Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJoe has been very friendly and has…
Joe has been very friendly and has great knowledge of the rental sector in our area. He is approachable and very positive, efficient and effective. He communicates well and keeps us informed at all stages . We could thoroughly recommend Joe for all rental needs.
Laura · 28 November 2023
Agent replied · 23 October 2024
Dear Laura, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters North Property Management Team…
Dexters North Property Management Team are great and have sorted out any issues for me within a reasonable amount of time of me moving in.Petros Giorganios has been extremely helpful and polite and I would definitely recommend him to anyone that wish to uses Dexters Property Management.
Rekha · 11 October 2023
Agent replied · 23 October 2024
Dear Rekha, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotZen in Battersea
I would like to commend Zen Sinclair at the Battersea office for the excellent service she provided to us in securing an apartment in Theatre street. She was efficient, quick to respond and very attentive and her assistance since we moved in has been huge. Thanks Zen!
Rosie2009 · 11 October 2023
Agent replied · 23 October 2024
Dear Rosie, It’s great to hear that you have had a brilliant experience with our Battersea office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience, quick, efficient, simple and stress free. A big shout out to Hadrick for helping us, you are a credit to your company, the most professional person ever, if I could I would rate more than 5 stars. Thank you again Hadrick
Jordan · 11 January 2024
Agent replied · 10 January 2025
Dear Jordan, Thank you for your kind comments regarding Hadrick and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAlistair Maclean was superb
Alistair Maclean was superb - he ensured we were fully informed throughout the house purchase process and kept us up to date with every piece of information during a complex scenario and answered all queries promptly - Kudos to him and our thanks ! Simon
Simon · 27 November 2023
Agent replied · 23 October 2024
Dear Simon, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience with Dexters Islington
Great experience with Dexters Islington, very prompt answers, helpful to find solution / professional to fix issues with the flat, and most importantly, no bad surprises during the tenancy journey. A special thank you to Jude and Jamie from the renting team, and to Karen from the selling one, her advices have always been very precious, she knows the area very well.
Walid · 20 May 2022
Agent replied · 23 October 2024
Dear Walid, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJessica is simply the best
I recently had the renewal of contract with the help of Jessica Carson at Dexters.Jessica was very efficient and professional in negotiating with the landlord. The deal was closed in one day with a satisfactory outcome. I am very happy with Dexters and Jessica is just brilliant. Thank you for all.
A · 16 June 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave a wonderful 5 star review. Jessica will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotOverall we have had a good experience…
Overall we have had a good experience selling our house with Dexters. I can recommend Peter Gobey whose straightforward and positive approach got us there in the end. He was not over bearing, but courteous and helpful. We were reassured by his professional experience and attention to detail. As well as Peter, we would like thank Paul Samuels, both for their dedication and professional practice.
Lucy · 15 November 2021
Agent replied · 23 October 2024
Dear Lucy, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat communication
Great communication. The communication with Nabeel has been excellent. He is really helpful, and always came back to us so quickly. We are happy that we can reach him for any problem or question that we have.
Manuela · 3 May 2024
Agent replied · 23 October 2024
Dear Manuela, Thank you for taking the time to leave a wonderful 5* review. Nabeel will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI am pleased to work with this agency, the staff are very helpful and friendly, highly recommended 👍 😀 Hadrick John is an excellent seals agent and thanks to him we have the house we wish for, many thanks for all the help 😀 …
Oana · 11 November 2023
Agent replied · 10 November 2024
Dear Oana, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Lee office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI dealt with Hadrick at Peter James and found him to be really helpful and personable and encouraging in our rental home search, which was much appreciated - as flat hunting is a bit stressful in the current market! Thankyou Hadrick for great customer service.
Jennifer · 11 November 2023
Agent replied · 10 November 2024
Dear Jennifer, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI have had a really great experience…
I have had a really great experience with Dexters. I would particularly like to mention Ana Ferreira as she has been so helpful and lovely working through any issues we have had and I am honestly so grateful she is our property manager. Thank you Ana!
Molly · 18 October 2023
Agent replied · 23 October 2024
Dear Molly, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters of Surbiton
Dexters have given us an excellent service when selling our apartment. Joshua Smith was very helpful in everyway liaising with both the buyer and solicitors to ensure a smooth sale/purchase went through in a very quick timescale. We were very pleased with his professionalism and his friendly demeanor. Would highly recommend Dexters as an all round good estate agent.
Jayne · 27 August 2022
Agent replied · 23 October 2024
Dear Jayne, Thank you for taking the time to leave a review regarding your experience with Joshua in our Surbiton office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJoe Read at Dexters really does go…
Joe Read at Dexters really does go above and beyond for his clients and tenants. Joe is incredibly responsive, even on a Sunday when there was an issue. He does what he says he's going to do and more. I recommend him and Dexters.
