Trusted Agent profile · Lewisham
★★★★★
204 reviews across 1 platform
180 Brockley Road, London, SE4 2RR, Lewisham, SE4 2RR
Conran Estate Agents Brockley's office in Lewisham, at 180 Brockley Road, is rated 4.9 out of 5 across 204 reviews on 1 platform, including 204 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Conran Estate Agents Brockley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
5/5
GoogleFelix was amazing, super attentive and friendly. Really appreciated the support from the Conran team.
Dear Holly , Thank you for taking the time to leave a lovely review regarding Felix. Kind regards, Asma, Customer Relations Team
5/5
GoogleJoey and Felix were both very helpful, impartial and didn't pressure us into our purchase. Would recommend.
Dear Mark, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
5/5
GoogleDan and the team were very helpful in my recent purchase. As a first time buyer, I required a fair bit of hand-holding but Dan showed enormous patience and helped make the process as stress free as possible. I would not hesitate to recommend Conran Brockley to anyone looking to buy (or sell!).
Dear Mhairi, I am so glad that Dan looked after you so well and for your wonderful review - I really appreciate it. Regards Simon
5/5
GoogleGreat recent experience with Conrans who helped us find our new rental flat. There was excellent communication from the start and the team were really helpful throughout the process. This was by far the best experience we've had with a London estate agent. Thank you in particular to Dan and Debbie.PositiveResponsiveness, Quality, Professionalism
Thanks for your wonderful review Siwan. Dan and Debbie really appreciate the 5* review. Regards Simon
5/5
GoogleExcellent service from Guy and the team. I purchased my first flat through Conran Brockley and despite a lockdown we were able to continue with a smooth completion. We had a significant amount of communication throughout the conveyancing process and Guy was responsive throughout. A great team, selling great properties.PositiveResponsiveness, Quality, Professionalism
Dear James, thanks for reviewing the service received from Guy and I am so happy we got you the result needed. I wish you happiness in your new property. regards Simon
5/5
GoogleWe've both bought and sold a property with Conran. They were great in both cases, super helpful and responsive. Literally no complaints. Felix was great!
Thanks so much for the 5* review Rees, it means a great deal to us all. Enjoy your new home. Regards Simon
5/5
GoogleWe recently bought a property through Conran Brockley and would highly recommend Guy, Felix and the rest of the team. They were friendly, knowledgeable and great at communicating. I would happily recommend them to anybody who is looking to sell in the local area. RobertPositiveResponsiveness, Quality, Professionalism, Value
Hi Robert, thank you so much for your kind review, it means so much to the team at Brockley. Regards Simon
5/5
GoogleI had the recent pleasure to meet Rob Iommazzo at Conran who successfully helped me find my first home. As a first-time buyer there is a lot about the house-buying process that feels quite daunting. But over these past few weeks Rob has provided me with lots of information and friendly advice that has proved very useful as well as reassuring. Recommended.
Dear Rob, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleWe had great service at Conrans from start to finish. They made the process of renting out our flat very streamlined and easy, always communicating well with us and overall making it an easy and stress free process. We found the whole team to be approachable and helpful. Cannot recommend Guy and his team enough.
Thanks so much for your review Rosa and I am really happy we found you a great tenant. Regards Simon
5/5
GoogleGuy and his team were great. We were spoilt for choice when deciding who to let our house to. Highly recommended. We used Conran's to sell our house a year after letting it. Dan was a fantastic agent and couldn't do enough to ensure the sale went as smoothly as possible.
Thank you so much for your lovely review Matthew. Glad to have been of service. Regards Simon
5/5
GoogleOutstanding service, professionalism and transparency from Conran agents. They maintained a refreshing attitude and communicated well with us throughout the whole buying process, a big thank you to Dan, Guy and Felix for an excellent experience all around. I will most certainly be recommending highly to friends.
Hi Graeme, I am so happy our slogan, a refreshing change, was true to its word. Thank you for your kind review for the Brockley office, it means so much to us all. Regards Simon
4/5
GoogleConran Estate Agents were always friendly and made themselves available to talk throughout the process of buying our property. They took our concerns seriously, and were accommodating of our request for multiple visits to the property. Conran Estate Agents were very aware of personal timescales and were eager to accelerate the moving process where they could. Sometimes, information could have been relayed more clearly and precisely, but overall we had a positive experience with Conran.
Dear Sarah, It’s great to hear that you have had a brilliant experience with our Brockley office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe've yet to actually list our house for sale - but already (just in preparation for doing so) - Guy and his team's service is markedly more impressive than any competitors in the area that we've tried. Informative,honest and generous with their time.Greatly appreciated in a sector where customer service isn't always seen as top priority.
Hi Liana, thanks so much for this review and we are all ecstatically happy that you enjoyed our service. Warmest regards Simon MD
5/5
GoogleWe couldn't have asked for a better agent to work with when selling our parent's family home. Guy and his team were excellent throughout, giving regular feedback and updates during the whole process. Highly recommended, I wouldn't hesitate to use them again.PositiveResponsiveness, Quality, Professionalism, Value
Rob - thanks so much for your glowing review. It was a pleasure working with you on your sale. Regards Simon
5/5
GoogleWhile we didn't end up buying through Conran, I would highly recommend Dan Sharpe and Conran. We found Dan to be friendly, calm, non-pushy but informative and straightforward in his manner. I appreciated that he kept us personally informed of forthcoming sales and was always helpful and very responsive in organising viewings.
Thank you for your kind words and sorry we didn't end up having the right property match for you on this occasion. Please do let us know if you move again as I would love for us to help you with your next move. Warmest regards Simon
5/5
GoogleI recently sold my flat through Conran Brockley. Both Dan and Felix were a total pleasure to deal with from start to finish. Responding quickly to emails and calls, and dealing with everything efficiently, quickly and simply. I wouldn’t hesitate to recommend them anyone.
