1/5
TrustpilotHave complained regarding the house…
Have complained regarding the house which is rent out next to us. Connells has failed to sort it out. Had to get in touch with council accordingly.
Trusted Agent profile · Leicester
Connells Leicester reviews
★★★★★
1,950 reviews across 2 platforms
22-24 Halford Street, Leicester, LE1 1JB, LE1 1JB
Connells's office in Leicester, at 22-24 Halford Street, is rated 2.3 out of 5 across 1,950 reviews on two platforms, including 320 Google reviews rated 4.2.
Reviews
Every review we hold for the Leicester office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotBIG THANK YOU TO EVERYONE AT CONNELLS…
BIG THANK YOU TO EVERYONE AT CONNELLS MAIDENHEAD. ESPECIALLY TO SUNNY, ANTHONY AND AJ.. THANK YOU FOR MAKING MY DREAM POSSIBLE. :).. GOING TO HIGHLY RECOMMEND SUNNY.
5/5
Google5* service from Ravi. We had no idea where to start with our mortgage but Ravi guided us through everything. Would not have been able to do it without! Thank you!
5/5
GoogleConnells staff were absolutely wonderful. They were kind, efficient, excellent phone manners, very professionals helping me and my husband to find and rent our house. Well done Connells. Thank you all..
1/5
TrustpilotThe most distrustful estate agents in…
The most distrustful estate agents in the whole country. You will NOT get the house if you don't pay extra to use their mortgage advisor. Stay clear.
1/5
TrustpilotWorst company ever would not recommend…
Worst company ever would not recommend at all. Don't do anything but harass you, chasing for rent that isn't even late.
1/5
TrustpilotWaste of space trying to inquire about…
Waste of space trying to inquire about a property.
1/5
TrustpilotVery poor experience
Terrible experience, treating customers poorly.
1/5
TrustpilotAvoid
AVOID is all I can advise
1/5
TrustpilotForce you to "meet" with their in-house mortgage adviser
Always forcing you to use their in-house mortgage adviser, even if you already have your own adviser and a mortgage offer on the table! Will never use.
5/5
GoogleConnells completed my house sale within 8 weeks. They kept in touch very well and managed the whole thing professionally
1/5
TrustpilotConnells amesbury
We have had our property on with them for 5 months, had 2 viewings and NO communication from them at all. Shocking customer service, and certainly will never use them again
1/5
TrustpilotBiggest Cheater
Biggest Cheater. They definitely will not return your money easily. They asked me to go to TDS if i want my deposit back. If possible stay away from them.
1/5
TrustpilotVery disappointed with their service
Very disappointed with their service, fobbing you off whenever you call up. Not communicating with you properly regarding your purchase. Wouldn’t risk dealing with them if I was you
1/5
TrustpilotVery bad experience
Very bad experience, the agent made fun of my decor and made mistakes in the documentation everywhere, they were totally inept at selling my property, utter waste of time.
1/5
TrustpilotAVOID this Terrible company
Terrible company, do not use surveyors / valuations, spent over £1000 to value a property for refurbishment and returned a value of £0. Absolute joke avoid at all costs.
1/5
TrustpilotAbsolutely terrible experience and poor…
Absolutely terrible experience and poor service from start to finish with buying a property through Hayward’s Heath branch. I would never use them again.
1/5
TrustpilotConnells - exeter branch
Connells - Exeter branch!!!Please, please, please avoid this branch as they are very dishonest and will cost you a lot time and money!Beware - you have been warned!
5/5
TrustpilotGreat service
great service from Al on my rental property. advised me every step of the way. Will use him again in the future. I will recommend him to all Landlords.
5/5
GoogleRating only, no written review.
Agent replied · 17 April 2026
Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!
1/5
TrustpilotRefused to let an apartment...
They refused to let an apartment (In 2 DOUBLE bedroom flat!). Reason: I have 2 children. The ad should indicate: no pets, no CHILDREN ..
1/5
TrustpilotHorrible staff Across luton branches
Horrible staff Across luton branches RudeNot honestStay away Connells lost customer who have just purchased house from another estate agent worth £600,000.
1/5
TrustpilotDo not waste your time
Rude , dishonest and completely untrustworthyWith a Mortgage in place you have no hope of even a viewing How they operate is a joke
1/5
TrustpilotWorst agency ever
Worst agency ever. Very rude, not profesional at all!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Connells Leicester
How many reviews does Connells Leicester have?
Connells's Leicester office has 1,950 reviews across two platforms: 320 on Google, 1,630 on Trustpilot (across the whole business).
What is Connells Leicester's rating?
Connells Leicester is rated 2.3 out of 5 across all 1,950 reviews, and 4.2 out of 5 on Google from 320 reviews.
Where is Connells's Leicester office?
Connells Leicester, 22-24 Halford Street, Leicester, LE1 1JB, LE1 1JB.
