Trusted Agent profile · Leicester

Oliver Rayns Leicester reviews

4.3

★★★★★ Great

292 reviews across 2 platforms

106 Queens Road, Clarendon Park, Leicester, LE2 3FL

Oliver Rayns's office in Leicester, at 106 Queens Road, is rated 4.3 out of 5 across 292 reviews on two platforms, including 277 Google reviews rated 4.3.

Google logo

4.3 / 5

277

Reviews on Google

This office

Trustpilot logo

15

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Leicester office, from every platform, shown as written. First names only.

5/5

Google

Great team with great service. Would highly recommend.

Jrajaify · 21 July 2023

Agent replied · 15 June 2024

Thank you so much for your review and we are thrilled you had amazing service. Best, The Oliver Rayns Team

5/5

Trustpilot

We have just exchanged contracts to…

We have just exchanged contracts to sell our house through Oliver Rayns and from start to finish they have been thoroughly professional. All the staff we dealt with were honest, realistic, polite and very patient with all our frustrations. They were always very transparent in their communications with us. We cannot recommend them highly enough. A and B Green.

Bernadette · 20 March 2021

5/5

Google

The team at Oliver Rayns have been extremely professional and helpful through my search for my dream home. Jasmin and Harry have been responsive and patient in dealing with all my queries, even though we are going through a pandemic! They are an asset to the team. Hopefully we will find my perfect property soon.PositiveResponsiveness, Professionalism

Deepa · 25 August 2021

5/5

Google

Warm welcome ,Professional, polite , nice office .

Mory · 16 June 2023

Agent replied · 15 June 2024

Dear Mory, Thank you so much for your review we really appreciate the feedback. Best, The Oliver Rayns Team

5/5

Google

I had a really great experience with Oliver Rayns. I’d like to point out specifically Jasmine, who was incredibly helpful and patient throughout my buying process. professional yet friendly Great communication throughout. She made sure that our house purchase went through smoothly and as quickly as possible. Thank you 🤗🤗☺☺PositiveProfessionalism

Raja · 16 June 2022

1/5

Google

Rude, unprofessional, the girls in the office are patronising and lack manners. Only helpful person there is Harry. If you’re planning on renting through these, avoid them

Jelly · 16 June 2020

Agent replied · 15 June 2024

Dear Jelly, We're sorry to hear that you felt your experience of renting through Oliver Rayns was disappointing. If you'd like to speak further on the matter please contact us on info@oliverrayns.com and we will be happy to talk further. Kind regards Oliver Rayns

5/5

Google

I've recently have rented property with Oliver Rayns help. I find the staff very friendly and efficient. I am really glad that I decided to go for this agency.

Adrianna · 17 June 2019

Agent replied · 15 June 2024

Dear Adrianna, We thank you for your feedback and are always glad to hear of positive experiences. Kind regards Oliver Rayns

1/5

Google

Absolute ripoff merchants. Demanded a 'holding deposit' before I was allowed to view the flat then waited 2 days for referencing only to be told denied and were keeping the holding deposit (even though that's illegal practise now) refused to return it no explanation. If I could give zero stars I would. Kindly avoid!

Jonathan · 16 June 2021

5/5

Google

I recently moved back to Leicester and Oliver Rayns have provided helpful and honest advice on my apartment hunt! Would recommend them to anyone new to the area! Five stars

Sofia · 17 June 2018

Agent replied · 15 June 2024

Dear Sofia, We're always glad to hear feedback from our customers. Thank you for the positive review and I'm glad you're happy with the service we offered you. Kind regards Oliver Rayns

1/5

Google

They’re never available to pic

Kk · 16 June 2023

Agent replied · 15 June 2024

Dear KK JJ, Please may we have more information regarding the one star rating, please may you email info@oliverrayns.com. Kindest Regards, The Oliver Rayns Management Team

