Every review we hold for the Lewes office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotWe had to wait a lot longer than…
We had to wait a lot longer than expected to be able to move in to our property. But the agents have been overall very polite and helpful. Daniel (I believe is the manager) replies to all emails and is always quick to help to resolve problems, so all necessary maintenance is carried out promptly. In my experience I would definitely recommend the Eastbourne branch of Freeman Foreman. I hope to continue to live here for many years and appreciate the agents for helping my partner and I secure our first home.I have since recommended them to some friends who now also rent through them at a great price.
Colin · 6 April 2021
★★★★★ 5/5
TrustpilotSold within 2 weeks!
We were absolutely thrilled with the service that Freeman Forman provided. They were so helpful and they did everything they could to get our house sold as soon as possible!
Happy · 16 February 2025
★★★★★ 1/5
TrustpilotMisrepresentation of Fact
Freeman forman listed my late Mother's property upon their website and displayed it in their window as "Sold". In fact the sale had nothing to do with them, it was successfully negotiated by another local agent. All requests to remove this were ignored despite phone calls, an email and a visit to their office. This was clearly a misrepresentation by Freeman Forman.
Tim · 23 March 2023
★★★★★ 1/5
TrustpilotAbsolutely Shocking never again
Absolutely Shocking. Me and one of my friends rented a house through them a year ago! We used the uckfield branch and I can honestly say they were awful. After we both left the house it had taken them 3 months to give us our deposit back. They didn’t answer our phone calls or emails until we told them we had a letter to take them to court. Funnily enough we then got our money! I must say Janine Spofforth for a lettings manager you are awful at your job. We also felt we were taken advantage of as we are young and it was our first house. I will never use them again. Lesson learnt
Mollie · 8 June 2020
★★★★★ 1/5
TrustpilotAwful
Freeman foreman’s Uckfield branch is absolutely awful I do not recommend using it!! They never reply to emails or they tell you a load of lies!! It took me 3 months after leaving a property to get my deposit back and I only got it back because I mentioned taking them to court! They told me so many lies like I’ll have it in 14 hours, I’ll have it In a week, I should have already had it and the best one it was put in the wrong account and they will have it to me in an hour!! They were so awful and just never replied to emails and just kept telling me lies. I feel that because I am young and it was my first property they really took advantage of me. I am telling am my friends and family to NEVER use this branch if I could leave minus 5 stars I would!!! As they don’t even deserve one star
Lucy · 8 June 2020
★★★★★ 1/5
TrustpilotHawkhurst Freeman Forman
From the very start, this estate agent overpromised and underdelivered.
L · 9 August 2025
★★★★★ 5/5
TrustpilotFriendly and professional
Friendly and professional, Freddy and the rest of the team were all brilliant. Quick to update you, always on the end of the phone to offer support and advice. They really do provide a brilliant service.was able to view and purchase this property in less than two months which is amazing. Highly recommend, Best in town by far!!!
Olivia · 6 March 2023
★★★★★ 4/5
TrustpilotWe bought the property through them
We bought the property through them, appreciate there help and communication, although could be a bit more faster in replying.
Isabella · 11 October 2024
★★★★★ 5/5
TrustpilotThankyou so much Jamil Nahoor & your…
Thankyou so much Jamil Nahoor & your team
Caroline · 22 November 2024
★★★★★ 1/5
TrustpilotFreeman Forman are rude and always late!!!
Freeman Forman has shocking customer service. They never get back to you. Always late to appointments and rude. I wouldn’t recommend this company at all as they are useless. Not what you expect from an estate agency
Me · 14 May 2019
★★★★★ 5/5
TrustpilotWe sold our house with F&F's Ringmer…
We sold our house with F&F's Ringmer branch.They were fantastic & the manager there (& the rest of the team) always went the extra mile.
D · 30 March 2021
★★★★★ 1/5
TrustpilotAvoid
Terrible communication with clients. Constant false promises and lies. Would not recommend
C · 22 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