Hi Frances, thank you for choosing Conran. We have an incredible team there and I am so proud of the great work by Dan, Felix and Guy. Your recommendation means the world to us all so thank you for this. regards Simon
5/5
GoogleWe’ve recently bought a property through Conran. Their unusual approach in arranging a meeting between us and the vendor at the property before an offer was accepted built trust and made the experience much more personal. This removed some of the stress and uncertainty as we had an open line of communication between Vendor and buyer via Guy and his team with both parties understanding each-other’s circumstances. I must say the experience was much more pleasant than my prior purchase and would therefore strongly recommend the guys at the Brockley office. Guy also recommended using Beverley Morris for the conveyancing which was a dream to work with. All in a very pleasant experience.
5/5
GoogleWe recently purchased a house via Joey. It was very smooth and we were well supported. We have had various dealings over the years with the main Brockley estate agencies and Guy, Joey, Felix and their team at Conran have been amongst the best we've worked with.
Dear Alex, Thank you for your kind comments regarding Brockley team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
5/5
GoogleI couldn't speak more highly of Conran, who recently helped us sell our flat - they are light years ahead of other estate agents I have dealt with. They completely understood the market, giving us helpful and realistic advice from the outset. They were communicative and reliable, and worked proactively to ensure that the sale progressed much more smoothly than I ever could have hoped. Thank you!
Dear Zara, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe were first time buyers and found the prospect of owning our first home a bit daunting. Dan Sharpe was great though, we felt really looked after. Their service was professional, diligent and personable. Someone was always available to talk to and they were proactive. Thank you Dan and Guy.
Hi Calvin. Thanks so much for your review and I have passed this onto both Dan and Guy. Regards Simon
5/5
GoogleFelix and Guy, and the team, were really helpful and attentive at every stage of letting and then selling our property. Their work was always consistent, professional and considerate. We felt the team’s philosophy of finding the right tenant/buyer for our property gave us a lot of confidence and trust in them to represent me as agents. We cannot recommend them enough. Many thanks and best wishes, David and Cinthya!
Hi David and Cintyha and thank you for your 5* review. It's always lovely to read how our philosophy has a positive impact on our customers. Thank you for working with us and we hope to be of service again to you soon. Regards Kelly
4/5
GoogleConran have been consistently excellent on my house search. They have been fair, non-pressuring and very responsive. With particular praise needing to go to Charlene O'Brien who has dealt with me in an exceptionally human and helpful way. I have had no better experience with an estate agent. Only slight downside would be that their website is terrible on mobile and leaves a little to be desired on image navigation.
Many thanks for your kind review John. I am delighted that you had such a great experience with us and will pass on your praise to Charlene. Thank you also for your feedback on our website - we will certainly look into this. Regards Kelly
1/5
GoogleI rented out my apartment 2 years ago via Conran Brockley branch, I opted for full-management in the first year as I moved abroad. They charged me £300 per month and I got absolutely ZERO service from them, it was an absolute nightmare. It took the property manager days if not weeks to reply an email, my tenants had leaking in the bathroom and Conran never managed to sort this out, 4 months later they were still telling the tenants they were trying to reach the service company. In the end my tenants bypassed Conran and got the leaking fixed themselves. During a whole year they never visited my apartment to check in, NOT EVEN ONCE, other estate agencies would go to a landlord's property every few months to check in and report back. Basically I paid them £3600 for a year of NOTHING, barely even an email reply. I want my money back!!
Dear Kathy, I have reviewed what I suspect to be the issue. It is essential that we get the balance right with our landlords regarding communication. For example, in November 2019, you emailed Guy as you felt that there was too much communication being sent from Georgina in the Lettings Management dept. I note further that there were challenges and delays beyond our control dealing with the block management company when it came to repairs (as it is a new build apartment). Looking at our records, the contractor was instructed, and we requested permission for access on 29th October but didn't get a response from you. Due to the leak, we put the contractor in touch directly with the tenant who gave them access on 14th November - we dealt with the issue immediately upon notification, so I am not sure where the 4-months delay you refer to is coming from? Furthermore, you took over the management a year ago and therefore we are no longer responsible for managing the apartment. With that said, you have since has an email conversation with our Lettings Management dept for advice on a recent check out, which we helped you with despite us not managing the apartment - I am told this was a pleasant email conversation. We are always willing to help even when we are no longer contracted to do so? Just out of interest, Is there any reason why you have delayed adding your review until now rather than when you began self managing with the existing tenants in October 2020?. Regarding visiting the property, it is essential to state that when we manage a property our aim is to carry out two property visits in a 12 month period, Covid hit, and it was difficult to undertake physical visits, we tried to do as many as we could virtually - I know this is not ideal, but it was our only solution. Our management fees include finding a tenant, and there is a lot of work when managing a property - much of it unseen as it is regulation. Many agents charge a lump sum success fee and a management fee, but we don't, and therefore our management fee covers the tenant-find service, which we executed successfully. I hope this goes some way in explaining our side of your review? I wish you well into the future and always happy to hear from you if you need any further advise or help. regards Simon
5/5
GoogleLoveliest and most efficient estate agents I've ever worked with. Dan made a very stressful buying process a lot easier with his regular communication and helping with all aspects that he could.
Hello Rehema, thanks so much for your kind review. I am so pleased that Dan was his usual highly-efficient self. regards Simon
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Yes. In The Trusted Agent 2026 awards: Conran Estate Agents Brockley, Lewisham won Gold.
