Trusted Agent profile · Leicester · Leicestershire

haart Leicester reviews

4.6

★★★★★ Excellent

1,635 reviews across 2 platforms

25 Halford Street, Leicester, Leicestershire, LE1 1JA

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haart's office in Leicester, Leicestershire, at 25 Halford Street, is rated 4.6 out of 5 across 1,635 reviews on two platforms, including 1,611 Google reviews rated 4.6.

Google logo

4.6 / 5

1,611

Reviews on Google

This office

Facebook logo

2.7 / 5

24

Reviews on Facebook

This office

Reviews

Every review we hold for the Leicester office, from every platform, shown as written. First names only.

5/5

Google

The guys at Leicester Haart were fabulous and helped me and my other half with all of our endless questions as first time buyers, would like to say an extra special thank you to brad for all of his hard work putting up with us. Nothing was too much trouble and he supported us from start to finish. A credit to the haart team and represents the business with pride. Thanks again all

Demi · 22 June 2018

Agent replied · 20 June 2024

Hi Demi, Thank you for your kind words. We wish you all the best for the future. We hope to see you soon! haart of Leicester Team

5/5

Google

Farzana Takolia was absolutely brilliant, so enthusiastic and knowlegeable. She dealt with my query efficiently and really is a true asset to Haart.

Sammy · 29 July 2019

Agent replied

Dear Sammy Diaz, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you again for your star rating! Regards haart Leicester

5/5

Google

Gurpreet was such a great help and I would highly recommend him for any future interest. Thank you Gurpreet for all your help.

Gurj · 29 July 2019

Agent replied

Gurj Kalifa, your satisfaction is our top priority. Until the next time we meet, take care!

1/5

Google

They let out uninhabitable houses, dirty rotten floors that will collapse if walked on, toilet not Plummed in but rami said it doesn’t make it uninhabitable. Razor blades sticking out of carpets in bedrooms. Kitchen countertops and cupboards that are moldy and rotting with damp. Garden over grown and a shed full of degrading car batteries and soiled mattresses but haart said the landlord wanted to keep them. Overall disgusting property. Racist staff as one Emma said the previous residents are filthy because of their ethnic background. Tried to pay us £150 to keep our mouth shut. Told environmental health to the be evicted for reporting this dangerous and unsafe for human purpose house.

Michael · 21 June 2023

1/5

Google

This agency frankly only care about letting houses and not the actual condition of the house. Their property maintenance is a joke a big joke to but honest. I call them 3 times every day no answer. When my heating stopped working the Leicester council got in touch me faster than their property Maintaience. They let properties without doing proper checks of the property. Haart do better ? I advise to go with any other letting agency in Leicester this one is shambles ! Taking advantage of someone like me who’s a student and younger mother it won’t happen!

Lola · 21 June 2023

1/5

Google

Awful experience from start to end. Repairs flagged in itinerary hadn't been done ready for move in, which then took us 6 months of chasing to get resolved. We were also told 1 week after moving in that they'd forgot to inform us the balcony wasn't safe for use! At the end of tenancy Haart refused to return a portion of our deposit without a valid reason, fortunately we were protected by TDS who retrieved it for us. Our point of contact continuously changed throughout our tenancy (despite only being there for 1.5yrs), apart from one exception we experienced a concerningly incompetent level of service which was a surprise considering how much of a recognised name Haart is.

Anonymous · 21 June 2023

1/5

Google

After renting with this company for 8.5 years and being an good tennant who paid on time the service I received when leaving my property was terrible. The agent lied about things that had been replaced in the house and when I disputed this claim they went quiet. I had to chase to find out what was happening and take this to the dispute service. Haart then ignored emails from the Tenancy deposit scheme for almost 2 months. When the final email was sent to say no evidence had been sent by the agent or landlord it would now go to an adjudicator suddenly Haart received this email!! They called me tried to mediate with me and asked for an extension to reply to the dispute. After holding my deposit for months! No apology or action for their shoddy service at the end of my tenancy. Underhand tactics seem to be at play only picking up emails when I'm about to be refunded in full. Do not recommend.

C · 21 June 2023

5/5

Google

Haart were fantastic with the sale of our house. Jed visited us initially to give us a free valuation. Then made several … More

Jim · 31 December 2018

Agent replied

Hi Jim, I hope you're well. Thank you so much for your lovely feedback. We're very pleased to hear you're happy with your experience using haart. We will continue to provide the best standard of service possible. We wish you all the best for the future. Many thanks, haart of Leicester Team

5/5

Google

a very good experience so far with haart. the whole process has been easy and clear with the help of Anthony relaying information between me and the landlady. Lynna Proctor from the Haart Property Management team has been great and called me to ensure everything is going to plan before we move in. very happy so far :)

Kimberley · 21 June 2022

Agent replied · 20 June 2024

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Lynna Proctor | Property Management Manager | Leicester PM

5/5

Google

As always Lynna was very helpful, responsive and understanding with my queries. We really appreciate it. Thank you

Andreea · 4 February 2021

Agent replied

Dear Andreea thank you for taking the time to leave this feedback, we really appreciate the kind works. Thank you again.