1/5

Google

very bad customer service

Bismol · 16 June 2023

Agent replied · 15 June 2024

Dear Bismol, Thank you for your feedback and we are sorry to hear of the service you have received. To understand more please may you email jasmin@oliverrayns.com as we cannot locate your name on our system. Best, Oliver Rayns Management Team

5/5

Google

A really great team... Charlotte and Harry managing the sale and even at the height of CV-19 lockdown managed to get videos done for virtual tours of the house. And Chelsea seeing a long and protracted sale through at the end. A lovely team and would not hesitate to recommend them...PositiveResponsiveness

Ben · 16 June 2021

5/5

Google

Its a great agency they've helped me get a house that i really wanted. The employees were very helpful, polite and profesional. 100% would reccomend

Zohra · 17 June 2019

Agent replied · 15 June 2024

Dear Zohra, Thanks for the kind words, it's much appreciated. Kind regards Oliver Rayns Team

5/5

Google

Thoroughly excellent professional service from Jasmin at Oliver Rayns Estate Agents offered a very personal touch to buying our dream house helped to overcome hurdles by being open and honest. Jasmin Harry and Charlotte A Great team lead by Oliver Thank you All!PositiveResponsiveness, Quality, Professionalism, Value

K · 16 June 2021

5/5

Google

Team is very understanding, lovely people ❤️❤️❤️❤️

Alicja · 16 June 2022

Agent replied · 15 June 2024

Thank you Alicja, we are here if you need us!

5/5

Google

Great Estate agents. Very helpful and proactive team who were very cheerful and positive towards me during my property purchase. I appreciate their hard work during this pressured time with stamp duty window closing. Would definitely recommend 👍🏾 …

Richard · 16 June 2022

5/5

Google

Very professional service, good communication

Lisa · 16 June 2022

Agent replied · 15 June 2024

Dear Lisa, Thank you so much for the positive review. Best, Oliver Rayns Sales Team

5/5

Google

Excellent company. I’ve recently sold a property with them and received a professional service from beginning to end. The quality of photos was exceptional, the staff were incredibly helpful and polite and whole process was polished. They’ll definitely be my first choice for future house sales.

Webb · 16 June 2020

1/5

Google

Didn't allow me to visit the flat before moving. They passed me pictures, and then the flat didn't look like the pictures at all, it was much smaller. Besides, the final price was more expensive than agreed. Wouldn't recommend.NegativeProfessionalism, Value

Νatsu · 16 June 2021

1/5

Google

Absolutely horrible. They were extremely unprofessional and unethical. Worst renting experience of my life.

Zain · 17 June 2019

Agent replied · 15 June 2024

Dear Mr Mehmood, We're sorry to hear that you felt your experience of renting through Oliver Rayns was disappointing. If you'd like to speak further on the matter please contact us on info@oliverrayns.com and we will be happy to talk further. Kind regards Oliver Rayns

5/5

Google

Oliver Rayns have just sold our property. It was a seamless transition from start to finish. The marketing was really good and we got viewers nearly straight away 👍👍PositiveResponsiveness, Quality, Professionalism, Value

Evan · 16 June 2022

5/5

Google

I've interacted with Jasmin & Harry during my recent purchase. They're really helpful throughout the process and we never felt disconnected. They always respond to emails & calls promptly. Thank you team "Safe Hands".PositiveResponsiveness, Quality, Professionalism, Value

Nishanth · 25 August 2021

5/5

Google

I recently dealt with Oliver rayns when buying property. I found Charlotte friendly and professional at the initial stages. Beyond that, we managed to navigate to complete without too much delay in very tricky circumstances with the During the coronavirus pandemic.PositiveResponsiveness

Amar · 25 August 2020

5/5

Trustpilot

Property purchase

I recently dealt with Oliver rayns when buying property. I found Charlotte friendly and professional at the initial stages. Beyond that, we managed to navigate to complete without too much delay in very tricky circumstances with the During the coronavirus pandemic.

Amar · 23 July 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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