Fife Properties Leven reviews

★★★★★ 5/5

Google

Fife Properties came highly recommended to us by friends and the Pre portal/Property tours we kept seeing on social media drew us in. When it came to selling our flat & buying a new property we had no clue what we were doing or where to start. Our first phone consultation with Janette was very informative so we moved forward booking a valuation appointment with Perrie. Perrie was very easy to talk to and we were able to ask anything we were unsure about. We immediately said “let’s go for it” and we had dates booked in to get the flat on the market. While Perrie visited us we also informed her we had our eye on a house that Fife properties were selling, she managed to get us booked in for a viewing the following week. Susan set up a group chat which we found to be much easier to communicate on rather than emails. We had all our dates for surveyor, photographer and anything else in a matter of days. Within 2 weeks our property was on the market and had viewings set up. 3 Weeks on, we accepted an offer and our offer was also accepted on the house we viewed through them! All the Ladies have been very friendly, helpful and nothing was too much when we got in touch… Although we had a soft spot for Janette who actually lived in our flat in the 90s/early 00s… it was a very lovely moment having her come round to set up viewings when our home was once hers. We would highly recommend Fife Properties and would definitely use them again.

Jordan · 31 March 2026

★★★★★ 5/5

Trustpilot

Five star standard ...

Five star standard .... Fife Properties could not have been better. I would recommend them highly. Special mention should be made for Ann-Marie and Sophie but all staff were very professional and provided a fantastic service. Buying in Scotland, moving from England was not an easy process but Fife Properties made it seamless. I cannot say more about them and we were very happy with their service

Neil · 25 June 2025

★★★★★ 5/5

Google

Keiran is one of the best letting agents I have dealt with. Professional, thorough, approachable and an asset to Fife Properties.

Zara · 14 February 2026

★★★★★ 5/5

Google

Before enlisting the help of fife properties to sell my flat I had seen the method they had been using to sell properties through social media via the pre portal. This caught my attention. Once I contacted the office it was straight forward with everything explained to me as I was a first time seller so I didn’t know and understand the whole process. The office staff were very upbeat and welcoming every time I have had an interaction. Even after I had accepted the offer and it was then down to the lawyers. Perrie my estate agent was a god send! I was glad I got her as my agent as I had previously seen her pre portal videos of other properties. She came across as very excited about the properties no matter how big, small, they were. She was always contactable no matter the questions. I felt she had me in mind while selling and not the buyer. The viewings, come in quick for my property. Perrie done the viewings and I received an offer after the second viewing. I was extremely lucky and Perrie managed to advertise the property so well that I got £10,000 over the asking price. After I’ve accepted the offer things moved quickly. Susan from the Cupar branch has been welcoming and informative with the phone calls and emails. I had no doubt in my mind I wanted to go with fife properties through their testimonials and proof of house sales within my local area. Also they seemed to be the only agents at the time doing pre portals via social media.

Trish · 15 June 2025

★★★★★ 5/5

Google

All of the team went out of their way to make sure my experience was as stress free as possible. Jimmy was on call at all hours so sort out bumps in the road for me and to help with any questions and kept me updated with progress and potential interest. Kerin did the viewings for my property and that took a huge amount of stress off my shoulders and was so kind to work around my schedule and secure a sale within 24hrs. All in all, both very professional and would 100% recommend and use again in the future. Thanks again everyone!!

Jenny · 14 April 2022

★★★★★ 5/5

Google

Really positive selling experience, from start to conclusion. Jim was extremely helpful with guidance, advice and practical tips for improving my property in preparation for sale. He also provided helpful information in regards to the legal procedures ,costs etc. Photos and video tour taken really highlighted my property and helped achieve the sale on the first viewing. Wow! very happy with Fife Properties , so much so, I am now proposing to utilise their management/letting service through Richard Cook, in pursuing my next investment.

H · 14 April 2021

★★★★★ 5/5

Google

Fife Properties Estate & Letting Agents provided a fantastic experience from beginning to end. The team was professional, efficient, and very supportive throughout the entire process. Communication was clear and timely, and they went above and beyond to ensure everything went smoothly. I’m extremely happy with their service and would highly recommend them to anyone looking for a trustworthy and reliable estate and letting agent!

It,s · 7 April 2026

★★★★★ 1/5

Trustpilot

Dreadful customer service...don't care…

Dreadful customer service...don't care about the buyer once an offer is accepted. Poor communication. If left with a choice of Fife Properties or anyone else I'd recommend anyone else! Interesting that you blame me ( apparently because of who I worked for at the time) for the comments and lack of communication from your staff. Just accept you did a poor job.

MR · 12 July 2025

★★★★★ 5/5

Google

Susan, in particular at Fife Properties was a delight to deal with. We were given an excellent, straightforward and professional service and couldn't have asked for more. Communications were prompt, proactive, open and honest. Thank you.

Eric · 31 August 2024

★★★★★ 5/5

Google

Kerin is efficient and quick to respond, delivered the required materials, kept me in the loop every step of the way, and ensured our tenancy could lift off in good time. Professional to the letter. May, thank you so much for your never-ending kindness. You were there for my family and I right from the beginning. Thank you both, and keep up your good work.

