Trusted Agent profile · Letchworth Garden City
★★★★★
1,798 reviews across 2 platforms
Works Road, Letchworth Garden City, SG6 1FR
Part of Cinch Self Storage, see every office.
Cinch Self Storage's office in Letchworth Garden City, at Works Road, is rated 4.9 out of 5 across 1,798 reviews on two platforms, including 236 Google reviews rated 4.9.
Every review we hold for the Letchworth Garden City office, from every platform, shown as written. First names only.
5/5
TrustpilotNigel and Andy are very helpful and are…
Nigel and Andy are very helpful and are always on willing to help would highly recommend And will definitely be using them again
Hi Tristian,Thank you for taking the time to leave us such a great 5* review.We do try to be as helpful as we can and make storage as hassle free as possible.Your feed back is much appreciated.Best wishesCinch Storage
5/5
TrustpilotCan certainly recommend using Cinch…
Can certainly recommend using Cinch Chippenham, an extremely safe, clean and easy to use facility. But the main thing is the fantastic customer service, Andrew the store manager is a delightful chap. His onboarding process left us feeling confident we’d made the right choice and he’s extremely welcoming and a delight to talk to. The pricing strategy is really clear and easy to understand. Overall a delight
5/5
GoogleModern storage unit, really clean great security and fantastic prices and nice team
5/5
TrustpilotVery professional!!!
Very professional from start to finish!!!
5/5
GoogleGiuseppe was a great help highly recommend, very professional great customer service.
4/5
TrustpilotVery friendly team
Very friendly team! Moving was a very difficult and stressful experience and The whole Cinch team made it a lot easier and really looked after me, offered us tea and biscuits and made sure I was warm as it was very cold outside! They were genuinely interested in my upsetting reason for storing my belongings.I am very impressed by them! Thank you Cinch.
5/5
GoogleLovely team Highly recommend First class
Hi Katrina - thank you so much for your 5* review, we are very happy to hear you had a great experience!
5/5
GoogleBeen a customer of Cinch Letchworth for over 3 years now and have always had a very good experience. Lauren, Zac and the other staff are very friendly and helpful. The flexibility to pay monthly or 6-monthly is also very useful, plus after-hours access is a huge bonus for me with the kind of items I store at the unit. I've also had many large, bulky, and expensive parcels delivered here safely with no issues. I have no hesitiation in recommending Cinch Letchworth if you're looking for storage big or small.
4/5
TrustpilotI thought the staff were first class
I thought the staff were first class. I was in a situation. I can't say what. But I would recommend this company. Very professional people. Nothing is to much trouble. They are very helpful and understanding. In the future if I needed them again. I would. No hesitation. Thanks guys and girls.
Hi Miranda,Thank you for your feedback regarding our team and store! I'm glad we were able to help you when you needed us most. We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
GoogleAmazing storage place. Lauren was very helpful in quoting me for new storage and so helpful I booked up right away. Thanks for your help!
5/5
TrustpilotMatt was very helpful and professional…
Matt was very helpful and professional getting me set you with my storage unit
5/5
TrustpilotI can only give praise for my short…
I can only give praise for my short stay with cinch storage. From start to finish the people in the office have been extremely helpful. So easy to book with straight forward admin. Clean and dry storage area easily assessable. Very useful trollies for easy moving. Will recommend cinch and use again.
Hi Mary,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotFriendly and professional team.
Put a few things in storage at the Leighton Buzzard branch and was totally looked after by Jason and Aaron.Very friendly and professional service from this team. Got me the right deal and made it all so simple. Storage facility is well managed, maintained, clean etc which gave me peace of mind. Highly recommended.
Hi Nigel,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotExcellent customer service
I have been really impressed with the customer service that I have received. Mollie was friendly, helpful and efficient.
5/5
TrustpilotThe guys at cinch were brilliant from…
The guys at cinch were brilliant from the minute I first spoke to them. I was really worried about putting my things in storage but they advised me every step of the way and really made it easy and stress free. My family are now using them aswell. Great service and great company. Thank you guys .
Hi Kim,Thank you so much for your wonderful review about your experience with Cinch! We’re so pleased to hear that our facility and team exceeded your expectations. We hope to see you again soon!Sincerely,- The Cinch Self Storage Team
5/5
Trustpilotamazing place
amazing place, good air conditioning 😁
5/5
TrustpilotThe staff are amazing
Mark and Jake at the Southend branch are amazing, helpful, and always have time for a chat. They greet you with a smile. Both times that I've been in to do paperwork, they offered a hot drink.Would 100% recommend. The prices are reasonable too.
Hi Toni,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotExcellent service at Letchworth Garden…
Excellent service at Letchworth Garden City, very good communication and advice for what we needed. Booked 2 storage units for a house move allowing us to get straight with renovations, when we visited I was so impressed I mentioned that it was a shame they don't have office rental, it turned out they do! I really like that they have reused an old building over new.
Hi Iain, thank you for this fantastic 5* review. We are delighted to have made storage as easy as possible. We also love having you as an office customer.Best wishes,Sally, Lauren & Becky
5/5
TrustpilotExtremely helpful staff
Extremely helpful staff, easy process! Nav was excellent throughout
Hi Claire!Thank you so much for your wonderful review about our team and how easy the process was. We really appreciate your feedback and hope to see you again soon- The Cinch Self Storage Team
5/5
TrustpilotRecommended self storage in Enfield
The Enfield facility is clean, secure, well-maintained and well lit. Facility manager Ed Leland is very friendly. He provided great customer service and I'd definitely recommend Cinch Enfield to the local community. It is also well situated near Enfield Lock Station. Keep up the good work Ed and team.
5/5
TrustpilotExcellent customer Service
Hafijar, Aaron and Mollie were very helpful in helping setup at the storage, I highly recommend Cinch self storage.
5/5
TrustpilotExcellent!
Excellent, friendly & helpful staff.Spotlessly clean, secure & competitively priced storage sorted within a day. Thanks Emma & Jason
Thankyou for an amazing 5* review. We always aim to make storage as easy & friendly as possible.
5/5
TrustpilotThe process to secure storage was…A great customer experience.
The process to secure storage was pleasant and seamless. Emails with questions were answered promptly and the storage facility was clean with easy and secure access. The staff were very friendly and accommodating making it an overall great customer experience.
We're delighted to hear that you're happy with our service. Your feedback fuels our passion for what we do, and we're so grateful for customers like you who take the time to let us know we're doing a great job.
5/5
TrustpilotKasha and Gosha were very helpful and…
Kasha and Gosha were very helpful and pleasant.
Hi Ian, Thank you so much for your wonderful review of our Newmarket facility and Team! We hope to see you again soon. Sincerely, - The Cinch Self Storage Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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