Every review we hold for the Leven office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleLack of professionalism and good manners! I had an appointment with them for a viewing I booked a flight for (luckily it wasn't the only viewing of the day!) and I arrived to the property in time but nobody was there to welcome me. We called about and they told us that the property had been let the same morning!!! This is completely unbelievable and very unfair to do to clients or people in general, not even to consider I was coming from another country and I had to push myself from a corner of the city to this place to view the property, as agreed, just to discover I had rushed (and taken a lot of water) for nothing?! Also, you cannot book appointmets for a property and then let it to others the same morning! And absolutely you cannot do all of this without even calling who's coming to the viewing for a property which is not available anymore!! I absolutely suggest you to not deal with them at all. It's already difficult finding a good rental solution for you. Spend your time in a useful way with other, more competent and professional (I hope) agencies.
Silvya · 14 April 2018
Agent replied · 28 July 2023
Hi Silvya. I am sorry to hear such disappointing news. After investigation it was our Dunfermline office that this was arranged through. I spoke with the office owner David and he has explained that matters were out with his control as the landlord choose to go with other tenants against our wishes that viewed earlier that morning. Once again apologies and hopefully you have found something else with the other viewings. Jim Parker
★★★★★ 5/5
GoogleI've used Fife Properties before, and they always find me lovely tenants. I have a used other letting agencies in the past, but now, I much prefer just using Fife priorities, Managed by Richard, and May in the Leven office.
A professional service indeed.
They do all the hard work, finding suitable candidates. Can't really thank them enough for finding the best tenants.
BA · 14 April 2022
Agent replied · 28 July 2023
Thank you
★★★★★ 5/5
GoogleFrom start to finish Fife Properties have been consistently communicative, professional, sympathetic and responsive. We would certainly use this company for any future sales or lets of properties. They are very committed to resolving issues quickly and efficiently. What was most impressive was the speed of responses to any questions we had or issues to resolve. They were always friendly and helpful.
Robyn · 23 August 2024
★★★★★ 1/5
TrustpilotA joke of a letting agent had problems…
A joke of a letting agent had problems with one of there tenants asked me to send proof which I did they haven't even opened the messages and don't answer the phone to me either
Jeanie · 17 May 2024
Agent replied · 26 December 2025
Thank you Jeanie, We take things like this very seriously and have tried to advise you in the past surrounding the ongoing situation and despite you not being a client, tenant or indeed and direct neighbour relating to any of Fife Properties tenancies the team have so far done all in our power to assist you.
As explained to you on several occasions any actions involving criminal behaviour will need to be reported to the relevant law enforcements and a crime reference number obtained. As a managing agent we cannot enforce action without this crime number being issues by Police Scotland.
I appreciate that you have sent over numerous pictures, videos and messaged but again you should be reporting these accusations of a criminal behaviour. If indeed these accusations are legitimate then Police Scotland will record them as such and we in turn can act upon them accordingly.
I would like to take this opportunity to remind you that all communication with Fife Properties staff members should be done in a respectful and courteous manner without the use of profanity.
★★★★★ 5/5
GoogleFirst rate service from initial contact to marketing the property and then to the tenant receiving the keys. I was kept up to date at every step.
Lesley · 1 August 2024
Agent replied · 14 April 2026
Thanks Lesley.
★★★★★ 1/5
TrustpilotVery poor response from this company…
Very poor response from this company regarding their problem tenants. I noticed in reply to another comment that "We're able to screen out problematic tenants at the early stages and look after our landlords investment." Seem that is not always the case. When tenant turns out to be problematic they initially respond promising 'the issue will be dealt with as a matter of urgency' ( sept 2022) and then it seems ignore all attempts at contact. Their messy tenants that have left a common entrance hallway to a property I let out looking like a slum. Not responding to issues is very unprofessional and rather disapointing. I have written a final email to their property 'management' agent In the hope I can raise them. After 7 months the issue still pervades. I wish to work with them proactively to remedy this issue. In the meantime I have a property empty and have an issue with letting till the mess ( white goods and building materials ) is cleared. If someone from fifeproperties is reading this I urge you to contact and/or meet with me regarding this. Not replying to emails and phonecalls will not do. I HAVE NO CHOICE than to resolve this issue one way or other, it is causing me loss of income and effecting my sleep. If no response I will have to take things further.
Robert · 15 April 2023
★★★★★ 1/5
TrustpilotVery poor - liars
Very poor. dishonest company that will lie about offers and string clients along. Details-we were told we were only ones applied for a rental then after a wasted week then told they had many offers so conflicting stories. Shady marketing techniques, employees seem friendly but their marketing from the owner is poor and leave a bad taste. I would avoid this company to any serious renter or buyer as the owner will lie about offers and that is worrying for buyers. Beware they delete facebook reviews also , google fife properties reviews and youl see many with issues.
Charles · 13 September 2022
★★★★★ 5/5
GoogleJim and the rest of the team at Fife Properties were brilliant from the first point of contact right through to completion. Their local market knowledge is second-to-none, and they demonstrate a high level of customer care and great service.
