Every review we hold for the Leicester office, from every platform, shown as written. First names only.
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5/5
GoogleKaren has been providing an above excellent letting service to me for over 5 years, assisting with the lease, deposit, tenant references, and importantly assuring that the property remains in good condition for both the tenant and I. Karen and her partnersβ professional approach has given me confidence that I am in good hands, and I have no hesitation in recommending them to friends who are in the same business, or if you are looking to buy or sell a property.
Julie Β· 17 June 2022
Agent replied Β· 16 June 2024
Thank you for recommending us and your great review Julie.
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5/5
GoogleMany thanks to all of the friendly team at Jowett & Stone. You made the process of selling our parents/family home so much easier at a very emotional time. You kept us informed throughout the process. We would certainly recommend your services to others.
Thank you again.
Yvonne Β· 23 September 2024
Agent replied Β· 23 October 2024
We really appreciate the lovely review Yvonne, thank you so much. It was a pleasure dealing with you and Julie and wish you all the best.
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5/5
GoogleTo say thank you to Adam and Karen is simply not enough, they have both gone above and beyond the service we have ever received from any other estate agents, we had a really stressful sale but they helped with the purchase of our new home. They helped us every step of the way. They are simply the best, you are amazing π Margaret & Martyn Sprague.
Margaret Β· 17 June 2023
Agent replied Β· 16 June 2024
What a lovely review!! Thank you so much. We know it was a really stressful move for you and appreciate you taking the time to give us such a glowing review. Our very best wishes and hope you're settling into your new home. Adam & Karen
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5/5
GoogleAs a first time buyer, I could not have been luckier to deal with Jowett & Stone. The team were so helpful, friendly, and easy to work with, and the whole buying process felt really smooth and professional. I would 100% recommend J&S to family and friends.
May Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you for such a great review, its good to hear we made the purchase of your first home such a positive experience.
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5/5
GoogleMy daughter recommended Jowett and Stone to me, after she had moved house. They werenβt her agent but the agent of the people she was buying from. Her agent had pretty much abandoned her, so Jowett and Stone did all they could to help her. β¦
Caroline Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you Caroline for the great review. I am really pleased to hear that we added such value to your house sale and also the purchase of your new home. Philippa is a fantastic asset to our team and I will be sure to pass on your comments.
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5/5
GoogleAbsolutely fantastic service from all of the team at Jowett & Stone. Kept us informed throughout the process and were so easy and professional to deal with. Would 100% recommend to anybody looking to sell or purchase a property. Thanks again
Josh Β· 16 March 2026
Agent replied Β· 16 April 2026
We really appreciate your lovely comments Josh, thank you so much. We wish you and Rachael lots of happiness in your new home.
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5/5
GoogleIβve recently purchased my first home through Jowett and Stone. Alison, Karen and the whole team provided an excellent service with friendly, clear and professional communication throughout the process. I would highly recommend using Jowett and Stone.
Ceara Β· 9 April 2026
Agent replied Β· 16 April 2026
Thank you Ceara for your great review. We're really pleased that you were happy with our service and wish you all the best for the future in your new home.
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5/5
GoogleThe team at Jowett & Stone were there to guide me through the entire sale process, I found them very professional, extremely helpful and knowledgeable. Their communication was excellent and I am very happy with the excellent service they provided.
Jeremy Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you very much Jeremy for taking the time to write a review, we really appreciate it. We're so glad we got there in the end for you!!
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5/5
GoogleWell what can I say. Jowett and stone (Karen, Adam and team) you are all fantastic! You made the whole process of selling and buying so straight forward. You were always at the end of the phone to offer reassurance and to keep me sane!! I canβt thank you enough. The best estate agents ever!!!
Helen Β· 19 November 2023
Agent replied Β· 16 June 2024
What a lovely review, thank you so much Helen. It was a pleasure dealing with you and we wish you all the best for the future.
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5/5
GoogleFrom the very first meeting, the level of service and attention to detail was 2nd to none. As the process moved forward they were constantly looking at ways to keep the interest alive, refreshing the wording and taking additional photos, as the garden moved through the seasons. All the viewings were accompanied and they actively promoted their properties even if the buyers were not requesting that particular property's details. They also always obtained feedback from the viewers without us having to chase. This is a dedicated small team who all have the same passion for selling your property. We cannot recommend them highly enough.
Elaine Β· 19 December 2024
Agent replied Β· 9 January 2025
Thank you very much for the wonderful review Elaine. It certainly makes our job worthwhile receiving such fabulous feedback and we are so pleased that we could help you achieve your goal. Our very best wishes with your exciting plans moving forward.
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5/5
GoogleI was selling my mothers bungalow . The team were professional and friendly and provided good advice when asked for . They kept me well informed throughout so am happy to recommend their services .
R Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your 5* recommendation Rod. Its really good to hear you had been so happy with the service provided.
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5/5
GoogleI bought my house from Jowett and stone back in August 2025, the whole team were beyond fantastic , having been a home owner before and been through the process of buying and selling (renting too) Iβve used a few different estate agents and β¦
Claire Β· 16 December 2025
Agent replied Β· 26 December 2025
Thank you Claire for your fabulous review. We're glad to have been of assistance, it certainly makes our job worthwhile to receive such fantastic feedback. We hope you're enjoying your new home and wish you all the best moving forward,
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5/5
GoogleI would highly recommended Jowett and Stone. I couldn't have received a better service when selling my late Father's property. Right from the start Karen and Adam made the process so easy and straightforward. I was kept informed every step of the way and always felt nothing was too much trouble. Thanks again for your amazing service.
Ruth Β· 17 June 2023
Agent replied Β· 16 June 2024
We really appreciate the lovely review Ruth, thank you and also for your patience throughout the ups and downs!!
