Fox & Sons Seaford reviews in Lewes

★★★★★ 5/5

Google

Cannot praise the Team enough at Seaford Fox and sons, The whole team have been fantastic from valuation, viewings to sale of our property, Josh, Shannon and Megan kept us in informed the whole way through and made everything very easy, We also used Jack as our mortgage advisor and again cannot fault the service and advice. Prior to choosing Fox and Sons Seaford we contemplated using an online estate agency and I am now so glad that we didn't. When we needed the team to step in with getting responses from the conveyancers this was never too much bother and had any issues resolved swiftly and professionally. Would highly recommend the whole team.

Joshua · 27 October 2018

★★★★★ 5/5

Google

Having just completed the Sale of my property I cannot praise Josh and his team highly enough. Josh has only recently taken over as Manager and to be honest he was everything a good Estate Agent should be, he was always professional, he always listened, he was always enthusiastic and he succeeded in selling a property that wasn’t exactly a straight forward property to sell. So if you wondering who to choose - as to be honest Seaford is ‘blessed’ with many estate agents - I have absolutely no hesitation in thoroughly recommending Josh and his new team.

Carolyne · 27 October 2018

★★★★★ 5/5

Trustpilot

Kemp Town branch

I can only judge Fox and Sons Kemp Town based on my own experiences of buying a property through them and then letting it.And they have proved to be excellent in both cases. Ed showed me the property and Mike helped me finance it. No unnecessary tooing and froing and the process was smooth.Renting the property was equally easy. It was rented with a month at the price they suggested it should go for. Jenna and her team have proved helpful with deliveries and suggesting builders too.All in all I'm very pleased so far.

Toby · 30 July 2018

★★★★★ 5/5

Trustpilot

Thank you Taila for all your hard work…

Thank you Taila for all your hard work dealing with an anxious landlady. Despite failing boilers, issues with the windows and guarantors you got it over the line. Thank for your help PJ

Pip · 13 September 2024

★★★★★ 1/5

Trustpilot

Staff terrible at communicating…

Staff terrible at communicating resulting in huge bills. misinforming throughout the renting process about insurance policies which are a scam resulting in surprise charges. We rented a property and was told to not worry about normal wear and tear for example paint coming off in kitchen due to not being fit for purpose as not washable/ oil based (so unhygienic!). When raised to them in inspection they said it’s been kept very well and will be fine because we have insurance and we get hit with a £450 bill to repaint the whole property and ceilings and all woodwork….. This is despite us already paying £250 for the insurance in the first place which they told us covers things like normal wear and tear and explicitly told us painting would be covered and ‘not to worry!’Due to bad communication even had a house viewing at our property that they expect to come to any time and an hour after the agreed slot without just dropping a quick text or call and forced entry into the property when I was recovering from a surgery and explicitly told them not to enter without someone present to let them in. Overall terrible experience the agent can make a huge difference on your experience renting, ultimately the bad communication and lack of clarity and transparency resulted in surprise bills.

Shannon · 28 September 2024

★★★★★ 1/5

Trustpilot

useless, data protection breach, be carful with your banking information.

I originally let a property with them last year through the st.budeaux office. They was very friendly and welcoming at first. On the day I had to pick my keys for the property, I was taken up stairs to be sold contents insurance. The sales man was good and I decided that it was a smart move.All was well up until last month. My landlord phoned me and accused me of fraud! He said he had noticed a payment leaving his account every month for insurance in my name! I said I don't have a clue what you are talking about, I bought insurance from fox and sons and it was all done with my details.Following a confusing conversation with my landlord, I phoned up fox and sons to find out they accidentally put the land lords banking details through instead of mine and they were "sorry". After moving past what can only at best be described as a blatant breach of data protection and sloppy work, I phoned up last week to get a signed copy of my tenancy agreement emailed over to me. After not receiving anything for the whole week I decided to phone up again. To my surprise they sent the email I have requested not to me but to my landlord! After explaining to the lettings manager that every incounter I have had with them has been met with huge mistakes I proceeded to ask him if thier whole team is comprised with useless muppets or if it was just him? Instead of answering the question he hung up the phone, could you believe it.After calling no him straight back he angrily told me he didn't like my tone and will hang up again if I continued to complain. Now with a chip on his shoulder he informed me that he has sent the email again. This was two hours ago and I still haven't revived anything. This has been my experience with fox and sons. Substandard at best.