D · 14 April 2023
Agent replied · 28 July 2023
Thank you so much for your review
★★★★★ 1/5
TrustpilotWhat a joke I’m getting left over Xmas…
What a joke I’m getting left over Xmas without heating or war water today is the 24th and will sent someone in 3 days I have copd and was offered fan heaters that I can aford to run
Grant · 24 December 2024
★★★★★ 1/5
TrustpilotBad company to deal with, listen to others before tenants.
Had the privilege of using this company, will never use them again. Reported issues often with the property and nothing was getting done. We had leaks in the bathroom from the shower(which was over 30 yrs old and was still original), the windows were blown and had been replaced and had gone again. The property needed upgrading as was still original, the front door swelled when it rained. The girl who came out to do the inspections said if anything was to be done, the landlord would put the rent up. He did when he put the kitchen in during lockdown which should never have happened as we were in a national lockdown and tradesmen should not have been working! We therefore had no cooking facilities for a month, all because the fitter skipped everything. The fitter then advised fife properties, we had told him to skip them, when as it was lockdown we were not allowed to be in the property! We had to buy takeaways until until they fitted a hob. Then another 2 wks before an oven was fitted. Advised to withhold rent to compensate for the takeaways from shelter Scotland. We left the property and they have managed to keep money off our deposit for the money we withheld. So folks, if this happens to you, they win everytime and you will not win! When we complained and asked to speak to a manager, no one contacted us. We were told to deal with the girls in the office even though we asked to speak to a manager above them. Yet when they had to make a decision, they had to get authorisation from their manager! Will never use this company again.
Elaine · 1 September 2021
★★★★★ 5/5
GoogleExcellent service provided. Staff very knowledgeable and helpful. Would highly recommend
Karin · 31 August 2024
Agent replied · 14 April 2026
Thanks Karin for your recommendation.
★★★★★ 1/5
TrustpilotDoesn't understand data protection law
Doesn't understand data protection law...they will soon! Very rude staff. Don't try to get a house with these guys.
St · 24 November 2023
Agent replied · 26 December 2025
Thank you for your feedback. If you'd like to email us at info@fifeproperties.co.uk and pit it for my attention so I can look into this I'm happy to help. Jim Parker
★★★★★ 5/5
GoogleEveryone at Fife Properties who I have dealt with have been excellent.
They found me a great tenant, quickly and are great at communicating!
Thank you!
Helena · 14 April 2023
Agent replied · 28 July 2023
Thank you Helena
★★★★★ 5/5
FacebookHave been with this company for well over a year. David is first class and ALWAYS comes through in quick response when you need assistance. Thank you Fife Properties. High recommendation !!!
Susan · 8 December 2014
★★★★★ 1/5
GoogleStill owe me deposit, deletes reviews daily. Avoid!
Manu · 29 March 2024
Agent replied · 14 April 2026
The deposit held by a government approved tenancy deposit scheme. They are responsible for returning it. Not us.
★★★★★ 1/5
GoogleEmailed for a home report for a property - no reply. Then phoned to ask to be sent it, unhelpful employee answered who said they would email it. Still no home report 4 weeks later.
Chloe · 28 July 2021
Agent replied · 28 July 2023
Thank you for your feedback. We strive everyday to deliver world class service to everyone that contacts us. We're sorry to hear you don't feel you got that. Maybe if you can email me direct with more details I can look into this. jim@fifeproperties.co.uk
★★★★★ 4/5
GoogleUsing Fife Properties for the first time to rent out my flat,. So far all has gone smoothly and they appear to be on top of things. Office staff are responsive and friendly,
Bob · 14 April 2021
Agent replied · 28 July 2023
Thank you
★★★★★ 5/5
GoogleThe staff at two departments of Fife Properties were outstandingly efficient and courteous. All the more impressive as I imagine they will be working in difficult conditions at this time. Well done!
David · 14 April 2021
Agent replied · 28 July 2023
Thank you for those kind words David.
★★★★★ 5/5
GoogleFife properties are very helpful, going beyond their remit to assist both landlords and tenants
John · 14 April 2023
Agent replied · 14 April 2026
Thank you John for supporting us for so many years.
★★★★★ 5/5
GoogleFrom start to finish Fife Properties provided an excellent service and sold my property in 6 days. You can’t ask for better than that.
David · 14 April 2022
Agent replied · 28 July 2023
Thank you for those kind words. Jim Parker
★★★★★ 5/5
GoogleSo helpful I now use their other branch for my other rental property!
Tanya · 14 April 2023
Agent replied · 28 July 2023
Thank you for rating us. Really appreciated.
★★★★★ 5/5
GoogleAs a buyer the staff in the Leven office were 5 star! Thank you for all your help with a “challenging” purchase.
Jac · 14 April 2022
Agent replied · 28 July 2023
Thank you
★★★★★ 5/5
GoogleVery happy with the service we receive. Good communication. Everything dealt with efficiently.
Jill · 30 March 2023
Agent replied · 28 July 2023
Thank you so much for your review
★★★★★ 5/5
GoogleVery pleased with this estate agent Very professional even on YouTube Very good for catching up with the market
Brian · 14 April 2022
Agent replied · 28 July 2023
Thank you for those kind words. Jim Parker
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