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5/5
GoogleJowett and Stone have been the best estate agents Iβve worked with. We had a really stressful end to our move due to one solicitor in the chain, however Jowett and Stone worked so hard to advocate and support us and do what they could. They communicated very well from start to finish and were friendly and knowledgable throughout the process. When selling in the future I will use them again, due to my experiences this time round! Thank you to the whole team, who all had a part to play in getting us moved! βΊοΈ
J Β· 26 October 2024
Agent replied Β· 9 November 2024
Thank you for the fabulous review Jessica, we really appreciate it and were so glad that we could help facilitate your move despite it being rather protracted and stressful towards the end. With our very best wishes for the future.
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5/5
GoogleThe staff were always very helpful, they gave us updates each week, if we asked them to chase something they did, and come back to us as soon as they could, nothing was too much trouble
Steve Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you Steve for the great feedback, we really appreciate it and wish you and Elaine all the best in your new home.
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5/5
GoogleWe can't recommend Adam, Karen and the team at Jowett and Stone highly enough.
Our house sale was protracted and frustrating at times, but their professionalism and commitment to getting everything over the line was fantastic, and they kept us informed every step of the way.
Max Β· 18 January 2024
Agent replied Β· 16 June 2024
Thank you for the great review Maxine, we're delighted that you got there in the end! We wish you many years of happiness in your new home.
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5/5
GoogleWe had a fantastic experience with Jowett and Stone when they sold our house in April 2024. From the beginning, the team were incredibly informative and facilitated a quick sale while keeping us updated throughout the process.
They provided invaluable support in communicating with solicitors and the other estate agent, making weekly calls to ensure we were informed every step of the way. Their responsiveness and commitment to addressing our inquiries were impressive and they constantly put us at ease during a stressful time.
We highly recommend Jowett and Stone and would definitely choose them again in the future.
Georgia Β· 2 October 2024
Agent replied Β· 23 October 2024
Thank you so much Georgia for the fantastic review, we are so pleased we got there in the end. Its always good to hear such positive feedback.
We hope you are enjoying your new home and wish you the very best for the future.
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5/5
GoogleJowett and Stone have been absolutely amazing throughout our whole process. Their communication has been outstanding, we were always kept fully in the loop and never left wondering what was happening. They showed genuine empathy and β¦
Meera Β· 16 January 2026
Agent replied Β· 16 April 2026
Thank you Meera for your fabulous review. It means so much to us to receive such wonderful feedback. We're so pleased your house sale went through for you and wish you lots of happiness in your new home.
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5/5
GoogleRenting a property through Jowett and Stone, really happy to find an estate agent that still believes in treating your customers politely, a rarity in the renting game these days. Karen was really helpful from application to handing over the keys and the welcome box was a lovely surprise. Highly recommended.
Ravynne Β· 22 July 2023
Agent replied Β· 16 June 2024
Thank you Hannah for your kind words and recommendation. We hope you're enjoying living in your new home.
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5/5
GoogleAdam was excellent as are all the staff, keeping us informed and up to date with our sale. They were always available on the phone and did all the viewings for us. I would highly recommend Jowett and Stone.
Thank you.
Russell Β· 17 February 2024
Agent replied Β· 16 June 2024
Thank you for your kind words and recommendation, it's always great to receive great feedback. We wish you all the best moving forwards.
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5/5
GoogleJowett & Stone were an absolute pleasure to deal with from start to finish.
Adam visited me initially to offer a valuation and discuss the "Ts & Cs" and I liked that they prefer to work on a percentage fee rather than fixed price because naturally it's in everybody's interest from a sales perspective to get the "best price". Others offered a fixed price which, whilst based on a similar sales price to start with, only led to the seller suffering if the price was subsequently reduced.
Philippa subsequently escorted potential viewers around for all viewings "during working hours" whilst I looked after "out of hours" viewings; and there was regular dialogue for the entirety that I was on their books, even the quiet months during the second half of last year when there was minimal activity in the market generally. I appreciated that they suggested ways of increasing the marketing exposure without simply looking to reduce the price!
Following the agreed sale, Alison would call me at least weekly to update me on progress with the contractual elements.
Although I had minimal involvement with Karen (as I didn't need to chase them because they were always "on the ball"); when I did speak with Karen, I found her courteous and extremely professional.
Comparing Jowett & Stone (my selling agent) with my intended buying agent is like comparing chalk and cheese but I will leave that for another day (and another not so glowing review!!)
I would have absolutely no hesitation in recommending Jowett & Stone.
Marcus Β· 25 July 2024
Agent replied Β· 23 October 2024
Thank you for the great review Marcus, we're really pleased to hear you were happy with our service and wish you all the best with your future move!
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5/5
GoogleExcellent personal service from start to finish. All the staff are enthusiastic and will make things happen. Best Estate Agents in the area .
Gary Β· 13 April 2026
Agent replied Β· 16 April 2026
Thank you for your great review Gary. We wish you and Nicola all the best in your new home.
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5/5
GoogleKaren was very professional and helpful right from visiting my property, taking photos and keeping me fully informed throughout the letting process. She found lovely tenants for my property and would really recommend this company if you want an lettings agent that is trustworthy and will do anything to help.
Rebecca Β· 17 June 2023
Agent replied Β· 16 June 2024
Thank you for the great review Rebecca, we're really pleased to hear you were happy with our service.
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5/5
GoogleExcellent estate agents with exceptional knowledge of local area and housing market. Professional yet very welcoming with outstanding customer service and understanding of clients needs around moving home. Thank you!
Julia Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you for your great review Julia. Its good to hear you had such a positive experience. We wish you well in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.