Trusted Agent profile · Lewisham

Dexters Brockley reviews in Lewisham

4.3

★★★★★ Great

2,330 reviews across 2 platforms

369 Brockley Road, London, SE4 2AG, Lewisham, SE4 2AG

Dexters's office in Lewisham, at 369 Brockley Road, is rated 4.3 out of 5 across 2,330 reviews on two platforms, including 238 Google reviews rated 4.9.

Google logo

4.9 / 5

238

Reviews on Google

This office

Trustpilot logo

2,092

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Lewisham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Efficient and Helpful service

George Caldera represented the sale of our property and was very helpful, informative, and efficient throughout the whole process. You could always get hold of him on the phone and if he wasn't available, he always called back. Dexters were very professional and I would recommen their services.

Mrs · 14 March 2024

Agent replied · 25 October 2024

Dear Mrs Raynor, Thank you for taking the time to leave a lovely review regarding George. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Donalina and Ellis

Donalina and Ellis in the property management and maintenance teams have been looking after us since we moved in and have been really responsive in resolving all of our snagging issues. It makes me feel confident that I will be looked after should anything go wrong with the house in the future. Thanks team!

Gareth · 1 November 2023

Agent replied · 25 October 2024

Dear Gareth, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Wonderful experience

Dexters have been so flexible and understanding - we recently moved to the UK from North America and they’ve gone above and beyond to help us with everything. The Notting Hill property manager Chris McCandlish is especially wonderful, even coming by the flat after hours to help us out with an issue themselves.

Emily · 10 November 2023

Agent replied · 25 October 2024

Dear Emily, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Highly recommend!

Decided to go against my doubt for estate agents and called Dexters to see if they could arrange a viewing for me. I can highly recommend Dexters, especially the very helpful staff member (Tyler Dennis) who was very proactive and helpful in catering to my property preferences. I appreciated the level of honesty and his easygoing approach in dealing with what is now a "crazy" property market.

Anton · 1 September 2022

Agent replied · 25 October 2024

Dear Anton, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Would like to thank Lee, Alvin and George, for all their hard work, it's not true what they say about estate agents, these were great. Appreciate all your help.... Highly recommended... a credit to the industry.

AL · 26 October 2017

Agent replied · 24 October 2024

Greetings from Peter James, Thank you for taking the time to write such a wonderful review.

5/5

Trustpilot

Received really proactive support from…

Received really proactive support from Christian Pengelly, who saved me a huge cost for gas consumption. I didn't know about the over billing and was about to pay. Christian contacted me and warned the potential over billing, what I should do, and supported all comms with the gas supplier. Incredible, thanks a lot!!

征矢小長谷 · 7 November 2023

Agent replied · 25 October 2024

Dear 征矢小長谷, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Sean was very helpful in assisting me…

Sean was very helpful in assisting me with getting me set up with all that was required in moving to my new flat.

Jarrod · 23 February 2022

Agent replied · 25 October 2024

Dear Jarrod, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I am a current tenant of Dexters and…

I am a current tenant of Dexters and are looked after by Nasra, Paul and their team.They are always on hand to assist when I need them to and very friendly. If you are a landlord you can be confident in your tenants being looked after by a professional and hard working team.Thanks guys!

Joe · 12 October 2023

Agent replied · 25 October 2024

Dear Joe, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters, tenancy management

Every time I have spoken to Phoebe at Dexters she has been so helpful and given me lots of advice in regard to my questions. She has a lovely, friendly approach while also being professional and nothing seems to be too much trouble. Thank you

Jane · 25 April 2024

Agent replied · 25 October 2024

Dear Jane, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Ria Huxley

I have had the pleasure of having Ria as my contact at Dexters for the last 2 years. As a landlord is vital to have a good contact and I have always found Ria to be excellent in her communication and attention to detail

Philippa · 13 May 2024

Agent replied · 25 October 2024

Dear Philippa, Thank you for taking the time to leave a lovely review regarding Ria. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Great service from start to finish

Great service from start to finish. I dealt with Esta she was fantastic and always on top of things

Louise · 11 August 2022

Agent replied · 25 October 2024

Dear Louise, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great experience

They had various options best suited for our needs. Experience was very good and they handled the process very well.

