Trusted Agent profile

Fox & Sons Seaford reviews

3.3

★★★★★

483 reviews across 2 platforms

1 Clinton Place, Seaford, BN25 1NL, Lewes BN25 1NL

Fox & Sons's Lewes office at 1 Clinton Place is rated 3.3 out of 5 across 483 reviews on two platforms, including 67 Google reviews rated 4.5. The 416 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.5 / 5

67

Reviews on Google

This office

Trustpilot logo

416

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lewes office, from every platform, shown as written. First names only.

5/5

Google

Molly Anderson at the Seaford Branch has been extremely informative and helpful during the process of us seeking out a new property to purchase. I very much look forward to dealing with her during this time and hope to purchase a property from her.

Sarah · 10 October 2025

Agent replied · 17 October 2025

Thank you for your review! We are so glad Molly at our Seaford Branch has provided you with excellent service throughout your property search. We can't wait to continue working with you and assist you in finding your perfect property. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

We wanted to thank you, Fox and Sons (especially Jordan, Molly, Sydney and Jess!) for your wonderful support throughout the sale' process and for taking into account our circunstances as well as finding a suitable buyer. We wish you all the very best!

Margarida · 16 October 2025

Agent replied · 17 October 2025

Thank you so much for your kind words and for choosing Fox and Sons! It was our pleasure to assist you through your sale and we are thrilled to have found a perfect match for your needs. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

Harassing me with phone calls when iv asked them to stop more than once

I asked fox and sons to come a do a valuation of my late father’s property. I have then been phoned 20times since asking if they can put the property on the market for me. I asked them politely to not phone me any more as it’s on the market with a different estate agent and to take my details of the system. They said they would I have since then received 5 other phone calls from them and each time been told they will take my of the the system. I have had three calls since and each time I have asked not to be phoned and they keep phoning me. It’s getting to the point of harassment now. I would stay clear. They clearly don’t listen to peoples wishes and feel it’s ok to continue to phone someone when they have been asked not to. If only they put the same amount of effort into selling a property ( they had my old house on the market two years and had about three people for viewings.

Jemma · 2 September 2026

5/5

Google

Sydney Murphy made the home-buying process smooth and stress-free with her professionalism and deep market knowledge. She was always available to answer questions, provided valuable insights, and guided us through every step with confidence. Her attention to detail and dedication ensured we found the perfect home. Highly recommend Sydney to anyone looking for a reliable and knowledgeable real estate agent.

Abdur · 10 March 2025

Agent replied · 23 April 2025

Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Terrible service, avoid!

Terrible service, would not recommend. Would give zero stars if I could! There was no feedback following viewings, zero communication or market updates, and I had to point out listing errors multiple times (including the lease length being incorrectly shown as zero years!). I only received a brief, non-committal apology. I’ve now withdrawn the property. I wish I’d gone with an independent originally, someone who actually cares.

Denise · 2 November 2025

1/5

Trustpilot

Continuously hassled even after asking multiple times not to be

The estate agent that came to value my property needed more customer experience. He asked very intrusive questions, was rude about other estate agents valuations, was very pushy and I felt I had to be firm when I said I am only wanting a second opinion, not for them to market my property. I asked not to be contacted by them and I would be in touch if I needed their services. In the weeks following, the decision was made for me not to use them as I was contacted via telephone at least twice a week, pushing me to put it on the market with them when all I’d asked for is a valuation. When I asked multiple times to be taken off their contact list, the message clearly didn’t get through as I was contacted a further three times after this. No voicemails were left - just missed calls from an unknown number.

Millie · 31 July 2026

1/5

Trustpilot

I would give 0 if I could

⁷I would give 0 if I could. Terrible experience with fox&sons London Road Brighton. We had our house advertised with them for bearly 6 months. We had 3 viewings & 10 cancellations, however, when you looked, they claimed we had 13 viewing. Our biggest mistake was to go with them. Totally unprofessional photos. We changed the agent and within a week we had 4 viewing & one offer!! Additionally, when we left this agent, they carried on advertising our house without our permission with a new price!! Dispute both written & verbal communications! Totally unprofessional. We should have read the reviews and avoided them at all cost!! So far we have had 2 offers and might have the final offer soon.