Nicole · 28 November 2023
Agent replied · 23 October 2024
Dear Nicole, Thank you for taking the time to leave a lovely review regarding Joe. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotMy partner lives in a Dexter's managed…
My partner lives in a Dexter's managed building which frequency loses hot water in the winter with no help over weekends to report/fix this. Not to mention mould lasting over 2 month, dangerous neighbour's getting arrested by police and constant need for repairs. Not recommended
Ahmad · 18 October 2025
Agent replied · 22 October 2025
Dear Ahmad, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
TrustpilotDexters (Kentish Town) review
As a landlord, overall I’m pleased with the service of Dexters across offices. They are professional and their people are good.
Max · 11 May 2026
Agent replied · 25 May 2026
Dear Max, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 5/5
TrustpilotChloe Curd was absolutely excellent
Chloe Curd was absolutely excellent. She made the process a lot easier for me and made sure to keep me informed throughout.
Keeva · 22 December 2025
★★★★★ 5/5
GoogleThe property I've lived in for 13 years, is managed by Dexters. Really excellent maintenance team. Tara was particularly helpful and supportive with an issue I had. I would just like to highlight her fantastic interpersonal and communication skills.
Rose · 15 March 2024
Agent replied · 10 November 2024
Dear Rose, Thank you for your kind comments regarding Tara and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotVery responsive
Very responsive, get things done properly and no messing around! Grace Solan was extremely helpful, patient and friendly so made the discussion around signing our new contract as easy and smooth as possible. Also wanna give credit to Poppy Russell who also looks after the property and is very helpful.
MARTIN · 23 June 2023
Agent replied · 23 October 2024
Dear Martin, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotI never knew it would end up like this...
I was an employee of Howsy from the Philippines, that Dexters acquired years ago. Then this year Dexters decided to discontinue our employment with them. We knew this would happen, and I personally didn't take it against Dexters, so long as they and QQI (which is the acting HR side of Dexters here in Manila site) to pay us the separation pay that is accordance to the labor code, and this should include the number of years I stayed as an employee of Howsy which was year 2019.A lot of things happened already from the moment QQI announced the discontinuation of our employment with Dexters. And the experience that me and my colleagues are STILL experiencing is VERY CHAOTIC! This QQI hasn't released our separation yet! They refuse to honor the original hire date from Howsy - which by the way they stated from their meeting with us that will definitely be granted - just like what happened to the first batch of employees of Howsy that were also got redundated. I wouldn't want to step too low for this if only me and my colleagues were treated professionally and respectfully. They're all LIARS! The pay is now long overdue. So, please DEXTERS, help your MANILA team to raise this issue with QQI. We were your once a helping hand with your jobs, especially with repairs. We hope that this small favor from us could at least lessen the burden from us financially, after you decided to leave us all now jobless! Thank you.
Luisa · 23 July 2024
Agent replied · 23 October 2024
Dear Luisa, We are sorry to read of your unhappiness. We are not aware of any outstanding payments due to ex Howsy colleagues, and have urgently requested further information from QQI relating to this. Please do contact us directly at info@customerrelationsteam.co.uk or 020 8614 1230 and ask for customer relations so that we can discuss your concerns in more detail. Kind regards, Customer Relations Team
★★★★★ 5/5
TrustpilotFeedback
I have dealt with Yasmin who has been extremely helpful. She has been very friendly, highly responsive and accurate with the detail in that I have only been shown properties that fit my requirements. This helps to avoid time-wasting at both ends.
Frank · 9 January 2024
Agent replied · 23 October 2024
Dear Frank, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDiligent and professional
Rare is it that I have experienced a really diligent real estate. Dexters on Ballard’s Lane in Finchley have been diligent in looking after the property we are renting. Monika is always very supportive and organised.All the things we’ve needed fixed have used great contractors, which in my experience is hard to get. Thank you!
Kristin · 11 December 2024
★★★★★ 5/5
TrustpilotWe rent a flat via Dexter Twickenham
We rent a flat via Dexter Twickenham, colleagues are very supportive, patient, professional and helpful for the renting process. I also want to say big thanks to the property team members who help us to fix the issues in the new flat , especially Mr NabiSubHani. Nabi followed several issues with landlord and arrange some people fix them in our flat. without his help, we cannot live in this flat so comfortably. Thanks again.
Xizhuang · 25 October 2024
Agent replied · 23 December 2024
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotI want to express a big thank you to…
I want to express a big thank you to the Dexter team, and especially to Donalina who deals with the property I rented, a very polite and friendly young lady. All deficiencies and issues in the property were resolved in time. Lady who definitely understands and loves her job. Thank you Kind Regards Zlatozar.
Zlatozar · 9 February 2023
Agent replied · 23 October 2024
Dear Zlatozar, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
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