5/5

Google

Charlotte carried out the appraisal of my cousin’s property. She was friendly, knowledgeable and very professional, and not at all pushy. She emailed and responded to emails quickly and I felt confident she would be successful with the sale. A real attribute to Haarts team.

Sue · 1 September 2023

Agent replied · 30 December 2023

Thank you for your lovely review Sue! Charlotte, Haart Leicester

5/5

Google

Highly recommend using Haart, With the help of Kayleigh and Stephen the purchase of our house went smoothly and they helped us at every stage, we have had the misfortune of using other estate agents in the past which are not a patch on these. If I could give 10 stars I would

Laura · 30 December 2022

Agent replied · 30 December 2023

Hi Laura, thank you and congratulations on your new home! Kayleigh & Steve, Haart Leicester

5/5

Google

Rebekah and Lynna have looked after the portfolio for a number of years now and have been great. Quick responses whenever a problem arises, strait to the point and very knowledgeable. Highly recommend.

Liam · 21 May 2024

Agent replied · 20 June 2024

Dear Liam, thank you for the lovely review and kind words - Leicester Property Management

5/5

Google

Aman Kaur was very helpful put me in the right direction very professional

G · 30 December 2021

Agent replied · 30 December 2023

Thank you so much for your feedback , Kind regards Aman Kaur

5/5

Google

Amazing service, very professional and approachable. Would recommend Aman Kaur to others too

Priti · 30 December 2021

Agent replied · 30 December 2023

Thank you so much for your feedback , Kind regards Aman Kaur

5/5

Google

Great service, professional and helpful. Lynna was extremely polite and helpful. Many thanks.

Cezar · 30 December 2021

Agent replied · 30 December 2023

dear Dr Sabbagh, that you for your review

5/5

Google

Have been with Haart for about 5years now , maybe even more , they always stayed professional, helped me to sort issues with the house, always been polite and cheerful, all transactions went easily and quickly, thank you for that Lynna Proctor and for taking care of us , helping with new contracts etc , hopefully more years to come :)PositiveResponsiveness, Quality, Professionalism, Value

E · 21 June 2021

Agent replied · 20 June 2024

Dear Evaldas, thank you for your review and your kind words :)

5/5

Google

Haart is easily the best agent out there as they found me a home when I was in desperate need before university started and Ryan especially was very helpful in carrying out the process as efficiently as possible. Thank you Ryan and everyone at haart made my rental experience very easy will be recommending them to everyone!

Dilshere · 22 August 2017

5/5

Google

Dealt with Brad a couple of weeks ago, he’s such a helpful guy. Seriously understanding and a down to earth dude! 10/10

WolverNelly · 29 July 2019

Agent replied

Hi WolverNelly, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We hope to see you soon! haart of Leicester Team

5/5

Google

Great experience, Aman Kaur was very helpful not only with the one house viewing but helped me with other properties with Haart.

Rick · 29 July 2019

Agent replied

Dear Rick Tanna, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Leicester estate agents

5/5

Google

Fantastic service just sold and brought with them thay were in contact with us throughout the process can't thank them enough especially kayleigh she was a massive help thanks so much tracey and lea

Tracey · 21 April 2024

Agent replied · 20 June 2024

Thank you for your review Tracey I'm so excited for you to get your keys! Kayleigh, Haart Leicester

4/5

Google

..thank you Dineesh for all ur help and throughout the time u where really professional and friendly

Remya · 29 January 2021

Agent replied

Dear Remya, Thank you for taking the time to review your recent experience with us. We are pleased to know that we provided you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards, Haart Lettings Leicester

5/5

Google

Excellent, polite, and friendly service received today with Megan viewing a property. Thank you . 👍🏻😊 …

Sangita · 19 January 2025

Agent replied · 23 January 2025

Thank you for your review, Megan Haart Leicester.

4/5

Google

Aman came to value my property and found her to be so lovely and professional, but without being 'pushy'. Very easy to talk with and my questions weren't looked upon as silly. 'If you don't know, you don't know', was the feeling that came from her . Would definitely recommend her x

Corinna · 30 December 2022

Agent replied · 30 December 2023

Thank you for your great feedback. We really appreciate you taking time to leave a review. Aman Kaur

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