Trusted Agent profile · Letchworth Garden City
Verified
★★★★★
310 reviews across 2 platforms
37 Station Road, Letchworth Garden City, SG6 3BQ
Charter Whyman's office in Letchworth Garden City, at 37 Station Road, is rated 4.9 out of 5 across 310 reviews on two platforms, including 267 Google reviews rated 4.9.
Every review we hold for the Letchworth Garden City office, from every platform, shown as written. First names only.
5/5
GoogleThe service was excellent.The team went above & beyond the norm to make my property purchase a success, within the timescales required. Extremely professional, efficient & very amenable. Thank you Andrew & team - we feel much at home!! Caroline
How lovely to see! It was a pleasure to help and thank you for the kind words - All the best from Andrew and the team at CW!
5/5
GoogleThoroughly recommended agent, very professional and personal approach throughout the whole process, Johnathon and his team did a great job and at a very competitve price. The only agent to go to in Letchworth in my opinion, A definite 5 stars plus
Thank you so much for the review Mike, all the best and thank you for using us.
5/5
GoogleWe've just bought our new home marketed by Charter Whyman in North Hertfordshire and they were absolutely fantastic to work with. Throughout the process, Andrew checked in with me on a weekly basis - even if there was no update. They were extremely efficient in getting answers to any questions I had from the sellers and was very helpful in chivying solicitors on both sides along. All in all, an utter joy to have as part of the team making this purchase happen. Professional, friendly, honest and helpful. I would highly recommend them.
5/5
GoogleWe bought our house through Charter Whyman and had an excellent experience. Danny arranged the viewing for us and guided us very professionally through the initial offer stage. After that, we mainly dealt with Andrew, who was an absolute …
Thank you for the lovely feedback Beidi! All the best in your new home :)
5/5
GoogleWebbs had been helpful in showing us a number of properties that met our requirements. Then when house we bought came back on the market ( previous sale buyers had to pull out as their sale failed) they let us out in an offer before open visiting day. And they supported and gave advice to progress the sale promptly.
Thank you, Sue. We are glad we spotted that the house had come back to market and could get your offer in before the open day. Congratulations, and we hope you enjoy the new home! The Webbs Rugeley Team
5/5
GoogleI've just completed on my purchase and Charter Wyman were fantastic. I met nearly the whole team in the first week of listing the property. Jonathan led the sale and was brilliant throughout, chasing up every lead and proactively communicating with me and the buyers throughout the process. I've moved seven times now and hands down this is the best estate agents that I've dealt with.
Thank you so much for the wonderful feedback.
5/5
GoogleWe purchased a property through Charter Whyman recently and couldn't be more pleased with the service and our experience. Danny was great at helping us secure the sale with the seller and Andrew led the purchase to completion. The communication from everyone at Charter Whyman has been the best I've experienced from any estate agent, we'd receive weekly phone calls and check-ins any time there was an update on the chain. Andrew did a fantastic job of helping to run communication through the chain which meant we were able to exchange and complete really fast, as we were working towards a tight timeline. We wouldn't hesitate to use or recommend Charter Whyman in the future - thank you again to Andrew, Danny & the team!
5/5
GoogleCharter Whyman sold our Edwardian early garden city home in Letchworth Garden City when, after 39 years, we decided to move to Worthing, West Sussex. The firm was extremely professional and helpful all the way through the transaction and attentive to the various travails that naturally occur during the potentially stressful process of selling a home. They successfully dealt with potential and eventual purchasers as well as solicitors and local authorities (itself a challenge in Letchworth, given its status as the first ‘Garden City’!) A special mention of Danny Poulton who worked tirelessly on our behalf; with energy and humour. He nudged where needed and pestered to get things done. Thanks, Danny. Thanks Charter Whyman.
It was a pleasure to get you moved Adrian and Jane. Thanks so much for the kind words! :) All the very best, Danny and the team!
5/5
GoogleI had the pleasure working with the property manager, Will, who was always incredibly kind, responsive, and helpful. He consistently went the extra mile to make sure we had the best possible experience throughout our tenancy. Thank you so much, Will, you’ve been amazing! 😊 …
Thank you so much for your wonderful review and for taking the time to share your experience. We're delighted to hear that Will made such a positive difference throughout your tenancy. Providing responsive, helpful service is something we pride ourselves on, and it's fantastic to know that Will went the extra mile to ensure you had a great experience. We'll be sure to pass on your kind words to him, they'll mean a great deal. We wish you all the very best for the future, and if we can ever help you again, we'd be delighted to hear from you.