Zizo · 30 July 2026

5/5

Google

Sydney was absolutely brilliant from start to finish! Knowledgeable, friendly, professional, and always quick to respond. She made the whole process smooth and stress-free, keeping me updated every step of the way. Couldn’t recommend her more!

Paris · 10 October 2025

Agent replied · 17 October 2025

Thank you for your kind words! It was a pleasure working with you. Our team always strives to provide a seamless and stress-free experience for our clients. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

1/5

Trustpilot

Lies, cover ups & misuse of my data!

My experience with Fox & Sons Peacehaven has been appalling, and I would not trust them with the purchase or sale of a property again.

Elysia · 5 September 2026

1/5

Trustpilot

Natasha is the worst

Natasha is the worst. She told us a bunch of false information when moving in (she said it comes with parking but didn’t and ended up costing us £10 per day extra) and she is super rude.

Mark · 9 June 2026

5/5

Google

A massive thank you to Ian in the Mortgage advice team at the Seaford branch (also supporting in Peacehaven too)! Ian has been incredibly helpful from start to finish and has made the process easy from the get go. He has been very knowledgable and took time to explain the process clearly, advise on next steps and put aside time to answer any questions. Ian supported us through the mortgage process, helped with budgeting and also gave helpful advice on insurances. We’re extremely grateful for Ian’s support. Thanks Ian!

Sam · 30 November 2023

Agent replied · 25 October 2024

Thanks for the excellent 5* review. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Awful mortgage advising service

Booked an appointment with one of their mortgage advisers, a lot of info i did not need to know that the company has x branches and have done x money on mortgages, just to be cancel on the second appointment. Got back to me after 4months saying he would help me that time, after a couple exchanges no more correspondence ive no idea whats going on. Meanwhile was contacted by another mortgage adviser she said to give her a change she’s different from her colleague. First appointment same things, second appointment a no show. Whats wrong with you people? Unbelievable. At least have the decency to cancel the appointment, i got out of work for the appointment waited 1h, even emailed and nothing.

Sonia · 17 October 2023

Agent replied · 22 October 2024

Dear Sonia, thank you for sharing your information.we are sorry you have had a negative experience. we have sent your review. feedback to the relevant office.as trust pilot covers all 1350 offices. we take feedback very seriously and if you want to discuss this further please contact us on the below complianceresidential@sequencehome.co.ukKind regardsCustomer service team

5/5

Google

Thomas was friendly, knowledgeable and genuinely focused on finding the best mortgage option for me. Made the whole process smooth and stress-free. Recommend !

Lyubomir · 17 November 2025

Agent replied · 22 November 2025

Thank you for your kind words! Our team strives to provide top-notch service and we're thrilled to hear your mortgage process was stress-free. We appreciate your recommendation! Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Tom was incredibly helpful getting the financial side sorted and also doing his best to chase up the other houses in the chain.

Sarah · 15 November 2025

Agent replied · 22 November 2025

Thank you for your positive review, we are happy that Tom provided excellent service and went above and beyond to assist you with the financial aspect of your purchase. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I spoke to Sydney a few days ago, she was so helpful and informative! She was so patient with me :) can’t recommend her enough.

Mary · 10 October 2025

Agent replied · 17 October 2025

Thank you for your kind words! Our team is dedicated to providing helpful and informative customer service. We are happy to hear that Sydney was able to assist you and we truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

All staff at Fox and Sons Seaford were very helpful especially Jordan would recommend going to them to sell or buy property's

BARBARA · 24 September 2025

Agent replied · 8 October 2025

Thank you so much for your kind words! We take great pride in providing excellent service to our customers, and we're thrilled to hear that Jordan and the rest of our team were able to assist you in selling or purchasing a property. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Sydney Murphy is everything you could want in a real estate agent. She is dependable, insightful, and always goes the extra mile for her clients. Her ability to handle every detail with precision made our home-buying experience stress-free.