Shahieda · 28 July 2022

★★★★★ 5/5

Google

Kerin is efficient and quick to respond, delivered the required materials, kept me in the loop every step of the way, and ensured our tenancy could lift off in good time. Professional to the letter. May, thank you so much for your never-ending kindness. You were there for my family and I right from the beginning. Thank you both, and keep up your good work.

Shahieda · 14 April 2022

★★★★★ 5/5

Google

First class service from the whole team who carry out their duties in a professional, friendly and knowledgeable manner. All questions are answered promptly and nothing is too much trouble. They are also great at keeping the landlord informed when a property is vacant and a new tenant is being sought. A top team that is great to work with.

JANET · 14 February 2026

★★★★★ 1/5

Trustpilot

Be aware before engaging with this…

Be aware before engaging with this company. Unfortunately, I engaged in their assistance in the sale of my home. Professionalism is not a keyword with Fife Properties and found them less than trustworthy. On several occasions they told me my house was sold and even placed a sold sticker on the saleboard for many weeks, when it wasn't.... Eventually they were instructed to withdraw as my agents. The house sold swiftly afterwards with a more experienced and dedicated team of personnel from another agency.

Robert · 18 April 2023

★★★★★ 5/5

Google

I rented a 3 bed detached in Kennoway for 2 years 1 month and found Fife Properties to be very quick to respond to any queries and to generally be very helpful. Any minor repairs that were required from time to time were completed in a timely fashion. I got plenty notice for inspection visits and always found the agents to be on time and courteous.

Graeme · 29 November 2024

★★★★★ 1/5

Google

Every month I have to chase this agency to find out what has been done to manage non payment at one of my properties . Every month they make promises about being on top of things and every month I'm let down by inaction and poor communication.. An example... this smooth I asked 3 simple questions regarding the management of a specific property in an email and got the answer to 1 of my questions. Avoid this company at all costs. They seem to be too busy bragging about how good they are to actually provide a quality service. I'd rate them 0 stars if google would let me..

Alistair · 29 March 2024

★★★★★ 1/5

Trustpilot

Poor customer relations

Had to collect keys for a property I purchased. After driving for 2 hours I was refused permission to use their toilet. The reason being they are not allowed since COVID, & anyway they have a lot of personal items in the toilet. I am 67 years of age & can hardly walk waiting on a hip replacement. I had to leave there & go somewhere else park then hobble to the toilets in Tesco. I don't know what was being implied by the personal items in their toilet perhaps I looked like a thief. Thank you very much Fife Properties for your caring attention.

Margo · 29 March 2024

★★★★★ 1/5

Google

I had enquired about a property 3 times. First excuse was, there was a deposit put on it, second excuse was that there was work being doing to the property.... Which I know was a lie as I was living across from the property and it was weeks later before any work was started. And thirdly, the sign has been up and down more than I have had a cold drink of water. All lies , cant be trusted.

Laura · 29 March 2024

★★★★★ 5/5

Google

Always fantastic and cheerful service from the staff in this office - who really do go above and beyond. They helped us try to resolve an issue in our ex rental property and they aren’t even our agents anymore. In the years when they were our agents, we have always been very happy with the service. Thank you all.

Dorothy · 29 November 2024

★★★★★ 5/5

Google

Fantastic team here. Not one single bump in the sale of house. Managed to get us 12k more than what Yourmove was offering to sell our house for. Being local they know exactly what the market is like.

Matthew · 14 April 2023

★★★★★ 1/5

Trustpilot

Had to go through this company in order…

Had to go through this company in order to enquire about a property for let. They assured us they would put a good word in for us never heard from them again for almost two weeks it wasn’t until I contacted their manager that I then received a response from a woman I hadn’t even dealt with and not from the original person!!

K · 20 September 2023

★★★★★ 1/5

Trustpilot

I'm on the phone for 3 weeks(!!!)…

I'm on the phone for 3 weeks(!!!) trying to rent property. No one bother to pick the phone! So I try another number(sales) no problem with connection, so I explain situation and lady took my details and she send mail to them and quest what.. NO RESPOND AT ALL!! If you are landlord please avoid them, they are just joke!

Robert · 16 October 2023

★★★★★ 1/5

Trustpilot

Total neglect

Total neglect, mismanagement and overcharging, impossible to contact management. Absolute shambles, do not use.

G · 26 August 2025

★★★★★ 1/5

Google

Fife properties is a joke I rented house whilst waiting on my house the house upon moving in had a fake electricity certificate no gas certificate in the back garden was full of rubbish which they never cleaned kitchen floor was ripped I replaced due to being annoying the appliances never worked the sink was hanging off wall meters were in debt as result I never signed infentry then we got lock down during this period I got my own house keys moved in straight away there was not one carpet in house fitted either I asked fir my rent I was due bk which was a argument to get I asked for deposit which they will be paying back in let's say they want another argument for deposit the company is a complete joke no costumer care in 3rd world house they are renting out

Michael · 14 April 2021

★★★★★ 5/5

Google

A brilliant experience I had with the Leven office in picking up my keys for my new home . May Kerin and Angela where 1st class in dealing with the hand over off keys and the surprising addition of a welcome box giving to me that had all the immediate extras for moving .. cleaning products tea biscuits and all the little things you can’t find . Thanks again all 5 star service ⭐️⭐️⭐️⭐️⭐️

Billy · 14 April 2022