Vatsal · 30 June 2022

Agent replied · 25 October 2024

Dear Vatsal, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Nathan was absolutely fantastic as an…

Nathan was absolutely fantastic as an agent throughout the whole process. Went above and beyond what was necessary when chasing different parties. Could not recommend him more highly.

Dan · 8 March 2021

Agent replied · 22 November 2024

Dear Dan, Thank you for taking the time to leave such great feedback regarding your experience with Nathan. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Trustpilot

Thank you

Donalina is always very responsive and takes action whenever we need her. Thank you

Candas · 14 February 2023

Agent replied · 25 October 2024

Dear Candas, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

We are most thankful to Alistair…

We are most thankful to Alistair Maclean who worked with us in getting a matter over the line in a timely manner. His fast responses and head on approach meant all parties involved were well informed. We look forward to working with him again in the near future.

Veena · 16 February 2024

Agent replied · 25 October 2024

Dear Veena, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Jessica Carson was very efficient and…

Jessica Carson was very efficient and helpful- would recommend.

Sarah · 14 July 2023

Agent replied · 25 October 2024

Dear Sarah, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

The Dexters team was very friendly and responsive to all the queries. I liaised with Michael Bakare who was very professional and helpful since day one. He promptly arranged all the viewings and facilitated communication between the parts. I would definitely recommend the team to anyone who wants to explore a property purchase.

Anniese · 25 October 2023

Agent replied · 24 October 2024

Dear Anniese , Thank you for taking the time to leave a lovely review regarding Michael. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent Patient maintain service

Petros who is the senior property manager in Dexters North Property Management team provides excellent job to diagnose and fix the wardrobe issue, he also patiently walk through all questions I had and take ownership to follow up on issues I asked. I am grateful about supports he delivered for me! Thank you!

Hongming · 25 October 2023

Agent replied · 25 October 2024

Dear Hongming Jiang, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Very aggressive

Very aggressive, bordering on harassment. Update: I am not on ur database - I am fed up with ur constant letters asking me to let my property thru you every other day.

Steve · 22 November 2024

Agent replied · 22 November 2024

Dear Steve, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations

5/5

Trustpilot

Great experience with Alistair

We recently exchanged contracts on a transaction. The agent was Alistair Maclean. He was great throughout with chasing all parties to bring the transaction to a successful conclusion. This transaction involved a slow management company and Alistair assisted in chasing until we received all required responses.

Elena · 26 March 2024

Agent replied · 25 October 2024

Dear Elena, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Monika has handled any issues with my…

Monika has handled any issues with my property efficiently, quickly and always with patience and politeness.I am more than happy with the service and attention to detail given by her and the team at Dexters in their management duties.

Consumer · 2 August 2024

Agent replied · 25 October 2024

Thank you for taking the time to leave a lovely review regarding Monika. Kind regards, Asma, Customer Relations Team

5/5

Google

Harry handed our purchase well.

Patrick · 10 October 2025

Agent replied · 24 December 2024

Dear Patrick, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma

5/5

Google

Thank you to Linda, Lee and Alvin who made the whole process of selling our flat a bearable experience... I would wholeheartedly recommend them if you want to sell your property... thank you !

Ground · 26 October 2018

Agent replied · 24 October 2024

Greetings from Peter James. Thank you for taking the time out of your busy schedule to write your review of your experience, we really appreciate it!

5/5

Google

I walked into PJE in Brockley and was given a really warm welcome by Lee Davis the Senior Branch Manger. He was courteous and got up to open the door for me as I was struggling with my pram (something the other agents I'd visited that day didn't do!). I'm looking for a rental property for my family and Lee took the time to understand my requirements properly, and get me on track immediately to finding something suitable. He is a real professional, and comes out as one of the best agents I've dealt with (and I have met a lot in my many property searches!)

Karen · 26 October 2019

Agent replied · 24 October 2024

Hi Karen. Thank you for taking the time out of your busy schedule to write a great review of your experience, we really appreciate it! Kind regards, Peter James

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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