Toby · 24 July 2017

★★★★★ 1/5

Trustpilot

The True Cowboys of UK Estate Agents

One word - awful. We bought a house listed with Fox and Sons back in 2006 and between offering and completing all of the staff had left. We should of learnt our lesson but instead we rented a property through them recently which was also painful beyond the 1st month (notably the first month was December which is arguably a quiet month for them anyway). Once they'd been paid the upfront fees all they were interested in was selling the property. Radio silence from the rental contact and pestering from the sales team. To facilitate a sale they even attempted to misrepresent the AST contract terms. Wanting weekly visits for prospective buyers, inferring this was their right within the contract, and when we discussed extending beyond the 6 month fixed period they wanted to amend the contracts to explicitly state this as a right and secure multiple days per week to show prospective buyers around. They couldn't care less about a renters right to private enjoyment of the rental property they are paying for. And surprise surprise, when it came to check-out they applied as much urgency as a tortoise... more than 2 weeks later and we are still at least 1 week away from seeing our deposit returned. I know Dorset is a relaxed county but still..... If we compare them to the Agent that sold our house, which required us to move into rented, you couldn't have two more opposite ends of the scale. Cowboys is a polite way to describe the ineptitude displayed. Lucky for us we didn't need the deposit transferred between rentals but if we did we'd be in trouble so my advice to anyone reading this is to steer well clear of Fox and Sons.

Garry · 15 June 2017

★★★★★ 1/5

Trustpilot

Terrible

Awfull. Fraudulently signed a disclaimer for me for a tenant that was NOT suitable for the property. When this tenant refused access for a water leak problem the agents took 3 months before they were able to gain access. The agents were absolutely useless and blamed the tenant. The more urgent the problem became the more they procrastinated. My 84 year old neighbour has had damp walls for 2 years now. This cost a lot of money and stress. They worked for the tenant but not the landlord. On top of that the service from the manager Lorna (Hastings) was rude and patronising.

Paul · 3 September 2024

★★★★★ 1/5

Trustpilot

WARNING: FOX AND SON PROPERTY MANAGEMENT IS A HEALTH HAZARD!

WARNING: FOX AND SON PROPERTY MANAGEMENT IS A HEALTH HAZARD!Their cunning name is a perfect match for their deceitful service! I've been plagued by ongoing water heater issues and a gaping hole in the wall, putting my health at risk. Despite my repeated pleas, they've consistently ignored and dismissed my concerns. It's clear they prioritize profits over people's well-being!Don't be fooled by their false promises and incompetence. I'm fighting to escape this property and warn others: AVOID FOX AND SON LIKE THE PLAGUE! They're a liability, not a management team. Share this warning with everyone you know! #FoxAndSon #PropertyManagementFail #HealthHazards #Incompetence"

Visitha · 8 August 2024

★★★★★ 5/5

Google

Thank you to JORDON and the team, what a great experience we had. Great communication from start to finish.

Alex · 23 August 2025

★★★★★ 1/5

Trustpilot

Unprofessional and dishonest

Impossible to contact, deaf to complaints, and lying like a toddler. Different employees giving contradictory statements. Avoid at all cost!

Pablo · 20 May 2026

★★★★★ 5/5

Trustpilot

Very helpful

We have just agreed a sale with Fox & sons. Abi was so friendly and helpful , always there to answer any questions and getting back to us straight away with any queries.

JF · 13 July 2024

★★★★★ 5/5

Trustpilot

Brilliant Experience.

What ever I say would not be enough to praise Fox and Sons.The whole team were totally professional, supportive and respectful but there are two people that deserve extra praise:Jack Alsobrook who had the confidence and drive from the outset to complete the sale within the tight timescale I had set him.Abigale Webber who was contactable, communicative and supportive when the going got tough, working tirelessly to ensure a timely completion. Thank you to everyone involved in the sale.

Ian · 12 August 2024

★★★★★ 1/5

Trustpilot

Honest review from potential client

Honest review from potential client. After arranging and attending an appointment at my property on Friday I was informed by Rob the branch manager he would phone and email me that evening. After no response I emailed again Saturday and then again on Monday requesting a response for a valuation. Both emails were ignored. Phoned Tuesday to request a response and was given an apology and informed that I would receive a response today as I explained I was awaiting valuation. Didn’t even have the courtesy to phone back either way. If this is the way they treat potential sales and clients I wouldn’t trust them to sell anything let alone a property. Total waste of my time and now I will have to arrange another agent . Avoid

Christian · 23 July 2024

★★★★★ 5/5

Trustpilot

Travis,Callum,Devon and the team at fox…

Travis,Callum,Devon and the team at fox and sons Eastate agents bexhill have been very professional and quick off the mark for the sale of my house in bexhill. They have always been nice to us and with buyers who have viewed our bungalow. We are on the final push now and I’m sure they will keep the great work up. Thanks team from Dave and Kathy Stitchman.

Homeowner · 15 May 2021

★★★★★ 1/5

Trustpilot

My wife and I are quite elderly and…

My wife and I are quite elderly and both retired. We live in our own apartment in a private block which we purchased ten years ago. A few months ago Fox & Sons let a nearby apartment to a woman with severe mental health issues that had been evicted from a council property for causing a nuisance and attracting vermin. Ever since moving in she has randomly dumped huge amounts of rubbish around the building and only last week the council removed 72 bin bags of rotting food from her apartment including pigeons that had also taken up residence. The quality of our lives and that of the other residents has been completely ruined by the inexcusable action of Fox & Sons when it was plain from the outset that this person was seriously mentally ill. We have suffered knives being thrown from her balcony, disgusting graffiti on the staircase, the smell of rotting food permeating the building and cat litter spread everywhere. It is obvious that Fox & Sons took up no references whatsoever before letting the property and they cannot provide any information about this woman’s departure. I am utterly appalled that this company has caused so many residents such misery.

