha and the team now for 5 years at the same apartment and have always found the team good to work with. Always a prompt response to any email of all matter and have always felt looked after!
Victoria · 24 October 2023
Agent replied · 23 October 2024
Dear Victoria, Thank you for taking the time to leave a lovely review regarding Natasha and the team. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent thoughtful service
Excellent thoughtful service. The legal aspects and human circumstances of a tenancy renewal were openly discussed and considered over a number of telephone calls which resulted in a good outcome for all parties. Thank you Hannah.
Mr · 12 April 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWas an amazing experience dealing with you. You are simply the best.!!
Thanks a million. Kirlon made it all happen.He is an articulate and vibrant professional with great sense of humour. His commitment to work is phenomenal. My family is grateful to you.
ERNESTINA · 11 November 2023
Agent replied · 10 November 2024
Dear Ernestina, Thank you for taking the time to leave a wonderful 5 star Google review. Kirlon will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAngel went the extra mile in assisting us to secure our temporary home. During the process, she kept us up to date on all developments and responded promptly with any queries we had. Her attitude was refreshing compared to some at other agencies.
Jenepha · 11 November 2023
Agent replied · 10 November 2024
Dear Jenepha, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJames was amazingly helpful and endlessly patient during the process of renting out the property. I would highly recommend using Dexters. James and the rest of the team worked hard and were always pleasant to deal with, keeping me updated on progress throughout.
Nichola · 11 November 2023
Agent replied · 10 November 2024
Dear Nichola, Thank you for taking the time to leave a wonderful 5 star Google review. James will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotSuch a nice and helpful estate agents.
Jodie and Glenn were most helpful when I found myself stranded on the middle of North West London, with my car out of battery on Good Friday. Thankfully Jodie and Glenn were parked nearby and when approached them for help, I received a genuine smile and a pair of hands. Thank you ever so much, I will certainly recommend them.
David · 19 April 2022
Agent replied · 23 October 2024
Dear David, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMonika Piszczyk is a star!
This review and 5 stars are specifically for Monika Piszczyk and not the wider company or other individuals/employees. We recently had Monika visit our flat and engage with the landlord to facilitate a change of boiler. She is professional, communicative, fair and compassionate - very, very rare traits in her line of work, which we incredibly appreciated. We were impressed by her efficiency, solution-finding skills and organisation and we hope to keep working closely with her. In our 9 years of being tenants of the same property, Monika has by far been the best liaison we have ever had the pleasure to work with. Thank you, Monika, you deserve the very best.
Lexie · 24 June 2024
Agent replied · 23 October 2024
Dear Lexie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Monika, and hope we can help again in the future. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.