Trusted Agent profile · Letchworth Garden City
★★★★★
1,798 reviews across 2 platforms
Works Road, Letchworth Garden City, SG6 1FR
Part of Cinch Self Storage, see every office.
Cinch Self Storage's office in Letchworth Garden City, at Works Road, is rated 4.9 out of 5 across 1,798 reviews on two platforms, including 236 Google reviews rated 4.9.
Every review we hold for the Letchworth Garden City office, from every platform, shown as written. First names only.
5/5
TrustpilotMove made easier
The guys on reception were always very friendly and helpful, they answered all my questions with ease.Nothing was too much trouble for them. They certainly helped to make my move a bit easier.
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotHelpful staff and clean, well maintained units.
A competitively priced storage facility. Lots of good quality units and a range of sizes to suit. I found the people at Cinch really lovely to deal with and always on hand to assist. There are good facilities on site and it is a clean and well maintained building.
Hi Deborah. Thank you for the great 5* review. I'm glad you found us helpful and lovely. We wish you all the best in the future!
5/5
TrustpilotPete and Drew at Newbury are fantastic
Pete and Drew at Newbury are fantastic! Always helpful in making sure our needs are met. We are long term customers and we will be sticking around!
We're grateful for your 5-star rating and for taking the time to recognize our efforts. It's great to hear that our storage services made a positive difference for you. Thank you for choosing us!
5/5
TrustpilotBicester Cinch (Leanne & Nigel)
Bicester Cinch (Leanne & Nigel)Absolutely brilliant customer service, went over and beyond. Helped in such a hard time for myself. I would recommend to anyone and super happy all round.
Hi Ashlea,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
GoogleI've been a client for same time and saw the modernisation and the increasing of the capacity (more storages). Small businesses use the space but on weekendes it is most private clients. Well located, good access and, when I need it, the back office is very helpful and professional.
5/5
TrustpilotJason and Matthew at Leighton Buzzard…
Jason and Matthew at Leighton Buzzard store have been wonderful showing great empathy and sympathy whilst having to store my late wife’s belongings from her care home Cannot thank them enough
Hi Jeremy,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotCinch self storage is excellent place…
Cinch self storage is excellent place for anyone who is looking for secure and clean place to keep their belongings. Team members are very friendly, professional and happy to support customers. The atmosphere has a feel of small family. The sign in process is straightforward so are terms and conditions of the agreement. Prices are very reasonable and location is good. I genuinely cant think of any points for improvements. It is excellent location, nice environment, great security systems and most importantly really likeable team:)
5/5
TrustpilotLeighton Buzzard Cjnch
The guys were really friendly and helpful. Only wanted a storage room short term after my parents home was sold work out perfectly. We'll done chaps at Leighton Buzzard branch. Clean dry secure premises.
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
Trustpilot5 star review
Jason at Leighton Buzzard Cinch storage has been very professional and helpful with me sorting out a storage unit at Cinch.
5/5
GoogleGot to say that Sally is the most helpful and happy person I've ever spoken to about storage. Very knowledgeable and helpful. A joy to speak to. I'll probably need storage and I'll look forward to speaking to Sally again.
5/5
GoogleMollie and Kevin are amazing they are very professional we have been looking for places for the last 5 days and until we met those 2 a weight has been lifted thank you for helping us and going thr extra mile 😀 …
5/5
TrustpilotQuick and efficient
Quick, easy and effective service from Gosia on the front desk, made the process stress free and managed to evaluate our needs and reccomend the best possible storage at the time! Would definitely use again in the future!
Hi Dave,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotGreat service, big thanks
It was a pleasure dealing with Andrew, Paul and the staff at Cinch storage in Chippenham. Knowledgeable, friendly and professional service.Just continue what you are doing guys, would recommend you to anyone, very impressive thank you.
Hi Keith,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotCinch have a friendly team who will…
Cinch have a friendly team who will support your storage needs. They are community focused meaning they will support locally people in need through St Vincent's Southend. Thanks
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
GoogleThe team here were extremely helpful and managed my short notice expectations remarkably. I would highly recommend Cinch Letchworth to anyone looking for short or long term storage facilities.
Hi Paul, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotHave used ‘Cinch’ for more than a year
Have used ‘Cinch’ for more than a year. Cannot endorse the company highly enough….with particular emphasis on Matthew, Aaron and Jason. They were exemplary…courteous, always professional and understanding (especially towards me, who forgets everything.) My thanks to them all.Veronica Jones.
Hi Veronica, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotNot often these days you find a company…
Not often these days you find a company that's an absolute pleasure to do business with, here I'm happy to say I've found that and more, An absolute pleasure throughout, so easy, no fuss. I have 2 units here.Gosia herself i cannot speak more highly of, very professional throughout so helpful...honestly the service is top draw don't mind at all spending my hard money with these guys, such a refreshingly professional company.Have had storage previously with big yellow it was OK at best , But with these guys I could not be happier, The Cost of storage is excellent in comparison to others.Highly recommended 5 Stars ***** :0)
5/5
TrustpilotOutstanding customer service
This place is amazing Jason and Matt are the most helpful and friendly staff l have ever met. Highly recommended because of the outstanding customer service!
Thank you for sharing your experience and giving us a 5-star review! We're glad to have provided you with reliable storage solutions that met your needs. Your feedback is truly appreciated
5/5
Trustpilotthe two people that are in the office…were fantastic
the two people that are in the office were so friendly and could not have anymore to be frienly and so helpfull if all your staff were as good your storage lockers would have a waiting list.
Hi Kevan,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotGreat customer service from Andy and…
Great customer service from Andy and his team. Would recommend highly.
Hi Liz, We really appreciate it when customers go out of their way to give us a review and we are particularly happy when we receive such glowing feedback. We will continue to strive for excellent customer serviceBest Wishes, Cinch Storage
5/5
TrustpilotBicester baby bank
We couldn’t of found a better storage for our charity to have as a base. Andy and Nigel are so helpful and accommodating, nothing is ever to much trouble for them. The storage is always clean and tidy with good parking for unloading. I wouldn’t hesitate to recommend them. Fantastic service! Totally worth the 5 stars!
Thank you Debbie for taking the time to leave us a 5* review. We do strive to be as helpful as we can and are especially proud to do all we can to support the fantastic charity work that you do. Community is key to our business and thank you for your kind comments.Best wishesCinch Storage.
5/5
TrustpilotProfessional Team and Great Facility
Excellent team at the Cinch Self Storage at Preston Park. Stuart and Jack are professional, friendly and always ready to help. The reception area, the parking area and the storage facility is clean and bright.I highly recommend this facility.
Hi Gen, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotAlways helpful service from Matthew and…
Always helpful service from Matthew and Jason. Whenever I had questions or queries they would reply almost instantly. Highly recommend if you need quick and easy storage.
Hi Jake,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotEnfield branch have given me great….
Enfield branch have given me great service I’ve been here since they opened. Pricing, cleanliness, customer service beats all companies I’ve been to. Andriana and Ed are truly amazing people they really care for the company and go out of their way to help all the time. They always make sure their customers are happy at all times. Once there was a issue with the shutter and Andriana stayed behind so that customers can come in and out to get their things, other companies would have closed the store for the day and not let customers come in and out until someone comes in to fix the shutter which could affect their business such as my own but andriana went out of her way and came in out of hours to open the store for customers which I really appreciated. This is what you call customer service
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