Ernie · 27 June 2024

★★★★★ 1/5

Trustpilot

Fox and Sons letting agents - no service at all

Fox and Sons advertised a property to let nearby that was particularly suitable for us. I sent a message via the Rightmove website expressing our interest and asking to view the property. I got no response at all. I called the telephone number and left a message on the answer phone - and got no response. I called the branch and was told I had reached the sales team who could not help but they took a message for me and said they would get the letting department to call me back. No response. I sent emails. No response. Eventually today I drove to the branch to talk to somebody. The lettings department is behind a locked door, no response when I rang the bell. I went into the branch and was told the people there were sales staff and the lettings staff were unavailable. I asked for contact details of a regional manager or head office that I could contact and was told that they do not know the contact details for a headoffice/ regional manager but would take my details and ask the lettings agent to call me. Of course they have not. I eventually drove to the property to see if I could contact the landlord directly. Not surprisingly, after all this time that I have wasted trying to raise somebody from Fox & Sons the property has been let to somebody else. I will never ever use Fox & Sons and would advise others not to either.

Maria · 27 June 2024

★★★★★ 5/5

Trustpilot

A first rate experience from the start…

A first rate experience from the start with Fox & Sons Chandler's Ford when selling our property. I cannot thank Chloe enough for keeping things moving and keeping me sane through some horrendously difficult times with my solicitor whilst selling a property. I am so grateful for all the help and advice along the way. Fantastic team and service.

Claire · 16 June 2022

★★★★★ 1/5

Trustpilot

Worst estate agent I’ve ever used

Worst estate agent I’ve ever used . How are still trading and there management don’t intervene respond to 2,8 rating . It’s unbelievable. Sack the main guy from Bexhill branch, most unprofessional agent I’ve dealt with in 30 years

Chris · 5 November 2025

★★★★★ 1/5

Trustpilot

They just lie, also supported by management, despicable

had a viewing booked, no-one turned up. when i queried; agent stated was gone. They had left 2 messages to cancel, on a phone that doesn't have a messaging system. When i raised a complaint to head office, management just doubled down on this lie. They simply cannot be trusted.

Publicly · 12 July 2025

★★★★★ 4/5

Trustpilot

I had a good experience buying a flat…

I had a good experience buying a flat represented by Fox & Sons in Hastings. All the staff, especially Alex, Dan and Charles, were very reactive when I had queries per email or the phone and were very helpful in making sure tradespeople had access to the flat throughout the process when checks had to be done. They made the transition very easy.

Ann · 11 June 2021

★★★★★ 1/5

Trustpilot

Stop advertising on right move as a…

Stop advertising on right move as a ‘flat’ when it clearly is not and you can see it’s a studio very misleading and not what people want to see when looking come on fox and sons it’s clearly not difficult to get right

Damien · 20 September 2025

★★★★★ 1/5

Trustpilot

Luke Hallewell from Fox and Sons

We had Luke from Fox and sons in Hastings round to value our property and at the time he was very nice and knowledgeable. We had in total three agents round who all valued the property about the same. After this we had some conversations with all agents and decided not to go with Fox and sons as after speaking with people knew they advanced us of their very unpleasant experience with them.we Emailed Luke at Fox and Sons to say thank you for your time but we have decided to go another route , below is a copy of the response we got back from him.Notice all the exclamation marks and how he tries to make us feel guilty about going elsewhere !“ Good Morning, What’s the reason for going with another route? I have worked so hard to have given you the best fee anyone has ever had from a fox and sons even better than what my own sister was able to get!! To do this I had to have a long meeting about it with my area manager to get approved! We have the biggest reach in the town due to our offices across the UK and have the best client care set up in the town. I know you had two other agents out one is yet to sell a house over £375,000 this year so I wouldn’t go with them!!I keep getting clients of the other agent you had who claim to be the best in the town, calling me up to take the property on as they haven’t heard from them and been made to do viewings themselves!! They claim they are too busy this is due to them having to many properties to manage this can be seen as they are known for having the highest fall through rate as well. The route you have decide to take I hope works well for you but if you need my services in future once being on with another agent I won’t be able to get the fee lowered again. This is a shame as you had mentioned you would use us if we could do £6,500 including vat and I actually managed to get it to £6,000 including vat. Kind Regards,Luke HallewellValuer 33 Havelock Road, Hastings, East Sussex, TN34 1BET 01424 722177

Mr · 2 May 2024

★★★★★ 5/5

Google

Sydney, showed us the new home that we were interested in buying. She was very knowledgeable of the property including the history and the architectural information. A confident and competent sales professional that is an asset to F&S.

Ethan · 10 October 2024