5/5
GoogleHighly recommend Charter Whyman, they have been professional, friendly and all staff have been an absolute credit to the company. We wouldn’t hesitate to use their services again and felt they really cared and put the customers first. Thank you to Jonathan, Simon and all the team for their first class service.
Thanks Victoria for your kind words - we all here wish you all the best in the future.
5/5
GoogleThe property was lovely! Amberley was amazing answered all out questions let us walk through get a feel of things ourselves but was close to answer any questions we had. We would 1000% recommend
5/5
GoogleAn excellent professional process - smooth, compassionate and considerate. Speedy communication, always available and responsive when needed. A quick transparent sale with no hassle or issue. Thank you Amberley. Thank you Donna.
5/5
GoogleCharter Whyman sold our early Garden City house this year and I would highly recommend them to anyone looking to sell similar. From start to finish they were highly professional and demonstrated a thorough understanding of the market in Letchworth, with access to a good database of potential buyers. The process wasn't without its problems and Danny in particular was professional and kept us informed, helping us find solutions to the problems and ultimately resulting in a successful sale.
It was a pleasure to help you Tina! All the best in your new home - Danny & the team at CW
5/5
GoogleWe have had a quite a lengthy and difficult move however, Jade has been brilliant throughout. She has been in regular contact, helped with all enquiries and questions promptly and put us at ease. Great customer service, thank you!!!
I'm so glad to hear that Jade has provided you with such exceptional customer service during your move. We'll be sure to pass along your kind words - thank you for sharing your experience with us!
5/5
GoogleBuying a new home can be a very frustrating process especially if you haven't done so for a number of years so good and prompt communication is vital to the process. A good solicitor is accepted as the norm, but equally as important is the estate agent, whether buying or selling. In our case we were buying and Danny at Charter Whyman was brilliant in not only keeping us informed during the process, that in our case involved a probate property, but also in 'managing' the two solicitors involved. Our property visits were handled promptly and any additional information we required was progressed rapidly. So a big thankyou for your service Danny!
Thank you Terry! We got there in the end :) All the very best in your new home - from Danny and the team at CW
5/5
GoogleRebecca is friendliest letting agent i’ve seen, nothing was too much of a hassle and allowed adequate time to thoroughly view the house and ask whatever we needed!
5/5
GoogleCharter Whyman offers a professional, friendly service that delivers a high standard of support when buying and selling. Danny was particularly good with the co-ordination of our chain and the continuous communications with all the links and solicitors. We would not hesitate to use again.
It was a pleasure to help you Peter and thank you for your kind words! All the best from Danny and the team at CW :)
5/5
GoogleWill Beaty and the team at Charter Wyman have been great! Would highly recommend.
Thank you so much for giving us an amazing review. We appreciate it massively!
5/5
GoogleHighly recommend the team at Charter Whyman, especially Danny. He was consistently communicative throughout the purchase and kept the process moving by chasing solicitors and regularly updating on progress. Such a smooth purchase and couldn’t be happier with the process. Thank you :)
Thank you Phoebe for the great review and we all hope that you enjoy your lovely new home.
5/5
GoogleCharter Whyman have managed the rental of a flat that I own for many years. They have always provided a great service and I would happily recommend them. Will in particular is great! He is very helpful and friendly, responding to complex queries effectively and efficiently. I am very grateful for the support from him and the whole CW team.
Absolutely grateful for your kind words, we appreciate you putting up such a wonderful review for us.
5/5
GoogleCharter Whyman recently dealt with the sale of my property. It was not straightforward but they dealt with all the issues in a timely manner and kept me updated at all times. A special mention to Danny who went the extra mile!
Hi Dan, thanks for the kind words, we got there in the end! All the best to you and your family - Danny & the CW team
5/5
GoogleSpoke to Salim on the Lettings side of the business. He was very professional and provided sound advice.We spoke to several other agents in the area and they team at Charter Whyman were far superior. Thank you once again Salim
Thank you for your very kind words Daniel, I will pass your lovely comments onto the team.
5/5
GoogleRebecca Laugharne was lovely! From the first email, to meeting during a viewing and beyond. Really welcoming, friendly and knowledgeable.
5/5
GoogleWe recently purchased through Charter Wyman. Andrew and the team were great! Lovely clear communication, they take ownership for delivering the house moves and connect all the dots with a great overview. We would recommend the team.
Thank you Amber for the great review. We all hope you are enjoying your lovely new home.
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