Viktoras · 1 March 2025

Agent replied · 9 April 2025

Hello Viktoras, Thank you for your wonderful 5* review! We're thrilled to hear that Sydney Murphy made your home-buying experience stress-free with her dependable and insightful service. Your kind words are greatly appreciated. Best regards, Lucy, Customer Relations Team

1/5

Trustpilot

Absolutely disgusted at the way this…

Absolutely disgusted at the way this company treated my son and his fiance. They had put a holding deposit on a flat and through no fault of theirs the landlady withdrew the flat and Fox and Sons refused to give them back their holding deposit. They could not afford to lose that money.

Carol · 22 September 2026

2/5

Trustpilot

disinterested and inexperienced

Initial contact with the company seemed ok receiving emails and texts for the upcoming valuation. However the RE agent seemed inexperienced totally disinterested, didn't seem to have much idea about valuing a property other than going on line to look at other properties in the area - something I'd already done. Worst of all she never followed through with providing the valuation information as part of the follow up. I would definitely not use Fox & sons to sell my property given this experience.

Jacqui · 9 March 2026

5/5

Google

Thank you to Jordon and the team! Sold the house for more than we were hoping for and communication was great throughout! Thanks Beth

Bethany · 21 July 2025

Agent replied · 25 July 2025

Wow, we are thrilled to hear that! Congratulations on the successful sale of your house and we are happy to hear that Jordon and our team provided excellent communication throughout the process. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Whilst house hunting in Seaford Molly Anderson was professional, efficient and more importantly very helpful, always going the extra mile to give us as much information as possible. It was a real pleasure having Molly help us in our quest. KR Dave A

David · 10 November 2024

Agent replied · 11 November 2024

Many thanks David for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Finally in my flat thanks to Shayla

Finally in my flat thanks to Shayla. She has been amazing & was totally on top of everything despite the lousy solicitors & me hounding her all the time. Thank you Shayla & the rest of the team, you are all stars 🌟

Helen · 14 November 2025

1/5

Trustpilot

Never touch these people with a barge…

Never touch these people with a barge pole! I’ve never in my life had such a bad experience with an estate agent and that’s saying something! Major pressure tactics to get you to spend more, refusal to return deposit, which thankfully they are so dodgy that tgey do not have a bank account and you need to pay by card! Always remember you can do a charge bsck bua your bank and you get your money back! The excuses I heard to hold onto your money! I think this may be hiw these guys get paid! Anyway rubbish service, rubbish people and steer well clear of these cowboys! Sequence homes are part of this group so steer clear of them as well.

Ken · 13 February 2026

5/5

Google

I highly recommend Thomas Woodley mortgage advisor. Very professional with fantastic attitude 👍 …

Kamila · 10 October 2025

Agent replied · 17 October 2025

Thank you so much for your kind words! I am passionate about providing top-notch service and helping customers achieve their financial goals. It was a pleasure working with you. Best wishes, Lucy, Customer Feedback and Support Team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Fox & Sons's Google reviews

Questions about Fox & Sons Seaford

How many reviews does Fox & Sons Seaford have?

Fox & Sons's Lewes office has 483 reviews across two platforms: 67 on Google, 416 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Fox & Sons Seaford's rating?

Fox & Sons Seaford is rated 3.3 out of 5 across all 483 reviews, and 4.5 out of 5 on Google from 67 reviews, checked 9 October 2026.

Where is Fox & Sons's Lewes office?

Fox & Sons Seaford, 1 Clinton Place, Seaford, BN25 1NL, Lewes BN25 1NL.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.